Massachusetts General Hospital

88%

Patients that would definitely recommend

18% higher than the national average

Massachusetts General Hospital is a medical facility located in Boston, MA. This hospital has been recognized for America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2021, 2020)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2021, 2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2022, 2021)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2022, 2021, 2020)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2022, 2021, 2020)

Superior clinical outcomes in cranial neurosurgery

Critical Care Excellence Award™

Critical Care Excellence Award™ (2022, 2021, 2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2022, 2021, 2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2022, 2021)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™ (2021, 2020)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2020)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Catheter-related bloodstream infections acquired at the hospital

2 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

Worse than Expected

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Better than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™

2021, 2020

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™

2020

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2022, 2021, 2020

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

2022, 2021

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2022, 2021, 2020

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™

2020

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2022, 2021, 2020

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

Better than Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™

2022, 2021, 2020

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2022, 2021

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™

2020

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

Worse than Expected

Carotid Procedures

In Hospital

Worse than Expected

Peripheral Vascular Bypass

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10

12% higher than the national average

88%

Would definitely recommend

18% higher than the national average

Massachusetts General Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Massachusetts General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

OCD Guy May 27 2022

Review for Dr. Zakhary

Dr. Papaliodis is kind, caring, and professional. He listens to what I have to say, and explains his recommended treatment. I highly recommend Dr. Papaliodis and the MEEI.

Peggy S May 27 2022

Review for Dr. Papaliodis

Refresh of medicines (called in) prescriptions at pharmacy Discussed that between visits I have lost another 8lbs, 22lbs lost so far. Assigned specialist for Gastric issues that I have been having. Also sending me to a podiatrist for the torn ligaments in my right ankle.

Lila Anderson May 27 2022

Review for Dr. Tabrizi

Andrea McCaffrey May 27 2022

Review for Dr. Rapoza

Excellent experience on my left knee. Had my right knee done several years ago at some other place and wish now I would have gone to MGH and Dr Bedair and his team

ANGELO von KOSCHIER May 26 2022

Review for Dr. Bedair

Location

Massachusetts General Hospital

55 Fruit St, Boston MA 02114

CallDirections

(617) 726-2000

Frequently Asked Questions

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Contact Us

55 Fruit St

Boston, MA 02114

Directions

(617) 726-2000