Marlborough Hospital

61%

Patients that would definitely recommend
9% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10
7% lower than the national average

61%

Would definitely recommend
9% lower than the national average

Marlborough Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

Marlborough Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%44%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

She was very kind and caring and thorough - so much so that I will switch to her for Ophthalmology from whom I used to see.

Feinberg Jun 19 2021

Review for Dr. Karalekas

Yes. Very patient and very present.

Gloria Olivier Jun 18 2021

Review for Dr. Mailhot

Great experience. Very thorough and did a great job explains everything.

Scott Fitzgerald Jun 18 2021

Review for Dr. Mailhot

Yes, his office staff is very polite, and he gave clear instructions. The only downside was that I had to wait for 25 minutes for Dr. Geist to come in.

Jun 18 2021

Review for Dr. Geist

Excellent!

Jun 16 2021

Review for Dr. Solky

Location

Marlborough Hospital

157 Union St, Marlborough, MA 01752

Frequently Asked Questions

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Has Marlborough Hospital won any recent awards from Healthgrades?

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