Baystate Medical Center
Patients that would definitely recommend
1% higher than the national average
Baystate Medical Center is a medical facility located in Springfield, MA. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Cardiac Care Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards

Patient Safety Excellence Award™ (2020)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2022, 2021, 2020)
Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Coronary Intervention Award™ (2022, 2021, 2020)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

America’s 100 Best Hospitals for Spine Surgery Award™ (2021, 2020)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2021, 2020)
Superior clinical outcomes in heart bypass surgery and heart valve surgery

Gastrointestinal Care Excellence Award™ (2020)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Gastrointestinal Surgery Excellence Award™ (2020)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards

America’s 100 Best Hospitals for Cardiac Care Award™
2022, 2021, 2020

America’s 100 Best Hospitals for Coronary Intervention Award™
2022, 2021, 2020

America’s 50 Best Hospitals for Cardiac Surgery Award™
2021, 2020
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards

Gastrointestinal Care Excellence Award™
2020

Gastrointestinal Surgery Excellence Award™
2020
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Specialty Excellence Awards

America’s 100 Best Hospitals for Spine Surgery Award™
2021, 2020
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBaystate Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Baystate Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Zorana Imbody Jun 25 2022
Review for Dr. Brecht
Dr McPartland removed my gall bladder and liver cyst recently and I am very happy with the care he provided, before, during and after surgery. His 22 years of experience shows!
Maureen Jun 25 2022
Review for Dr. McPartland
DOESNT LIKE QUESTIONS MADE ME FEEL UNCOMFORTABLE I FELT HE DIDNT WANT ME TO OFFER MY OPINION NO NOT AT ALL SORRY THANK YOU
Jun 25 2022
Review for Dr. Frangie
She has a big problem communicating with her patients. She is unfriendly. My CPAC had a recall and she did nothing. I asked her to refer me for a colonoscopy, because it was almost 5 years. I have a positive polyp history and she did nothing. I called multiple times but she didn't answer. I am a...
Peter Derik Hernandez Jun 24 2022
Review for Dr. Adlakha
Location
Baystate Medical Center
Frequently Asked Questions
Where is Baystate Medical Center located?
Has Baystate Medical Center won any recent awards from Healthgrades?
Is Baystate Medical Center highly rated with patients?
My daughter's first experience going to a specialist for any injuries. He made her feel very at ease and was very thorough in his diagnosis and treatment. Definitely need more doctors with his demeanor.