Western Maryland Regional Medical Center

65%

Patients that would definitely recommend
5% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Cardiac Surgery Excellence Award™ (2019)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2018, 2017)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

65%

Would definitely recommend
5% lower than the national average

Western Maryland Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Western Maryland Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Dr. Ifeoluwa Adabonyan, MD

Emergency Medicine

Dr. Ifeoluwa Adabonyan, MD

Dr. Muhammad Afzal, MD

Pediatrics

Dr. Muhammad Afzal, MD

Dr. Rafique Ahmed, MD

Cardiology

13 Ratings
Dr. Rafique Ahmed, MD

Dr. Umair Ahmed, MD

Nephrology

4 Ratings
Dr. Umair Ahmed, MD

Dr. Temilolu Aje, MD

Hospital Medicine

1 Ratings
Dr. Temilolu Aje, MD

Dr. Ailia Ali, MD

Critical Care Medicine

Dr. Ailia Ali, MD

Dr. Mohammed Ali, MD

Family Medicine

Dr. Mohammed Ali, MD

Dr. Mohammed Ali, MD

Infectious Disease Medicine

8 Ratings
Dr. Mohammed Ali, MD

Dr. Matthew Allaway, DO

Urology

13 Ratings
Dr. Matthew Allaway, DO

Dr. Murtaza Amir, MD

Neurology

17 Ratings
Dr. Murtaza Amir, MD

Dr. Meera Appaswamy, MD

Pain Medicine

4 Ratings
Dr. Meera Appaswamy, MD

Dr. Alan Arnson, MD

Psychiatry

Dr. Alan Arnson, MD

Dr. Juan Arrisueno, MD

General Surgery

2 Ratings
Dr. Juan Arrisueno, MD

Dr. Kheder Ashker, MD

Neurosurgery

5 Ratings
Dr. Kheder Ashker, MD

Dr. Miklos Auber, MD

Oncology

6 Ratings
Dr. Miklos Auber, MD

Dr. Raymond Banfer, MD

Family Medicine

3 Ratings
Dr. Raymond Banfer, MD

Dr. Nathaniel Barr, DPT

Physical Therapy

Dr. Nathaniel Barr, DPT

Dr. Andrew Baum, MD

Emergency Medicine

Dr. Andrew Baum, MD

Dr. Somashekhar Bellary, MB

Internal Medicine

12 Ratings
Dr. Somashekhar Bellary, MB

Dr. James Benjamin, MD

Diagnostic Radiology

Dr. James Benjamin, MD

Dr. Ashley Berkley, DO

Family Medicine

1 Ratings
Dr. Ashley Berkley, DO

Dr. Amit Bhandari, MD

Internal Medicine

Dr. Amit Bhandari, MD

Dr. Julie Bielec, MD

General Surgery

Dr. Julie Bielec, MD

Dr. Robin Bissell, MD

Family Medicine

5 Ratings
Dr. Robin Bissell, MD

Dr. Erin Bohen, MD

Nephrology

Dr. Erin Bohen, MD

Dr. Harshad Bokil, MD

Internal Medicine

5 Ratings
Dr. Harshad Bokil, MD

Terri Brown, CRNP

Obstetrics & Gynecology

15 Ratings
Terri Brown, CRNP

Dr. Kenneth Buczynski, MD

Obstetrics & Gynecology

8 Ratings
Dr. Kenneth Buczynski, MD

Dr. Roy Carls, MD

Orthopedic Surgery

13 Ratings
Dr. Roy Carls, MD

Dr. Robert Carpenter, MD

Cosmetic, Plastic & Reconstructive Surgery

9 Ratings
Dr. Robert Carpenter, MD

