Adventist Healthcare Shady Grove Medical Center

67%

Patients that would definitely recommend
3% lower than the national average


Adventist Healthcare Shady Grove Medical Center is a medical facility located in Rockville, MD. This hospital has been recognized for Labor and Delivery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™ (2019, 2018, 2017)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

67%

Would definitely recommend
3% lower than the national average

Adventist Healthcare Shady Grove Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%52%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%52%66%

Adventist Healthcare Shady Grove Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Natalie L. Aug 04 2020

Review for Dr. Aronson

She definitely took the time to listen to my problems and makes me feel comfortable everytime i come into the office

Kyle G. Aug 04 2020

Review for Dr. Aronson

Dr Sheehan is a busy person so sometimes things may feel rushed but he knows his stuff and makes good decisions based on your condition. No nonsense kind of guy, but I would recommend him to anyone

Aug 02 2020

Review for Dr. Sheehan

Very satisfied with Dr. Gross and the assistant. clarified my dry eye symptoms and reminded me why I need to use drops more consistently

S. R. Jul 31 2020

Review for Dr. Gross

Fantastic!

V. F. Jul 30 2020

Review for Dr. Gross

Excellent all around. Talks unusually fast, however, so be prepared to ask him to repeat information.

Haysoose Jul 30 2020

Review for Dr. Bloom

LINDA FARLEY Jul 24 2020

Review for Dr. Vincent

Suggested treatment with follow-up

Paul K. Jul 23 2020

Review for Dr. Gross

Jul 22 2020

Review for Dr. Jaller

Dr.Duggirala is very caring, concerned, listens and follows up. He definitely knows what he is practicing. I wouldn’t use anyone else.

Penny Colbert Jul 22 2020

Review for Dr. Duggirala

Went with my cousin for her Breast Cancer second opinion. Very impressed the way she told us about the disease and treatment options. Lyn, my cousin is doing well wth her now. Praise the lord.

Mukul Kalra Jul 21 2020

Review for Dr. Kalra

nancy t Jul 18 2020

Review for Dr. Farrell

She's very knowledgeable.

John R. Jul 18 2020

Review for Dr. Gross

Katharine Lewis Brown Jul 17 2020

Review for Dr. Genovese Jr

nurse was great, too.

L. S. Jul 17 2020

Review for Dr. Gross

Jul 16 2020

Review for Dr. Doyle

Great as always.

Steve F. Jul 16 2020

Review for Dr. Gross

She is always caring and concerned about all aspects of the patient’s life. She has made me feel comfortable even when I have been scared. I

Jen Jul 16 2020

Review for Dr. Rajagopal

I recently had a ACL surgery performed by Dr. Murphey. It was successful and my recovery is very quick. Dr. Murphey is extremely knowledgeable, professional and caring. I strongly recommend Dr. Murphey to anyone who needs orthopedic surgery! Thank you.

Jenny Qin Jul 14 2020

Review for Dr. Murphy

Extremely pleased

D. C. Jul 10 2020

Review for Dr. Gross

Dr. Gross was, as ever, very precise at explaining issues even when those issues are not problematic.

Arnold B. Jul 09 2020

Review for Dr. Gross

Dr Chidakel is the best Endocrinologist at NYU he is knowledgeable, advanced in his field and offers many different options to take care of your situation! He is personable and has excellent bedside manners! Thank you for everything Dr

Stephanie Peterson Jul 08 2020

Review for Dr. Chidakel

Great provider!

Anonymous Jul 08 2020

Review for Dr. Gross

A fantastic experience. Dr. Pennanen is gracious & kind, but also, of course, intelligent and knowledgeable. I actually enjoyed the procedure because both the physician and her team were so lovely. The office is exceptionally well-organized.

Jody Jul 08 2020

Review for Dr. Pennanen

Greg Jul 07 2020

Review for Dr. Assili

Judah L. Jul 07 2020

Review for Dr. Gross

Felt cared for during these scary times.

Richard P. Jul 06 2020

Review for Dr. Gross

A patient listener, soft speaking, extremely intelligent doctor who has been a rare find and a blessing for my health issues.

Jatinder Kumar Jul 06 2020

Review for Dr. Nguyen

Very favorable experience. He provided treatment for my tennis elbow (from painting and other activities). Pain is gone. Also educated me on how to avoid this happening again, managing activities etc... high recommend.

