Medstar Montgomery Medical Center

67%

Patients that would definitely recommend
3% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10
6% lower than the national average

67%

Would definitely recommend
3% lower than the national average

Medstar Montgomery Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%70%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%66%

Medstar Montgomery Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

Dr. Kreisberg is great and highly recommended. He explained everything and answered all of my questions. Everything went exactly as he had explained. I have nothing but good things to say about him. His office staff were also super friendly and professional.

Jonathan Weiss Jul 10 2020

Review for Dr. Kreisberg

Danae Jun 26 2020

Review for Dr. Charbel

Very well mannered very detail. Takes his time to explain problems. Give recommendations.

Phyllis Carlton Jun 23 2020

Review for Dr. Charbel

Dr. Dawson took a personal interest in my condition. She explained everything and even gave us her personal cell number to use on the weekends!

Jun 23 2020

Review for Dr. Dawson

Gaye Passes Jun 16 2020

Review for Dr. Abramowitz

excellent doctor; quality time with patients; caring and knows your children; takes time to answer any concerns

robin tacchetti Jun 12 2020

Review for Dr. Ramachandran

Alicia D. Jun 04 2020

Review for Dr. Naseh

Jun 01 2020

Review for Dr. Frank

May 31 2020

Review for Dr. Usman

Very pleased with Dr. Steinbergs professional mannerism. He is knowledgeable and thorough. Would recommend him highly.

May 30 2020

Review for Dr. Steinberg

On time. Informative. Friendly.

May 26 2020

Review for Dr. Mahon

Quick safe environment and the doctor was patient enough to attend to my questions.

May 23 2020

Review for Dr. Steinberg

He was very thourough

Oscar Sloan May 20 2020

Review for Dr. Gallino

Great listenener. Personable. Makes patient feel confidant, Referred by family member who was extremely pleased.

Pete May 12 2020

Review for Dr. Finkel

Very thorough and personable.

Apr 29 2020

Review for Dr. Shah

Very methodical caring and PATIENT doctor.

Cynthia Apodaca Apr 26 2020

Review for Dr. Stern

Dr. Esmali explained everything about my condition, offered options, and told me what to look for after leaving the office in regard to my (very stubborn!) CFL tear. The staff continue to be helpful and friendly. I recommend Dr. Esmali and the entire practice very highly!

Apr 01 2020

Review for Dr. Esmaili

"An excellent professional, friendly, specialist who listened to my concerns and explained his thoughts, diagnoses, and treatments so that I was comfortable and understood clearly. I would definitely recommend this doctor to friends and associates in the future. "

Susan D Mar 20 2020

Review for Dr. Butler

Dr. Jean is the best! She can explain how the heart works in an easy to understand way without talking down to you--a great skill! Her outgoing personality makes me feel how caring and respectful she is of her patients. She is both professional and fun!

Linda B Mar 16 2020

Review for Dr. Jean

The doctor has given me great results and good diagnostics.

Elsa L. Mar 12 2020

Review for Dr. Kessous

great

T. M. Mar 12 2020

Review for Dr. Kessous

SKJ Mar 12 2020

Review for Dr. Shanavas

Very good and professional attention since the front desk, nurse and doctor

Mar 11 2020

Review for Dr. Charbel

I have been a patient of Dr P for several years. She is very kind, compassionate and extremely knowledgeable. Her instructions to me are clear and she tells me why a particular activity/medication is required. I actually enjoy seeing her in her clean, well-run office!

Cathy S Mar 10 2020

Review for Dr. Parthasarathy

Very professional staff felt very comfortable Dr address my problems

Mar 07 2020

Review for Dr. Charbel

Katrina Petway Mar 06 2020

Review for Dr. Finelli

Christopher Lucien Koefoed Mar 01 2020

Review for Dr. Silva

Very respectful and professional doctor.

MD - Feb 28 2020

Review for Dr. Charbel

I have been going to him since I believe 2007 and I will continue to do so. I live 2 1/2 hours away but he has been the best when I needed a trustworthy doctor. Prior to going to Dr. Shanavas I don't recall being comfortable when the doctor spoke with me. With Dr. Shananvas I do.

Feb 27 2020

Review for Dr. Shanavas

Surgery 2 years ago not successful Still in severe pain

Cheryl simons Feb 24 2020

Review for Dr. Anaizi

Chitra Rajagopal, M.D., and her staff are literally life savers! I was diagnosed earlier this year with stage 3B cancer. Dr. Raj and her team have helped me get through this difficult time with their expertise and kindness. I feel very blessed that they are on my "team."

Grateful for Dr. Rajagopal and Her Staff Feb 21 2020

Review for Dr. Rajagopal

I have had nothing but a positive experience with every appointment. Dr. Frank described the steps to take for my foot surgery. The timeline was accurate and the recovery was exactly as explained. I'm very happy with the outcome of the surgery/recovery.

