Massachusetts General Hospital

89%

Patients that would definitely recommend
19% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2019)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2019, 2018, 2017)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Coronary Intervention Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

America’s 100 Best Hospitals for Pulmonary Care Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Cranial Neurosurgery Excellence Award™ (2019)

Superior clinical outcomes in cranial neurosurgery

Critical Care Excellence Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Coronary Intervention Excellence Award™ (2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2017)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2017)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Pulmonary Care Excellence Award™ (2017)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Acute kidney dysfunction following surgery

3 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10
14% higher than the national average

89%

Would definitely recommend
19% higher than the national average

Massachusetts General Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Massachusetts General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Massachusetts General Hospital

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Providers

330 Mount Auburn St Cambridge, MA 02138undefined mi
294 Washington St Ste 210 Boston, MA 02108undefined mi
Dr. Gerald Abbott, MDDiagnostic Radiology
Dr. Gerald Abbott, MD
55 Fruit St Boston, MA 02114undefined mi
55 Fruit St Ste 465 Boston, MA 02114undefined mi
55 Fruit St Ste 5B Boston, MA 02114undefined mi
Dr. Annah Abrams, MDChild & Adolescent Psychiatry
Dr. Annah Abrams, MD
55 Fruit St Boston, MA 02114undefined mi
55 Fruit St Boston, MA 02114undefined mi
73 High St Charlestown, MA 02129undefined mi
850 Harrison Ave Boston, MA 02118undefined mi
Dr. Bijay Acharya, MDInternal Medicine
Dr. Bijay Acharya, MD
55 Fruit St Ste 201 Boston, MA 02114undefined mi
Dr. Jeanne Ackman, MDDiagnostic Radiology
Dr. Jeanne Ackman, MD
55 Fruit St Boston, MA 02114undefined mi
100 Cambridge St Fl 20 Boston, MA 02114undefined mi
2014 Washington St Newton, MA 02462undefined mi
75 Francis St Boston, MA 02115undefined mi
102 Endicott St Danvers, MA 01923undefined mi
354 Merrimack St Ste 1 Lawrence, MA 01843undefined mi
52 2nd Ave Ste 2000 Waltham, MA 02451undefined mi
55 Fruit St Fl 7th Boston, MA 02114undefined mi
Dr. Mazen Albaghdadi, MDInterventional Cardiology
Dr. Mazen Albaghdadi, MD
251 E Huron St Ste 16-738 Chicago, IL 60611undefined mi
65 Fruit St Boston, MA 02114undefined mi
2 Essex Center Dr Peabody, MA 01960undefined mi
2014 Washington St Newton, MA 02462undefined mi
319B Allston St Ste B Brighton, MA 02135undefined mi
55 Fruit St Ste 201 Boston, MA 02114undefined mi

Location

Massachusetts General Hospital

55 Fruit St, Boston, MA 02114