Brigham And Women's Hospital

84%

Patients that would definitely recommend
14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for General Surgery Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Cranial Neurosurgery Excellence Award™ (2019)

Superior clinical outcomes in cranial neurosurgery

Pulmonary Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Respiratory failure following surgery
  • Bloodstream infection following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10
11% higher than the national average

84%

Would definitely recommend
14% higher than the national average

Brigham And Women's Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Brigham And Women's Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

Your in the best of care with this doctor, from one who knows, rest easy with this decision.

Deb D. Boston, Mass May 31 2020

Review for Dr. Morganstern

John M May 28 2020

Review for Dr. Antoci

Thank you Doctor Zhou

KJ May 28 2020

Review for Dr. Zhou

Dr. Berkowitz performed a complete hysterectomy on me for Ovarian Cancer. There were some unexpected complications during surgery and he handled the situation with great care and with the utmost knowledge. I was blessed to have him as my surgeon. He is THE BEST!!!

May 27 2020

Review for Dr. Berkowitz

I have seen him a few times ... As a Stage 4 Cancer Patient , I have seen him Several times for Lyme Disease and Nasty Infections ... He is a Genius and Great Scientist ... He has quickly Fixed my issues every time !!

Robert A. Thorndike May 24 2020

Review for Dr. Ellerin

Ernest Black May 24 2020

Review for Dr. Hashemi

Archie Agan May 23 2020

Review for Dr. Blom

Direct, no nonsense explanation of medical issues in layman's language. Very thorough in her examination and wonderful bedside manner.

May 21 2020

Review for Dr. White

Michael T May 20 2020

Review for Dr. Ross

He is so well prepared for each visit. His concern is real and he's incredibly bright. Best PCP I've ever seen!!

Michael May 20 2020

Review for Dr. Lilienfeld

Susan Finnegan May 19 2020

Review for Dr. Cooper

Reggie May 19 2020

Review for Dr. Smith

Has been great going to Dr. Altman. He has helped tremendously with the mental health issues I’ve been dealing with.

May 19 2020

Review for Dr. Altman

Just to update the amazing progress from my laminectomy from Dr Safain and his amazing Neurosurgery team. I could not be more pleased with the results. Simply amazing. Thanks for giving me my life back. ?????????

MARK L MAYO May 18 2020

Review for Dr. Safain

May 17 2020

Review for Dr. Siegel

Saved my thumb even though it could not be done thank you!

Nicholas Daley May 16 2020

Review for Dr. Helm

Samuel R May 15 2020

Review for Dr. Millis

Dr Atalay was my PCP for the past two years. I loved her. She is a great doctor and she has a very good bedside manner. I wish she could be my PCP forever, but after last year I had to leave because of financial issues (me) and I had to switch to a much lower priced insurance.

Daniel G Swaine, Ph.D. May 15 2020

Review for Dr. Atalay

Paul S. May 14 2020

Review for Dr. Oh

Doctor Lu, treated my dislocated disk and I am not longer in pain. He was so patient and professional. His staff was very attentive and caring. I am pain free thanks to Doctor Lu and his wonderful staff. God bless you all

Luzmar Centeno May 14 2020

Review for Dr. Lu

This doctor is due for retirement, the assistants seem more willing to help than the doctor who seems to be sleeping as opposed to helping me with my problems, find a better doctor!!!

May 13 2020

Review for Dr. Mortada

Dr. Glaser has been my primary care physician for nearly 20 years. He, and his staff, are top notch and have been extraordinarily accommodating during my time under his care. I cannot recommend him highly enough

Jason Wolfe May 09 2020

Review for Dr. Glaser

Dr Glaser is a REALY great diagnostician. His Nurse practitioner Jessica Lipsky takes great care of my needs and is always available for me. I can’t say enough about her knowledge and kindness. I highly recommend this practice. People like this are hard to find.

May 07 2020

Review for Dr. Glaser

Pat Taddey May 05 2020

Review for Dr. Chen

I had hip surgery and within three days I was able to resume normal activities including working as a consultant and testing for a client on their property. Recommend most highly

Ralph Wiech May 05 2020

Review for Dr. Antoci

Ms Kunz May 05 2020

Review for Dr. Alqueza

Dr Glaser is seeing patients with telemedicine during the Covid 19 crisis to keep us all safe and healthy. He is always on call if need him he calls me within 15-20 mins. He is a really great doctor and kind person. that to me is priceless. pn

May 05 2020

Review for Dr. Glaser

I was treated by Dr. Bertagnolli for a very rare sarcoma in May 2015. I have been cancer free for 5 years, and feeling great! She was outstanding in every respect, and certainly lived up to her reputation as being among the best sarcoma surgeons in the world (No Exaggeration!).

Ed K May 05 2020

Review for Dr. Bertagnolli

Great doctor. Very intelligent and helpful.

