Massachusetts General Hospital

89%

Patients that would definitely recommend
19% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Prostate Surgery Award™ (2020)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Coronary Intervention Excellence Award™ (2020, 2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Cranial Neurosurgery Excellence Award™ (2020, 2019)

Superior clinical outcomes in cranial neurosurgery

Critical Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Coronary Intervention Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Respiratory failure following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
82%

Patients who gave a rating of 9 or 10
13% higher than the national average

89%

Would definitely recommend
19% higher than the national average

Massachusetts General Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Massachusetts General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Gerrie Bottari Jun 01 2020

Review for Dr. Shah

Dr. John J. Worthington III, MD has such a kind spirit and really makes me feel at ease. It's rare that someone can make me feel as though they truly understand my experience, and can offer insight from a real place of empathy and wisdom. I always leave feeling grateful and inspired to keep going.

Ragnar Huffmann Jun 01 2020

Review for Dr. Worthington

Having never been in therapy before I wasn’t sure what to expect, but our session was very helpful and gave me a clear path forward.

Chuck Sanders Jun 01 2020

Review for Dr. Worthington

judith benavides Jun 01 2020

Review for Dr. Quiroz

He was insightful, approachable, and made a very real difference to me.

Jun 01 2020

Review for Dr. Papas

It was very quick, easy, personable and professional.

Marion Stoddart Jun 01 2020

Review for Dr. Shah

I can’t say enough amazing things about Dr Jolin!! I was under her care at MGH, and she delivered my son via a cesarean on 2/20. She is incredibly competent, kind, and respectful of her patients opinions. If I have another child, I’ll definitely seek her care again!

Alexandria Ellis May 31 2020

Review for Dr. Jolin

I have been fortunate to be a patient for five yrs.He is treating me for retina bleeding and is so on top of it for me.Dr.is kind,smart,and truly cares about me!!I feel so comfortable and safe in his care.

James Maiocca May 30 2020

Review for Dr. Shah

Dr Shah stayed very late to treat an emergency retina issue. That was several years ago. I continue to see him on a regular basis. His compassion,interest, and concern are matched only by his professional expertise. He is the reason that I am able to continue my practice. Dr Lawrence Joseph

Dr Lawrence Joseph May 29 2020

Review for Dr. Shah

John Perkins May 29 2020

Review for Dr. Borges

NR May 29 2020

Review for Dr. Nadai

Janet Wronski May 28 2020

Review for Dr. Shah

John M May 28 2020

Review for Dr. Antoci

He’s fantastic! Scheduling staff on the other hand, unreliable, doesn’t return calls in a timely fashion, voice mails not up to date , and very unknowing-able of the treatments that he provides. Stars reflect staff not physician.

Tracy May 27 2020

Review for Dr. Keith

Fantastic psychiatrist really listens super caring really appreciate his approach, very knowledgeable about medications.

David DeHaven May 27 2020

Review for Dr. Worthington

I've been a patient 5+ years. I have had vision issues since a childhood accident. I'm in my 70's and have optical degeneration. Cannot imagine a more competent, communicative, caring professional than Dr. Shah to treat my condition. I completely trust him.

May 27 2020

Review for Dr. Shah

I have been seeing Dr. John J. Worthington III, MD for several years. He has helped me through the darkest periods of my life. He is always willing to adjust my medication and genuinely cares about my wellbeing.

May 25 2020

Review for Dr. Worthington

May 25 2020

Review for Dr. Worthington

Listens to patient concerns. Very caring how to help patient. Would recommend.

Joanne A. May 25 2020

Review for Dr. Wainger

I had received an excellent, very knowledgeable, polite, super outstanding service by DR .Chirag Shah.He has done a thorough exam and also explained me in a simple words how to take care of my eyes every day routinely

meena May 24 2020

Review for Dr. Shah

Dr Boileau is excellent in every way. Listens. Explains things well. Sense of caring. Personable.