Dr. Nathan Castleman, DPM

Podiatric Surgery

4 Ratings
Dr. Nathan Castleman, DPM

Dr. Emme Chapman-Jackson, MD

Cosmetic, Plastic & Reconstructive Surgery

6 Ratings
Dr. Emme Chapman-Jackson, MD

Dr. Thomas Chappell, MD

Internal Medicine

7 Ratings
Dr. Thomas Chappell, MD

Dr. Abdul Cheema, MD

Internal Medicine

Dr. Abdul Cheema, MD

Dr. Justin Cheesman, MD

Emergency Medicine

Dr. Justin Cheesman, MD

Dr. Roy Chisholm III, MD

General Surgery

2 Ratings
Dr. Roy Chisholm III, MD

Dr. Chintamaneni Choudari, MD

Gastroenterology

11 Ratings
Dr. Chintamaneni Choudari, MD

Dr. Maureen Conroy, DO

Obstetrics & Gynecology

18 Ratings
Dr. Maureen Conroy, DO

Dr. Daniel Crable, MD

Family Medicine

5 Ratings
Dr. Daniel Crable, MD

Dr. Michael Curran, MD

Cardiology

7 Ratings
Dr. Michael Curran, MD

Dr. Thomas Devlin, MD

Family Medicine

1 Ratings
Dr. Thomas Devlin, MD

Dr. Dennis Dey, MD

Pain Medicine

30 Ratings
Dr. Dennis Dey, MD

Dr. Birat Dhungel, MD

General Surgery

4 Ratings
Dr. Birat Dhungel, MD

Dr. Gregg Donaldson, MD

Internal Medicine

3 Ratings
Dr. Gregg Donaldson, MD

Dr. Jeremy Drelich, MD

Pediatrics

1 Ratings
Dr. Jeremy Drelich, MD

Dr. David Dusenbery, MD

Cytopathology

Dr. David Dusenbery, MD

Dr. George Dwyer, MD

Diagnostic Radiology

1 Ratings
Dr. George Dwyer, MD

Dr. Edward Ehlers, MD

Psychiatry

3 Ratings
Dr. Edward Ehlers, MD

Dr. Surendranath Ekanayake, MD

Obstetrics & Gynecology

8 Ratings
Dr. Surendranath Ekanayake, MD

Dr. Allison Evans-Wood, MD

Family Medicine

8 Ratings
Dr. Allison Evans-Wood, MD

Dr. George Failing Jr, MD

Internal Medicine

1 Ratings
Dr. George Failing Jr, MD

Dr. Angelo Falcone, MD

Emergency Medicine

Dr. Angelo Falcone, MD

Dr. Augusto Figueroa Jr, MD

Neurosurgery

3 Ratings
Dr. Augusto Figueroa Jr, MD

Dr. Robert Flint, MD

Emergency Medicine

1 Ratings
Dr. Robert Flint, MD

Dr. Tom Ghobrial, MD

Orthopedic Surgery

14 Ratings
Dr. Tom Ghobrial, MD

Dr. Melvin Gonzaga, MD

Anesthesiology

3 Ratings
Dr. Melvin Gonzaga, MD

Dr. Rosario Gonzaga, MD

Pediatrics

12 Ratings
Dr. Rosario Gonzaga, MD

Dr. Sunil Gupta, MD

Internal Medicine

13 Ratings
Dr. Sunil Gupta, MD

Dr. Christopher Haas, DO

Interventional Cardiology

8 Ratings
Dr. Christopher Haas, DO

Dr. Jerry Hahn, MD

Family Medicine

7 Ratings
Dr. Jerry Hahn, MD

Dr. Andredell Hammond, MD

Internal Medicine

Dr. Andredell Hammond, MD

Dr. Rashid Hanif, MD

Gastroenterology

3 Ratings
Dr. Rashid Hanif, MD

Dr. Tom Hartsuch, MD

Obstetrics & Gynecology

2 Ratings
Dr. Tom Hartsuch, MD

Dr. Brian Hasslinger, MD

Ear, Nose, and Throat

6 Ratings
