Holy Cross Germantown Hospital

71%

Patients that would definitely recommend
1% higher than the national average


Holy Cross Germantown Hospital is a medical facility located in Germantown, MD. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

71%

Would definitely recommend
1% higher than the national average

Holy Cross Germantown Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Holy Cross Germantown Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

I recently had a ACL surgery performed by Dr. Murphey. It was successful and my recovery is very quick. Dr. Murphey is extremely knowledgeable, professional and caring. I strongly recommend Dr. Murphey to anyone who needs orthopedic surgery! Thank you.

Jenny Qin Jul 14 2020

Review for Dr. Murphy

My experience is great with Dr. Wadhwa. He always gives me enough time to explain my issues and respond to all of my questions. I will recommend him to anyone looking for a good primary care physician / internist.

Jun 06 2020

Review for Dr. Wadhwa

Excellent service

Jun 04 2020

Review for Dr. Wadhwa

May 12 2020

Review for Dr. Scott

Dr. David Gwinn made sure I had no nicotine in my system and preformed an excellent Job. I had a pinch nerve in my neck and after his surgery, I had my arm back. Thank you Commander.

James E Brashears May 11 2020

Review for Dr. Gwinn

Wouldn’t put my hip back in after resolving infection issues. Had to wait to find another doctor to do the revision. Lost 2 inches leg length. All to keep his statistics at eradicating infection. Big life disappointing experience.

Ransom Doyle Mar 08 2020

Review for Dr. Nayfeh

Sharma Mar 01 2020

Review for Dr. Footer

Linda W. Feb 29 2020

Review for Dr. Gwinn

Excellent

Simone Davidson Feb 27 2020

Review for Dr. Kwatra

A. T. Moore Feb 26 2020

Review for Dr. Gonzalez-Cota

Dr. Goldstein has been my Ongologist for 5 years. He is an excellent physician. He has a pleasant bedside manner, and is always professional.

Venus D. Wyche Feb 23 2020

Review for Dr. Goldstein

Carollyn Sorensen Feb 01 2020

Review for Dr. Tannous

He both Professional & knowledgeable & makes you feel comfortable that I feel I can call him my Friend

Rafael M. Jan 22 2020

Review for Dr. Tannous

Jan 17 2020

Review for Dr. Kwatra

Jan 15 2020

Review for Dr. Scott

Scott B. Jan 11 2020

Review for Dr. Zahir

Dr. Wadhwa is very understanding, explains everything to you and is very accessible to his patients.

Laura Jan 08 2020

Review for Dr. Wadhwa

It really amazing,the punctuality, the fairly and friendly treatment fantastic ,keep it up!!!

Jan 07 2020

Review for Dr. Kwatra

Larry Warch Jan 01 2020

Review for Dr. Goldstein

Seana McEvoy Dec 18 2019

Review for Dr. Bennett

Spend time and explain my condition. Great taking care of me.

Orlinda H. Dec 11 2019

Review for Dr. Gonzalez-Cota

Great experience. Provide best care and spend time. Discuss and explain my condition.

Anonymous A. Dec 11 2019

Review for Dr. Gonzalez-Cota

i feel comfrontable and trust the decision

Anonymous Dec 10 2019

Review for Dr. Gonzalez-Cota

great! i'm satisfied

Anonymous Dec 10 2019

Review for Dr. Gonzalez-Cota

Yvonne I. Nov 20 2019

Review for Dr. Gonzalez-Cota

Always pleasant, wonderful bedside manner, treats whole patient, never too rushed to listen to his patients.

Annette St.Clair Nov 19 2019

Review for Dr. Nayfeh

Chestine Johnson Nov 13 2019

Review for Dr. Wadhwa

Dr. G Nov 12 2019

Review for Dr. Bennett

Great

Granny Oct 24 2019

Review for Dr. Murphy

Great Dr.

Grannypuc Oct 24 2019

Review for Dr. Murphy

Sep 13 2019

Review for Dr. Wadhwa

Dr. Tannous and medical staff have the patience and professional ability to lead the patient to feel "at eased" and relax to trust their medical instructions and judgment helping the patient understand and trust their judgment to accomplish their medical goal.

Anonymous Aug 17 2019

Review for Dr. Tannous

Dr. Tannous is one of few doctors who took me seriously when I spoke about Lyme disease.