Keith May 24 2020

Review for Dr. Boileau

I feel confident about his ability to manage my MDS. I also find him to be kind, calm, willing to listen and answer all my questions. He is also supportive of my family member coming into the appt with me and answering her questions as well.

May 24 2020

Review for Dr. Brunner

Excellent doctor. Very knowledgeable and understanding. Makes sure you understand your condition, and provides excellent advice.

Eduardo Himes May 22 2020

Review for Dr. Quiroz

I highly recommend Dr. John J. Worthington III, MD. He is very calming and easy to talk about what your struggling with. He is a great listener and wants what is best for his patients.

Nisha Garg May 22 2020

Review for Dr. Worthington

Dr.Bork is an excellent dentist, He does excellent work, super skill, and he’s very kind. I will definitely recommend.

Olivier Fleury May 22 2020

Review for Dr. Bork

I thought Dr. Nadai was awesome - he was thoughtful, patient, pragmatic, clear and, to me, had a good sense of humor. Very comfortable with talking to him - a good listener!

May 21 2020

Review for Dr. Nadai

Jose May 21 2020

Review for Dr. Huckins

Today was my first visit, but I can say that Dr. John J. Worthington III, MD is very kind, patient, and comfortable. I am excited to be his patient.

May 21 2020

Review for Dr. Worthington

Dr. John J. Worthington III, MD is by far the best psychiatrist I have been to in the past 15 years of needing to see a psychiatrist. He has a genuine warmth and empathy about him that makes you feel important and listened to. He is also very knowledgeable and wonderful.

May 20 2020

Review for Dr. Worthington

Dr. John J. Worthington III, MD has been treating my daughter for 6 years for severe anxiety and has been great with her. I trust him completely.

Richard Stewart Kalamazoo May 20 2020

Review for Dr. Worthington

May 20 2020

Review for Dr. Foster

Dr. Martents spends a great deal of time with each patient.

May 20 2020

Review for Dr. Martents

Susan Finnegan May 19 2020

Review for Dr. Cooper

Maggie May 19 2020

Review for Dr. Quiroz

Lila Anderson May 19 2020

Review for Dr. Tabrizi

Very rude. Made a fatal mistake reading my family member's MRI. When I asked her about it she got angry.

Derek May 17 2020

Review for Dr. Penkar

May 17 2020

Review for Dr. Siegel

Aldor R. Lanctot May 16 2020

Review for Dr. Quiroz

Dr. Kourosh is a knowledgeable and attentive doctor who has helped me multiple times at short notice with my questions about skin conditions such as redness and inflammation. She has also given me helpful advice about skincare and protection.

May 16 2020

Review for Dr. Kourosh

Always enjoy my visits. Dr Quiroz always explains everything in a way I can understand. He is a very nice doctor

Margie Lopez May 16 2020

Review for Dr. Quiroz

In the beginning, I felt rushed with visits, but now visits are fine. Very intelligent doctor knows his practice well. Prescription consistency is difficult. There is a whole new office crew now, and I really loved the other office staff. Dr. John J. Worthington III, MD was great.

Serafeim Bonias May 15 2020

Review for Dr. Worthington

Paul S. May 14 2020

Review for Dr. Oh

Dr. John J. Worthington III, MD understanding of the true values and strengths of various medications have given me a new and positive perspective of life.

John David Boggs May 14 2020

Review for Dr. Worthington

My mom was diagnosed with shingles in her eye. Dr. Rifkin took great care of her. Her treatment plan was right on. My mom can see great.

Nyree Valdes May 14 2020

Review for Dr. Rifkin

Dr Garber has been my GI for 8 1/2 years and was actually the one to diagnose me with Crohn’s disease. He is caring, helpful, knowledgeable and has a wonderful bedside manner which is hard to find these days. Sadly he is leaving MGH so I will need to find a new doctor and I am dreading it.

Cassandra May 14 2020

Review for Dr. Garber

I had a difficult to diagnose rash and had seen several physicians in the last few days and finally got referred to Dr. Kourosh. I am immunocompromised and she knew right away that what I had was an atypical case of shingles. I improved immediately with treatment.