Dr. Brian Hasslinger, MD

Dr. Daniel Herring, MD

Dermatology

21 Ratings
Dr. Daniel Herring, MD

Dr. Jeremy Herschler, MD

Addiction Psychiatry

1 Ratings
Dr. Jeremy Herschler, MD

Dr. Feiyu Hong, MD

Internal Medicine

Dr. Feiyu Hong, MD

Dr. Ethel Hooper, MD

Obstetrics & Gynecology

10 Ratings
Dr. Ethel Hooper, MD

Dr. Mary Howell, MD

Rheumatology

3 Ratings
Dr. Mary Howell, MD

Dr. Riaz Janjua, MD

Neurology

3 Ratings
Dr. Riaz Janjua, MD

Dr. Beth Jelinek, MD

Obstetrics & Gynecology

11 Ratings
Dr. Beth Jelinek, MD

Dr. Kenneth Judson Jr, DO

Cardiology

Dr. Kenneth Judson Jr, DO

Dr. Margaret Kaiser, MD

Geriatric Medicine

5 Ratings
Dr. Margaret Kaiser, MD

Dr. Michele Kennedy, DO

Osteopathic Manipulative Therapy

5 Ratings
Dr. Michele Kennedy, DO

Dr. George Khachan, MD

Obstetrics & Gynecology

10 Ratings
Dr. George Khachan, MD

Dr. Anupama Khandare, MD

Family Medicine

1 Ratings
Dr. Anupama Khandare, MD

Dr. Shiv Khanna, MD

Internal Medicine

17 Ratings
Dr. Shiv Khanna, MD

Dr. Ronald Kinsey, MD

Emergency Medicine

Dr. Ronald Kinsey, MD

Dr. Naomi Kirkman-Bey, MD

Emergency Medicine

Dr. Naomi Kirkman-Bey, MD

Dr. Steven Klein, MD

Rheumatology

18 Ratings
Dr. Steven Klein, MD

Dr. John Kottarthil, MD

Internal Medicine

Dr. John Kottarthil, MD

Dr. Pradeep Kulkarni, MD

Cardiology

4 Ratings
Dr. Pradeep Kulkarni, MD

Dr. William Lamm, MD

Geriatric Medicine

Dr. William Lamm, MD

Dr. Nii Lamptey-Mills, MD

Gastroenterology

9 Ratings
Dr. Nii Lamptey-Mills, MD

Kay Leigh, RDLD

Dietetics

Kay Leigh, RDLD

Dr. David Litman, MD

Ear, Nose, and Throat

21 Ratings
Dr. David Litman, MD

Dr. Paul Livengood, MD

Family Medicine

2 Ratings
Dr. Paul Livengood, MD

Dr. Jose Loveria Jr, MD

Internal Medicine

5 Ratings
Dr. Jose Loveria Jr, MD

Dr. Milton Lum, MD

General Surgery

8 Ratings
Dr. Milton Lum, MD

Dr. Charles Magal, MD

Diagnostic Radiology

Dr. Charles Magal, MD

Dr. Virginia Magbojos, MD

Internal Medicine

5 Ratings
Dr. Virginia Magbojos, MD

Dr. Baljeet Mahal, MD

Cardiology

3 Ratings
Dr. Baljeet Mahal, MD

Dr. Saad Mahmood, MD

Internal Medicine

Dr. Saad Mahmood, MD

Dr. Smriti Manandhar, MD

Endocrinology, Diabetes & Metabolism

1 Ratings
Dr. Smriti Manandhar, MD

Dr. Donald Manger, MD

Pediatrics

2 Ratings
Dr. Donald Manger, MD

Dr. William Mark Jr, MD

Gastroenterology

19 Ratings
Dr. William Mark Jr, MD

Provider Reviews

Aug 28 2019

Review for Dr. Muhammad Naeem, MD

Dr Carls did a knee replacement and shoulder surgery on a friend of mine with arthritis. She is up in 80’s and did wonderful after surgery. I have gone to him and very pleased with him.

