Rumford Hospital

76%

Patients that would definitely recommend
6% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Death in procedures where mortality is usually very low

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Rumford Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%77%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Rumford Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%73%

Providers

Dr. Lauren Adey, MD

Orthopedic Hand Surgery

9 Ratings
Dr. Lauren Adey, MD

Dr. Charles Armstrong, MD

Emergency Medicine

1 Ratings
Dr. Charles Armstrong, MD

Dr. Carl Barus, MD

Pediatric Emergency Medicine

3 Ratings
Dr. Carl Barus, MD

Dr. Maxwell Barus, MD

Geriatric Medicine

Dr. Maxwell Barus, MD

Dr. Robert Bender, DO

Cardiology

Dr. Robert Bender, DO

Dr. Oswaldo Bisbal, MD

Gastroenterology

20 Ratings
Dr. Oswaldo Bisbal, MD

Dr. Leslie Bradbury, MD

Family Medicine

Dr. Leslie Bradbury, MD

Dr. Mark Branda, MD

Gastroenterology

6 Ratings
Dr. Mark Branda, MD

Dr. Jeffrey Bush, MD

Orthopedic Surgery

11 Ratings
Dr. Jeffrey Bush, MD

Dr. Catherine Chamberlin, DO

Family Medicine

Dr. Catherine Chamberlin, DO

Dr. Lise Cloutier, MD

Internal Medicine

7 Ratings
Dr. Lise Cloutier, MD

Dr. Richard D'Alessandro, MD

Emergency Medicine

Dr. Richard D'Alessandro, MD

Dr. Carl Daniel, DO

Emergency Medicine

1 Ratings
Dr. Carl Daniel, DO

Dr. Said Daoud, MD

Obstetrics & Gynecology

1 Ratings
Dr. Said Daoud, MD

Dr. Thomas Deluca, MD

Internal Medicine

1 Ratings
Dr. Thomas Deluca, MD

Dr. Evan Dunn, MD

Urology

4 Ratings
Dr. Evan Dunn, MD

Dr. Neil Duval, MD

Pulmonary Disease

8 Ratings
Dr. Neil Duval, MD

Dr. John Elias, MB CHB

Anatomic Pathology

2 Ratings
Dr. John Elias, MB CHB

Dr. Leah Elias, MD

Emergency Medicine

Dr. Leah Elias, MD

Dr. Nicholette Erickson, MD

Hematology

15 Ratings
Dr. Nicholette Erickson, MD

Dr. James Eshleman, DO

Geriatric Medicine

2 Ratings
Dr. James Eshleman, DO

Dr. Patrick Fallon, MD

Orthopedic Surgery

9 Ratings
Dr. Patrick Fallon, MD

Dr. Thomas Finley, DO

Family Medicine

2 Ratings
Dr. Thomas Finley, DO

Dr. Avinash Ghimire, MD

Nephrology

2 Ratings
Dr. Avinash Ghimire, MD

Dr. Henk Goorhuis, MD

Emergency Medicine

5 Ratings
Dr. Henk Goorhuis, MD

Dr. Daniel Jackson, MD

Rheumatology

21 Ratings
Dr. Daniel Jackson, MD

Dr. Anne Johnson, MD

Family Medicine

Dr. Anne Johnson, MD

Dr. Sarah Kelley-Spearing, DO

Family Medicine

Dr. Sarah Kelley-Spearing, DO

Dr. Dieter Kreckel, MD

Family Medicine

1 Ratings
Dr. Dieter Kreckel, MD

Dr. John Kroger, MD

Family Medicine

3 Ratings
Dr. John Kroger, MD

Dr. Jordan Kurta, MD

Urology

2 Ratings
Dr. Jordan Kurta, MD

