UPMC Western Maryland

61%

Patients that would definitely recommend
9% lower than the national average


UPMC Western Maryland is a medical facility located in Cumberland, MD. This hospital has been recognized for Cardiac Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Cardiac Surgery Excellence Award™ (2021, 2020, 2019)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

1 rating was better than expected

  • Bloodstream infection following surgery

9 ratings were as expected

  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

61%

Would definitely recommend
9% lower than the national average

UPMC Western Maryland

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

UPMC Western Maryland

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

E. Guarnizo May 11 2021

Review for Dr. Gorin

Dr. Thompson is great. He has a good personality that make you feel comfortable.

May 02 2021

Review for Dr. Thompson

Dr. Gorin was my urologist at Johns Hopkins. He talked me through and was very supportive for my first transperineal biopsy (active surveillance for prostate cancer). He is personable, responsive, and listens to your concerns. Highly recommend.

GM Apr 24 2021

Review for Dr. Gorin

Dr.Lum has been excellent to work with, honest about situation, trust him a lot, great on the difficult ones in my opinion.

Johnny C Apr 16 2021

Review for Dr. Lum

He always listens to everything and never makes you feel stupid. Always is really good at explaining everything. Great doctor.

Bree Apr 15 2021

Review for Dr. Saweikis

Location

UPMC Western Maryland

12500 Willowbrook Rd, Cumberland, MD 21502

Frequently Asked Questions

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