Feb 18 2020

Review for Dr. Frank

Feb 14 2020

Review for Dr. Yackee

Feb 13 2020

Review for Dr. Yeh

Excellent bedside manner. Post endoscopy care was on point and accurately and knowledgeable answered all my questions

Meghan Feb 11 2020

Review for Dr. Shanavas

Marc Feb 10 2020

Review for Dr. Vora

Feb 10 2020

Review for Dr. Thapar

Dr. Kreisberg is a topnotch doctor who is low key & easy going, but is super smart and kind and truly dedicated to the best patient care. I highly recommend him to anyone who needs an excellent GI-specialist that cares.

Feb 07 2020

Review for Dr. Kreisberg

First visit recently & was very impressed with Dr. Frank - wish he had been in practice when I had bunion surgery many years ago, I think I would have had a much better experience & outcome -but so glad to have found him now!!

Feb 01 2020

Review for Dr. Frank

Cathleen Salapare Jan 31 2020

Review for Dr. Steinberg

Very pleased with Dr. W. Stern. He really cares for his patients and always he is ready to explain to you anything you don't understand. I have been under his care for over 15 or 20 years and I recommend him to anyone who has any gastrointestinal problems.

Dalila Lugo-Rovens Jan 31 2020

Review for Dr. Stern

BW Jan 30 2020

Review for Dr. Saraf

Dr. Steinberg, is an excellent surgeon and a very caring person. Great bedside manner, he takes the time to explain everything and answer questions. Highly recommend his practice.

Brenda S. Jan 29 2020

Review for Dr. Steinberg

Unhappy patient. Jan 29 2020

Review for Dr. Shimoura

Matt B Jan 29 2020

Review for Dr. Kozam

Kinjal Jan 27 2020

Review for Dr. Genovese Jr

Ashley Jan 23 2020

Review for Dr. Robinson

This is my first appointment with Dr. Humm and I found him to be knowledgeable and personable. I particularly was impressed by his recommendation as it saw me as a whole person, not just as a colonoscopy patient for whom a colonoscopy is recommended yearly.

Jan 23 2020

Review for Dr. Humm

Explain things clearly.

Jan 22 2020

Review for Dr. Charbel

Dr. Musselman took a great deal of time explaining types of gastrointestinal problems that may match my symptoms. He was reassuring, and he is both caring and very competent. I highly recommend him without any reservation.

Sharon F. Jan 17 2020

Review for Dr. Musselman

K. Brody Jan 16 2020

Review for Dr. Burrell

Useless appointment. Felt like I was overcharged for nothing.

Jan 15 2020

Review for Dr. Cook

DR Rodriguez is the best Dr I've ever been to he listens he's truly concerned about making me feel better I've followed Dr Rodriguez for years I've sent him many patients.

Brenda Ricketts Jan 13 2020

Review for Dr. Rodriguez

Dr. Cook is the world’s best doctor and human being. He should open up a institution to teach all how to be so amazing. He’s very professional and friendly including his staff. He has an excellent combination of professionalism and caring and I appreciate it very much. May God be kind to him.

Ali84 Jan 12 2020

Review for Dr. Cook

T.H. Jan 11 2020

Review for Dr. Aziz

Renee Rockman Jan 07 2020

Review for Dr. Rajagopal

Nelly D. Jan 03 2020

Review for Dr. Weiss

It had been 10 years since I had seen Dr. shanavas and I went back for a scheduled colonoscopy. Not only is he a great doctor he is a great man. He takes the time to explain everything to you and does not rush you out or make you feel dumb for not understanding him right away.

J Adler Dec 31 2019

Review for Dr. Shanavas

Dr. Kozam was very patient and thorough in examining my wife for a colon infection. He was intent on starting with the simplest test which turned out to be sufficient. My only complaint would be the parking lot at 111 which is overcrowded and dangerous getting in and out with narrow lanes.

Dec 25 2019

Review for Dr. Kozam

Senior citizen Dec 17 2019

Review for Dr. Miller

Poor experience. Billed for services that weren't requested. Did not listen to me when I tried to explain my frustration. Would not visit again.

Dec 17 2019

Review for Dr. Bandi

Fantastic doc. Friendly , dynamic, and a good doc .

Dec 17 2019

Review for Dr. Kreisberg

Dr. Steinberg is very good at his profession. He takes time to explain everything that’s going on and what he will do to correct any issue.

Frank Tolliver Dec 12 2019

Review for Dr. Steinberg

Dr. Mahon is funny, knowledgeable and very proactive to help you with health issues. He is very clear with details and listens well (a rare find).

Deirdre Dec 12 2019

Review for Dr. Mahon

Told me I was too young to have the symptoms I was having and left me without a diagnosis. My symptoms have not gotten any better, only worse if anything. I will try to find a doctor that will atleast attempt to figure out what's wrong. He was also extremely rude.

