Northwest Hospital Center

66%

Patients that would definitely recommend
4% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

66%

Would definitely recommend
4% lower than the national average

Northwest Hospital Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Northwest Hospital Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

It was a pleasure seeing Dr. Heller. His staff was excellent.

Oct 27 2020

Review for Dr. Heller

Sandra McLoughlin Oct 27 2020

Review for Dr. Waldman

Very nice and Caring and make you feel very comfortable

Derek Ballard Oct 26 2020

Review for Dr. Assayag

Fran Oct 25 2020

Review for Dr. Loeb

Dr. Assayag and his staff were very helpful after my daughter's bike accident. She needed surgery the following day. We were informed every step of the way and were put at ease throughout the entire process.

Oct 24 2020

Review for Dr. Assayag

Location

Northwest Hospital Center

5401 Old Court Rd, Randallstown, MD 21133

Frequently Asked Questions

Where is Northwest Hospital Center located?

Has Northwest Hospital Center won any recent awards from Healthgrades?

Does Northwest Hospital Center score well in safety ratings?