New England Baptist Hospital

90%

Patients that would definitely recommend
20% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

  • Death following a serious complication after surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
88%

Patients who gave a rating of 9 or 10
19% higher than the national average

90%

Would definitely recommend
20% higher than the national average

New England Baptist Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%94%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%68%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%77%66%

New England Baptist Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%82%73%

Providers

Provider Reviews

Yes definitely. Very patient and kind to his patients.

Josh Jul 22 2021

Review for Dr. Zannikos

Vincent Lee Jul 21 2021

Review for Dr. Zannikos

Dr. Shah was great and I felt like I was in good hands the whole appointment. Easy to talk to and professional. great visit

TR Jul 21 2021

Review for Dr. Shah

Dr. shah has been a God sent he is the first Dr. To actually listen to me and has gone above and beyond what is expected of a doctor, his assistant Amanda is also very helpful and pleasant if not for there help U would still be in severe pain all the time :)

B Jul 21 2021

Review for Dr. Shah

Denise Price Jul 20 2021

Review for Dr. Baratz

Location

New England Baptist Hospital

125 Parker Hill Ave, Boston, MA 02120

Frequently Asked Questions

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