Winchester Hospital

79%

Patients that would definitely recommend
9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

79%

Would definitely recommend
9% higher than the national average

Winchester Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Winchester Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Incredible doctor and staff. Dr. Rho treated my son as if he was his own child. Never felt rushed, always took his time answering any questions we had and returned calls very quick.

Grace Cosco Jul 08 2020

Review for Dr. Rho

I would certainly recommend Dr. Rajan. She is so professional and, at the same time, friendly and reassuring. A perfect combination!

Patricia Radford Jul 07 2020

Review for Dr. Rajan

Jul 03 2020

Review for Dr. Czarnecki

My visit was great, they know how to take care of people. Keep doing good job.

Jul 03 2020

Review for Dr. Walcott

Dr. Richmon is always friendly, professional and caring.

Jul 03 2020

Review for Dr. Richmon

I was very satisfied With Dr Shurland. I feel confident with his knowledge!

Kenneth Ravioli Jul 02 2020

Review for Dr. Shurland

Another brilliant visit today! Front desk staff was friendly and helpful. Waiting room was busy, but I only had to wait ten minutes. Saw my doctor, professional, quick and to the point, a great visit overall.

LeeBron Jun 30 2020

Review for Dr. Yeh

Yes, I highly recommend Dr. Rajan. She is professional, informative, and most kind And easy to talk with over medical issues.

Jun 29 2020

Review for Dr. Rajan

I was seen promptly at the scheduled time. Dr. Walcott answered questions thoroughly. Follow up is scheduled. No suggestions for improvement. I have recommended Dr. Walcott to several potential patients.

Jun 27 2020

Review for Dr. Walcott

Dr Kapasi, Is one of the best Doctors, I have seen, He listened to me and Explained what the follow up will be.

Jun 26 2020

Review for Dr. Kapasi

Lawrence Soucie Jun 25 2020

Review for Dr. Takla

My visit was great, I was in and out in 45 minutes. Being a medical professional it was great experience. Dr. B IS THE BEST ...

Stephen Manisalco Jun 25 2020

Review for Dr. Bienkowski

Highly recommend

Jun 25 2020

Review for Dr. Shurland

Dr. Yeh was very concerned about my problems, he ordered more X-rays and an M.R.I. was very attentive. Highly recommend

Joan Tamburrini Jun 25 2020

Review for Dr. Yeh

Friendly, Knowledgeable, Efficient, and EFFECTIVE!! Great doctor. THANKS

Susann Nachmann Jun 24 2020

Review for Dr. Alessandro

Dr. Alessandro is always accurate in his diagnosis. He is caring and compassionate, always takes the least invasive plan of care.

Linda D. Jun 24 2020

Review for Dr. Alessandro

Upbeat, personable and as knowledgeable as you would expect a specialist to be.

Jun 24 2020

Review for Dr. Horst

Porcelana Jun 24 2020

Review for Dr. Andersen

Dr. Zohner was very patient, informative and understanding. I felt as though he really listened to my concerns and never rushed me. He’s a wonderful doctor!

Jun 23 2020

Review for Dr. Zahner

Excellent knowledge and care

Jun 23 2020

Review for Dr. Shurland

Easy, efficient, painless and understanding are the words that come to mind. I'd been dealing with a foot issue for over a year and they booked me asap and I was in the waiting room no longer than 10 minutes. Highly recommend!

Jun 22 2020

Review for Dr. Burtoft

Dr. Horst is very thorough, compassionate and makes me feel at ease and confident with his care. I have and will continue to recommend him to friends and family.

Mike McKenna Jun 22 2020

Review for Dr. Horst

This was a followup visit after surgery. Dr. Rajan takes the time to answer questions and concerns.

Jun 20 2020

Review for Dr. Rajan

very good

Dr.Horst Jun 19 2020

Review for Dr. Horst

Best doctor ever

Jun 19 2020

Review for Dr. Vezeridis

I had hip replacement. Dr. Did excellent job and I felt he was supportive.

Jun 19 2020

Review for Dr. Fehm

Dr. Yeh is a very nice doctor. He listens to what you have to say.

Mae McKinley Jun 19 2020

Review for Dr. Yeh

Dr Yeh was very friendly and professional. Took the time to explain my options. Staff in this office are great too!!!

Jun 19 2020

Review for Dr. Yeh

He listens

Jun 19 2020

Review for Dr. Yeh

I've been a patient of Dr. Burtoft for some time and would recommend her and her office to anybody seeking a true professional, courteous, caring and knowledgeable doctor with kind professional staff.

Lloyd Smith Jun 18 2020

Review for Dr. Burtoft

Very knowledgeable. Did not rush my visit and listened to me.

Jun 18 2020

Review for Dr. Vezeridis

Awesome visit..Dr. Alessandro my favorite Dr.......kind, takes time when I have questions and always always makes me feel better...been seeing him a few years now and he's just the best!

Can't improve on my personal experiences with my D Jun 18 2020

Review for Dr. Alessandro

It was a follow up after total knee replacement,knee is doing very well.Dr checked mobility and talked about the progress I am at

Suzanne Rinko Jun 17 2020

Review for Dr. Feiler

Dr Vezeridis eased my concerns regarding my injury that occurred at the beginning of the covid-19 shut down and also asked about a previous injury a year ago. Following the exam he was happy to take the time to enjoy a friendly chat. It was a great visit.

