Mount Auburn Hospital

80%

Patients that would definitely recommend
10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2018)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

9 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

80%

Would definitely recommend
10% higher than the national average

Mount Auburn Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Mount Auburn Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

In my initial telehealth visit, Dr. Morgan was prompt and thoughtful. She asked terrific questions and gave full responses. I came away thinking that she will be excellent as my new GI specialist since my previous one of many years has retired.

Jul 08 2020

Review for Dr. Morgan

Had Dr. Maggs for 2014 Triple Bypass, Excellent Physician, Serious condition corrected with top skill. Good Man as well as Top Rate Doctor, Highly recommend him!

Fred Ezekiel Jul 07 2020

Review for Dr. Maggs

my experience was great dr. matthews i was pleased with every part of the process. the staff were great as well and very professional and great to talk to. amazing customer service skills

Corey B. Jul 01 2020

Review for Dr. Matthews

Dr. Matthews was extremely knowledgeable and was able to give me a wide range of options to address my foot pain. His staff was fun and extremely knowledgeable. I felt like I fully understood everything I needed to do to address my foot pain.

Erica N. Jul 01 2020

Review for Dr. Matthews

Dr Kapasi, Is one of the best Doctors, I have seen, He listened to me and Explained what the follow up will be.

Jun 26 2020

Review for Dr. Kapasi

She speaks clearly and answers questions. She treats patients with respect as well as her staff the reception desk always helpful and the Nurses are great I can't put into words how great they are......

Cheryl T Jun 23 2020

Review for Dr. Zalkind

Dr. Wellisch was my primary care physician when I lived in Cambridge many years ago. He was very open and helpful.

Andy Lee Jun 20 2020

Review for Dr. Wellisch

Dr. Green spent plenty of time with me. She listened patiently to me and answered all of my questions. She is professional as well as friendly. I highly recommend her.

Jeralyn Colella Jun 17 2020

Review for Dr. Green

Dr. Kapasi is the first doctor to REALLY listen and understand in the two years I’ve been dealing with this pain. He was friendly, compassionate and immediately took measures to get my pain under control. Highly recommend him!

Lea Johnston Jun 12 2020

Review for Dr. Kapasi

Did a great job of explaining procedure. Speaks to quickly at times.

Jun 11 2020

Review for Dr. Kapasi

Doctor was very friendly and extremely knowledgeable! I would gladly see him in the future.

Jen Lee Jun 09 2020

Review for Dr. Kapasi

He is THE BEST. He’s so talented it’s unreal. Great bedside manners too. A++++++

Jun 04 2020

Review for Dr. Sullivan

Jim Seidewand Jun 03 2020

Review for Dr. Werger

She did not listen to me either and gave me an inaccurate diagnosis regarding my breathing issue 2 weeks prior to the covid 19 pandemic.

Jun 03 2020

Review for Dr. Buettner

May 29 2020

Review for Dr. Remus

I had Mohs surgery that was expertly and kindly done. Minimal scar after 10 stitches on my face. Highly recommend Dr. Zippoli.

May 26 2020

Review for Dr. Zipoli

On time, great personality, quick and almost painless procedure

May 21 2020

Review for Dr. Kapasi

May 20 2020

Review for Dr. Foster

May 20 2020

Review for Dr. Ku

Dr. Martents spends a great deal of time with each patient.

May 20 2020

Review for Dr. Martents

My pcp sent me to Dr. Hotchkiss because I have a history of uterine polyps and recurring fibroids. She seemed confused as to why I was there and told me to come back when I wanted to get pregnant. It was a very bizarre experience.

AM May 19 2020

Review for Dr. Hotchkiss

I went in for lumbar spine shot and felt nervous about anticipated pain. Dr Kapasi was upbeat, reassured me that I would do fine and he was right. Quick procedure!

