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Meritus Medical Center

Meritus Medical Center is a medical facility located in Hagerstown, MD. This hospital has been recognized for Surgical Care Excellence Award™ and Gynecologic Surgery Excellence Award™.

63%

Patient Experience Rating

1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2024)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Gynecologic Surgery Excellence Award™

Gynecologic Surgery Excellence Award™ (2023, 2022, 2021)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

Better than Expected

Hysterectomy

In Hospital

Better than Expected

Specialty Excellence Awards

Gynecologic Surgery Excellence Award™

Gynecologic Surgery Excellence Award™

2023, 2022, 2021

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

Equal to the national average

63%

Would definitely recommend

1% lower than the national average

Meritus Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%47%

Meritus Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%66%

Providers

Provider Reviews

Dr. Mahmood’s knowledge and care are made even greater by his heart. I am so very grateful for his guidance during what was a very difficult time for me. I continue to see him regularly to make sure my cells are behaving

Marilyn B. Apr 20 2024

Review for Dr. Mahmood

Dr. Asare is professional, personable and knowledgeable and passionate about patient care. I thankful I found her upon relocating to Baltimore county over 2 years ago. I trust her completely with my healthcare needs.

NH Apr 19 2024

Review for Dr. Asare

Thorough, answered all my questions, explained everything clearly, took time with my visit. I have been seeing Dr Supplee for years and would not go anywhere else!

Susan Apr 19 2024

Review for Dr. Supplee

Knowledgeable, caring, doctor. I would gladly recommend her to family and friends.

Charleene Novic Apr 18 2024

Review for Dr. Lewis

Does not listen, does not communicate, and does not follow through. No compassion.

Apr 17 2024

Review for Dr. Shah

Location

Meritus Medical Center

11116 Medical Campus Rd, Hagerstown MD 21742

CallDirections

(301) 790-8000

Frequently Asked Questions

Where is Meritus Medical Center located?

Meritus Medical Center is located at 11116 Medical Campus Rd, Hagerstown, MD 21742. Find other locations and directions on Healthgrades.

Has Meritus Medical Center won any recent awards from Healthgrades?

Yes, Meritus Medical Center has been awarded with Surgical Care Excellence Award™ and Gynecologic Surgery Excellence Award™ in the past two years.

Is Meritus Medical Center highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Meritus Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Meritus Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Meritus Medical Center profile..

How does Meritus Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

11116 Medical Campus Rd

Hagerstown, MD 21742

Directions

(301) 790-8000