Jun 17 2020

Review for Dr. Vezeridis

He was wonderful very friendly like he knew me forever. Helped my knee. Gave me shot and this next day knee feels wonderful

Jun 16 2020

Review for Dr. Yeh

Staff and Dr. Shurland were very professional and courteous. Dr. Shurland explained everything and answered questions without rushing through my appointment. I would highly recommend Dr. Shurland.

Donna Jun 16 2020

Review for Dr. Shurland

Very attentive & loved his feedback on how to care for my 5y/o. I feel very comfortable letting him do surgery on her wrist.

Michelle Jun 13 2020

Review for Dr. Husain

She explained everything about my knee she gave me a shot of Cortizone and in two days you started feeling a lot better thank you

Dinis stavros Jun 13 2020

Review for Dr. Feiler

An excellent physician with exceptional knowledge understanding and empathy. She is a credit to medicine!

Jun 13 2020

Review for Dr. Smith

Dr. Vezeridis was so nice and helpful. He made me feel at ease and helped with letting me know what I can expect next.

Kate Jun 12 2020

Review for Dr. Vezeridis

Dr. Kapasi is the first doctor to REALLY listen and understand in the two years I’ve been dealing with this pain. He was friendly, compassionate and immediately took measures to get my pain under control. Highly recommend him!

Lea Johnston Jun 12 2020

Review for Dr. Kapasi

Dr. Czarnecki is always prepared and thorough. He explains things clearly and is willing to listen.

Pete Jun 12 2020

Review for Dr. Czarnecki

Very friendly and always has been extremely professional!

Carla Jun 12 2020

Review for Dr. Vezeridis

Did a great job of explaining procedure. Speaks to quickly at times.

Jun 11 2020

Review for Dr. Kapasi

Knowledgeable and personable- Dr. Yeh takes the time to explain everything and answer questions about surgery and procedures.

Jun 11 2020

Review for Dr. Yeh

I was very satisfy with my initial visit with Dr. Czarnecki. He explained a plan very clearly to help me recover from my knee injury

Francis Jun 10 2020

Review for Dr. Czarnecki

Dr Feiler, MD, is the kind of doctors every paciente deserves.

Marco Correa Jun 10 2020

Review for Dr. Feiler

Kim Goodman Jun 10 2020

Review for Dr. Czarnecki

Dr. Burtfoft is a wonderful doctor. She’s down to earth and extremely friendly. I always like seeing her.

Diane McNulty Jun 10 2020

Review for Dr. Burtoft

Doctor was very friendly and extremely knowledgeable! I would gladly see him in the future.

Jen Lee Jun 09 2020

Review for Dr. Kapasi

Dr. Horst apparently is not a pediatric ortho but he was so extremely good with my 3 year old and eased any concerns I had.

Jun 09 2020

Review for Dr. Horst

Would definitely recommend a matter fact I already have

Jack Urbaczewski Jun 09 2020

Review for Dr. Vezeridis

Jun 09 2020

Review for Dr. Vezeridis

Excellent podiatrist,extremely knowledgeable, easy to talk to,and very down to earth,she has a combination of common sense,and professionalism that makes her stand out,and gives the patient confidence in her decision making,would highly recommended her .

Patrick catalano Jun 09 2020

Review for Dr. Dalrymple

she's the best at what she does

Jun 09 2020

Review for Dr. Feiler

Always a straight shooter with me ... Good news or bad. The best

Bob Daly Jun 09 2020

Review for Dr. Shurland

Very nice & informative!

Jun 06 2020

Review for Dr. Husain

I really do not think this lady needs any recommendations, her personality speaks for itself. She is a very calming person. I heard of her through word of mouth, best way to do it.

Jun 05 2020

Review for Dr. Feiler

Dr. Horst is Professional. He knows his trade and performs it above and beyond!! Also very personable.

Jun 05 2020

Review for Dr. Horst

Dr Taylor???? I had Dr Czarnecki. I highly recommend Dr C Caring, informative, punctual. Very happy!

Jun 05 2020

Review for Dr. Czarnecki

I came in for a steroid shot. The office was compliant with Covid 19 restrictions, took me in quickly and updated both my medical history and my insurance info easily (despite the computers being down). Dr. Sherland was good and related well to me.

Jun 04 2020

Review for Dr. Shurland

Professional, educational, and timely. Highly recommend.

Jun 04 2020

Review for Dr. Alessandro

Dr. Alessandro was excellent!

Shawn Cronin Jun 04 2020

Review for Dr. Alessandro

Awesome and the best listener very pleasant and caring

Catherine Giove Jun 04 2020

Review for Dr. Walcott

Excellent

Jun 04 2020

Review for Dr. Czarnecki

This was a follow-up visit. Dr. Husain has been treating both myself and my husband since 2015. He listens to you and then addresses the problem. I trust him completely. My husband thinks so highly of him that he has referred family members for treatment.