Betsy Morrison May 19 2020

Review for Dr. Kapasi

Yakov Presayzen May 18 2020

Review for Dr. Shore-Schein

Dr. Matthews went above and beyond to ensure that I was comfortable throughout the entire procedure. It was quick and painless besides a couple of little pinches for the anesthesia. I've been ignoring this nail for years. Wish I would have done it sooner!

Magda Y. May 14 2020

Review for Dr. Matthews

I would highly recommend Dr. Tahmassian, as I found her to be compassionate, responsive and thorough. She has a wonderful 'bedside manner' and is genuinely interested and willing to offer help and suggestions. Happy to be in her care.

Sharon DiFronzo May 10 2020

Review for Dr. Tahmassian

Outstanding service and expertise, making me feel that Dr Kapasi knows what he is doing. What else can you ask for

Brian Piani May 06 2020

Review for Dr. Kapasi

May 05 2020

Review for Dr. Kapasi

I had two missing teeth I wanted to put implants in. The staff and Dr Feldman were amazing.

Tony May 02 2020

Review for Dr. Feldman

Thomas May 02 2020

Review for Dr. Feldman

Treated my Achilles tendinitis with shock hammer treatment with great results. Took about 6 months to see any benefits but have been pain free ever since. Very grateful

Apr 30 2020

Review for Dr. Hester

Listens to concerns; good bedside manner. Good at explaining his medical advice/recommendations. Have been a patient for >10 years and am very pleased with the level of care Dr Cancian provides.

JC Apr 25 2020

Review for Dr. Cancian

Dr Hester is an Excellent MD. He is knowledgeble, kind and through.

B Pederen Apr 24 2020

Review for Dr. Hester

One of the kindest, most personable doctors I’ve encountered. She is very interested in the nature of the person behind the condition. Her humanity shines bright. From a scaredy cat RN who thought he had a melanoma.

Louis Pearl Apr 21 2020

Review for Dr. Raynham

Dr. Kapasi is one of the best doctors i have met. He is very caring and compassionate towards his patients. He is very gentle during procedure. With other doctors i have had, the procedure used to be painful. I would recommend him to anybody who is in pain.

Rocco Apr 20 2020

Review for Dr. Kapasi

Dr. Chang: Excellent professional and like a person A+ . Thanks!

Rafael Mendoza Apr 17 2020

Review for Dr. Chang

Dr. Bergman is a caring, compasionate Doctor. Each time I visited, he made me feel at ease. Dr. Bergman answered my questions, encouraged self care and made me laugh. I care deeply and respect Dr. Bergman

Valerie Apr 11 2020

Review for Dr. Bergman

Dr Kapasi pinpointed the source of my problem quickly and is scheduling a treatment. I was confident in his analysis, although it remains to see what relief from pain I achieve. But I felt very hopeful after speaking with him.

Susan R-F Apr 09 2020

Review for Dr. Kapasi

I’m a truck driver and Back problems are not easy to pinpoint, especially as we age. Dr Kapasi uses advanced and clear-cut methods in his practice and is very trustworthy!

Mike Collier Apr 08 2020

Review for Dr. Kapasi

Dr Matthews and his staff are above par and very caring and professional. If you are looking for total comprehensive and high end treatment, this is your last stop. I have had many podiatrists in the past, but this is my last stop.

Dave R. Apr 06 2020

Review for Dr. Matthews

Apr 03 2020

Review for Dr. Taylor

MMMM Apr 01 2020

Review for Dr. Eliezer

Dr Kaye is the most personable and intelligent doctor I’ve ever dealt with. I am grateful that he is my PCP

Jessica Mar 31 2020

Review for Dr. Kaye

Dr. Kapasi was very thorough and provided me many alternative treatments to my nerve and muscle pain while pregnant. He is also very friendly and professional. Highly recommend!

Mar 16 2020

Review for Dr. Kapasi

Mar 10 2020

Review for Dr. Kumar

In view of the fact I am required to keep my income tax records for 7 years finding out that this office keeps my medical records for only 3 years seems an insufficient amount of time.

