Northwest Hospital Center

63%

Patients that would definitely recommend
7% lower than the national average


Northwest Hospital Center is a medical facility located in Randallstown, MD. This hospital has been recognized for Joint Replacement Excellence Award™, Orthopedic Surgery Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2022)

Superior clinical outcomes in knee and hip replacement

Orthopedic Surgery Excellence Award™ (2022)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Surgical Care Excellence Award™ (2022)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

63%

Would definitely recommend
7% lower than the national average

Northwest Hospital Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Northwest Hospital Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Excellent Experience. From first visit until final recovery from a broken wrist, including surgery (plate and screws) and therapy. Dr Pervaiz and Evan are great. So glad I found them. I highly recommend them.

Oct 23 2021

Review for Dr. Pervaiz

Everyone there is friendly and professional! That's why I wouldn't go any where else!

Sharon Burkhardt Oct 20 2021

Review for Dr. Le

From scheduling my colonoscopy, to the actual procedure, everything was amazing! The staff, was friendly, polite, and professional. The prep nurse was knowledgeable and very nice! The anesthesiologist was genial! Dr. Tarmin was amazing as usual! And the recovery personnel was on point as well

Audry Pruitt Oct 18 2021

Review for Dr. Tarmin

He did an amazing job with my finger , and his staff was amazing and helpful through out my whole process and recovery .

Warren Oct 16 2021

Review for Dr. Pervaiz

Always friendly & fast. Felt comfortable asking questions & confident I received quality care.

Natasha Neale Oct 15 2021

Review for Dr. Pervaiz

Location

Northwest Hospital Center

5401 Old Court Rd, Randallstown, MD 21133

Frequently Asked Questions

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