Amy H May 13 2020

Review for Dr. Kourosh

Was a long time ago. Maybe has improved with age Very unprofessional.

May 13 2020

Review for Dr. Wortzman

Suzanne May 13 2020

Review for Dr. Collier

May 13 2020

Review for Dr. Bordeianou

Dr. Bork did an amazing job with my treatment and improved my smile greatly. He answered all of my questions and made me feel very comfortable. He is also a very kind person. Definitely would recommend.

Angelica Romero May 12 2020

Review for Dr. Bork

Dr. John J. Worthington III, MD listened to our concerns and directed us in the path needed. He was supportive and proactive

Dr Hassan Elhais May 12 2020

Review for Dr. Worthington

Matt Hines May 12 2020

Review for Dr. Bork

Jim G. May 11 2020

Review for Dr. Hochberg

Excellent and thourly medically completed satisfactually!

michael anthony luongo May 09 2020

Review for Dr. Boucher

Dr. Glaser has been my primary care physician for nearly 20 years. He, and his staff, are top notch and have been extraordinarily accommodating during my time under his care. I cannot recommend him highly enough

Jason Wolfe May 09 2020

Review for Dr. Glaser

I highly recommend Dr. John J. Worthington III, MD for those who seek help with their mental health. I appreciate him for spending the time to listen to my problems and addressing all of my concerns. He's very friendly and even made me laugh.

May 08 2020

Review for Dr. Worthington

Melissa May 08 2020

Review for Dr. DeRosa

Dr Glaser is a REALY great diagnostician. His Nurse practitioner Jessica Lipsky takes great care of my needs and is always available for me. I can’t say enough about her knowledge and kindness. I highly recommend this practice. People like this are hard to find.

May 07 2020

Review for Dr. Glaser

S.Chen May 06 2020

Review for Dr. Abbate

Alexis Cyrus May 06 2020

Review for Dr. Kourosh

I'm still traumatized emotionally AND financially years after she locked me up. I told her nothing could be done for me in a few days at MGH except draining my savings. She actually agreed, but did it anyway!

Scared Of TBalderas May 06 2020

Review for Dr. Balderas

Ben May 06 2020

Review for Dr. Cameron

May 06 2020

Review for Dr. Clinton

She doesn’t have any knowledge, she has to go back to college and study again. For the duration of 5 years I was her patient till I found another professional doctor who was very helpful. Don’t waist your time. She doesn’t care about her patients.

May 06 2020

Review for Dr. Weil

I had hip surgery and within three days I was able to resume normal activities including working as a consultant and testing for a client on their property. Recommend most highly

Ralph Wiech May 05 2020

Review for Dr. Antoci

Dr Glaser is seeing patients with telemedicine during the Covid 19 crisis to keep us all safe and healthy. He is always on call if need him he calls me within 15-20 mins. He is a really great doctor and kind person. that to me is priceless. pn

May 05 2020

Review for Dr. Glaser

May 04 2020

Review for Dr. Girgis

House May 04 2020

Review for Dr. Townsend

May 02 2020

Review for Dr. Kingston

After a thyriodectomy that paralyzed a vocal fold, my surgeon (the WONDERFUL Dr, Gaz) sent me to see him......I was very pleased with the results. I have a voice again!

Mari McKeon May 02 2020

Review for Dr. Burns

She is an amazing doctor! So knowledgeable and kind, listened to all my concerns and was really good about answering all my questions. She’s a real patient advocate!

May 01 2020

Review for Dr. Kourosh

Lincoln, MA May 01 2020

Review for Dr. Kotler

Amazing she is the greatest doctor I have ever met she is always so helpful to me and always helps me with my skin there is no better doctor I had a great experience and out of the deepest depths of my heart please take my advice and use doctor kourosh

Zorro kambrige May 01 2020

Review for Dr. Kourosh

Fantastic doctor!

