Lahey Hospital and Medical Center

79%

Patients that would definitely recommend
9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2020, 2019)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

America's 100 Best Hospitals Award™ (2018)

Top 2% in the nation for consistently delivering clinical quality year over year

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Coronary Intervention Award™ (2020)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

America’s 100 Best Hospitals for Critical Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Pulmonary Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for General Surgery Award™ (2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Coronary Intervention Excellence Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Stroke Care Excellence Award™ (2019)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Stroke Care Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Neurosciences Excellence Award™ (2018)

Superior clinical outcomes in stroke care and neurosurgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

79%

Would definitely recommend
9% higher than the national average

Lahey Hospital and Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Lahey Hospital and Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

RMazzaferro Jun 02 2020

Review for Dr. Moinzadeh

Thomas J Kelly Jun 02 2020

Review for Dr. Mourtzinos

Dr. Prusak is amazing - smart, kind, competent, trustworthy. The best.

Ellen Jun 02 2020

Review for Dr. Prusak

Sharon DiFronzo Jun 01 2020

Review for Dr. Jondro

May 30 2020

Review for Dr. Specht

Had lung surgery last Aug. Removed turmor. No Chemo no radiation I think I lucked out. BEST DR. Wouldn't hesitate to have him for my Dr again. He's the best. 5 star rating

Karen May 30 2020

Review for Dr. Quadri

TIMOTHY O'MULLANE May 27 2020

Review for Dr. Moinzadeh

I have been seeing Dr.Medwid for over 10 years as have my 2 son's. He's personable, very caring. He doesn't rush you and listens. I recommend him highly. He will not coddle you.

Bob C. May 26 2020

Review for Dr. Medwid

I was seeing him at the Lynnfield area very easy to talk to can trust him can tell him anything no judgement nothing like the yentas in Lynnfield

John Rogers May 26 2020

Review for Dr. Fritz

Dina DiFluri May 25 2020

Review for Dr. Mourtzinos

Courtney Murphy May 23 2020

Review for Dr. Abreu

M Peno May 23 2020

Review for Dr. Mourtzinos

Richard Orlando May 23 2020

Review for Dr. Canes

L.M.P. May 18 2020

Review for Dr. Mourtzinos

Greenland, NH May 18 2020

Review for Dr. Betti

Ed Thompson May 18 2020

Review for Dr. Mourtzinos

I went to Dr Lee for a second opinion and the first thing she did was scold me for 5 minutes for seeing "a lot of doctors." So I guess I'm supposed to live in pain so I don"t see a lot of doctors? Rude and arrogant, and did nothing to resolve my condition. All in all, a horrifying experience.

May 15 2020

Review for Dr. Lee

I haven't been going to Dr. Arena for very long but during this time I needed to have a procedure for some symptoms I was having. I did have the procedure but was a little taken aback that there was no follow-up from her office. I do have to say she is friendly and certainly seems knowledgable.

May 15 2020

Review for Dr. Arena

Dr. Mourtzinos is down to earth & very easy to talk to. A friend gave me his name & Im glad she did. You see I no longer P myself lol I could never make it to the bathroom the closer I got I would just start to P. & now w/the help of Dr. Mourtzinos things are more dry .

May 15 2020

Review for Dr. Mourtzinos

Jay May 12 2020

Review for Dr. Kantas

I, along with my husband and son have been going to him for many years and can honestly say he is the best. His level of competence is unsurpassed. He is never dismissive, timely and always gets it right. To crown the whole, his mannerisms are wonderfully warm and calming,

May 11 2020

Review for Dr. Pikus

Patricia Miele May 11 2020

Review for Dr. Yew

May 10 2020

Review for Dr. Simon

May 10 2020

Review for Dr. Cheah

Thorough telemedicine 'visit

May 09 2020

Review for Dr. Joyce

Easy to talk to with down to earth terms. Everything happened just as he said it would. Went out of his way to accommodate my schedule

Bob May 08 2020

Review for Dr. Mourtzinos

Having this surgery was one of the best decisions I ever made and it's because of Dr Mourtzinos He explained everything very clearly and was very understanding.

May 08 2020

Review for Dr. Mourtzinos

He always took time to explain everything. Spoke in terms I could understand. Very knowledgeable and responded back every time I called with a problem.

Scott J Thompson May 08 2020

Review for Dr. Mourtzinos

Richard A Auth May 08 2020

Review for Dr. Mourtzinos

Dr David has been my doctor for two years. He has given me excellent care, very professional and caring. I have a small brain aneurism. Dr David very clearly explained my condition and my options. I would highly recommend him.

