Norwood Hospital

59%

Patients that would definitely recommend
11% lower than the national average


Norwood Hospital is a medical facility located in Norwood, MA. This hospital has been recognized for Patient Safety Excellence Award™ and General Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

General Surgery Excellence Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10
7% lower than the national average

59%

Would definitely recommend
11% lower than the national average

Norwood Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Norwood Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%48%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Very friendly and professional.

EDOUARD DEMETRIUS Jul 31 2020

Review for Dr. Brenner

This was a first time visit. I felt very comfortable with the staff, exam and Dr. Brenner.

Jul 30 2020

Review for Dr. Brenner

So far I have just had a preliminary visit to evaluate and discuss my getting Lasik. I found Dr. Brenner to be reassuring and to the point. I'm eager to see clearly in 2020.

Jul 28 2020

Review for Dr. Brenner

Dr. Brenner was very thorough and knowledgable. I felt very comfortable and assured in his field of expertise.

Monny Chan Jul 25 2020

Review for Dr. Brenner

Tony Fong Jul 21 2020

Review for Dr. O'Brien

Dr. Anderson is great but the administrative staff is so awful that I ended up having to find a new doctor. They didn’t fill prescriptions on time, never answered the phone, failed to answer billing questions. I highly recommend finding a doctor affiliated with a more responsive group.

Virginia Hollingsworth Jul 15 2020

Review for Dr. Anderson

Very compassionate and genuine concern for the well being and best decisions on the type of treatment that suits the needs of the patent. and not overly concerned with the HOOPS THAT some people are forced too jump through this man and his staff should have a FIVE star rating !!!

Steven Harrop Sr Jul 11 2020

Review for Dr. McGlowan

Dr Brenner was VERY thorough. I felt really good about my diabetic eye exam.

Jul 03 2020

Review for Dr. Brenner

Friendly, knowledgeable, caring, took time to answer questions. Surgery...I haven't seen this clearly in my life. Good job. Thank you. Staff was also attentive and caring.

Marie Fisher Jun 30 2020

Review for Dr. Brenner

Takes his time with his patients Gives immediate lab results Very pleasant I would highly recommend him

Jun 26 2020

Review for Dr. Zito

Very efficient, knowledgeable, helpful, & basically, he’s a very nice guy.

H.G. Jun 26 2020

Review for Dr. Brenner

Fantastic staff, Dr. Brenner was very efficient. Answered all of my questions, prompt reply via text-very easily accessible!

Jun 25 2020

Review for Dr. Brenner

Outstanding.. Dr. appears to be thoughtful and honesty cares about his patients. I trust his decision making process and take his word for his suggestions

Jun 25 2020

Review for Dr. El-Zaru

Dr. Tari removed my gallbladder. The surgery was successful and the care I received was outstanding.

Rob Jun 24 2020

Review for Dr. Tari

Patricia Margaret Rose-Donohue Jun 22 2020

Review for Dr. Garofalo

A breath of fresh air. Explained everything clearly and gave me a quick diagnosis. No surgery necessary. When do you ever hear that?

Jun 22 2020

Review for Dr. Hartshorn

Everyone was a huge help. They helped me get through with ease. Highly recommend boston laser

Ray D Jun 22 2020

Review for Dr. Brenner

Very through, answered all questions! Would recommend to everyone

Paul Apholt Jun 21 2020

Review for Dr. Brenner

Kristin C. Jun 21 2020

Review for Dr. Brenner

Rob E. Jun 20 2020

Review for Dr. Schwerdt

I had a routine visit to check my eyes after cataract surgery. I always enjoy seeing Dr. Brenner. The visit went well and I felt very safe in this time of COVID-19.

Pamela Coill Jun 16 2020

Review for Dr. Brenner

Very pleasant, Didn’t wait long to see Doctor. Receptionist was quick & Efficient

Jun 12 2020

Review for Dr. Brenner

Very relaxed, on time, informative

Jun 10 2020

Review for Dr. Brenner

A routine 6-month check-in. As usual, it was both a cordial and professional experience. Dr. Brenner and i are beginning to look toward surgery next winter. I would trust his judgment and his expertise implicitly.

