New England Baptist Hospital

88%

Patients that would definitely recommend

24% higher than the national average

New England Baptist Hospital is a medical facility located in Boston, MA. This hospital has been recognized for Outpatient Joint Replacement Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2023)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10

21% higher than the national average

88%

Would definitely recommend

24% higher than the national average

New England Baptist Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%75%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%93%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%66%47%

New England Baptist Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%82%66%

Providers

Provider Reviews

I had a very successful reverse shoulder replacement with Dr. Jawa. He is very personable and caring. He listened to me and was always responsive. Recovery was much faster than I expected. I am now playing pickle ball with the arm where I have the replacement, something I would never have been able...

Jean Cunningham Mar 22 2024

Review for Dr. Jawa

As always, I was able to view the results of the x-rays on screen while he discussed the details. This approach makes the data on the screen more understandable to the patient.

Mar 22 2024

Review for Dr. Box

Dr. Box listens to everything you tell him, expressed his impression of what should happen and let's you decide. He doesn't rush and explains everything so you can understand and answers every question.

Mar 22 2024

Review for Dr. Box

I was seen quickly and given great quality care

Mar 21 2024

Review for Dr. Zilberfarb

Very knowledgeable and skilled doctor and medical staff, great customer service, the best care and attention to one's health needs. I would highly recommend!

Piro Mar 21 2024

Review for Dr. Kasimati

Location

New England Baptist Hospital

125 Parker Hill Ave # 545, Boston MA 02120

CallDirections

(617) 754-5000

Frequently Asked Questions

Where is New England Baptist Hospital located?

New England Baptist Hospital is located at 125 Parker Hill Ave # 545, Boston, MA 02120. Find other locations and directions on Healthgrades.

Has New England Baptist Hospital won any recent awards from Healthgrades?

Yes, New England Baptist Hospital has been awarded with Outpatient Joint Replacement Excellence Award™ in the past two years.

Is New England Baptist Hospital highly rated with patients?

86% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does New England Baptist Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at New England Baptist Hospital?

Phone number, appointment information, and directions can be found on Healthgrades New England Baptist Hospital profile..

How does New England Baptist Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

125 Parker Hill Ave # 545

Boston, MA 02120

Directions

(617) 754-5000