Dr. Jacob Ledesma, MD

Internal Medicine

6 Ratings
Dr. Jacob Ledesma, MD

Dr. Benjamin Lee, MD

Cardiology

1 Ratings
Dr. Benjamin Lee, MD

Dr. Jenae Limoges, MD

Infectious Disease Medicine

1 Ratings
Dr. Jenae Limoges, MD

Dr. Jeffrey Lynds, MD

Family Medicine

15 Ratings
Dr. Jeffrey Lynds, MD

Dr. Richard Lyons, MD

Emergency Medicine

1 Ratings
Dr. Richard Lyons, MD

Dr. Jordan Maresh, MD

Emergency Medicine

Dr. Jordan Maresh, MD

Dr. Margaret Matthews, MD

Family Medicine

10 Ratings
Dr. Margaret Matthews, MD

Dr. Edward McGillicuddy, MD

Vascular Surgery

Dr. Edward McGillicuddy, MD

Dr. Matthew McLaughlin, MD

Pain Medicine

1 Ratings
Dr. Matthew McLaughlin, MD

Dr. Shirwac Mohamed, DMD

Dentistry

4 Ratings
Dr. Shirwac Mohamed, DMD

Dr. Douglas Nam, MD

Emergency Medicine

2 Ratings
Dr. Douglas Nam, MD

Dr. Michael Parker, MD

Urology

4 Ratings
Dr. Michael Parker, MD

Dr. Maylene Peralta, MD

Endocrinology, Diabetes & Metabolism

8 Ratings
Dr. Maylene Peralta, MD

Dr. Daniel Rausch, MD

Hematology

5 Ratings
Dr. Daniel Rausch, MD

Dr. Michael Regan Sr, MD

Orthopedic Surgery

15 Ratings
Dr. Michael Regan Sr, MD

Dr. Anthony Regis, MD

Emergency Medicine

1 Ratings
Dr. Anthony Regis, MD

Dr. Alfred Riel, MD

Internal Medicine

Dr. Alfred Riel, MD

Dr. Gary Rivard, DO

Family Medicine

1 Ratings
Dr. Gary Rivard, DO

Dr. Ellen Roberts, MD

General Surgery

Dr. Ellen Roberts, MD

Dr. Mitchell Ross, MD

Neurology

26 Ratings
Dr. Mitchell Ross, MD

Dr. Linda Serna, MD

General Surgery

2 Ratings
Dr. Linda Serna, MD

Dr. Shayna Shackford, DO

Family Medicine

Dr. Shayna Shackford, DO

Dr. Stephanie Sinclair, MD

Family Medicine

4 Ratings
Dr. Stephanie Sinclair, MD

Dr. Dale Sotherland, MD

Pulmonary Disease

2 Ratings
Dr. Dale Sotherland, MD

Dr. Sean Stanhope, DO

Rheumatology

Dr. Sean Stanhope, DO

Dr. Brianne Steele, MD

Emergency Medicine

Dr. Brianne Steele, MD

Dr. James Timoney, DO

Orthopedic Surgery

8 Ratings
Dr. James Timoney, DO

Dr. Lisa Torgersen, MD

Family Medicine

Dr. Lisa Torgersen, MD

Dr. Laura Trask, MD

Endocrinology, Diabetes & Metabolism

6 Ratings
Dr. Laura Trask, MD

Dr. Roy Ulin, MD

Cardiology

4 Ratings
Dr. Roy Ulin, MD

Dr. Justin Valiquet, DO

Emergency Medicine

Dr. Justin Valiquet, DO

Dr. Lynette Weeman, DO

Cardiology

1 Ratings
Dr. Lynette Weeman, DO

Dr. Tamara Willoughby, MD

Emergency Medicine

Dr. Tamara Willoughby, MD

Dr. Michael Zielski Jr, MD

Internal Medicine

Dr. Michael Zielski Jr, MD

Provider Reviews

Excellent..resolved my issue and was very informative.

Sep 19 2019

Review for Dr. Thomas Finley, DO

Unfailingly professional-caring and kind. Really knows his stuff-an excellent provider.