Aug 23 2019

Review for Dr. Roy Carls, MD

I really liked Dr. Bellary as a physician but the billing department is a joke. They were posting payments for the wrong amount and sometimes not at all.

Jul 31 2019

Review for Dr. Somashekhar Bellary, MB

I love Dr Mir and Heather Hall. They have always been very caring and understand of my condition. I have Parkinsons disease.

Jul 30 2019

Review for Dr. Sarim Mir, MD

Jul 01 2019

Review for Dr. James Shero, MD

Jun 12 2019

Review for Dr. Daniel Herring, MD

Cumberland, MD - Jun 12 2019

Review for Dr. Daniel Herring, MD

I was seen for a mole of concern. My mole was biopsied and came back with irregular cells. I was told to come back into the office to have the mole completely cut out. Dr. Herring did the surgery to remove it and was extremely friendly throughout the whole process.

in MD - Jun 12 2019

Review for Dr. Daniel Herring, MD

Excellent Care! Problem area addressed and treatment was quick & easy!

in PA - Jun 12 2019

Review for Dr. Daniel Herring, MD

Had a general skin exam. 2 skin cancers found and treated within a month!!!

in PA, PA - Jun 12 2019

Review for Dr. Daniel Herring, MD

Hands down the best Dr. I've ever had. On my second pregnancy with her as my doctor and I absolutely adore her! She is very educated, considerate, and you can ask her any questions you feel necessary without feeling looked down upon. Will never go to another OB/GYN as long as she is around!

Jun 07 2019

Review for Dr. Beth Jelinek, MD

May 27 2019

Review for Dr. Dennis Dey, MD

Very professional, good bedside manner. Takes time with his patients. Answers questions thoroughly. Has an awesome office staff as well.

May 15 2019

Review for Dr. Roy Chisholm III, MD

Dr Hasslinger knew exactly what was wrong with my nose bleed. He is great explaining my situation. Thanks to him my nose bleed is gone

May 14 2019

Review for Dr. Brian Hasslinger, MD

May 09 2019

Review for Dr. Murtaza Amir, MD

May 08 2019

Review for Dr. Christopher Haas, DO

Apr 16 2019

Review for Dr. Rashid Hanif, MD

I was referred to Dr Litman and could not be happier. He is somewhat serious but obviously cares about his patients. I had an unusual case and he worked with me until we got it resolved. Excellent Doctor.

Apr 01 2019

Review for Dr. David Litman, MD

Incredibly professional,Understanding and personable!!!

Mar 28 2019

Review for Dr. Carlos Santiago III, MD

Mar 24 2019

Review for Dr. Heather Peirce, MD

I have been getting injections from Dr Dey, he is very careing and is staff is very proferssional. Sometimes there is a wait for his service he is worth the wait. I would recommend anyone with chronic pain to see him i would give him a five star plus rating. Rose Ann Squillari

Mar 21 2019

Review for Dr. Dennis Dey, MD

Mar 20 2019

Review for Dr. Mark Sagin, MD

Mar 19 2019

Review for Dr. Virginia Magbojos, MD

My son has been trying to get a lump removed from the back of his neck since last summer and this doctor keeps Rescheduling him the day before the removal, and has collected $120 in copays and once again did it today!!!!!!

Mar 18 2019

Review for Dr. Milton Lum, MD

She is the nices person I have ever met she is loving and caring she gives me the best care when I’m at health matters I love her so much she is the best and she always laughs and has that smile on her face she makes me feel happy and makes me feel better when I’m not feeling well

in Cresaptown , MD - Mar 02 2019

Review for Dr. Ronna Monseau, MD

Great the staff so nice heather is great doctor she take the time to to know you she for your health

in Cumberland, MD - Mar 02 2019

Review for Dr. Heather Peirce, MD

Best doctor I’ve ever seen in my life. I’ve seen him for at least ten years and he’s always taken the time to listen to my concerns, answer every question, be patient, consistent and order tests to see what was wrong with me.

