MetroWest Medical Center - Framingham Union Hospital

70%

Patients that would definitely recommend
Equal to the national average


MetroWest Medical Center - Framingham Union Hospital is a medical facility located in Framingham, MA. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2019, 2018)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Critical Care Excellence Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

70%

Would definitely recommend
Equal to the national average

MetroWest Medical Center - Framingham Union Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

MetroWest Medical Center - Framingham Union Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

Never in my life have I received such a level of care for so little money. I could not be happier to have Dr. Wacks as my personal physician.

JOAN F Oct 01 2020

Review for Dr. Wacks

I live Dr. Mahr. She listens, she’s very kind and has helped me a lot.

Rob B Oct 01 2020

Review for Dr. Mahr

Christine B. Sep 30 2020

Review for Dr. Sadowski

Dr. Sadowski was able to make me look YEARS younger in an hour or less with fills. If you are a gym rat like me, and losing volume in your face, you MUST make an appointment. Now my face matches my body!!!

Anonymous Sep 15 2020

Review for Dr. Sadowski

Amazing care and expertise. I felt I was in good hands from the beginning and my expectations were not only met but surpassed. Great staff, highly skilled and personable doctor.

Anonymous Sep 14 2020

Review for Dr. Sadowski

Dr. Wacks really cares about me and thinks deeply about my case. I will never go anywhere else.

Steve T Sep 12 2020

Review for Dr. Wacks

I can't say enough great things about Dr. Gyllstrom. She is always friendly, I never feel rushed or like my concerns aren't valid. She cares so much about her patients and it shows. I can count on one hand the number of times I've had to wait what I would consider to be too long.

Ashley Sep 10 2020

Review for Dr. Gyllstrom

Deborah wing Sep 10 2020

Review for Dr. Sullivan

EJ Sep 10 2020

Review for Dr. Brunelli

Dr. Kumar was my mother's doctor for many years. I switched over to him 1.5 years ago. NP Brett and Dr. Kumar make a great team. I have never had an issue.

Sep 09 2020

Review for Dr. Kumar

Dr. Espila is the best, during Covid19 i had two virtual appointments. They were just as good as being in her office, but safer, she’s thorough and has a great bedside manner.

Laurie C. Sep 09 2020

Review for Dr. Espila Navarro

Amazing doctor! So kind and caring with my son. Never felt rushed, explained everything and answered all questions. Put both my son and myself at ease. Talked directly to my son and not just about him to me, which I really liked. I trust him completely with my son’s health.

Sep 08 2020

Review for Dr. Zella

Debra V Sep 07 2020

Review for Dr. Wacks

Very caring and really knows how to communicate with patients.

Barbara Cochran Sep 06 2020

Review for Dr. Alderman

Colin O Sep 05 2020

Review for Dr. Wacks

A great, no nonsense visit. Dr Brunelli quickly identified the problem and suggested options for correcting it. I developed confidence in him and now have surgery scheduled with him.

Carl Sciple Sep 05 2020

Review for Dr. Brunelli

Dr. Tang is an excellent doctor.

Sep 05 2020

Review for Dr. Tang

Thomas Huse Sep 02 2020

Review for Dr. Tang

Solveig B Aug 31 2020

Review for Dr. Wacks

Dr. Daniel Lee is an outstanding ear surgeon who gave me back hearing through his surgery in both my ears. He is brilliant researcher and surgeon! Easy to understand explains all, trustworthy and the best!

Edythe Pedi Aug 28 2020

Review for Dr. Lee

Yes! Dr Tang is fantastic.I am very fortunate to have him for my eye care.

William Iseman Aug 27 2020

Review for Dr. Tang

Went to Dr. Malkin for loose stool/mild IBS symptoms. He was very thorough and logical in his approach. Started with simple stuff like diet changes/probiotics, but eventually decided a colonoscopy was needed. Was easy to work with and seems very experienced.

DH Aug 26 2020

Review for Dr. Malkin

Dr. tang is a great doctor who takes care of his patients. He checks with them after a surgery to make sure they are doing well

Aug 26 2020

Review for Dr. Tang

If you want typical, sub-par, assembly-line type primary care go wherever you like. That is probably fine if you never need anything. If you want patient-centered, responsive, high-quality care primary care, check out Dr. Wacks at PatriotDirect Family Medicine!

James M Aug 25 2020

Review for Dr. Wacks

Had some symptoms related to a detached retina. Took lots of pictures and did a thorough exam. Dr. Tang then asked questions and listened to my experience.

Aug 25 2020

Review for Dr. Tang

Aug 24 2020

Review for Dr. Brunelli

Aug 24 2020

Review for Dr. Sganga

Dr. Wacks is the Best!

dwight m Aug 21 2020

Review for Dr. Wacks

Stephen Wrobleski Aug 21 2020

Review for Dr. Gdula

yes

Aug 21 2020

Review for Dr. Gdula

Dr Gdula, I have seen lots of doctors, and I consider him one of the best. Very easy to talk too and he always listens to what I have to say. I would highly recommend him!

