Southern Maine Health Care

61%

Patients that would definitely recommend
9% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10
6% lower than the national average

61%

Would definitely recommend
9% lower than the national average

Southern Maine Health Care

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%66%

Southern Maine Health Care

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%43%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

May 17 2020

Review for Dr. Muscat

very friendly and compassionate, takes the time to explain all to you and answers any and all questions.. Gives you encouragement but is also very honest....much appreciated

antonio russo May 03 2020

Review for Dr. Adey

J. L. Apr 30 2020

Review for Dr. Parent

Apr 15 2020

Review for Dr. Bilotti

Apr 10 2020

Review for Dr. Hanify

My experience with Dr. Fels has been a Godsend. I’ve spend years suffering and transferring from physician to physician until I was referred by a family member. I would recommend anyone who is looking for a compassionate professional who knows exactly how to treat, listen, and care.

S.J. Klavit. Apr 07 2020

Review for Dr. Fels

Outstanding! I have seen Dr Thompson several times over the years. Great guy very personable. Always feel very comfortable and confident in his hands. Highly recommended him.

John P. Mar 26 2020

Review for Dr. Thompson

Mar 26 2020

Review for Dr. Doehne

Ross Bertran Mar 24 2020

Review for Dr. Loiselle

Mar 22 2020

Review for Dr. Rosenberg

Marlena O'Hagan-Buzzell Mar 21 2020

Review for Dr. Hodroff

Dr. Kopelman is an amazing pediatrician. She's been all of my children's Dr and even after moving a hf hour away we still commute to keep our appointments with her.

Mar 19 2020

Review for Dr. Kopelman

I have been a patient of Dr. Kathryn Galbraith for several years and have been extremely pleased with her. I could not recommend anyone more highly.

johnlemire Mar 19 2020

Review for Dr. Galbraith

I'm 70 year old male and have had 5 family doctors. Dr. Wendy Cathcart is the best doctor i'v ever had. I feel lucky to have her as my doctor. I've never had a doctor care about me like she does. She goes the extra mile and then some.

Barry Lynch Mar 17 2020

Review for Dr. Cathcart

Great thorough care . I was very happy when my DR Retired and i was recommended Kennebunk family practice for my primary care physician and family Dr. A caring and thorough Dr that cares for her patients is rare and I highly recommend

Steven B Mar 16 2020

Review for Dr. Cannon

Mar 12 2020

Review for Dr. Dolan

LC Mar 12 2020

Review for Dr. Kutz III

Wish it could be ZERO stars. Don’t waste your time. The most incompetent medical office ever. And I’ve been to many. They all suck but this on will raise your blood pressure

Chrissy Bruns Mar 10 2020

Review for Dr. Galbraith

Mar 10 2020

Review for Dr. Noble

Dr. Galbraith is really wonderful if you want to work on your health and wellness with a practitioner who listens carefully and will help you develop a plan for it.

Mar 09 2020

Review for Dr. Galbraith

Misdiagnosed me and put me on strong immunosupressants, despite all my labs being normal. Almost killed me.

Mar 03 2020

Review for Dr. Daikh

Through and caring, very knowledgeable.

COin ME - Feb 25 2020

Review for Dr. Brar

Feb 21 2020

Review for Dr. Dolan

So kind and knowledgeable .

Feb 20 2020

Review for Dr. Mihailoff

Dr. Parent is caring and compassionate, he takes time to listen. Very important nowadays when most doctors block 10-15 minutes with you. Dr. Parent is down to earth, talks to you on your level.

Feb 18 2020

Review for Dr. Parent

I met Bronna Eckelman for the 1st time today at my appt. She has a wonderful bedside manner, thorough, caring, listens, & maintains a warm & pleasant smile from beginning to end! Huge thumbs up from this patient!