Feb 20 2019

Review for Dr. Muhammad Naeem, MD

Cumberland, MD - Feb 08 2019

Review for Dr. Sean McCagh, MD

in Frostburg - Feb 02 2019

Review for Dr. Dennis Dey, MD

Takes what ever time is needed to talk and explain your condition. Keeps a follow up to be sure the condition is under control. Easy to talk to and ask questions.

Jan 28 2019

Review for Dr. Umair Ahmed, MD

Dr. Allaway is a kind and caring doctor who shows compassion and a great bedside manner. Something that's not the norm now! He explains everything well and even follows up with calls. He's knowledgeable and knows what he's doing! A wonderful doctor!

MD - Jan 25 2019

Review for Dr. Matthew Allaway, DO

in MD - Jan 12 2019

Review for Dr. Juan Arrisueno, MD

in MD - Jan 09 2019

Review for Dr. Robert Carpenter, MD

Wonderful, one of the best and most compassionate Dr. I’ve been too, has been taking care of my family for many years and wouldn’t think of changing.

in Keyser, WV - Jan 08 2019

Review for Dr. Paul Livengood, MD

Nov 27 2018

Review for Dr. Daniel Herring, MD

I have had 3 procedures done by Dr Carpenter and have been extremely satisfied every time. I would not hesitate to use his services in the future. He is very competent and thorough.

in Cumberland, MD - Nov 18 2018

Review for Dr. Robert Carpenter, MD

Very efficient, explained in detail what was wrong

in Wiley Ford, WV - Nov 08 2018

Review for Dr. Sarim Mir, MD

in WV - Oct 28 2018

Review for Dr. Dennis Dey, MD

He was very helpful and sweet. Made me feel comfortable and explained things in away I could understand. Went above and beyond with my insurance company because I was coming from out of state. I really appreciated the time he took to help me. Would definitely recommend him to others.

in WV - Oct 28 2018

Review for Dr. Tin Oo, MB

Dr. Ghobrial and his staff deserve a rating of 5 star service, they are very friendly and efficient.

in Westernport, MD - Oct 15 2018

Review for Dr. Tom Ghobrial, MD

PA - Oct 12 2018

Review for Dr. Maureen Conroy, DO

in Cumberland , MD - Oct 03 2018

Review for Dr. Kheder Ashker, MD

Dr Shin is an excellent doctor however as a former patient for 6 years i found his office staff to be rude, unprofessional and condescending on a regular basis such a shame, i had to find a new doctor as a result

Cumberland, MD - Sep 10 2018

Review for Dr. Wonsock Shin, MD

I was hoping to have a consult but no one returned my voicemail message and no one answered my inquiry on their website. This

Aug 22 2018

Review for Dr. Robert Carpenter, MD

very helpful and informative, friendly staff would recommend this doctor

in oakland , MD - Aug 08 2018

Review for Dr. Daniel Herring, MD

in Keyser , WV - Aug 06 2018

Review for Dr. Jerry Hahn, MD

Dr. Manger is the best doctor I've been to! He really shows concern& compassion for his patients. His staff is the same way! They take time with you & show concern instead of just walking in for a couple minutes & walking out! I would highly recommend Dr. Manger.

in Keyser, WV - Aug 02 2018

Review for Dr. Donald Manger, MD

No matter what you discuss with the provider, they will schedule a colonoscopy. I had this procedure which did NOT correct the issue I came in with and then when I rescheduled for another appointment, they put me with the wrong doctor and could not put me in with the correct doctor.

in CHARLES TOWN, WV - Jul 26 2018

Review for Dr. Chintamaneni Choudari, MD

in Cumberland , MD - Jul 16 2018

Review for Dr. Roy Carls, MD

Office personel were excellent and Jodi who talked to me was very knowledgeable explaining my situation

in Wiley Ford, WV - Jul 04 2018

Review for Dr. Tom Ghobrial, MD

Location

Western Maryland Regional Medical Center

12500 Willowbrook Rd, Cumberland, MD 21502