Rick A Aug 21 2020

Review for Dr. Gdula

Mike R. Aug 20 2020

Review for Dr. Gdula

Robert Jordan Aug 20 2020

Review for Dr. Gdula

I would definitely recommend Dr. Tang to anyone. He saved my eyesight by re-attaching my retina 8 years ago. He is brilliant and really cares about his patients.

Randy Pfeiffer Aug 19 2020

Review for Dr. Tang

Aug 19 2020

Review for Dr. Ellis

Joseph P. LALLY Aug 18 2020

Review for Dr. Tang

I Always leave the office happy they treat patients professionally with dignity, love and patience.

Aug 16 2020

Review for Dr. Spigelman

I have a doctor fine as a position for 30 years. He has been excellent to work with and it’s helped me control my physical issue over this time frame. He is the best!

Nick D Aug 14 2020

Review for Dr. Fine

Assaulted patient Aug 13 2020

Review for Dr. Cachecho

Aug 13 2020

Review for Dr. Tang

I have had such a great experience with Dr. Sadowski and her office! I feel very safe and comfortable with everyone. My results look great. Everything could not have gone better it was perfect! Thank you so much!

Anonymous Aug 12 2020

Review for Dr. Sadowski

Aug 12 2020

Review for Dr. Logan

I would highly recommend Dr.Simosa to anyone.I have had surgeries on both my legs and he is very personal and caring I have the ultimate trust in him.He is a wonderful doctor and I'm so glad he was recommended to me I have so much trust I actually cant say enough.

Lynne Murray Aug 08 2020

Review for Dr. Simosa

I have had her for over 11 years and I love her. She is professional and makes the time for me . She remembers details about my life and my health and always asks about them. I never feel rushed .

Aug 07 2020

Review for Dr. Labonte

Dr. Berley is wonderful. Caring, a good listener and she detected a cardiac issue of which I unaware. I’m now being treated by a cardiologist in Florida.

Aug 05 2020

Review for Dr. Berley

Has been my doctor for the last 13 years and I’m very happy with his care.

Wendy Kehoe Aug 05 2020

Review for Dr. Buchanan

Dr. Lee is very thorough, listens to and addresses your concerns.

Jul 31 2020

Review for Dr. Lee

Robert Antobenedetto Jul 30 2020

Review for Dr. Bandari

excellent

Anonymous Jul 28 2020

Review for Dr. Sadowski

My experience has been excellent. I couldn't be happier. I feel that Dr. Sadowski is extremely detail-oriented and that she could never make a mistake.

Anonymous Jul 28 2020

Review for Dr. Sadowski

Dr. Wacks is the Best! definitely recommend to others

Yehuda P Jul 26 2020

Review for Dr. Wacks

James Jul 24 2020

Review for Dr. Liu

Kaitlyn Jul 24 2020

Review for Dr. Davidson

Long term patient of Dr. Shankar . She has been the most understanding doc that I have had among the multiple specialists I see.

Jul 21 2020

Review for Dr. Shankar

He’s the most unprofessional and arrogant person I’ve ever spoken to in the medical field. Very very unprofessional should get another job. Or maybe should take some mood pills.

Jul 21 2020

Review for Dr. Bailey

Dr Wacks has been seeing my children since they were born. I can call or text him 24/7. Do video appointments. Message pictures. It is awesome how flexible they are and how good the communication is.

Edward B Jul 20 2020

Review for Dr. Wacks

Dr. Cohn is an awesome physician. She is very knowledgeable, friendly, caring and supportive. My c-section is scheduled in a couple of days and I am positive she will do her best !

Radhika Narayanaswamy Jul 20 2020

Review for Dr. Cohn

Excellent surgeon

Jul 19 2020

Review for Dr. Herman

Diana Mascari Jul 18 2020

Review for Dr. Brunelli

Dr Zaslavsky was very pleasant to deal with. She explained exactly what she was doing, was very understanding and empathetic. Her office was efficient, but I was definitely given all the time I needed to discuss with her. She was right on time for her appointment.

Susan R Jul 17 2020

Review for Dr. Zaslavsky

R. N. Jul 17 2020

Review for Dr. Sadowski

Fantastic -The Best caring, compassionate, patient, and explains everything. Just love him and his staff.

Jul 16 2020

Review for Dr. Spigelman

I was in the hospital a few months ago for pneumonia. Dr. Wacks was texting me the whole time, making sure I was feeling better and talking to the doctors. He really takes the time and advocates for his patients.

Zelda L Jul 14 2020

Review for Dr. Wacks

David - 15 year patient Jul 10 2020

Review for Dr. Gronda

Dr. Pearl is one of the best doctors I know. Dr. Pearl has treated me for lumbar spine, hip bursitis and tailbone pain from a fall on my lawn, for which I needed disc surgery. She is informative, listens extremely well and very friendly. Dr. Pearl is a real gem, a rare find in a doctor!

Jul 10 2020

Review for Dr. Pearl

Caring! Good listener, wise.

