Massachusetts General Hospital
Patients that would definitely recommend
16% higher than the national average
Massachusetts General Hospital is a medical facility located in Boston, MA. This hospital has been recognized for America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2021)
Top 5% in the nation for consistently delivering clinical quality
Outstanding Patient Experience Award™ (2023, 2022, 2021)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2023, 2022, 2021)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
America’s 100 Best Hospitals for Prostate Surgery Award™ (2023, 2022, 2021)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate
Cranial Neurosurgery Excellence Award™ (2023, 2022, 2021)
Superior clinical outcomes in cranial neurosurgery
Gastrointestinal Care Excellence Award™ (2023, 2022, 2021)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Pulmonary Care Excellence Award™ (2023, 2022, 2021)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Critical Care Excellence Award™ (2022, 2021)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
America’s 100 Best Hospitals for Cardiac Care Award™ (2021)
Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Cardiac Care Award™
2021
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2022, 2021
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™
2023, 2022, 2021
Gastrointestinal Care Excellence Award™
2023, 2022, 2021
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Cranial Neurosurgery Excellence Award™
2023, 2022, 2021
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Transurethral Prostate Resection Surgery
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Prostate Surgery Award™
2023, 2022, 2021
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2023, 2022, 2021
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMassachusetts General Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Massachusetts General Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Jun 06 2023
Review for Dr. Borges Jr
Dr. Lee is an incredible doctor and person! I cannot speak highly enough about my whole experience. I first met with Dr. Lee for a consult regarding a very visible mucocele on my lip. She was caring, sensitive, and compassionate, and immediately made me feel comfortable. Afterwards, I thought of...
Jun 06 2023
Review for Dr. Lee
DR. Wang is clearly a professional who is thorough and explains things clearly.
Jun 04 2023
Review for Dr. Wang
I currently am 3 months out from Face, Neck Life and Co2 laser. The recovery was intense, however, I am so happy with the results. The office staff and Dr. Fechner could not have been more professional and so, so kind. I had a lot of questions during my recovery and they were there for me the whole...
Jun 03 2023
Review for Dr. Fechner
I have been seeking an answer to an ear problem for over a year from various docs. Dr Bowling not only answered it but explained it both verbally & visually. Pleasant office to deal with as well. The hearing test administrator was very friendly too.
CFV Jun 02 2023
Review for Dr. Bowling
Location
Massachusetts General Hospital
Frequently Asked Questions
Where is Massachusetts General Hospital located?
Massachusetts General Hospital is located at 55 Fruit St, Boston, MA 02114. Find other locations and directions on Healthgrades.
Has Massachusetts General Hospital won any recent awards from Healthgrades?
Yes, Massachusetts General Hospital has been awarded with America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, , and 8 more in the past two years.
Is Massachusetts General Hospital highly rated with patients?
83% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Massachusetts General Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Massachusetts General Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Massachusetts General Hospital profile..
How does Massachusetts General Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I was recommend to see Dr. Borges after I was diagnosed with a Meningioma, Intradural Spinal Tumor. It was slow growing and benign. It was significantly compressing my spinal cord, & was most likely there for years. My only option was to remove so my symptoms wouldn't get any worse and hopefully...