John Stanley Jul 04 2020

Review for Dr. Shrout

The entire practice is very efficient.

M. T. Jul 02 2020

Review for Dr. Gross

Was taken back on time and the staff was great. Doctor explained everything

Andy B. Jul 01 2020

Review for Dr. Gross

I love this guy! He's thorough and takes his time. He also explains things so that you fully understand.

Jun 30 2020

Review for Dr. Rozmaryn

Elisabeth Sherrod Jun 27 2020

Review for Dr. Vincent

Highly recomend

Anonymous Jun 26 2020

Review for Dr. Gross

Excellent

Nelia D. Jun 26 2020

Review for Dr. Gross

Danae Jun 26 2020

Review for Dr. Charbel

Dr. Gross is exceedingly competent and caring. Great chairside manner, and interested in you.

Janet W. Jun 25 2020

Review for Dr. Gross

always thorough

Paul S. Jun 25 2020

Review for Dr. Gross

Andre Brantch "Macardy Lovelace" Jun 25 2020

Review for Dr. McBean

excellent

R. B. Jun 24 2020

Review for Dr. Gross

Dr. Gross was attentive, examined me thoroughly, explained the diagnosis and treatment and answered all my questions.

Bonnie B. Jun 24 2020

Review for Dr. Gross

Very well mannered very detail. Takes his time to explain problems. Give recommendations.

Phyllis Carlton Jun 23 2020

Review for Dr. Charbel

Complete and informative care.

Heather O. Jun 23 2020

Review for Dr. Gross

She is one of the best doctors I have ever had. She is smart, well-informed, caring and understanding. She makes herself available when you need her.

Jun 23 2020

Review for Dr. Stamos-Keshishian

Dr. Vincent and his staff are absolutely wonderful to deal with. He took the time to answer all of my questions prior to my procedure. His results were outstanding and I can't say enough good things about his practice!

Jun 20 2020

Review for Dr. Vincent

I have been a patient of Dr.Bradford Kleinman as since 2004 . I have never had such a caring physcian who genuinely listens , is compassionate & genuinely cares & about his patient

Jun 18 2020

Review for Dr. Kleinman

Jun 18 2020

Review for Dr. Hampton

Mary Suzane Meals Jun 16 2020

Review for Dr. Patil

Fantastic doctor. I’ve seen Dr Hubbly for 8 years and she really is the most compassionate, friendly, professional, caring and kind primary care doctor.

Flick M Jun 16 2020

Review for Dr. Hubbly

Wilson Faris Jun 13 2020

Review for Dr. Hampton

Jun 09 2020

Review for Dr. Barter

Extremely knowledgeable and caring doctor. Takes his time to listen to all patients concerns and answer everything in details. Been with doctor Kalil for 3 years.

Petra Mudrock Jun 09 2020

Review for Dr. Kalil

He's replaced both knees years apart. No pain since.excellent care.wonderful outcome.

Jean Jun 06 2020

Review for Dr. Bender

I have been seeing Dr. Edwards for nearly 10 years and have found her to be punctual, pleasant, a good listener and professional. I would highly recommend her.

Jun 06 2020

Review for Dr. Dryden-Edwards

R.D. Jun 04 2020

Review for Dr. Meyer

Margo Thomas Jun 04 2020

Review for Dr. Moskowitz

Jun 04 2020

Review for Dr. Nguyen

She is money hungry. All she cares about is money.

Lexy Jun 02 2020

Review for Dr. Nguyen

Very caring, very knowledgable, wants to help more than anything

Jun 02 2020

Review for Dr. Chinery

First doctor who actually listened and heard me. Finally got the knowledge about lyme and the help I desperately needed!

May 30 2020

Review for Dr. Jaller

Very pleased with Dr. Steinbergs professional mannerism. He is knowledgeable and thorough. Would recommend him highly.

May 30 2020

Review for Dr. Steinberg

laVerne Thrower-Mackey May 26 2020

Review for Dr. Sherman

Quick safe environment and the doctor was patient enough to attend to my questions.

May 23 2020

Review for Dr. Steinberg

May 20 2020

Review for Dr. Siegel

BEWARE! An unethical, rude medical practitioner in Wheaton, Maryland; he'll make you sick if your if you aren't already so.

Dr. Robert Rosenberg, MD May 20 2020

Review for Dr. Rosenberg

May 18 2020

Review for Dr. Dryden-Edwards

Excellent bedside manner, took care of my gall bladder issue. Would recommend him to any one needing his services.