Cindy Conchiglia May 08 2020

Review for Dr. David

Had Advanced Male Sling about 10 years ago by Dr. Mourtzino and couldn't be any happier. It was a pleasure to be one of his patients and have nothing but praise about my experience. I would highly recommend the procedure and Dr.Mourtzino to anyone.

Maurice Belanger May 07 2020

Review for Dr. Mourtzinos

Lawrence Jedrey May 07 2020

Review for Dr. Mourtzinos

Dr Mourtzinos, Is an excellent doctor. He has patience and listen to all your concerns. Bedside manners is amazing! My mission is to refer all my friends and family to my doctor. No one will ever have to suffer Thank you!! For giving me my life back.

Thank you!! For giving me my life back!! May 07 2020

Review for Dr. Mourtzinos

I would recommend anyone needing an AUS implant to Dr. Mourtzinos. He performed my surgery in 03/16, with no complications and life after said surgery was far greater than before.

May 07 2020

Review for Dr. Mourtzinos

My results greatly exceeded my expectations. My surgery went flawlessly, and I'm very much improved. From start to finish, Dr Mourtzinos and the entire Lahey staff were outstanding.

James Mehron May 07 2020

Review for Dr. Mourtzinos

Surgical: artificial urinary sphincter. This surgery went perfectly! I couldn’t have asked for a better outcome. Dr Mourtzinos is not only brilliant but also, kind and generous with his time. Highly, highly recommend!

Tom Decker May 07 2020

Review for Dr. Mourtzinos

Ralph Enos May 06 2020

Review for Dr. Mourtzinos

He was right on time, answered all my questions, in and out without a problem, I looked for a urologist in Eastern MA for a month or two before choosing Dr M. So pleased with my choice!

Alex Gribko May 06 2020

Review for Dr. Mourtzinos

Took good care of me comfortable to be with would easily recommend him and lahey group

Dennis Martin May 06 2020

Review for Dr. Mourtzinos

William Contente May 06 2020

Review for Dr. Mourtzinos

May 06 2020

Review for Dr. Mourtzinos

Denise Ferrara May 06 2020

Review for Dr. Mourtzinos

May 05 2020

Review for Dr. Mourtzinos

Dr. Erica Bial I found Dr. Bial to be a very intelligent, compassionate, and extremely thorough, physician. I would not hesitate to highly recommend her.

Barbara Rosenblatt May 05 2020

Review for Dr. Bial

Joe S May 04 2020

Review for Dr. Canes

Tim Walker May 04 2020

Review for Dr. Canes

Always excellent check ups and he is very patient and knowledgeable.

Kathleen Kavanaugh May 02 2020

Review for Dr. Abreu

Steve G.- North Andover May 01 2020

Review for Dr. Raizin

He saw me with no appointment when office had already closed. Took care of my problem and explained everything. Great experience and would go back. Really nice guy besides being a good Doc.

Bill Apr 30 2020

Review for Dr. Merola

liz jose Apr 28 2020

Review for Dr. Malik

I saw Dr. Nugent for head and neck cancer and I felt that I had met the right doctor for me as soon as I saw him. He is completely competent and his compassion radiated during the entire visit.

Apr 28 2020

Review for Dr. Nugent

Nicole Apr 25 2020

Review for Dr. Burns

About five years ago Dr. Quadri removed a tumor on the left lobe of my husbands lung. The tumor was stage iv Metastatic Melanoma. He now has a lump on his right chest which we are hoping he can be the surgeon to remove it.

Richard W Penney Apr 22 2020

Review for Dr. Quadri

The best! So kind and smart. Make you feel like family

Apr 20 2020

Review for Dr. Toth

Susan R. Apr 20 2020

Review for Dr. Canes

The best of the best. She is kind, listens and partners with you for best solutions.

Apr 18 2020

Review for Dr. DeLuca

Apr 16 2020

Review for Dr. Wright

Rik Apr 11 2020

Review for Dr. Zachareas

Micheal is very thorough and up to date-

Danielle Benson Apr 09 2020

Review for Dr. Landman

Exceptionally excellent

Pam and Bert Bourgeois Apr 08 2020

Review for Dr. Canes

Fantastic! She is Attentive, accommodating, caring, and concerned. Very responsive to questions submitted via on-line Portal or phone calls from my cancer treatment provider.

Apr 08 2020

Review for Dr. O'Brien

Excellent medical attention on all visits!

