New England Baptist Hospital

125 Parker Hill Ave, Boston MA, 02120

(617) 754-5000

89% of patients would definitely recommend this hospital.

New England Baptist Hospital has achieved 2 quality award distinctions in the last 12 months.

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Hospital Quality Awards

New England Baptist Hospital has been recognized by Healthgrades for 2 Hospital Quality Awards in the last 12 months

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Hospital Quality Awards

Clinical Quality Ratings

Healthgrades ratings show you how well a hospital performed in providing patient care. When receiving treatment for a specific condition or undergoing a specific procedure in the hospital, you want the best care possible. You lower your risk of experiencing a negative outcome by selecting a five-star hospital.

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Cardiac Orthopedic Pulmonary Spine Surgery

Clinical Quality: Cardiac

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* Number of cases may not represent total volume.

Mortality Based Ratings

Heart Failure

Mortality Based Rating on 38 cases.

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What Is Heart Failure?

Heart failure, or congestive heart failure (CHF), occurs when your heart is damaged and too weak to pump enough oxygen-rich blood to the body. Fluid pools in your body’s tissues, causing swelling and life-threatening lung congestion.

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Worse than Expected

As Expected

Better than Expected

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Clinical Quality: Orthopedic

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* Number of cases may not represent total volume.

Complication Based Ratings

Hip Fracture Treatment

Complications Based Rating on 67 hospital cases and a national average of 242 cases.

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What Is Hip Fracture Treatment?

Hip fracture treatment often requires surgical repair of the upper part of the thigh bone (femur) that fits into the hip socket. Hip fracture treatment may involve repositioning the bones and holding them in place using metal plates and screws.

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Hip Replacement

Complications Based Rating on 2303 hospital cases and a national average of 215 cases.

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What Is a Hip Replacement?

Hip replacement surgery involves removing and replacing a diseased hip joint with an artificial hip joint. Hip replacement is usually performed to treat advanced arthritis of the hip.

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Total Knee Replacement

Complications Based Rating on 3542 hospital cases and a national average of 377 cases.

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What Is a Total Knee Replacement?

Total knee replacement surgery involves removing a diseased knee joint and replacing it with an artificial knee joint made of plastic or metal materials. Total knee replacement is usually performed to treat advanced arthritis of the knee.

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Clinical Quality: Pulmonary

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* Number of cases may not represent total volume.

Mortality Based Ratings

Pneumonia

Mortality Based Rating on 35 cases.

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What Is Pneumonia?

Pneumonia is a lung infection usually caused by viruses and bacteria. It is a common complication of hospitalization and critical illnesses, particularly lung diseases.

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Better than Expected

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Clinical Quality: Spine Surgery

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* Number of cases may not represent total volume.

Complication Based Ratings

Back and Neck Surgeries (without Spinal Fusion)

Complications Based Rating on 286 hospital cases and a national average of 115 cases.

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What Is Back and Neck Surgery (Without Spinal Fusion)?

Back and neck surgery includes several surgeries, including discectomy, to treat spinal nerve compression, pain and numbness caused by a herniated disc, degenerative disc disease, arthritis, and spinal stenosis.

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Spinal Fusion

Complications Based Rating on 740 hospital cases and a national average of 196 cases.

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What Is Spinal Fusion?

A spinal fusion is the surgical joining of two vertebrae (bones) in your neck or back to treat pain due to spinal fracture, degenerative disc disease, or abnormalities of the spine.

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Better than Expected

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Data Source

Patient Experience

After leaving the hospital, patients are randomly selected to answer the standardized, multiple-question survey developed by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). Healthgrades obtains this survey data from the Centers for Medicare and Medicaid Services (CMS).

89% of patients would definitely
recommend this hospital

New England Baptist Hospital
National average

Patients who gave a rating of 9 or 10 (high)
Doctors always communicated well
Nurses always communicated well
Patients always received help as soon as they wanted
Staff always explained
Pain was always well controlled
Always quiet at night
Room was always clean
Yes, staff did give patients this information

Data Source

Patient Safety Ratings

Patient safety ratings show you how well a hospital safeguards patients from potential complications. Look for hospitals that are rated “Better Than Expected" or "As Expected" to reduce your risk.

Rated Better Than Expected in 5 safety indicators

Death following a serious complication after surgery
Excessive bruising or bleeding as a consequence of a procedure or surgery
Respiratory failure following surgery
Deep blood clots in the lungs or legs following surgery
Bloodstream infection following surgery

Rated As Expected in 8 safety indicators

Death in procedures where mortality is usually very low
Pressure sores or bed sores acquired in the hospital
Collapsed lung due to a procedure or surgery in or around the chest
Catheter-related bloodstream infections acquired at the hospital
Hip fracture following surgery
Electrolyte and fluid imbalance following surgery
Breakdown of abdominal incision site
Accidental cut, puncture, perforation or hemorrhage during medical care

Rated Worse Than Expected in 0 safety indicators

0 Events relating to foreign objects left in body during a surgery or procedure

Data Source

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