Aug 13 2019

Review for Dr. Neil Duval, MD

Dr.Cloutier is unfailingly kind and thoughtful. She listens attentively and treats you as a special person. She treats your whole person and is extremely bright. I have never had a better provider.

Aug 13 2019

Review for Dr. Lise Cloutier, MD

Jul 30 2019

Review for Dr. John Kroger, MD

Took care of several family members over the years. He was competent and caring. We liked and trusted him. Sorry he left the area.

Apr 03 2019

Review for Dr. Mark Branda, MD

Dr. Adey failed to perform a thorough ( or even routine) assessment before making a diagnosis. She had no sense of personal space, she was disrespectful and demeaning. I got a second opinion and now I am being treated for what she refused to assess for.

Mar 25 2019

Review for Dr. Lauren Adey, MD

In depth exam and follows up with specialist for consults. He brought my anxiety level from a 10 to 0.

in Buckfield, ME - Jan 30 2019

Review for Dr. Carl Barus, MD

I have been seeing him for a few yrs now and I like him very much.He has helped in many was with my back,hands and headaches. It is hard to get in to see him but worth the wait.

in Livermore Falls, ME - Jan 29 2019

Review for Dr. Mitchell Ross, MD

Sprained shoulder & torn muscles. Asked for anti inflammatory meds... No! Take motrin and exercise an arm I cant hardly move?

Lisbon, ME - Jan 25 2019

Review for Dr. James Timoney, DO

in Augusta, ME - Jan 17 2019

Review for Dr. Roy Ulin, MD

in LEWISTON, ME - Jan 01 2019

Review for Dr. Jeffrey Lynds, MD

in Greene, ME - Nov 28 2018

Review for Dr. Michael Regan Sr, MD

A very caring doctor. Help me very much. Hated him to leave his practice here in Lewiston, Maine

in Poland , ME - Nov 08 2018

Review for Dr. Oswaldo Bisbal, MD

Horrible doctor!!! He prefers to talk down to patients and not listen to concerns. I had to press hard to get an explanation of options. He is abrasive and rude.

Auburn, ME - Sep 21 2018

Review for Dr. Patrick Fallon, MD

Dr Erickson is incompetent. She misdiagnosed me and I had to go to Boston to find out what was wrong. I am sure there are many of her patients who hve paid the ultimate price.

ME - Aug 23 2018

Review for Dr. Nicholette Erickson, MD

Dr. Matthews has ben my pcp for 25 years. I couldn't be more pleased.

in Auburn - Jul 28 2018

Review for Dr. Margaret Matthews, MD

Dr Adey and her medical support staff are fantastic. Billing and records need considerable improvements!

in Hebron, ME - Jun 28 2018

Review for Dr. Lauren Adey, MD

May 30 2018

Review for Dr. Nicholette Erickson, MD

May 01 2018

Review for Dr. Jacob Ledesma, MD

Agreed. Fast talking doctor that greatly minimalizes issues without further investigation. Would not recommend. Especially for complex knee problems.

in Lewiston Mainr - Apr 21 2018

Review for Dr. Patrick Fallon, MD

Mar 25 2018

Review for Dr. Evan Dunn, MD

I think Dr Bisbal is everything I look for in a doctor. Personable, Knowledgeable, Takes time to explain things and answer questions. I recommend him 100 %

Mar 06 2018

Review for Dr. Oswaldo Bisbal, MD

Buckfield - Feb 12 2018

Review for Dr. James Timoney, DO

in Lowell, MA - Jan 25 2018

Review for Dr. Richard Lyons, MD

I have had just one visit with Dr. Erickson but my mother-in-law was her patient in 1999 and she treated my husband from 2005-2011. I have the highest regard for her and am grateful that she is available for me.

in Auburn - Nov 17 2017

Review for Dr. Nicholette Erickson, MD

OUTSTANDING medical knowledge as well as compassion and communication.