Karen A Fields May 18 2020

Review for Dr. McBean

Consummate professional; took his time with me and demonstrated he genuinely cared.

May 16 2020

Review for Dr. McBean

Going to him for years... Knowledgeable, understanding, patient. Can't ask for more.

Bob May 16 2020

Review for Dr. Asser

Dr Tonnu is the best Dr. That I ever met. She is so kind and friendly and always eager to help.

Linda R. May 16 2020

Review for Dr. Tonnu

Very rude. He spends five minutes or less with you and doesn’t listen to your issues. He seems only there to make $$$$$. Will be going elsewhere

May 15 2020

Review for Dr. Gardiner

She acted like I was an idiot for being in intense pain from an IUD insertion (apparently hypermobile people shouldn’t get IUDs anyway so I ended up having another doctor remove it). If you like cruel women doctors who think being harsh is funny, she’s your gal.

May 10 2020

Review for Dr. Shrout

Catherine Richards May 08 2020

Review for Dr. O'Leary

Excellent healthcare, ruled out my cardiac concerns and even did aortic and heart ultrasound. Highly recommend this expeditious and knowledgeable doctor.

Markku Miettinen May 06 2020

Review for Dr. Fennell

Bob Fabia May 06 2020

Review for Dr. Robey

May 01 2020

Review for Dr. Matsumoto

Louise C. Bryant May 01 2020

Review for Dr. Hampton

LLynn May 01 2020

Review for Dr. Johnson

Apr 27 2020

Review for Dr. Nguyen

Very methodical caring and PATIENT doctor.

Cynthia Apodaca Apr 26 2020

Review for Dr. Stern

So glad I found this doctor. He is smart, caring, compassionate, always there 24 hours a day, funny and just a very special physician and human being. He has helped me tremendously. Thank you Dr. Chanales.

Apr 24 2020

Review for Dr. Chanales

Very through and cares for his patients health successes!

Apr 22 2020

Review for Dr. Kasid

excellent workup, immediately sent consult note over to my pcp, and plan was made with close follow up! Excellent overall! Telemedicine worked really well, too.

Apr 21 2020

Review for Dr. Seiken

Apr 14 2020

Review for Dr. Pung

K Jee Apr 14 2020

Review for Dr. Snow

Apr 13 2020

Review for Dr. Amini

I had an anterior hip replacement by Dr. Hanna and have nothing but great things to say about the experience. Instant pain relief and was able to walk a mile two days after surgery. He is in my opinion the best.

Paul S. Apr 08 2020

Review for Dr. Hanna

She's warm, caring, attentive, VERY thorough, bright and she follows through

Apr 05 2020

Review for Dr. Stamos-Keshishian

Very expert, professional, and personable. Was thorough in exam and explanation. Recommend him highly.

Apr 03 2020

Review for Dr. Bender

Dr. Gardiner and his staff are very friendly, professional and efficient. He has wonderful bedside manner and was very informative about what was wrong with my knee and what my treatment options were. I will definitely be going back for any orthopedic issues that may arise.

Apr 02 2020

Review for Dr. Gardiner

Dr. Warner is hands down is a wonderful pediatrician. She is knowledgeable, caring, curious, and an excellent listener of her patients and her parents. Dr. Warner makes everyone feel cared about both physically and mentally. I can not give her a higher recommendation.

Amy Apr 01 2020

Review for Dr. Warner

Apr 01 2020

Review for Dr. Gardiner

Dr. Cook followed-up with me after gall stones were discovered as a secondary find. She was great. I loved that she talked clearly to make sure I knew what was going on.

Nancy Nickerson Mar 25 2020

Review for Dr. Cook

He is the best pediatric Dr I have met in my entire life. He is honest friendly helpful definitely an excellent Dr

Roxana Mar 25 2020

Review for Dr. Wissman

Horrific. He is dangerous.

Mar 24 2020

Review for Dr. Greene

"An excellent professional, friendly, specialist who listened to my concerns and explained his thoughts, diagnoses, and treatments so that I was comfortable and understood clearly. I would definitely recommend this doctor to friends and associates in the future. "

Susan D Mar 20 2020

Review for Dr. Butler

Location

Adventist Healthcare Shady Grove Medical Center

9901 Medical Center Dr, Rockville, MD 20850

Frequently Asked Questions

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