Marlborough Hospital
Marlborough Hospital is a medical facility located in Marlborough, MA. This hospital has been recognized for Patient Safety Excellence Award™.
Patient Experience Rating
11% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMarlborough Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Marlborough Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Sep 04 2024
Review for Dr. Potter
I found her to be rude, defensive, and hypocritical. She should not be treating chronic pain patients. She lacks empathy and compassion, doesn't even listen, cuts you off when trying to explain something and doesn't even look at you. Seeing anything nice said about her makes me wonder if she only...
Aug 01 2024
Review for Dr. Bial
I've been seeing her since 2017 I believe. I consider myself incredibly fortunate. She had been nothing but kind, compassionate, down to earth and very willing to help. She restored my faith in my ability to cope and lead a stable life. I've seen quite a few med prescribers over the past 20 years...
MomOf3 Jul 31 2024
Review for Dr. Gaftanyuk
They make a care plan for a year in advance. 9 out of 10 times at least half of my appointments are cancelled on their end, not mine. Then it takes months to rebook that appt. they cancelled. Haven't seen the Dr in I don't know how long. I am there usually every 3 to 4 months and she is never...
Jun 28 2024
Review for Dr. Potter
Location
Marlborough Hospital
Frequently Asked Questions
Where is Marlborough Hospital located?
Marlborough Hospital is located at 157 Union St, Marlborough, MA 01752. Find other locations and directions on Healthgrades.
Has Marlborough Hospital won any recent awards from Healthgrades?
Yes, Marlborough Hospital has been awarded with Patient Safety Excellence Award™ in the past two years.
Is Marlborough Hospital highly rated with patients?
55% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Marlborough Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Marlborough Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Marlborough Hospital profile..
How does Marlborough Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
After 3 plus years of being a patient I wanted to meet with doctor as I'm getting older (60s) think doctor should know me and me them . We'll, that's not how it works here. Dr Potter only in office 3 days a week PLUS only sees complex health issue patients . Everything done by a NP only . Looking...