hospital-image
hospital-image

Northern Light a R Gould Hospital

Explore care at Northern Light a R Gould Hospital in Presque Isle, ME, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

64%

Patient Experience Rating

Equal to the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Bloodstream infection following surgery

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10

2% higher than the national average

64%

Would definitely recommend

Equal to the national average

Northern Light a R Gould Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%47%

Northern Light a R Gould Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%66%

Providers

Provider Reviews

superior

barry nowell Jul 11 2024

Review for Dr. Truelove

Dr. Brown-King is one of the best physicians I have encountered in many years. Her bedside manner is exemplary and she TRULY cares about her patients. She does not make you feel rushed and like you're on an assembly line line like so many doctors do these days. She is very thorough. She really takes...

Kala S. Jun 19 2024

Review for Dr. Browne-King

Dr. Morin has no bedside manner. His lack of empathy for his patients is less than professional. During a zoom meeting with him he continued to get upset with me for not being able to connect with him. He became very frustrated and at one point said he had no time for this. I was sent a letter...

Danny Little Jun 14 2024

Review for Dr. Morin

Very efficient and understanding.

Jun 05 2024

Review for Dr. Truelove

Dr. Zhao spoke down to me the entire appointment and even rolled her eyes at one point. I have never walk out of a doctor's appointment until today. Dr. Zhao had her own agenda and was not interested in my issues and concerns. My recommendation is to seek an alternate provider.

JG Jun 04 2024

Review for Dr. Zhao

Location

Northern Light a R Gould Hospital

140 Academy St, Presque Isle ME 04769

CallDirections

(207) 768-4000

Frequently Asked Questions

Where is Northern Light a R Gould Hospital located?

Northern Light a R Gould Hospital is located at 140 Academy St, Presque Isle, ME 04769. Find other locations and directions on Healthgrades.

Has Northern Light a R Gould Hospital won any recent awards from Healthgrades?

No, Northern Light a R Gould Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Northern Light a R Gould Hospital highly rated with patients?

67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Northern Light a R Gould Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Northern Light a R Gould Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Northern Light a R Gould Hospital profile..

How does Northern Light a R Gould Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

140 Academy St

Presque Isle, ME 04769

Directions

(207) 768-4000