Emelle O'Connor Apr 07 2020

Review for Dr. Soong

Apr 05 2020

Review for Dr. Patten

John Apr 04 2020

Review for Dr. Wilk

Best doctor ever!!

Apr 03 2020

Review for Dr. Gogjian

Apr 03 2020

Review for Dr. Winger

Terrific doctor! He is conscientious, very knowledgeable and takes the time to listen to his patients. Most of all, he has a down to earth attitude that inspires trust. You could not do better!

Apr 01 2020

Review for Dr. Boss

My daughter is 8 years old and had been very uncomfortable with female doctor for a long time got along great with Doctor Jett and could not wait to go back again.

Kaylee m Mar 30 2020

Review for Dr. Jett

She should have her license revoked. Too bad Dr Florio is no longer practicing. He was very patient and took all the time needed at every appointment. He was very caring which is what Aggerwal is not.

Steven Rock Mar 28 2020

Review for Dr. Aggarwal

Dr. Sheikh is my cardiologist for the past 3 years. Very good bedside manner. He always answers questions and is very professional.

Richard Meyer Mar 26 2020

Review for Dr. Sheikh

Saved my Mom’s Life Mar 26 2020

Review for Dr. Gadey

Richard Brochu Mar 26 2020

Review for Dr. Moinzadeh

Dr. Zaid did my surgery that other doctors would not attempt to do. He gave me confidence that I had a good chance of making it through this procedure.

Mar 25 2020

Review for Dr. Zaid

Mar 21 2020

Review for Dr. MacLachlan

Great Doc, he takes his time and very knowledgeable. Front desk manager was very polite and helpful. Had no problem with reaching office and office call for a followup for my condition.

Mar 18 2020

Review for Dr. Merola

Dr. Ebrahimi took his time to listen to my problem and provided the best advice. I feel much better after the treatment.

Mar 16 2020

Review for Dr. Ebrahimi

I just love this Doctor. one of a kind and so compassionate and straight up and honest with you. always puts you first. thank you Dr Alexander. sherrie

sherrie Vance Mar 16 2020

Review for Dr. Alexander

Dr Toh, Treated me for otosclerosis with surgery. Awesome, doctor alleviated any fears I had. Very gentle manner soothed my anxiety.

P Plouffe Mar 13 2020

Review for Dr. Toh

Very pleasant and caring and knowledgable. Most importantly you can tell he cares and has compassion for his patients and I only met him once. So I hope my first impression continues true as he is now my new urologist.

Marie Boston Mar 12 2020

Review for Dr. Wotkowicz

Fabulous! A wonderfully comforting healer, smart, and provided reassuring help to me.

Chriwstine I Ward Mar 11 2020

Review for Dr. Itzkowitz

Dr Wilk, from day-one, was completely professional in words and actions--Any trepidation II had before the procedure was assuaged--I have about 99% movement in my shoulder and it feels great

Douglas Lemle Mar 11 2020

Review for Dr. Wilk

Thorough and efficient. Good doctor!

Steven Osher Mar 11 2020

Review for Dr. Moshey

Dr. Soderland is an exceptional physician. I recommend him to anyone without qualification or reservation. He is kind, knowledgeable, and readily available, and he has provided me with excellent care.

Richard N. Shulik Mar 09 2020

Review for Dr. Soderland

Julie A Coughlin Mar 08 2020

Review for Dr. Fernandes

Mar 08 2020

Review for Dr. MacLachlan

Laura A Camuso Mar 06 2020

Review for Dr. Shadchehr

Mar 05 2020

Review for Dr. Scanlan

Horrible bedside manner. Very arrogant doctor.

Mar 02 2020

Review for Dr. Marcantonio

Thought that she was understanding and helpful. Very disappointed when my Surgeon recommended seeing a different GI Doctor for she believed Dr Hanley-Williams really did not want me as a patient. Discouraged and disappointed.

Leah Feb 29 2020

Review for Dr. Hanley-Williams

LJ Feb 29 2020

Review for Dr. Francone

Feb 26 2020

Review for Dr. Toraldo

Stephen Macri Feb 26 2020

Review for Dr. Canes

Liporiscopic surgery!!! Dr. Allison is the best, very attentive, shows genuine care!!!!

Sandra Gourgel Feb 23 2020

Review for Dr. Vogell

Feb 23 2020

Review for Dr. Weiser

Feb 21 2020

Review for Dr. Moak-Blest

Feb 21 2020

Review for Dr. Mikailov

Location

Lahey Hospital and Medical Center

41 Mall Road, Burlington, MA 01805