New England Baptist Hospital

91%

Patients that would definitely recommend

21% higher than the national average

New England Baptist Hospital in Boston, MA - Get directions, phone number, research physicians, and compare hospital ratings for New England Baptist Hospital on Healthgrades.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
89%

Patients who gave a rating of 9 or 10

20% higher than the national average

91%

Would definitely recommend

21% higher than the national average

New England Baptist Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%78%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%94%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%65%53%

New England Baptist Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%73%

Providers

Provider Reviews

Dr J Aug 05 2022

Review for Dr. Shah

Everybody was very good very helpful The doctor was good explaining the procedure to meet

Linda Frazier Aug 01 2022

Review for Dr. Kapasi

bspurlin Jul 31 2022

Review for Dr. Miegel

Dr. Hester is one of the most caring and thorough doctors I have seen. He explains everything very clearly and invites questions. He offers practical advice and solutions.

Jul 27 2022

Review for Dr. Hester

Jul 25 2022

Review for Dr. Zilberfarb

Location

New England Baptist Hospital

125 Parker Hill Ave, Boston MA 02120

CallDirections

(617) 754-5000

Frequently Asked Questions

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Contact Us

125 Parker Hill Ave

Boston, MA 02120

Directions

(617) 754-5000