Jul 09 2020

Review for Dr. Buchanan

Terri D. Jul 09 2020

Review for Dr. Nirmel

My Kids love coming to see Dr Wacks!

Gary L Jul 09 2020

Review for Dr. Wacks

Dr. Jaquith-Houston is a great doctor. He listens well, explains everything in detail and made me feel very comfortable. I searched for a long time after my former PCP moved to back to Canada to find a great doctor and I am so gald to have found Dr. Houston

Paul Jul 08 2020

Review for Dr. Jaquith-Houston

Was THE BEST Doctor in the area! So sad he retired..

ZULEYKA RIVERA Jul 08 2020

Review for Dr. Laguarda

Great experience , the Doctor has a lot of patience and takes his time listening to my concerns. Also Jessica the receptionist is always very helpful

Jul 07 2020

Review for Dr. Kumar

Not recommended.

Sara Jul 07 2020

Review for Dr. Dickstein

Dr. Sadowski is very professional and a great listener when describing what type of service you want done. Her RN is also great and makes you feel very welcome and supportive when making your final decision.

Stephanie R. Jul 06 2020

Review for Dr. Sadowski

Excellent service.

Jack Moir Jul 05 2020

Review for Dr. Brunelli

Such a great attitude and bedside manner. HE really cares about my health and wellbeing

Zavinta Dulay Jul 04 2020

Review for Dr. Wacks

JH from Framingham Jul 04 2020

Review for Dr. Zannikos

The doctor gave me an injection in both of my ring fingers by the palsm

joel Winett Jul 03 2020

Review for Dr. Brunelli

Bad experience… rude doc

Jul 03 2020

Review for Dr. Rosenberg

Dr. Jurist has been great treating my dislocated finger. Straightforward, no-nonsense but personable. Hopefully I won't whack my hand again, but if I do, I'll be back!

Jul 02 2020

Review for Dr. Jurist

I was in the hospital a few months ago for pneumonia. Dr. Wacks was texting me the whole time, making sure I was feeling better and talking to the doctors. He really takes the time and advocates for his patients.

Lola B Jul 02 2020

Review for Dr. Wacks

I was her patient before. She diagnosed me the wrong diagnoses and It is hard to make an with her. You see just her nurse practitioners all the time. I was not happy with her

Olga Jul 01 2020

Review for Dr. Divari

Keri Rogers Jul 01 2020

Review for Dr. Wijerathna

Underwent a trial and implantation of a spinal cord stimulator. Excellent relief and surprised that this treatment had never been mentioned to me before.

SC Jul 01 2020

Review for Dr. Kumar

absolute BEST there is!

Terri DiMaggio Jun 30 2020

Review for Dr. Desai

I"ve been a patient of Dr. Kraus for 25 years and will not go to another Urologist. He is a little energetic, but he does give you the time you need to have anything explained. His office staff is great and the nurse Maria is also a joy to work with. Never a problem with my buddy Stan.....

Paul G. Nichols Jun 29 2020

Review for Dr. Kraus

She is so caring. I saw her while she covered for my doc. I would definitely recommend her.

Jun 27 2020

Review for Dr. Javlekar

My doc is excellent. He follows up with me himself which I really appreciate.

Jun 27 2020

Review for Dr. Trivedi

Dr. Sadowski is a gifted physician and one of the best in Boston. I am also a surgeon so that;s saying something.

Henri T. Jun 27 2020

Review for Dr. Sadowski

The office canceled the appointment and they did not notify. Thanks for wasting my time.

Jun 26 2020

Review for Dr. Iyengar

Wonderful! He performed both an emergency microdiscectomy and a fusion at L5S1. I feel fabulous a year and a half after the latter. He has amazing bedside manners and is very personable. I cannot more highly recommend him.

Jun 25 2020

Review for Dr. Zannikos

Olga Tim Jun 25 2020

Review for Dr. Davidson

Jun 23 2020

Review for Dr. Sganga

Awesome surgeon and incredible staff. Highly recommend. I had a lower face lift, neck lift and laser resurfacing. I couldn't be more pleased. Best gift for myself ever given.

Pamela DeJong Jun 20 2020

Review for Dr. Davidson

Michael in Holliston Jun 19 2020

Review for Dr. Gange

Scott Miller Jun 15 2020

Review for Dr. Tang

Dr.McCord is a great primary doctor. She is extremely knowledgeable about everything I discuss with her. Plus, she is very easy to talk to. It’s worth the short trip to see her. She’s My favorite doctor period!!

Leslie Pinsky Jun 15 2020

Review for Dr. McCord

Location

MetroWest Medical Center - Framingham Union Hospital

115 Lincoln St, Framingham, MA 01702

Frequently Asked Questions

Where is MetroWest Medical Center - Framingham Union Hospital located?

Has MetroWest Medical Center - Framingham Union Hospital won any recent awards from Healthgrades?

Does MetroWest Medical Center - Framingham Union Hospital score well in safety ratings?