Mar 10 2020

Review for Dr. Rabinowitz

AMAZING treatment! Dr. Krishna took very good care of me, and thanks to her, I am living a lot easier. Overall just an amazing doctor, 20/10 would recommend.

Anonymous Mar 04 2020

Review for Dr. Krishna

Dr. Prachi is a nice person, but could not address issues I was having and this delayed treatment and caused considerable pain. I had to research on my own to try and find answers, and she should have been able to better help.

Mar 03 2020

Review for Dr. Joshi

Dr. Michael Matthews is a very personable Professional who truly cares about my well being. After my first visit, I received a personal note thanking me for being his patient. I thought that was AWESOME!

B. S. Mar 02 2020

Review for Dr. Matthews

I had a very positive experience with Dr. Bartlett, both preoperatively and postoperatively. I would describe him as an empathetic professional and very talented surgeon.

Tim Hempton Mar 01 2020

Review for Dr. Bartlett

excellent! Wonderful office personnel. Dr. Matthews is delightful !

Anonymous Feb 28 2020

Review for Dr. Matthews

My experience was really good.

Anonymous Feb 27 2020

Review for Dr. Matthews

Diana Daigler Feb 27 2020

Review for Dr. Foster

I'll be back because I feel I'm in good hands with Dr. Matthews.

Anonymous Feb 27 2020

Review for Dr. Matthews

My experience was very good. Everyone was very professional and helpful. Dr. Foster should be proud of his staff. I am blessed to be close to this Dr who knows about my condition which is very rare. Yes I would recommend him. However, without insurance it's extremely expensive.

Feb 26 2020

Review for Dr. Foster

R. P. Feb 25 2020

Review for Dr. Matthews

WilliamFaiella Feb 24 2020

Review for Dr. Basile

Total compassion and understanding of my sensitivity to light/noise and was able to get me transferred from the ER hallway and into a room. Very clear with plan of action as well to treat my migraine.

Feb 22 2020

Review for Dr. Devonshire

Cancelled appointment last minute and never contacted patient. No call, no email, no text. Took day off from work, drove up from south shore, payed for parking and was not seen by anyone. This was initial appointment at Joslin. Will NEVER go back or recommend!

Feb 12 2020

Review for Dr. Vamvini

He is so knowledgeable and actually listens to you and your concerns.

Nanci Feb 11 2020

Review for Dr. Kapasi

Great surgeon and would HIGHLY recommend. Good bedside manner and answered all my questions and concerns. Can now walk and have NO hip pain. Cannot say enough good about Dr. Werger. Thank you

Ellen Feb 10 2020

Review for Dr. Werger

He is very knowledgeable and really takes his time to explain in detail

Suzanne Hebb Feb 06 2020

Review for Dr. Re

Dr Kapasi was very thorough in examination and would highly recommend him.

Feb 06 2020

Review for Dr. Kapasi

hussein alhadi Feb 04 2020

Review for Dr. Kelleher

Jan 31 2020

Review for Dr. Green

Christine DelRossi Jan 29 2020

Review for Dr. Kumar

Dr. Kapasi has treated my L5 S1 condition for three years. I have valued his diagnostic knowledge and skills throughout my treatment period. I highly recommend his services.

Nelson T. Osborn Jan 29 2020

Review for Dr. Kapasi

Dr Chang has a great easy-to-talk-to style. He explained what I had in layman’s terms, and what options there were for correcting the issues in a way that made the whole process/surgeries much less stressful.

Karin Jan 24 2020

Review for Dr. Chang

Nice. Missed the severity of dx. Medical plan a failure. Did not listen when I said I could not take meds prescribed. Obvious that I needed a different med

Jan 22 2020

Review for Dr. Victor

I saw Dr. Do today. When in her office, i do not feel rushed and the doctor is a good listener, has a kind mannner about her, and the doctor is tremendously competent.