May 05 2020

Review for Dr. Giannetti

Patricia Farrow May 03 2020

Review for Dr. Leopold

Hes a very kind human being . He genuinely cares about people.

May 02 2020

Review for Dr. Systrom

He saw me with no appointment when office had already closed. Took care of my problem and explained everything. Great experience and would go back. Really nice guy besides being a good Doc.

Bill Apr 30 2020

Review for Dr. Merola

I have been a patient of Dr. Glaser for many years. He has always been kind, caring and attentive towards my medical needs. I would highly recommend him.

Apr 29 2020

Review for Dr. Glaser

Amazing doctor with the utmost patience and knowledge.

Sheila Raza Apr 28 2020

Review for Dr. Landzberg

Rebecca D. Apr 27 2020

Review for Dr. Zurawski

Dr. Spar was my primary doc from around 1997 until I moved out of state in 2018. She listens and cares, and I always found her to be accessible and helpful. I wouldn't hesitate to recommend her to anyone.

PC Apr 24 2020

Review for Dr. Spar

Apr 22 2020

Review for Dr. Michna

Dr Badger is a poor practitioner and even worse person , i wouldn’t send my DOG to her.

Maribeth Coolbrith Apr 22 2020

Review for Dr. Badger

Apr 21 2020

Review for Dr. Einarsson

I found Dr. Helm and his team to be very supportive and knowledgeable. The single best thing was to feel satisfied with the reconstruction results. Thank you for making me look better than I did before breast cancer.

Debra Braga Apr 20 2020

Review for Dr. Helm

Fabulous I was treated with respect , he was knowledgeable , kind ,responsive and is at the top of his field .

K. Wenger Apr 19 2020

Review for Dr. Marty

Sylvia Hildebrandt Apr 19 2020

Review for Dr. Ibrahim

MICHELLE G Apr 19 2020

Review for Dr. Groff

Anne Marie Sneed Apr 16 2020

Review for Dr. Tullius

Radical prostatectomy in January 2002. The procedure went smoothly and the results are outstanding. I recommend Dr. Steele highly.

James F Apr 15 2020

Review for Dr. Steele

Won't complete routine annual physical exam, makes excuses. Only refers to specialists. Quick to prescribe meds and rush patient out of office. Lousy "bedside manner".

Apr 15 2020

Review for Dr. Ramani

Jeanne Apr 14 2020

Review for Dr. Chen

Ana from Fort Knox, KY Apr 14 2020

Review for Dr. Gargiulo

Wonderful, kind and insightful

Apr 13 2020

Review for Dr. Harrington

John Olshinski Apr 10 2020

Review for Dr. McGovern

Dr Bernstein is always so caring and willing to listen patiently to what is going on with my migraines. She has been a lifesaver - cutting my migraines in half! Great clinician and bedside manner.

Apr 09 2020

Review for Dr. Bernstein

Dr. Braaten’s advice put me through some of the worse pain in my life and she both minimized my pain and failed to solve the issue. It only took one appointment with another doctor to resolve months of excruciating pain. As a young woman, I would caution others from seeking basic care with her.

Apr 07 2020

Review for Dr. Braaten

I had my right knee done on 1/06/2020 its now been 3 months Im continuing my PT as instructed through the program - which is very informative and helpful. Im lining myself up to have the left knee done next year the whole staff is phenomenal I would not hesitate to recommend DR.Fitz and the staff

Keith Barnes Apr 07 2020

Review for Dr. Fitz

He’s been my doctor for years and always has a multi pronged approach. He also genuinely cares.

Apr 06 2020

Review for Dr. Burakoff

John Apr 04 2020

Review for Dr. Wilk

Albert Joseph Farris Jr Apr 03 2020

Review for Dr. Ready

Brian J Tower Apr 03 2020

Review for Dr. Makhni

W Apr 02 2020

Review for Dr. Yanushpolsky

Dr. Mahoney is always thorough,respectful,and a quality doctor. I would highly recommend him to everyone. He's terrific and I am fortunate to have him ad my primary care physician.

Adrienne shargabisn Mar 31 2020

Review for Dr. Mahoney

MissJene Mar 29 2020

Review for Dr. Coblyn

Highly recommend Dr. K (probably 4 or 6th doctor at BIDMC) and so far the very best! Listens and answers questions and does not just dismiss the patient.

Mar 28 2020

Review for Dr. Kiefl

Detail oriented. Efficient. On time.

Stu Miller rn Mar 27 2020

Review for Dr. Mansour

She delivered all 3 of my children and we couldn’t have been in better hands! So confident and capable. Highly recommend!

Christina Terranova Mar 27 2020

Review for Dr. Hernandez

Never returned calls or correspondence on the portal. Very disappointing.

