MedStar Franklin Square Medical Center

67%

Patients that would definitely recommend
3% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2020, 2019, 2018)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Vascular Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Bariatric Surgery Excellence Award™ (2020, 2019)

Superior clinical outcomes in bariatric (weight loss) surgery

Joint Replacement Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

Neurosciences Excellence Award™ (2020, 2018)

Superior clinical outcomes in stroke care and neurosurgery

Stroke Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in the care and treatment of stroke

Gastrointestinal Care Excellence Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Orthopedic Surgery Excellence Award™ (2019)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Pulmonary Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Stroke Care Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Critical Care Excellence Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Labor and Delivery Excellence Award™ (2017)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2017)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

67%

Would definitely recommend
3% lower than the national average

MedStar Franklin Square Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

MedStar Franklin Square Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Michael Haag Jun 25 2020

Review for Dr. Gold

Rahnama is worthless. Do NOT waster your time or Money. Ive been seeing Doctors for 30 yrs and this one knows least of them .. That is why he wentt to a carribean school. DO NOT TAKE YOUR LIFE IN YOUR HANDS WITH THIS GUY

Jun 14 2020

Review for Dr. Rahnama

Hi is there any relief for people with Lymes? My friend is in agony. Sadly he is in South Africa so any advice from credible source is appreciated. LARRYOZ beadworkssa@gmail.com

Larry Osrin Jun 05 2020

Review for Dr. Younus

Jun 01 2020

Review for Dr. Soueid

dr gardyn is amazing

May 31 2020

Review for Dr. Gardyn

Knock on wood, my experience with Dr. Hauptman and his staff is always "5 star", he always check-in with me after diagnosis from other doctors.

12out35 May 27 2020

Review for Dr. Hauptman

Susan Clarke May 25 2020

Review for Dr. Dart

Dr. Michael Elman is very professional and accommodating. The staff is courteous and aware of my condition. Dr. Elman gives clear explanations and thoroughly goes over my options.

Robert B. May 23 2020

Review for Dr. Elman

May 20 2020

Review for Dr. Chung

Dr. Jari is an excellent doctor. He listens and understands when we discuss my neck pain and my questions pertaining to the injection procedures I have begun.

Cathy Martin-Benson May 17 2020

Review for Dr. Jari

Doctor Jari is for me the best doctor in the world. He was the doctor who gave me the trail for my Spainal course stimulater that I still have... He is amazing and trustworthy. I really miss him...

Beate Edgat May 17 2020

Review for Dr. Jari

Doctor Gurman its very professional and fair. He is sweet and understanding.

Beate Edgar May 17 2020

Review for Dr. Gurman

Dr. Gubernick is a wonderful surgeon, he explained my hip replacement in great detail. He was there before and after my surgery, and answered all of my questions and concerns. I would recommend Dr. Gubernick to anyone in need of hip replacement surgery.

Denise Fleming May 17 2020

Review for Dr. Gubernick

karin mitchell May 16 2020

Review for Dr. Jari

Very through, explain things

William Coates May 14 2020

Review for Dr. Gurman

It was very good. Got me in very quickly, eased all her concerns. Very friendly, diagnosed my problem and staff handled everything well with the corona virus going on.

C. E. May 13 2020

Review for Dr. Elman

Kevin Hargrave May 07 2020

Review for Dr. Manickam

Dr Jari is Extremely intelligent, knowledgeable, and Sympathetic to the pain we feel. He has treated me for a few years now, and has been of Enormous help and comfort to me.

Dr Jari is SUPERB! May 01 2020

Review for Dr. Jari

he's the best grandfather EVER!!!!

Yehuda Elman Apr 23 2020

Review for Dr. Elman

He explained everything about my procedure . He is great

joe Apr 22 2020

Review for Dr. van Zijl

Apr 14 2020

Review for Dr. Abed

I went to see Dr O’Hare in 2017. I was experiencing some problems after previous childbirths. He explained the procedure and he was very attentive and answered any questions I had. I highly recommend this doctor!

Tina Cave Apr 12 2020

Review for Dr. O'Hare

Apr 11 2020

Review for Dr. Auerbach

Dr. Gurman has always taken his time listening to what I have to say. He does his best to help with my pain. I would recommend anyone with medical pain issues to see Dr. German.

Apr 11 2020

Review for Dr. Gurman

Dr Jari was the first doctor that, immediately after my first appt, scheduled a procedure that was exactly what I needed!

EG Apr 02 2020

Review for Dr. Jari

Dawn Harlow Mar 30 2020

Review for Dr. Gurman

Mar 28 2020

Review for Dr. Carroll

He is the best, can’t even imagine someone to be better then Dr Elman. His hands on the Job, His Intellect, His Kindness, Dedication to Patients, Control over his Staff, It’s all perfect! I have to pray he doesn’t Retire.

Rose Mar 27 2020

Review for Dr. Elman

Excellent doctor, she took extra time to answer all my questions and concerns. Surgery went well and as expected. I appreciated her calling me personally with my biopsy results which were good. Office staff was great in assisting me get my paperwork completed for disability.

