Mainegeneral Medical Center

76%

Patients that would definitely recommend
6% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2018, 2017)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Death in procedures where mortality is usually very low

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Mainegeneral Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Mainegeneral Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%84%73%

Providers

Provider Reviews

Everyone in office friendly in answering my questions days before my procedure on arrival , all were professional and friendly. Dr Sarka was also professional and all went very well. Thank you!

Oct 11 2019

Review for Dr. Gregory Sarka, DDS

Aug 25 2019

Review for Dr. Gregory Sarka, DDS

Shakila and her medical assistant were outstanding. Timely, thorough care. Very attentive, caring and knowledgeable. Affirmed my medical history and communicated well. Involves the patient and family in decision making. Highly recommend.

Aug 13 2019

Review for Shakila Azimi, FNP

Jul 12 2019

Review for Dr. Gregory Sarka, DDS

I would definitely recommend Dr.Sarka. He was very professional and his assistants were very nice. They made you feel comfortable and explained everything clearly.

Waterville , ME - Jun 26 2019

Review for Dr. Gregory Sarka, DDS

Apr 11 2019

Review for Dr. Derrick Tooth, MD

Apparently he knows what he's doing, but is brusque & I did not feel 'heard'. Felt my concerns were dismissed out of hand ~

Mar 28 2019

Review for Dr. Derrick Tooth, MD

Hes a nice guy but so far 2 out of the 3 times I came in I have had to wait a ridiculous amount of time. First time 3 hours! Sitting in the waiting room now and so far it over an hour past my appt time and its lunch time and the procedure is gonna take atleast an hour!

East dixfield, ME - Dec 04 2018

Review for Dr. Gregory Sarka, DDS

in Orono - Sep 22 2018

Review for Dr. Gregory Sarka, DDS

As usual, everything started with laughter to ease the anxiety. Skilled hands, efficient staffing. But I hope i do not need to come back, but will come willingly when advised.

Oct 10 2017

Review for Dr. Gregory Sarka, DDS

I came in today and was so nervous about my surgery. The staff and Dr. Sarka were great and very patient with me. I would recommend this office to anyone. I would definitely come back here again!

Sep 14 2017

Review for Dr. Gregory Sarka, DDS

Oct 11 2017

Review for Dr. Gregory Sarka, DDS

very comfortable people to talk to. the doctor is so nice up beep.

Jun 12 2018

Review for Dr. Gregory Sarka, DDS

I had a great experience with Dr. Sarka a few months back so when it was time for my son to have his wisdom teeth removed, there was no question about who we would choose as his oral surgeon. Dr. Sarka is very professional, respectful, and caring.

Sep 22 2017

Review for Dr. Gregory Sarka, DDS

Great group of people. I highly recommend this place!!!!

Jan 24 2018

Review for Dr. Gregory Sarka, DDS

No complaints. It was an excellent experience. Linda Trask

Oct 04 2017

Review for Dr. Gregory Sarka, DDS

Dr. Sarka and his staff were so caring during this my appointment. They understood that I was nervous and took plenty of time to make me comfortable.

Sep 14 2017

Review for Dr. Gregory Sarka, DDS

all of the staff is great. i love knowing that I can go there and come out feeling good about everything that was done. If you need any work done please check them out.

May 16 2018

Review for Dr. Gregory Sarka, DDS

Very Terrfic. They got me right in for I did not have to go this weekend being in pain.

Sep 28 2017

Review for Dr. Gregory Sarka, DDS

my experience was amazing very glade that i went to mid maine oral surgery. Dr Sarka is wonderful and amazing thank you for taking such good care of me and what i needed thanks again

Sep 20 2017

Review for Dr. Gregory Sarka, DDS

Dec 06 2017

Review for Dr. Gregory Sarka, DDS

Molar was glued in with super glue. But he got it out. I'll be back.

Sep 14 2017

Review for Dr. Gregory Sarka, DDS

Best expererience at a surgeons office I have ever had. Very personable.

Sep 14 2017

Review for Dr. Gregory Sarka, DDS

Dr. Sarka took as much time as needed with me. Staff was professional and friendly.

Sep 14 2017

Review for Dr. Gregory Sarka, DDS

Thank you for making it so easy. Dr. Sarka, you and your staff all made me feel very comfortable and valued.

Nov 08 2017

Review for Dr. Gregory Sarka, DDS

Dr Sarka is my best held secret, I don't want over worked

May 25 2018

Review for Dr. Gregory Sarka, DDS

in Sinclair, ME - May 11 2017

Review for Dr. Derrick Tooth, MD

Very disappointed. Disinterest in patient comments. Should choose another specialty and take course on patient interaction.

Apr 17 2017

Review for Dr. Stephen Kelly, MD

in Jay, ME - Mar 25 2017

Review for Dr. Gregory Sarka, DDS

Dr. Sarka is one of those rare doctors who does excellent work AND is down-to-earth and personable. I wish he was a primary care physician because I would switch to him in a heart beat.

in WILTON - Jan 05 2017

Review for Dr. Gregory Sarka, DDS

He really cares about his patients. He does quality work and highly recommend him to all!

in Augusta, ME - Dec 09 2016

Review for Dr. Peter Shumway, DMD

in canaan - Nov 16 2016

Review for Dr. Gregory Sarka, DDS

Excellent bedside manner. Explains very well his intentions.

in Gardiner, ME - Oct 04 2016

Review for Dr. Ravi Kamra, MD

in Old Town, ME - Jun 03 2016

Review for Dr. Gregory Sarka, DDS

She was very caring and showed real concern during our visit. She listened to my concerns and immediately helped me with the medications. She continued to listen and help after our visit via phone. I would recommend her 100 percent.

in Wiscasset, Maine - May 06 2016

Review for Dr. Mary Barnhart, MD

Dr Kamra is very knowledgeable, very kind, and gentle during the procedures. Listens very carefully and answers all questions when asked. I have been his patient for over 22 years and I have complete trust in his abilities.

in Madison, ME - Mar 25 2016

Review for Dr. Ravi Kamra, MD

I am less than impressed with Dr Kamra After taking several tests was expected to wait 6 weeks to have doctor go over results. Needless to say am not going back have ask Dr Kamera to provide results to Primary care doctor.

Augusta, ME - Mar 03 2016

Review for Dr. Ravi Kamra, MD

Overall wonderful

Mar 10 2018

Review for Dr. Gregory Sarka, DDS

everything went as planed. cant complain

Sep 22 2017

Review for Dr. Gregory Sarka, DDS

Location

Mainegeneral Medical Center

35 Medical Center Pkwy, Augusta, ME 04330