Arthur R. Peabody Jun 10 2020

Review for Dr. Brenner

Yes the doctor was helpful and professional

EdwardBertorelli Jun 10 2020

Review for Dr. Brenner

It was my first time meeting Dr. Brenner. I had awesome customer service from him start to finish. I would recommend Dr. Brenner to family and friends. I’m sure I and all other patients are in good hands. Great work!

Monique Bigger Jun 09 2020

Review for Dr. Brenner

Met with Dr Brenner, 6/2/20, in and out, thrilled to have had my appointment. Great exam, Brenner extremely thorough. Fantastic service. Thanks for being there for me.

John F Lynch Jun 04 2020

Review for Dr. Brenner

Everything was well explained and all questions answered

Thomas Giblin Jun 04 2020

Review for Dr. Brenner

Dr Brenner is personable and explains dry eye condition thoroughly.

Jun 03 2020

Review for Dr. Brenner

Amazing doctor...thorough, concerns for my situation as well as the pandemic protocols. Took his time to hear me, test me and talk with me. I am so pleased that I found him...thank you Boston Eye!!!

Jane M Pouliot May 25 2020

Review for Dr. Brenner

Nice person, easy going and knowledgeable

May 23 2020

Review for Dr. Brenner

Dr Mcglowen has been a wonderful doctor to me for 1 year. He has fixed my shoulder and made it a miracle to use all over again. I highly recommend him for any procedure, and trust him to make you feel better in the long run. Thanks for your professional skills. Stay blessed...Nini!

Mills May 23 2020

Review for Dr. McGlowan

Jose May 21 2020

Review for Dr. Huckins

John O May 21 2020

Review for Dr. Lowney

Not only a gifted physician, but a wonderful human being.

Jim R. May 18 2020

Review for Dr. Dhaliwal

My appointment was for a post-cataract surgery follow-up. Dr. Brenner saw me immediately and was very encouraging about the state of my eyes. He was very careful to observe all necessary pandemic procedures (to the extent possible, as the nature of the visit made social distancing impossible).

William Mulkern May 15 2020

Review for Dr. Brenner

This doctor is due for retirement, the assistants seem more willing to help than the doctor who seems to be sleeping as opposed to helping me with my problems, find a better doctor!!!

May 13 2020

Review for Dr. Mortada

May 11 2020

Review for Dr. Lowney

Don't waste your time or insurance seeing this doctor.

May 10 2020

Review for Dr. Russell

Absolutely to everyone I know!!

May 07 2020

Review for Dr. Brenner

He was useless for my condition,chronic back pain.

Apr 25 2020

Review for Dr. Gundy

Cannot stand her horrible attitude towards a patient. Just plain rude can't get a normal conversation with her about health. And her use of pharmaceuticals was harmful and illsuited to me.

Apr 23 2020

Review for Dr. Nolan

Sylvia Hildebrandt Apr 19 2020

Review for Dr. Ibrahim

BEEN WITH DR CADIGAN SINCE 1987.......SO I WOULD NOT CHANGE........IN MY OPINION.HE HAS GOTTEN TOO BUSTY.....ALWAYS THERE FOR ME.........HE LISTENS.................OVERALL B&W REVIEW............TOUGH TO CONTACT ALL DR'S FOR REFILLS

ED KEENAN Apr 18 2020

Review for Dr. Cadigan

Rude, judgmental, and overall incompetent. This woman should have taken a different career path and it shows.

Apr 17 2020

Review for Dr. Belsky

i am trying to get an appointment to see dr koza

alan rich Apr 15 2020

Review for Dr. Koza

Doesn't like to do anything more than is absolutely necessary to collect payment.

Apr 09 2020

Review for Dr. Dagher

I have had Dr Chen as my primary care physician for 30+ years and he is an excellent doctor. I live in Florida and return To Massachusetts every year to keep him as my doctor. I recommend him highly.