SM Mar 26 2020

Review for Dr. Fernandez

Mar 26 2020

Review for Dr. Sankineni

Mar 17 2020

Review for Dr. Auerbach

Dr. Jari looks out for his patients, he does not just pump you full of medication. Friendly staff and clean office.

Mar 16 2020

Review for Dr. Jari

Dr. Gorman truly looks out for his patients. Staff is always friendly.

Mar 16 2020

Review for Dr. Gurman

Very personable & friendly but bold.

Feb 29 2020

Review for Dr. Jacobs

Donna Bartholomew Feb 25 2020

Review for Dr. Jacobs

Was taken to the hospital after having a seizure with no warning. The doctor performed surgery the next day and removed a baseball size tumor from my brain. Saved my life! This was in 2016 and still doing great today! He's a great doctor and a pleasure to talk to! His staff was fantastic too!

Fred Feb 23 2020

Review for Dr. Abdo

Been suffering from headaches and fatigue for 25 years, but I have complete faith that he will help me! He truly cares ??

Stephanie Feb 22 2020

Review for Dr. Kashi

Dr. Jacobs performed a bilateral knee replacement on me on 1/13/20. very happy with my results and Dr Jacobs is a wonderful doctor.

Feb 21 2020

Review for Dr. Jacobs

He was absolutely wonderful, in my 50 years of living, he is the best doctor I have ever seen. He explained everything thoroughly and made sure I understood my diagnosis.

M. K. Feb 20 2020

Review for Dr. Elman

Not good he leave the room every 5 minutes to answer his cellphone. Doesn’t seem to care when I tell him what is wrong. His theory is if nothing shows in your blood work than your fine. Not always the case. Would not recommend this doctor

Feb 18 2020

Review for Dr. Arain

Steven Scruggs Feb 15 2020

Review for Dr. Gurman

Christina Renninger Feb 12 2020

Review for Dr. Meininger

I highly recommend Dr. Varghese. He listens and answers all your questions and concerns. The staff are always nice and helpful.

Feb 05 2020

Review for Dr. Varghese

Not so good,rushes you and is not good at explaining

Jan 31 2020

Review for Dr. Arain

Dr. Min is the best of the best !! He took care of my Mom. Now i found myself at his office that is the only oncologist hematologist I would go see. Thank you Dr. Min !! You are the best.

sandy Jan 30 2020

Review for Dr. Min

Absolutely outstanding! Great bed side manner, very informed and knowledgeable, took all the time we needed, overall a great experience. This is my second hip replacement and by far the better experience.

Jeff Jan 30 2020

Review for Dr. Jacobs

Never have to wait past the appointment time. Straightforward. Tells it like it is. Great staff.

Jan 25 2020

Review for Dr. Jacobs

Does not inform patient results of tests,very lax in physicals

Jan 24 2020

Review for Dr. Peichert

Not good

Jan 23 2020

Review for Dr. Loh

Superb. He is a top GI specialist. Great staff. Very thorough and explains everything in detail.

Michael Jan 21 2020

Review for Dr. Fleisher

Dr. Wang is incredible! He has terrific bedside manner and puts his patients first. He answered all my family’s questions thoroughly and scheduled surgery immediately. His team is great too! Highly recommend him! He is one of the best.

Megan Jan 19 2020

Review for Dr. Wang

Jan 18 2020

Review for Dr. McMullan

Dr Jari and his staff are the best in taking care of the people in pain

Chuck Jan 17 2020

Review for Dr. Jari

Bradley Insley Jan 15 2020

Review for Dr. Gurman

DR Rodriguez is the best Dr I've ever been to he listens he's truly concerned about making me feel better I've followed Dr Rodriguez for years I've sent him many patients.

Brenda Ricketts Jan 13 2020

Review for Dr. Rodriguez

Dr. Jari was attentive, caring, and helpful. I would recommend him to anyone with a pain problem. I have used him for several years.

Jan 12 2020

Review for Dr. Jari

Dr. Jacobs performed two replacement hip surgeries for me two years apart as well as one for my older brother I referred to him. He and his team were excellent and I highly recommend them!

Robert Bowers Jan 11 2020

Review for Dr. Jacobs

Excellent, his professionalism, and caring, are why I am a patient.

Terry T. Crawford Jan 07 2020

Review for Dr. Varghese

Ms Bobbie Lynn Stipa Jan 05 2020

Review for Dr. Rahnama

I have had Dr. Peichert for 25 years as my cardiologist and have always been confident in his treatments and care.

wendy mardis Jan 03 2020

Review for Dr. Peichert

The best doctor around...very nice and easy to talk to. He really cares about his patients. He found a life threatening tumor and he laid out a set of plans for me to see many doctors...all of whom got it all taken care of...

Tim FOSTER Jan 03 2020

Review for Dr. Goldman

When I first got sick Dr Hauptman drove back to Baltimore from DC just to evaluate me.