Mustafah K. Aug 16 2019

Review for Dr. Tannous

Dr Tannous spends as much time as needed.He listens and explains everything in layman terms.

J. E. Aug 15 2019

Review for Dr. Tannous

fue exelente

Lilia M. Aug 14 2019

Review for Dr. Gonzalez-Cota

i have seen Dr. Cota for several years. He is a true professional as well as kind. I find his ability to think outside the box truly amazing.

Anonymous Aug 14 2019

Review for Dr. Gonzalez-Cota

Aug 13 2019

Review for Dr. Makhoul

Dr Nicholas is caring and dedicated to bringing pain relief. He devotes as much time as necessary in hearing your issues.

Patricia S. Aug 09 2019

Review for Dr. Tannous

J. Jackson Aug 09 2019

Review for Dr. Bennett

Dustin S. Jul 24 2019

Review for Dr. Tannous

Lynn B Jul 17 2019

Review for Dr. Tannous

Anonymous Jul 03 2019

Review for Dr. Tannous

Dr. Tannous is wonderful. He is very attentive and listens to my specific needs. He makes sure we are doing everything we can to fix my issues. He is so good I followed him to Md from Va!

Mary W. Jun 28 2019

Review for Dr. Tannous

B. D. Jun 28 2019

Review for Dr. Tannous

Asha Rayner RN Jun 18 2019

Review for Dr. Mathur

Had surgery by Dr. Bennett for grade 3 hemorrhoids. The surgery was not successful. I still have hemorrhoids but now they are grade 4. I am seeing a different doctor now.

Jun 17 2019

Review for Dr. Bennett

pain in neck and shoulders were dealt with using therapy and meds

Anonymous Jun 11 2019

Review for Dr. Tannous

Liz S. Jun 05 2019

Review for Dr. Tannous

Catherine C. May 30 2019

Review for Dr. Tannous

Laurice M. May 22 2019

Review for Dr. Tannous

Good

Anonymous May 21 2019

Review for Dr. Gonzalez-Cota

very nice tech and doctor

C. O. May 21 2019

Review for Dr. Gonzalez-Cota

Overall good, but not hopeful until the problem is fixed

Anonymous May 21 2019

Review for Dr. Gonzalez-Cota

Dr. Cota is very efficient, kind and accurate.

D R. May 20 2019

Review for Dr. Gonzalez-Cota

Anonymous May 16 2019

Review for Dr. Tannous

C. C. May 16 2019

Review for Dr. Tannous

T. M. May 14 2019

Review for Dr. Tannous

Dr. Tannous has been a God send. He is very attentive and listens to what I say. He has been amazing at getting me the right medications to help with chronic pain.

Karla K. May 13 2019

Review for Dr. Tannous

I absolutely love Dr. Zahir. He is a wonderful doctor and surgeon who truly cares about his patients. I would most definitely recommend him to anyone who needs an orthopedic doctor.

May 10 2019

Review for Dr. Zahir

Dr Tannous is the most patient and thorough doctor I have had in forever. I appreciate his honesty and willingness to walk me through all of my options and advise me towards the healing I require.

Tara M. May 10 2019

Review for Dr. Tannous

dr tannous is a great dr he listen to me and how i feel

George L. May 09 2019

Review for Dr. Tannous

Anonymous May 07 2019

Review for Dr. Tannous

Dr Tannous truly took the time to listen to my problem, and he has helped me with my pain. He is a one of a kind physician, and I would recommend all my friends and family to him.

J. D. May 04 2019

Review for Dr. Tannous

Apr 26 2019

Review for Dr. Bennett

Apr 19 2019

Review for Dr. Gonzalez-Cota

He immediately returned my call when I called about my injury and made arrangements for my office visit. When I arrived his staff was very helpful. My MRI was scheduled and he reviewed and gave me my treatment options. Wonderful and talented doctor

Thomas Mattingly in Leonardtown, MD - Apr 14 2019

Review for Dr. Zahir

Dr. Sonu Wadhwa is a very compassionate, humble, and talented physician. He is always concerned for his patient's well being.

Apr 01 2019

Review for Dr. Wadhwa

He was kind, professional, and had delivered 100 % on all his projection on surgical results. I strongly recommend Dr. Bennett and all of his staff for any colon and rectal surgery if required by any other specialist.