Steve Phillips Apr 09 2020

Review for Dr. Chen

Dr. Tarazi is well informed, highly professional and responsive. He puts you at ease with his genuine concern, and his staff are wonderful as well.

Mar 30 2020

Review for Dr. Tarazi

Mar 30 2020

Review for Dr. Hinnebusch

ONe is all about helping and caring for people .He is still a very caring Doctor something the world needs more of today instead of a production line me who only cares about insurance companies and his paycheck.

Audrey Reese Mar 24 2020

Review for Dr. McGlowan

In the time of the Corona virus that we are all experiencing. Today I received 2 calls and emails reminding me of my $60 bill I owe. Class act Dr Elman! I knew you and your staff were obnoxious but this is over the top! Bad timing

Mar 18 2020

Review for Dr. Elman

Eric Y. Mar 17 2020

Review for Dr. Friedberg

I would highly recommend Dr. Kahn! She makes visits very comfortable and knows what she’s talking about. The wait time was less than 5 minutes from the time I walked in to when she saw me.

Mar 14 2020

Review for Dr. Khan

Mark Lareau Mar 11 2020

Review for Dr. Brenner

Very professional and friendly

PT Mar 10 2020

Review for Dr. Hemani

Spent appropriate time with me, answered questions with clear - and understandable- explanations. Pragmatic in terms of what’s necessary to spend money on.

Mar 09 2020

Review for Dr. Brenner

ER visit

Mar 06 2020

Review for Dr. Dhaliwal

Anonymous Mar 04 2020

Review for Dr. Levin

william colclough Feb 22 2020

Review for Dr. Nannery

Feb 21 2020

Review for Dr. Lepley

Great doctor he takes his time to explain things and answer all questions without feeling rush. Couldn't be happier

Juan. Feb 13 2020

Review for Dr. Brenner

CBBarker Feb 12 2020

Review for Dr. Hartshorn

I have seen Dr Brenner for over six years and had Laser surgery three years ago and had excellent result. Dr Brenner is a superb surgeon and

Ann Murphy Feb 11 2020

Review for Dr. Brenner

Jeffrey Fox Feb 08 2020

Review for Dr. Liu

Dr. Brenner was extremely professional and thorough explaining every aspect of my upcoming cataract surgery and all of my options. Also, every staff person I met was so polite and professional as well. I highly recommend Dr. Brenner and his staff.

Feb 06 2020

Review for Dr. Brenner

Attentive, informative, and thorough. Dr. Brenner has a friendly but professional demeanor that puts one at ease, and explains everything in an understandable manner. His support staff is also great!

JCM Feb 04 2020

Review for Dr. Brenner

I met Dr. Tari over a year ago and we discussed my issue however he did not want to do anything until I lost some weight and I thank him for that. I am now 35 lbs lighter and Dr Tari took care of my medical issue and there were no issues. Fantastic job!!!

Joe H. Jan 29 2020

Review for Dr. Tari

Had to wait longer than expected. Exam went very well. Dr Brenner very nice and obviously very dedicated to his patients

Judie Marcus Jan 28 2020

Review for Dr. Brenner

Dr. Kim saved my life. He's professional and has a very kind and gentle personality.

Meghan Felton Jan 27 2020

Review for Dr. Kim

Dr. Kapoor saved my life. May not have a great bedside manner, but an unbelievable physician. She is someone I will not soon forget.

Meghan Felton Jan 27 2020

Review for Dr. Kapoor

Meeting Dr. Glasgow was the best thing that ever happened to me. I had gone to a few other centers and just did not feel it. You meet Dr Glasgow on your very first visit which is amazing if you ask me. He has a great staff that go above beyond too!!!

Debbie Jan 24 2020

Review for Dr. Glasgow

Great Experience Physician with Excellent Expertise and very thorough with All Information that is gone over with Medical Conditions.

