Brigham And Women's Hospital

85%

Patients that would definitely recommend
15% higher than the national average


Brigham And Women's Hospital is a medical facility located in Boston, MA. This hospital has been recognized for Outstanding Patient Experience Award™, Gastrointestinal Care Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2021, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for General Surgery Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Cranial Neurosurgery Excellence Award™ (2019)

Superior clinical outcomes in cranial neurosurgery

Pulmonary Care Excellence Award™ (2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

3 ratings were better than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Respiratory failure following surgery
  • Bloodstream infection following surgery

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10
12% higher than the national average

85%

Would definitely recommend
15% higher than the national average

Brigham And Women's Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Brigham And Women's Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

Dr Morganstern was wonderful. Extremely knowledgeable and very compassionate. I would highly recommend him.

Hallie Rizzo May 09 2021

Review for Dr. Morganstern

Elsa May 07 2021

Review for Dr. Patel

P Sciarappa May 07 2021

Review for Dr. Glaser

Dr Sobel is thorough, responsive, open-minded and caring. She is a dedicated doctor who values knowing her patients as individuals.

Jane Alpers May 05 2021

Review for Dr. Sobel

Alison Morse May 05 2021

Review for Dr. Charles

Location

Brigham And Women's Hospital

75 Francis St, Boston, MA 02115

Frequently Asked Questions

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Does Brigham And Women's Hospital score well in safety ratings?