Allison Tabeling Jan 29 2020

Review for Bronna Eckelman

NB Jan 28 2020

Review for Dr. Lucas

Jan 28 2020

Review for Dr. Taggart

Jan 24 2020

Review for Dr. Carpenter

MJMin ME - Jan 20 2020

Review for Dr. Stevens

Dr Evans helped my husband thru his journey . He and his staff were kind, full of compassion and support for the patient and their family My husband and I trusted his judgement on the type of treatment that best suited him

Val and Sally Jan 15 2020

Review for Dr. Evans

Denise Kuhlman Jan 12 2020

Review for Dr. Gerry Pinette

B. Elliott Jan 12 2020

Review for Dr. Fuhrmann

He has been my physician for over 20 years. He is an advocate for his patients. Very thorough and professional. He truly cares

Cindy Jan 12 2020

Review for Dr. Wilson

Dr. Stevens is the most compassionate, caring dr. I’ve ever met. I treats each patient as his only one and each visit as you’re first. He cares, listens, and is prompt on everything. I’m very very great full for Dr. Stevens. Thank you C

Jan 11 2020

Review for Dr. Stevens

Jan 09 2020

Review for Dr. Diperna

Holly Lundquist Jan 05 2020

Review for Dr. Taggart

I cant say enough good things about Dr Johnson. He repaired both of my rotator cuffs with excellent outcome. He is a perfectionist and cares greatly about his patients and their recovery.

Terry Jan 02 2020

Review for Dr. Johnson

I had a very positive experience with Dr. Wingard. The care and concern she has for her patients is like no other. It's refreshing to have a doctor that makes you feel so at ease. I will continue to put my trust and confidence in Dr. Wingard for my heart health.

Lynn Thompson Dec 26 2019

Review for Dr. Wingard

Dec 21 2019

Review for Dr. Matthews

Hands down - the best musculoskeletal Dr I’ve ever been to. His intuition as to what is out of whack and how to make it better is impressive.

Denise S Dec 17 2019

Review for Dr. Mosiello

Jill Dec 16 2019

Review for Dr. Howell

Julia Anne McDonald Dec 14 2019

Review for Dr. Khan

The best I have ever been treated by.

Shawn Cavanaugh Dec 11 2019

Review for Dr. Wingard

Explains things so even I can understand, great doctor, very nice lady.

K. Gilpatrick Dec 10 2019

Review for Dr. Thomas

Dr Johnson performed a digital nerve repair on my finger. He saved my finger. did a b great job on the nerve restoration. He cares very much for his patients, and is a great surgeon.

Dec 02 2019

Review for Dr. Johnson

Saved & changed my life last year at this time. Professional, and on this Thanksgiving - wanted to say thanks to him & his staff.

MLawson Nov 29 2019

Review for Dr. Ryan

Nov 27 2019

Review for Dr. Cote

Dr. Fraser - Best PCP! Nov 20 2019

Review for Dr. Fraser

Lynn Nov 19 2019

Review for Dr. Delprete

Nov 18 2019

Review for Dr. Blake

Nov 15 2019

Review for Dr. Pier

An excellent physician, very good listener, articulate, engaging...simply first rate!!

Idy & Alan Gitelson Nov 09 2019

Review for Dr. Degrinney

As a new patient, Dr. Paranya made me feel very welcome. She was extremely easy to talk with and allowed as much time as I needed. Her exam was gentle.

Nov 09 2019

Review for Dr. Paranya

Nov 06 2019

Review for Dr. Babirak

Anonymous Oct 15 2019

Review for Dr. Norris

Oct 12 2019

Review for Dr. Thompson

Many Visits with Dr. Kutz, he was always on time, explained clearly to me the procedure's. I would definitely recommend Dr. Kutz.

Marlene Snyder Oct 10 2019

Review for Dr. Kutz III

Kathy C.in Portland, ME - Oct 02 2019

Review for Dr. Bilotti

Oct 01 2019

Review for Dr. Bilotti

Sep 29 2019

Review for Dr. Blake

Dr. Blake takes her time to know her patients and find out their overall health. She helped me with constant problems with my knees. She then referred me to a specialist to help solve my knee pain.

Sep 23 2019

Review for Dr. Blake

Sep 21 2019

Review for Dr. Stevens

Dr. Buxton is amazing! He was super busy and backed up when I saw him today. Even still, he spent over an hour explaining everything thoroughly to me and providing me with options. Never made me feel rushed and he had a great sense of humor!!! Highly recommend!

Jodie Sep 20 2019

Review for Dr. Buxton

Dr Blake is a wonderful, caring doctor. Whatever symptoms I have, she always takes care of all of them! I also have osteopathic manipulation done. Immediately my pain is decreased!