Jan 17 2020

Review for Dr. Dhingra

My anxiety level was high and the experience proved that it was unfounded. Such a smooth and well-orchestrated process, awesome job Boston Laser! Dr. Brenner is very good at what he does.

T Nemes Jan 16 2020

Review for Dr. Brenner

This particular doctor was one of the most considerate people I have met in a long time My mom's surgery was treated in a very considerate and kind way with plenty of patience with giving me the knowledge to feel at ease

Jan 16 2020

Review for Dr. Hartshorn

Love the professionalism with a personal twist

Jan 16 2020

Review for Dr. Brenner

Dr Brenner is extremely professional and knowledgeable. He was very clear in explaining the reason for my vision issue, and recommended the correct medication to clear up my problem.

Jim M Jan 14 2020

Review for Dr. Brenner

Dr. Jason Brenner removed eye floaters in my both eyes with laser treatment in 2019 and 2020. He is simply the best!

Jan 09 2020

Review for Dr. Brenner

Dr.Gowda is a great Dr. Very caring

Jan 06 2020

Review for Dr. Gowda

Michael G Jan 02 2020

Review for Dr. Markarian

Doctor Tari was great. I'm 10 days after hernia surgery and feeling great. He and his hernia team specialize in this and they did a great job.

Dec 22 2019

Review for Dr. Tari

All of my experiences with Brett over the years have been thorough and excellent.

Dec 21 2019

Review for Dr. Kalmowitz

Dr. Zito is a very thorough doctor. He cares about his patients. The office help are polite and pleasant as well.

Dec 17 2019

Review for Dr. Zito

Dr Moditi, Sorry you were having a bad day but you didn’t need to take it out on a patient that has done nothing to you. I didn’t appreciate the judgment, attitude, and sass. Get it together.

Dec 11 2019

Review for Dr. Moditi

Thorough and very kind. Sense of relief due to a plan.

Dec 09 2019

Review for Dr. Kalmowitz

Excellent explanation of issues I was seen for and very prompt and professional. A pleasure to be seen by Dr. Kalmowitz.

Dec 05 2019

Review for Dr. Kalmowitz

The staff was very attentive and friendly. Everyone was professional but approachable and they were right on time for my appointment

Dec 03 2019

Review for Dr. Brenner

He’s arrogant and is only good for a virus at best. He will just sent you to a specialist for every little thing. Probably a fear of being sued as his knowledge doesn’t go beyond common colds and bloodwork. So I guess use him so he can refer you to a doctor who can actually help you.

Dissatisfied Dec 01 2019

Review for Dr. Lowney

Thank you Dr. Tari for an excellent procedure. You explained things very well to help me prepare. You also mixed in a nice bit of appropriate humor to keep the mood light, and I am grateful for that. The procedure itself was flawless. Thank you again!

Nov 26 2019

Review for Dr. Tari

There will NEVER be another Dr. Joseph Perrotto. He is a GOD sent. Much Thanks from Laurie and Victor Michael Scafati ??????????????

Laurie S Nov 25 2019

Review for Dr. Perrotto

Dr. Brenner was very professional and kind. He listened to my concerns. The whole office staff were great.

Nancy Terranova Nov 25 2019

Review for Dr. Brenner

SM Nov 24 2019

Review for Dr. Brenner

C. Kratsa-Hoak Nov 19 2019

Review for Dr. Philosophe

Dr Regan is an ER physician who’s has taken care of family members with great empathy and skill. I remain grateful to him

Nov 18 2019

Review for Dr. Regan

Saw Dr Ginsberg every day for 5 day hospital stay. Paid attention to details and kept me informed and updated. Explains issues clearly.

Paul Nov 18 2019

Review for Dr. Ginsberg

Dr Brenner did a wonderful job on my eyes. I would refer him to everyone. His staff are very nice and helpful.

Nov 17 2019

Review for Dr. Brenner

Location

Norwood Hospital

800 Washington St, Norwood, MA 02062

Frequently Asked Questions

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