Sam Dec 09 2019

Review for Dr. Bandi

Great Doctor, easy to talk with and very knowledgeable. Explained procedure in detail.

Sue S. Dec 07 2019

Review for Dr. Steinberg

My first surgery with him went very well. I appreciated his calm and professional demeanor. He sets the bar high and that is the key reason why I’m coming back to him to correct my other foot. I would highly recommend him.

Upper Marlboro, MD - Nov 30 2019

Review for Dr. Frank

Awesome doctor

Nov 29 2019

Review for Dr. Vora

My husband and I have been seeing Dr. Butler for years for our digestive problems. He has done colonoscopies and endoscopies for both of us to correct our problems. Also, we enjoy talking and seeing him. We think he is the best.

Helen K Nov 28 2019

Review for Dr. Butler

He is rude, arrogant, egotistical, uncaring and dismissive. He talks a lot but doesn't listen.

Nov 26 2019

Review for Dr. Saraf

Dr. Charbel has been great. Easily explained my issues. His staff is wonderful as well. Great communication all around.

Nov 22 2019

Review for Dr. Charbel

Barbara Shoemaker Nov 21 2019

Review for Dr. Lowy

This place is a nightmare! Dont go! They make the elderly, sick, dementia ridden patients waiting in the waiting room for hours, then offer horrific treatment.

Truth i Nov 20 2019

Review for Dr. Amjad

Great doctor. He helped me figure out what was causing my indigestion. Highly recommend Dr. Charbel.

Nov 20 2019

Review for Dr. Charbel

Wonderfully kind and caring; perfectly blends education with compassion

Nov 17 2019

Review for Dr. Rajagopal

Nov 16 2019

Review for Dr. Steinberg

Nov 16 2019

Review for Dr. Musselman

Nov 16 2019

Review for Dr. Heckman

I had an ACL replacement with Dr. O'Brian and I am very happy with how things turned out. The recovery time was longer than I expected but Dr. O'Brian mentioned athletes take over a year to get back into shape so I should not expect to be fully recovered for more than a year.

Nov 15 2019

Review for Dr. O'Brien

Dr. James Robinson is the best. He gently pays attention to every details, his caring , he tells you what to expect, my surgery was a major one but he made me feel comfy, I would recommend him any time. Shout out to his team of doctors, Dr. Nicholas hazen, Dr.Inga Brown, Dr. Elizabeth.

Yetunde Dawodu Nov 10 2019

Review for Dr. Robinson

Did not have to wait long, Dr. Gievers' is always friendly and kind to all. It is always a pleasure to see her. She is a great podiatrist!

Nov 09 2019

Review for Dr. Gievers-Zuniga

It went well. Short waiting period.

Jo Alice White Nov 08 2019

Review for Dr. Steinberg

He is a good doctor

Amali in Germantown , MD - Nov 06 2019

Review for Dr. Charbel

One of the best doctor's I've every seen. He is caring, listens and understanding. BUT with that he will tell you like it is and you may not like it. His advice is the best for you and exactly what you need to improve your health. Love, love this guy.

LS Nov 06 2019

Review for Dr. Eng

Oct 30 2019

Review for Dr. Frank

Oct 26 2019

Review for Dr. Parthasarathy

She is the family doctor for our kids and is fantastic. Absolutely trust her judgement.

Sajit Oct 26 2019

Review for Dr. Ramachandran

Dr. Powers is the most outstanding doctor. He’s personable and skilled, prudent and cautious. He performed s decompression on my back involving the L2/3 and L 4/5.. I respect him snd thank him for helping me.

Linda Berman Oct 24 2019

Review for Dr. Powers

S Oct 22 2019

Review for Dr. Aziz

AMAZING! No more pain! She is super helpful and LISTENS!!

Oct 21 2019

Review for Dr. Gievers-Zuniga

Very pleasant and easy to understand instructions

Oct 16 2019

Review for Dr. Charbel

Dr. Charbel, He is an excellent doctor, who pays attention to detail, and has good solutions to help you recover. I would strongly recommend him to all my family and friends.

Oct 15 2019

Review for Dr. Charbel

Oct 11 2019

Review for Dr. Behl

Lovely office and doctors office

Oct 11 2019

Review for Dr. Aziz

The ArMan Oct 04 2019

Review for Dr. Naseh

Dr. Lowy explained my condition very well complete options for treatments. In addition he also spoke of alternative medicines. The staff was friendly and professional. As a new patient I was impressed and glad to suggest Dr. Lowy to friends and family.

Skeeter Oct 04 2019

Review for Dr. Lowy

Location

Medstar Montgomery Medical Center

18101 Prince Philip Dr, Olney, MD 20832