Dec 22 2019

Review for Dr. Hauptman

Carl Ward Dec 20 2019

Review for Dr. Jacobs

Wanda R. Bentley Dec 20 2019

Review for Dr. Schendel

Super gentle, measured, and analytical, with great personal touch - I started going 4 years with active surveillance treatment, even though this office was out of my way costing a toll each way - I stuck with Mr. Shah as well worth the cost, time and drive. Outstanding

steven wells Dec 20 2019

Review for Dr. Shah

Dec 17 2019

Review for Dr. Abbas

Dr. Soueid is a very caring Plastic Surgeon who helped to put me back together after my mastectomy. He just makes you feel so comfortable as soon as you meet with him. He and his staff are just the best! He helped me get my self esteem back!

Robin Rausch Dec 14 2019

Review for Dr. Soueid

Dec 13 2019

Review for Dr. Khan

I have been going to Dr. Gurman for 2 years. He is always pleasant and explains procedures so I can understand what he is doing. He is a compassionate Dr. and I would refer him to anyone that needs help with pain.

Kathleen Dec 12 2019

Review for Dr. Gurman

Great doctor, couldn’t be happier!!!

Dec 11 2019

Review for Dr. Gurman

He is an amazing GI that truly cares about his patients and goes far above and beyond to help. He did the Stretta procedure on me and I am quite happy. I flew from California twice because he is a world leader in the Stretta procedure and in LPR. Glad I did!

Dec 08 2019

Review for Dr. Noar

Had an excellent surgery things went well I had a spinal fusion with 3 plates 6 screws and 3 cadaver disc spent one night and walked out the next morning pain free great surgeon with minimal cutting great job

Star in Baltimore, MD - Dec 07 2019

Review for Dr. Abdo

I had an appointment to review my CPAP history as I was tired all of the time in spite of using the machine daily. I found Dr. Naik and all of the staff to be exceptionally knowledgeable, professional, courteous, and helpful.

Chris Dec 04 2019

Review for Dr. Naik

Kind, thorough, considerate

Lynn mahan Nov 30 2019

Review for Dr. Perry

Patricia Donovan Nov 29 2019

Review for Dr. Kassamali

Had right Mako Knee replacement 10/7/2019. Was able to drive after 2 weeks. In just 6 weeks of physical therapy, my range of motion is 136 degrees of flexion and I have full extension. Great surgeon and terrific office personnel.

Dr. Neil J. Napora Nov 21 2019

Review for Dr. Jacobs

Nov 21 2019

Review for Dr. Uberoi

Mike Marino Nov 15 2019

Review for Dr. Jacobs

Very little wait time compared to other pain doctors in Baltimore. Front desk staff efficient and pleasant !

Ruth Garcia Nov 14 2019

Review for Dr. Gurman

Did a great job of explaining the process and expectations. The outcome was above expectations. Great experience and will recommend Dr. Jacobs with pleasure.

Nov 14 2019

Review for Dr. Jacobs

He is a very good Doctor and helped my husband a lot. He is very nice.

Dee Nov 12 2019

Review for Dr. Brown

Bob Conrad Nov 07 2019

Review for Dr. Jacobs

Dr.Dowling is the best urology doctor i have ever been to he is so nice to visit and talk to and always cares about his patients he is always looking and caring about everyone he is the best

Frank Aversa Oct 30 2019

Review for Dr. Dowling

Tim H. Oct 28 2019

Review for Dr. Abed

Dr. Gardyn is very both caring and professional. He is very concerned about the comfort and pain of his patients. I take his advice to heart ??. I will let him care for me as long as he will have my best interest at heart. Thanks for all you do! Every day.

Patricia Kramer Oct 25 2019

Review for Dr. Gardyn

A dr. who takes the time to listen to your concerns, takes them seriously and explains things thoroughly. Completely trust him for my range of cardiac irregularities. Highly recommended.

Oct 23 2019

Review for Dr. Meininger

Oct 22 2019

Review for Dr. Spector

He literally saved my life

Oct 22 2019

Review for Dr. Boice

Excellent doctor. Wish he hadn't retired. He was the best!

Oct 21 2019

Review for Dr. Zisow

Oct 20 2019

Review for Dr. Jacobs

Sandra NICOULIN Oct 19 2019

Review for Dr. Abbas

Dr Angelo has been my PCP for 15 years. I have nothing but positive things to say about him and his staff. They are all caring, friendly and kind.

Diana Personeus Oct 13 2019

Review for Dr. Angelo

Had knee replacement surgery on my right knee June 10th. Dr. Jacobs did a wonderful job. No more pain in that knee. Now I am getting ready to get the other one done.

Kim Hopkins Oct 09 2019

Review for Dr. Jacobs

Always awesome, been with him for 4 years. Zajac is concerned caring and flat out funny! Great Doctor I highly recommend!!!

Marcos Oct 08 2019

Review for Dr. Zajac

Second appointment was for 9am and we were seen at 10am. Orders that were supposed to be put in for an mri were never placed as stated in the first visit. Will never use this office again for anyone in my family. Sad bevause I have used him.in the past and things were never like this.

Oct 07 2019

Review for Dr. Dawson

Very satisfied with Dr Khan as he is professional, patient and caring.

Baltimore - Oct 05 2019

Review for Dr. Khan

Location

MedStar Franklin Square Medical Center

9000 Franklin Square Dr, Baltimore, MD 21237