May 01 2020

Review for Dr. Kourosh

She is amazing! Extremely dedicated, kind, and knowledgeable doctor!

Apr 30 2020

Review for Dr. Kourosh

He saw me with no appointment when office had already closed. Took care of my problem and explained everything. Great experience and would go back. Really nice guy besides being a good Doc.

Bill Apr 30 2020

Review for Dr. Merola

I have great respect for Dr. John J. Worthington III, MD. He is very knowledgeable with current medical information. Through the years I have found him very quick to respond to my calls with a very caring and friendly demeanor. I highly recommend him!

Apr 30 2020

Review for Dr. Worthington

Perry Apr 30 2020

Review for Dr. Efstathiou

ETD Apr 29 2020

Review for Dr. Burdge

TomV Apr 29 2020

Review for Dr. Januzzi

I have been a patient of Dr. Glaser for many years. He has always been kind, caring and attentive towards my medical needs. I would highly recommend him.

Apr 29 2020

Review for Dr. Glaser

Evelin C. Apr 28 2020

Review for Dr. Halsted

Dr. John J. Worthington III, MD is a very empathetic doctor who listens and makes you feel at ease. Very calm and very knowledgeable! I would recommend him 100%.

Ronny Wagner Apr 28 2020

Review for Dr. Worthington

Dr. Lee is a skillful surgeon. She was able to repair a substantial defect on my face after MOHS surgery for melanoma. I am thrilled with the result and incredibly grateful to her. She is a consummate professional and lovely to work with. Nancy in Yarmouth, ME

Apr 28 2020

Review for Dr. Lee

Great. He even called me in Fl when I had an afib issue. Very concerned Suze

Susan Apr 28 2020

Review for Dr. Forgione

I have been seeing Dr Schiff for the past 30 years. I feel fortunate to have found a doctor that provides such wonderful care.

J Apr 28 2020

Review for Dr. Schiff

Excellent doctor. Very empathetic, caring. I had panic attacks and now they are gone. My life has truly changed. I was afraid of going out. Thank you, Dr. John J. Worthington III, MD

Apr 28 2020

Review for Dr. Worthington

Dr. John J. Worthington III, MD as always patient and kind with me when I comes to my situation. I know he hears a lot of the same things every single day of every week yet he makes me feel like he genuinely cares and wants me to get better and I appreciate that

Apr 27 2020

Review for Dr. Worthington

Dr Donovan is a wonderful psychiatrist. I am forever grateful for her wisdom, knowledge and empathic attention. She was a lifesaver during one of the most difficult moments in parenting and caring for my son during his illness.

Apr 26 2020

Review for Dr. Donovan

Nonresponsive to follow up questions

Richard J Niziak Apr 26 2020

Review for Dr. Munson

Dr. A is an incredible asset to Mass General. Doctors are not our friends but deep down I consider him one. He genuinely cares and the optimism he projects I hold dearly. Thanks, Dr. A,

Kendra W. Marshall Apr 25 2020

Review for Dr. Acampora

KWS Apr 25 2020

Review for Dr. Hanley

He is great.

Shoeleh Kamalian Apr 25 2020

Review for Dr. Ross

What an amazing surgeon. I went to several hospitals, doctors, G.i's and after months and months i found in at Mass general and he figured out what was wrong. I wouldnt go to anyone els! He is passionate and takes his time. He is definitely a super hero

Jj Apr 24 2020

Review for Dr. Mohebali

What a great doctor and human being, great ethic and standards. 5 Stars. Recommended, best doctor I've come in contact with, so happy I found Dr. John J. Worthington III, MD

Apr 24 2020

Review for Dr. Worthington

I had dreaded this appointment for a LONG time and didn’t know what to expect but I was blown away by HOW NICE everyone was, especially doctor Dr. John J. Worthington III, MD.

Andrew Lattarulo Apr 23 2020

Review for Dr. Worthington

Location

Massachusetts General Hospital

55 Fruit St, Boston, MA 02114