Mexico - Nov 13 2017

Review for Dr. Anthony Regis, MD

in Poland, ME - Sep 17 2017

Review for Dr. Lauren Adey, MD

in ME - Sep 09 2017

Review for Dr. Margaret Matthews, MD

Turner Maine - Aug 16 2017

Review for Dr. Mitchell Ross, MD

The folks at this office are caring, friendly, and interested in you as an individual. She is knowledgeable and listens to you, the patient. She is interested in what you have to say.

in Lewiston, ME - Aug 15 2017

Review for Dr. Maylene Peralta, MD

Very knowledgeable, very easy to talk to Puts one at ease.

in Lewiston, ME - Aug 04 2017

Review for Dr. Neil Duval, MD

I would not bring my dog to him! He is rude and cold hearted. I wouldn't recommend him to anyone or anything.

Norway, ME - Jun 05 2017

Review for Dr. Jacob Ledesma, MD

in Lewiston, ME - May 23 2017

Review for Dr. Maylene Peralta, MD

Terrible doctor. Left me in pain without medication.

May 09 2017

Review for Dr. Nicholette Erickson, MD

Dr. Dunn has amazing bedside manner and was very precise and professional. I would highly recommend him to anyone needing Urologic care.

North Las Vegas, NV - Apr 20 2017

Review for Dr. Evan Dunn, MD

I saw Dr Lynds a few times and my conclusion is he is not very intelligent and he tends to say he will do something and then doesn't follow through very well. I urge you to look elsewhere for your medical care.

in Lewiston, ME - Apr 08 2017

Review for Dr. Jeffrey Lynds, MD

in Jay, ME - Apr 06 2017

Review for Dr. Jeffrey Lynds, MD

Very poor experience. Very rude. Uncaring. Won't listen.

lewiston, me - Apr 01 2017

Review for Dr. Michael Parker, MD

This doctor is incapable of getting anything accomplished. He is a very poorly functioning human. You are better off not going to a doctor at all. A total dunce.

Mar 01 2017

Review for Dr. Jeffrey Lynds, MD

The worst oncologist I have seen in 25 years of having incurable cancer. THE WORST!

Mar 01 2017

Review for Dr. Nicholette Erickson, MD

Blue Hill, ME - Feb 17 2017

Review for Dr. Daniel Jackson, MD

Watch out for this fast talking doctor. He needs to stick to shoulders and stay away from knees. He is nice enough however not a surgeon I would want for anyone I care about. Beware -

Gardiner, ME - Feb 11 2017

Review for Dr. Patrick Fallon, MD

in Rumford maine - Dec 01 2016

Review for Dr. Jeffrey Lynds, MD

The worst doctor I have ever had. He is a 12 year old nonchalantly playing a videogame with people's lives.

in Rumford, ME - Nov 21 2016

Review for Dr. Jeffrey Lynds, MD

We ( my family and I ) love him and his office. They and( my primary) were the only ones who believed that i was sick . I have what we now progressive complex partial seizures and just found out multiple sclerosis. THANKS GUYS

in perham me - Oct 24 2016

Review for Dr. Mitchell Ross, MD

Friendly and willing to answer questions without acting like it's a problem

Doylestown, PA - Aug 12 2016

Review for Dr. Jeffrey Bush, MD

in Otisfield, Maine - Aug 06 2016

Review for Dr. Jordan Kurta, MD

in Rumford, ME - Jun 25 2016

Review for Dr. Jeffrey Lynds, MD

Negative, No bed side manner, He gets the job done fast but the staff are the biggest reason. They are rude, defensive and continued to accuse me of trying to record them when I made a mistake thinking I could listen to music.

in Rumford, ME - Jun 06 2016

Review for Dr. Shirwac Mohamed, DMD

in Portland, ME - May 31 2016

Review for Dr. Lauren Adey, MD

Location

Rumford Hospital

420 Franklin St, Rumford, ME 04276