Mar 22 2019

Review for Dr. Bennett

Doctor and staff were all so friendly. I brought my severely handicapped child for a check-up. They put shiny and healthy smiles on our faces.

Mar 20 2019

Review for Dr. Kwatra

Friendly staff and environment, made for a very nice and happy first dentist visit.

Mar 15 2019

Review for Dr. Kwatra

Nick Feb 23 2019

Review for Dr. Zahir

Great Dr! I went from eating pain pills like candy, and barely being able to walk, to zero pain ! Life changing ! Dr Zihar is the best ! I wold recommend him to anyone.

Stephanie Van Zandt in Fredericksburg , VA - Feb 21 2019

Review for Dr. Zahir

Doctor spent less than a minute examining me and didn't give any recommendations to help. Before he entered room, he had students come in and survey me for fifteen minutes. Left the office disappointed.

NJ - Jan 16 2019

Review for Dr. Deckard

knee replacement.. Excellent

Regina in Mclean, VA - Jan 15 2019

Review for Dr. Nayfeh

Anna Ramirez in Gaithersburg, MD - Dec 29 2018

Review for Dr. Kwatra

Cate in Silver Spring, MD - Dec 01 2018

Review for Dr. Bennett

R. V> Viswanathan in North Potomac, MD - Sep 28 2018

Review for Dr. Bennett

He is fantastic. He operated on a gall bladder emergency. He was great, attentive and compassionate. Checked on my recovery and phenomenal bedside manner. I would definitely recommend him.

Patricia Acosta in Wheaton , MD - Sep 25 2018

Review for Dr. Makhoul

Awesome experience. The best doctor I have seen in years. He listens and understands your concerns. He explains everything in a manner that the patient can understand. I would recommend to anyone. Well worth the trip from Southern Maryland.

David Hoffman in Mechanicsville, MD - Sep 09 2018

Review for Dr. Zahir

Dr Mathur fixed my back (L4-5) after my first surgeon, at another practice, did not fix all my spine issues. In my book, he is great!!

Jason in Columbia , MD - Sep 08 2018

Review for Dr. Mathur

Wiedeman in AUDUBON, NJ - Sep 07 2018

Review for Dr. Deckard

Frederick, MD - Sep 04 2018

Review for Dr. Makhoul

Great doctor...cares about his patients.... highly recommend him...

paul w in Berlin, NJ - Aug 15 2018

Review for Dr. Deckard

Dr. Zahir saved my arm and I'll be forever appreciate

Lina Johnson in Spotsylvania, VA - Aug 03 2018

Review for Dr. Zahir

Wonderful Doctor. I suffered from allergies for over 3 years. Within a few months of being Dr. Deckard’s patient, I can thankfully say that I no longer suffer from allergies.

Mo Shakarchi in NJ - Jul 31 2018

Review for Dr. Deckard

Caring and friendly

Denise smith in Walkersville, MD - Jul 30 2018

Review for Dr. Makhoul

ACDF C4-7. Great bedside manner. Checked in on me 3 or 4 times a day after surgery. Highly recommend this doctor.

Greg Jul 20 2018

Review for Dr. Zahir

Jamille in VA - Jul 19 2018

Review for Dr. Zahir

JAMES ANTONIO in Spotsylvania - Jul 15 2018

Review for Dr. Zahir

Dr. Deckard is professional and patiently responds to our numerous questions. I would highly recommend him to those seeking this type of specialist. He is a great person and a great doctor!

Theodore Stout in Sewell, NJ - Jul 11 2018

Review for Dr. Deckard

Carolyn Jun 29 2018

Review for Dr. Zahir

Very well run office, extremely thorough visit and very personable. Very highly recommended.

Joe in NJ - Jun 25 2018

Review for Dr. Deckard

Dr. Deckard took the time to fully discuss every concern and issue in a way that was easy to understand. He is extremely efficient!

Kaitlyn Jun 25 2018

Review for Dr. Deckard

Rhea Jun 21 2018

Review for Dr. Bennett

Keith Minnick in MAPLE SHADE, NJ - Jun 19 2018

Review for Dr. Deckard

Dr. Deckard and his assistant, Kim, always treat me with utmost professionalism and respect

Joseph A. De Lucia in DELANCO, NJ - Jun 14 2018

Review for Dr. Deckard

Location

Holy Cross Germantown Hospital

19801 Observation Dr, Germantown, MD 20876

Frequently Asked Questions

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