Judy Jun 04 2020

Review for Dr. Husain

I highly recommend Dr. Galizio. I have been seeing him for about 20 years and he has always given me excellent care.

Helen Diaz Jun 03 2020

Review for Dr. Galizio

Jen and Scott Thornton Jun 03 2020

Review for Dr. Czarnecki

Came in right foot injury. Explain it was not broken and scheduled follow up. Highly recommended

Ken Diesenhof Jun 02 2020

Review for Dr. Yeh

Amazing! Highly recommended.

Jun 02 2020

Review for Dr. Chun

Mania Kavosi Jun 02 2020

Review for Dr. Chun

Dr Macklis delivered 4 of my babies...he is the most wonderful doctor...gentle, caring and professional

Karen Jun 02 2020

Review for Dr. Macklis

Right shoulder pain already feeling better.

Chris Jun 02 2020

Review for Dr. Zahner

I have been working with Christa for several years. She is caring and professional, and always has a smile! Shout out to Rachel too.

Paul Leone Jun 01 2020

Review for Dr. Walcott

Kathryn DiPerna May 30 2020

Review for Dr. Chun

Had lung surgery last Aug. Removed turmor. No Chemo no radiation I think I lucked out. BEST DR. Wouldn't hesitate to have him for my Dr again. He's the best. 5 star rating

Karen May 30 2020

Review for Dr. Quadri

She is pleasant, honest, and a wonderful listener as my PCP. She listens to my concerns and open to my thoughts. I recommend her to anyone looking for a new PCP

SLy May 29 2020

Review for Dr. Konduri

I would recommend Dr. Zahner to any one. He was always easy to speak with, answered all my questions and concerns that I may have had to my care. He is nice and a patient Doctor. He is knowledgeable in the areas of my care and surgery.

Catherine Haney May 28 2020

Review for Dr. Zahner

Excellent Dr. Always tuned in to my orthopedic problems and care. I highly recommend Dr. Shurland.

May 28 2020

Review for Dr. Shurland

Dr Yeh is very gentle and compassionate. He is very knowledgeable about the shoulder.

Linda Willyard May 28 2020

Review for Dr. Yeh

I have had three visits with Dr. Curiale and she has been by far the best Doctor I have had as far as gyno appointments go. She is very compassionate and friendly and really works hard to make you feel comfortable. I appreciate her warm regard and understanding and sweet nature.

Sarah May 27 2020

Review for Dr. Curiale

The entire staff were amazing and helped me to recover from a knee injury thank you all stay safe and keep it up.

Edward May 27 2020

Review for Dr. Andersen

I saw doctor Gallivan for pain in my throat and was prepped for a tube to be inserted to examine the area. She only looked in my mouth, nose, and ears and said she saw nothing. There is still pain and looking for another doctor who will be more thorough.

May 27 2020

Review for Dr. Gallivan

Hi is upbeat (even in times like now with the pandemic), knowledgeable, and most importantly, really listens to what I had to say regarding my symptoms. He did my shoulder surgery about 15 years ago, and did an excellent job. Cannot speak more highly of him!

May 27 2020

Review for Dr. Andersen

He was friendly and very professional. He explained everything and calmed my fears.

Carolyn McGurl May 26 2020

Review for Dr. Husain

Very informative. Answered all questions

May 23 2020

Review for Dr. Shurland

Hi, my experiences with Dr Zahner . IHe is always very professional and very knowledgeable. I could not pick a better doctor

Robert Giuffrida May 23 2020

Review for Dr. Zahner

the best there is,total faith in him.

john j. brennan jr. May 22 2020

Review for Dr. Patwa

BONNIE M. May 21 2020

Review for Dr. Walcott

On time, great personality, quick and almost painless procedure

May 21 2020

Review for Dr. Kapasi

I thought Dr. Yeh was professional knowledgeable and very personable which instilled confidence. I felt well informed when I leave his office about what was wrong and plan to deal problem.

Dina K. May 20 2020

Review for Dr. Yeh

I went in for lumbar spine shot and felt nervous about anticipated pain. Dr Kapasi was upbeat, reassured me that I would do fine and he was right. Quick procedure!

Betsy Morrison May 19 2020

Review for Dr. Kapasi

Dr. Anderson was professional but also very friendly. Very easy to talk with and gave me different options that could help for my condition. Would recommend him highly

Josephine Politano May 16 2020

Review for Dr. Andersen

I haven't been going to Dr. Arena for very long but during this time I needed to have a procedure for some symptoms I was having. I did have the procedure but was a little taken aback that there was no follow-up from her office. I do have to say she is friendly and certainly seems knowledgable.

May 15 2020

Review for Dr. Arena

I have been a patient of Dr. Stotsky since 2002. She is very thorough and cares about her patients. Her NP' s and Assistance's are pleasant and knowledgeable. A+

May 15 2020

Review for Dr. Stotsky

Dr. Crage is awesome. She is extremely thorough and very knowledgeable. She never rushes through an exam. Most importantly she really cares!

Kevin May 08 2020

Review for Dr. Crage

Location

Winchester Hospital

41 Highland Ave, Winchester, MA 01890