Sep 20 2019

Review for Dr. Blake

Dr. Blake is a kind and understanding person. She works well with patients and staff. Her staff is efficient and works well with Doctor Blake.

Sep 14 2019

Review for Dr. Blake

Sep 14 2019

Review for Dr. Blake

Amazing doctor, totally different than the big practices. She is really smart and makes her patients feel comfortable. Patients can easily reach her and her staff unlike other practices. I never have to wait.

Sep 14 2019

Review for Dr. Blake

Jenniferin ME - Sep 12 2019

Review for Dr. Temkin

Love him! He’s been my doctor for over 20 years! No he’s not old, I am! He’s very compassionate and a great listener! Hate seeing a few bad reviews! ??? If they saw a different doctor or was a little confused!

J.W. Sep 03 2019

Review for Dr. Kowash

Bobin Portland - Aug 30 2019

Review for Dr. Loiselle

She's a great doctor, delivered my last baby 15 years ago. Easy to talk to also. Wish she had delivered my other 2 children.

Aug 30 2019

Review for Dr. Miele

Chuck H. Aug 27 2019

Review for Dr. Gartner-Fanburg

I love Dr Doehne! All of the positives above plus a great sense of humor. So glad she's my PCP. Anne Fowler, Portland,

Anne Fowler Aug 23 2019

Review for Dr. Doehne

Aug 22 2019

Review for Dr. Matthews

Aug 20 2019

Review for Dr. Yahwak

Mainer Aug 08 2019

Review for Dr. Dolan

Alway positive, always honest. Took the time to explain how cancer effects different organs. Throughly explained all treatment options. Made a treatment plan that work for us. He makes office visits fun. Thank you Dr. Thomas and his staff.

Joyce Veilleux Aug 04 2019

Review for Dr. Thomas

Jul 31 2019

Review for Dr. Henninger

Susan B Jul 26 2019

Review for Dr. Bittler

Amazing doctor. Appropriately hesitant to offer surgery. I appreciate he discouraged me from surgery and I am doing great. Great reputation.

Jul 25 2019

Review for Dr. Florman

Wouldn’t even give us an evaluation. Maybe it’s because we don’t have health insurance, maybe it’s because my son is 15... I don’t know, they refused to tell us why.

Jul 23 2019

Review for Dr. Mullarky

I had a rare type of breast cancer called Paget's Disease of the Nipple. As soon as she saw me she knew right away what it was and how to treat it (mastectomy). She was kind, thorough and very knowledgeable. I would highly recommend her and her staff!

Sandy F. of Lyman, ME Jul 18 2019

Review for Dr. Chao

Simply fantastic Dr Stillson has been my primary physician for over 15 years. He listens and explains. Fantastic doctor and person

MJH Jul 09 2019

Review for Dr. Stillson

Best doctor I have ever had attend to me.

Jun 28 2019

Review for Dr. Stefan

All doctors should be as competent and caring as Dr. Lazos!

Carol Ommundson Jun 21 2019

Review for Dr. Lazos

Not a rheumatologist Jun 20 2019

Review for Dr. Carpenter

He is the best, his staff is wonderful and you could not ask for a better physician, he actually cares about his patients and shows it.

Richard Cohen Jun 19 2019

Review for Dr. Wight

Exceptional , caring, takes time to listen to you. Treats you like a person

Poland , ME - Jun 12 2019

Review for Dr. Mulcahy

Sierra Jun 05 2019

Review for Dr. Jones

very patient with questions; very thorough explanation of all issues (prostate); offered a range of options with + and - of each.

Biddeford, ME - Jun 04 2019

Review for Dr. Adey

Love Dr. McGuckin! He doesn't beat around the bush. Explains things so you understand them. I will miss him! I am going to have a difficult time finding another Doctor as caring as he is!

ME - Jun 03 2019

Review for Dr. McGuckin

May 30 2019

Review for Dr. Goudreau

Very thorough explained what she was doing and ran tests.

May 28 2019

Review for Dr. Sears

May 24 2019

Review for Dr. Evans

May 24 2019

Review for Dr. Dolan

Location

Southern Maine Health Care

1 Medical Center Dr, Biddeford, ME 04005