David Gorman Jan 22 2020

Review for Dr. Do

Michael S Jan 20 2020

Review for Dr. O'Halloran

Outstanding from beginning to end for diagnosis, treatment, and follow up. I am a return patient and will return again if necessary.

Jan 14 2020

Review for Dr. Re

Intelligent, caring, and is there for you in your most difficult times. Highly recommend her.

Jan 12 2020

Review for Dr. Derose

Mary Angelovich Jan 10 2020

Review for Dr. Chang

Dr Matthews gave me amniotic injections in my foot for a torn achilles. After less than 2 weeks, the pain has abated to about 50% of what it was. I highly recommend this treatment especially if you have tried other methods without success (cortisone).

Amelia D. C. Jan 07 2020

Review for Dr. Matthews

Everything was great. Dr. Matthews was really good and easier than I thought.

Rasha A. Jan 07 2020

Review for Dr. Matthews

I’ve been a patient of Dr. Foster for 20 years and not only has he saved my vision but he has been the only doctor to diagnose my other autoimmune conditions. I owe my health to Dr. Foster and would recommend anyone seek his opinion.

Jan 05 2020

Review for Dr. Foster

Dr Hadley is very attentive, friendly, and knowledgeable. He took the time to explain all aspects of my situation and listened to eveything I had tosay. Office staff and assistant were also very pleasant and kind.

Nancy Dasho Jan 02 2020

Review for Dr. Hadley

3 weeks of unrelenting pain from discs. Saw Dr El-Khatib and he squeezed me into clinic for injection the following week. Been pain free for 2 weeks Caring concerned and pleasant doctor

Deborah Buono RN Jan 01 2020

Review for Dr. Khatib

Robin Dec 31 2019

Review for Dr. Wang

Mark K. Dec 28 2019

Review for Dr. Cushing

this dr is also a human person.

Dec 24 2019

Review for Dr. Rubenstein

favorite surgeon and i don't usually get along with surgeons at all. he's really awesome. not every doctor and every patient can work together, he's been able to work with me amazingly despite complexity of condition. very grateful.

as-quirrel Dec 24 2019

Review for Dr. Rubenstein

Dec 18 2019

Review for Dr. Taylor

Dr. Haft is extraordinarily smart, pays tremendous attention to detail, integrates how symptoms, meds, literature, and medical history might cause a condition. She is authentically warm and caring. She is a rare gift in the medical world.

Phyllis Bernstein Dec 18 2019

Review for Dr. Haft

EndoWarrior Dec 18 2019

Review for Dr. MacKenzie

Faced with having difficult sinus surgery, the trust I felt with Dr. Jameson was immeasurable. He presented calm, straight-forward explanations of the surgery and healing process. Post-surgery I breathe freely, and sleep soundly. I highly recommend Dr. Jameson!

Dec 18 2019

Review for Dr. Jameson

Francis A. Dec 17 2019

Review for Dr. Basile

Dr. Basile performed bunion surgery and removed a neuroma as well. Excellent results and follow up care.

Dec 17 2019

Review for Dr. Basile

Dec 15 2019

Review for Dr. Gullapalli

Good surgeon, terrible attitude. To him we are not people, we are $ in his pocket!

FRANCES M DENAPOLI Dec 12 2019

Review for Dr. Bartlett

Jason H Dec 12 2019

Review for Dr. Jameson

Absolutely

Dec 08 2019

Review for Dr. Moyer

Dec 07 2019

Review for Dr. Haft

Dr. Matthews assessed my foot problem quickly and provided immediate treatment -- with game plan for ongoing treatment! Could not be more pleased by his professionalism and welcome sense of humor!

Sandy V. Dec 04 2019

Review for Dr. Matthews

Jean M. Dec 02 2019

Review for Dr. Chang

David R. Nov 26 2019

Review for Dr. Matthews

Location

Mount Auburn Hospital

330 Mount Auburn St, Cambridge, MA 02138