Southern Maine Health Care
Patients that would definitely recommend
12% lower than the national average
Southern Maine Health Care is a medical facility located in Biddeford, ME. This hospital has been recognized for Patient Safety Excellence Award™, Pulmonary Care Excellence Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Pulmonary Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Critical Care Excellence Award™ (2023, 2022)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
America’s 100 Best Hospitals for Pulmonary Care Award™ (2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Stroke Care Excellence Award™ (2022)
Superior clinical outcomes in the care and treatment of stroke
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2023, 2022
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Stroke Care Excellence Award™
2022
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024, 2023
America’s 100 Best Hospitals for Pulmonary Care Award™
2022
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceSouthern Maine Health Care
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Southern Maine Health Care
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Dec 08 2023
Review for Dr. Demetriou
Dr. Fraser has been my PCP for nearly 15 years. He has seen me through thick & thin (literally), as well as a combined handful of acute & chronic illnesses and so many of life’s ups & downs. Through all of the years, he has remained caring, compassionate, extremely competent, a fabulous doctor &...
Beth K. Dec 06 2023
Review for Dr. Fraser Jr
Always makes time. So pleasant! Answers my messages quickly! One of my fav doctors!!!!
Holly Bartolotta Dec 06 2023
Review for Dr. Lyman
Thought he was great. Don't understand the negative reviews. He was personable, listened to my concerns, made me feel comfortable and went through post procedure details thoroughly. Don't know what more you could ask.
Dec 01 2023
Review for Dr. Kleeman
My appointment was 11/20/2023. Dr. Burke said he would schedule 2 procedures. So far 11 days later have not heard a single word.
Yvonnw Dickson Dec 01 2023
Review for Dr. Burke
Location
Southern Maine Health Care
Frequently Asked Questions
Where is Southern Maine Health Care located?
Southern Maine Health Care is located at 1 Medical Center Dr, Biddeford, ME 04005. Find other locations and directions on Healthgrades.
Has Southern Maine Health Care won any recent awards from Healthgrades?
Yes, Southern Maine Health Care has been awarded with Patient Safety Excellence Award™, Pulmonary Care Excellence Award™, Critical Care Excellence Award™, and 2 more in the past two years.
Is Southern Maine Health Care highly rated with patients?
57% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Southern Maine Health Care score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Southern Maine Health Care?
Phone number, appointment information, and directions can be found on Healthgrades Southern Maine Health Care profile..
How does Southern Maine Health Care rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
The whole office is very professional and very friendly. Dr. Demetriou is very easy to talk to and listens. She is very easily reached and responds quickly. I am very happy to have her be my doctor.