Mar 26 2020

Review for Dr. Chan

If this is the Michael Henry who practices at 50 Staniford Street, Boston, MGH, all I can say is that he is careless, clueless, callous, arrogant, and remarkably incompent - a risk to the health and well-being of those he supposedly treats. Stay far away from this reckless quack.

BlueMorphos Mar 26 2020

Review for Dr. Henry

A real pro! Got me through 6 weeks of radiation along with his wonderful staff!

Jim Farley Mar 24 2020

Review for Dr. Mamon

Dr Wu has been my primary care physician for many years at Dedham Medical Associates. I am very sad she has left DMA for Brigham and Womens. I wish I could have followed her; she does not accept my insurance. But I do wish her the best because she is the BEST!

MaryAnn Farrar Mar 23 2020

Review for Dr. Wu

So friendly, tells you exactly what to expect and ALL possible outcomes to help make best decisions.

Mar 22 2020

Review for Dr. Lange

He is at the top of his field. He always listens to your concerns and gives answers until he’s sure you understand. He and his staff are very nice and knowledgeable.

Mar 20 2020

Review for Dr. Awad

Dave S. Mar 19 2020

Review for Dr. Casal

Great Doc, he takes his time and very knowledgeable. Front desk manager was very polite and helpful. Had no problem with reaching office and office call for a followup for my condition.

Mar 18 2020

Review for Dr. Merola

Bruce H. Palmer, MA, MSSA, ACSW, LICSW (retired) Mar 17 2020

Review for Dr. Goguen

I work in the medical field and have been seeing this doctor for 4 years. She is knowledgeable and receptive . She follows through. I have no complaints and am satisfied with the care I have received.

Aine Mar 17 2020

Review for Dr. Phull

Sandy W Mar 16 2020

Review for Dr. Fitz

Bonnie Lambourn Mar 15 2020

Review for Dr. Chen

He cares about his patients and it shows. Spends time. Did a superb job. Highly recommend.

CWB Mar 15 2020

Review for Dr. Khoshbin

not happy with healthcare today - East Bridgewater Mar 15 2020

Review for Dr. Ludwig

Second time Klein did not keep my appointment. No regard for his patients. Looking for a replacement. He should get a new job.

Mar 14 2020

Review for Dr. Klein

Dr. Gibbons has been my Primary Care Doctor since 1995. She is warm, sympathetic, respectful, and helpful. She gives good advice, and appropriate referrals when needed. It is rare that I have to wait more than a few minutes for my appointment. She is a gem.

CM Mar 13 2020

Review for Dr. Gibbons

Mar 13 2020

Review for Dr. Scott

Dr Wilk, from day-one, was completely professional in words and actions--Any trepidation II had before the procedure was assuaged--I have about 99% movement in my shoulder and it feels great

Douglas Lemle Mar 11 2020

Review for Dr. Wilk

I feel very fortunate to have had Dr Lee oversee my brachytherapy. She was highly recommended by a colleague. I found her not only a very competent doctor but a gentle, caring individual. The whole team there was wonderful.

Mar 10 2020

Review for Dr. Lee

Rebecca A Mar 10 2020

Review for Dr. Walsh

EXCELLENT DOCTOR THE BEST Explains everything in detail.

Mar 09 2020

Review for Dr. Weinblatt

Mar 08 2020

Review for Dr. Chen

SurvivorX2 Mar 06 2020

Review for Dr. Erdmann-Sager

My wife, Pam, saw Dr. Goguen for a parotidectomy last week. We found her to be very informative, knowledgeable, and professional. She never made us feel rushed. She explained the procedure very thoroughly and answered all of our questions. We would highly recommend her without reservation.

Mar 06 2020

Review for Dr. Goguen

Dr. Patel is wonderful. His friendly, calm and confident manner is such a comfort. His staff is super helpful and organized too, making it a very smooth process. I would highly recommend Dr. Patel to any friend or loved one.

Mar 05 2020

Review for Dr. Patel

Best doctor always helpful and kind to patients.

Beatrice Mar 04 2020

Review for Dr. Kim

Dr Brown is amazing, compassionate and so brilliant. She’s the best you can find if you need a blood cancer specialist.

Sean & Paul Mar 04 2020

Review for Dr. Brown

I have been blessed to have this amazing women/Doctor to be in my corner. I wouldn’t change her for the world.

Donna Iantosca Mar 03 2020

Review for Dr. Stankovic

Dr. Nath is a nice Dr but her ego gets in the way of her ability at times to provide the care she will have you waiting over an hour while she leaves the office or talks to staff on your scheduled time.

Mar 03 2020

Review for Dr. Nath

Mar 03 2020

Review for Dr. Systrom

Disappointed and frustrated!

Mar 01 2020

Review for Dr. Henry

Mar 01 2020

Review for Dr. Chi

Lisa Cantalupo Feb 28 2020

Review for Dr. Makhni

Location

Brigham And Women's Hospital

75 Francis St, Boston, MA 02115