New England Baptist Hospital
Patients that would definitely recommend
21% higher than the national average
New England Baptist Hospital in Boston, MA - Get directions, phone number, research physicians, and compare hospital ratings for New England Baptist Hospital on Healthgrades.
Hospital Quality
Clinical Ratings
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Complication Based Ratings
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNew England Baptist Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
New England Baptist Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Dr J Aug 05 2022
Review for Dr. Shah
Everybody was very good very helpful The doctor was good explaining the procedure to meet
Linda Frazier Aug 01 2022
Review for Dr. Kapasi
Dr Miegel and his team at Mt Auburn replaced my left knee in 2011 and the right in 2015. I had a rapid recovery both times with no complications and have been able to resume an active lifestyle. I highly recommend Dr. Miegel. He is thrifty with his words, but presents all the essential...
bspurlin Jul 31 2022
Review for Dr. Miegel
Dr. Hester is one of the most caring and thorough doctors I have seen. He explains everything very clearly and invites questions. He offers practical advice and solutions.
Jul 27 2022
Review for Dr. Hester
Dr Zilberfarb was recommended by my PCP (who has a great track record with me for recommending specialists) for my knee meniscus surgery. Office staff are super friendly. I learned while in surgery prep from the Beth Israel staff that Dr Z is exacting about his instructions for patients and staff...
Jul 25 2022
Review for Dr. Zilberfarb
Location
New England Baptist Hospital
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Is New England Baptist Hospital highly rated with patients?
As a Healthcare provider, it was a great experience to have surgery and care with Dr Shah. His expertise and surgical precision proficiency rectified a long standing previously twice sugerized issue A brilliant star in his field and great person who actuve listens and always puts the patient...