Emerson Hospital

78%

Patients that would definitely recommend
8% higher than the national average


Emerson Hospital is a medical facility located in Concord, MA. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

78%

Would definitely recommend
8% higher than the national average

Emerson Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

Emerson Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Most definitely I would recommend Dr. Alabdulrazzaq! He has a great attitude, explains the procedure in detail, and has wonderful sense of humor.

Terry Martin Jul 28 2021

Review for Dr. Alabdulrazzaq

Efficient intake of patient. Easy scheduling and electronic reminders. Once at appointment all office staff was reassuring and friendly. The team works very well together.

Kevin H Jul 27 2021

Review for Dr. Hochberg

I have seen Dr Muz for ten years. He is skilled, professional and kind. I recommend him without reservation.

Mark Bodanza Jul 27 2021

Review for Dr. Muz

Dr Williams is very compassionate and understanding, as well as professional and competent. She knows her stuff! I feel very comfortable with her.

KB Jul 27 2021

Review for Dr. Williams

Everything about my visit was professional but more importantly very friendly and welcoming. Everyone I encountered in the office was like seeing someone I've known. I know that's not possible but that's how comfortable I was there. My Doctor is awesome! Frank and realistic and easy to talk to.

Kathryn Jul 25 2021

Review for Dr. Mailhot

Location

Emerson Hospital

133 Old Road To 9 Acre Cor, Concord, MA 01742

Frequently Asked Questions

Where is Emerson Hospital located?

Has Emerson Hospital won any recent awards from Healthgrades?

Does Emerson Hospital score well in safety ratings?