UM Charles Regional Medical Center

60%

Patients that would definitely recommend
10% lower than the national average


UM Charles Regional Medical Center is a medical facility located in La Plata, MD. This hospital has been recognized for Critical Care Excellence Award™, Gastrointestinal Care Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Critical Care Excellence Award™ (2021)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™ (2021, 2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Pulmonary Care Excellence Award™ (2021, 2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

60%

Would definitely recommend
10% lower than the national average

UM Charles Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

UM Charles Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Excellent service! Dr. Yousaf and his medical assistance team are very professional, knowledgeable, courteous and responsive. In my opinion, Dr. Yousaf believes in your health and "not" just making a dollar.

Belinda Nov 21 2020

Review for Dr. Yousaf

He is horrible as far as his skill goes. He botched my procedure. He caused new problems withy foot. He is very controlling and micromanages his staff which must be why he struggles to keep employees, but I could overlook that if his skill outweighed his knowledge and expertise.

Nov 08 2020

Review for Dr. Soffer

Morgan O Oct 06 2020

Review for Dr. Echebiri

My visit with Dr. Arora was very helpful. He was able to reduce and eliminate most of my back pain. He is very compassionate, caring and listen to your concerns.

Mable C Sep 08 2020

Review for Dr. Arora

Mark Aug 27 2020

Review for Dr. Cadieux

Location

UM Charles Regional Medical Center

5 Garrett Ave, La Plata, MD 20646

Frequently Asked Questions

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