Eastern Maine Medical Center

67%

Patients that would definitely recommend
3% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™ (2018)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10
7% lower than the national average

67%

Would definitely recommend
3% lower than the national average

Eastern Maine Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%66%

Eastern Maine Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Dr. Cheff is passionate and genuinely cares about her patients. She is knowledgeable but also willing to learn and listen to new points of view. I would trust no one more than her to take care of me.

Jul 02 2020

Review for Dr. Cheff

I've been seeing Dr Lebowitz about 10 years. Have always felt safe and cared for there by him and his staff.

Ally Jun 25 2020

Review for Dr. Lebowitz

Prompt! Dr. Walsh answered my questions.

Jun 23 2020

Review for Dr. Walsh

Dr. Trubey was personal and listened. His assistant, Miranda, was great as well.

Peter Jun 19 2020

Review for Dr. Trubey

Great Doctor and great and informative experience

Dennis Rosebush Jun 18 2020

Review for Dr. Trubey

Sorry, not impressed. Office was great, but didn't feel he spent enough time with me

Jun 18 2020

Review for Dr. Martin

Visit was very relaxing and informative

Jun 18 2020

Review for Dr. Martin

I have had both knees and one of my two hips done by Dr. Martin. I highly recommend him!!!

Marylin Famosi Jun 17 2020

Review for Dr. Martin

Always professional AND personable. Never have to wait long. Great team too.

Jun 16 2020

Review for Dr. Morse

Dr. Walsh is an excellent surgeon and an overall nice guy. He is generous with his time, realistic and encouraging in helping to set goals, and shows genuine interest in his patients' lives. His NP colleague, Misti, and their support staff contribute to a five-star team.

C Jun 16 2020

Review for Dr. Walsh

very comfortable with treatment and followup plan. Considerate of my comfort during procedure.

barb Jun 16 2020

Review for Dr. Trubey

Dr. Trubey is a wonderful doctor! Very compassionate...friendly and knowledgeable! He listens...and always takes the time for you...

Jun 09 2020

Review for Dr. Trubey

Chris Tadema-Wielandt Jun 07 2020

Review for Dr. Swalec

This was a simple surgical follow-up. Everything as usual went smoothly. Very pleased.

Jun 04 2020

Review for Dr. Walsh

Excellent Dr.. Takes the time to explain everything and staff is excellent also..:

Jun 04 2020

Review for Dr. Walsh

Dr. Tony took the time to answer my questions and to make sure I was informed of what was necessary to assure proper progression in my healing from surgery.

Jun 03 2020

Review for Dr. Tsismenakis

He did more for me in 1 visit than most dr.s would do in 2 visits

woodrow W. Clegg Jun 02 2020

Review for Dr. Brooks

Dr. Trubey made me feel that my concerns were heard and valid. He is knowledgeable about his craft. You get the sense that he truly enjoys medicine and helping people. I had a great experience and would go back again. The office was also clean and the staff was friendly.

Jun 01 2020

Review for Dr. Trubey

Dr. Trubey is very professional, yet puts me at ease with his easy mannerism.

May 30 2020

Review for Dr. Trubey

Couldn’t ask for better!! Dr Brooks is superb!!

D Davis May 30 2020

Review for Dr. Brooks

Highly professional, kind, caring and tells you like it is. Top in his field. Because of him I’m able to walk and live my life.

May 22 2020

Review for Dr. Paci

Dr. Trubey is very nice and always willing to listen. He was able to fit me in right away.

May 18 2020

Review for Dr. Trubey

Had an appointment in Nov 2019. Every appointment since has been cancelled. After information was sent to her office from Anemia Clinic, I recieved a call saying appointment was cancelled and will not be rescheduled.

May 15 2020

Review for Dr. Hughes

Doctor Trubey is a surgeon that I respect immensely. Have been a patient of his for 2 years now. He didn't "rush for the knife" so to speak, but has offered me other options which seem to be helping me stay out of the operating room for now. And, I thank him for his kindness and expertise.

Joanne Sargent May 14 2020

Review for Dr. Trubey

The reseptionist are always very pleasant, as are the drs assistants and all members of the staff. I have been seen by Dr Trubey for a few years know, and feel I am visiting with a friend as well as a doctor. Very comfortable to be with .

Donna S Joseph May 12 2020

Review for Dr. Trubey

Always feel heard , taken care of . My appointments are never rushed and I always leave happy . Best orthopedic doctor.

May 08 2020

Review for Dr. Trubey

Did a great job of getting me in very soon after I broke my wrist. Gave good, clear information relative to the injury and recovery. Cara his PA did a great job too.

Travis Noyes May 02 2020

Review for Dr. Brooks

Dr Trueby and Dr Walsh excellent! Downeast Orthopedics is the best!!

Kerry morris Apr 29 2020

Review for Dr. Trubey

Very thorough doctor.

Apr 28 2020

Review for Dr. Arshad

She is a great Doctor, She moved on from EMMC. I wish I could still see Her for My healthcare.

Rick Souther Apr 27 2020

Review for Dr. Gibson

Jack always takes the time to explain things in a way that’s easy to understand and puts our mind at ease and truly cares about our boys! Best doctor ever!

Jessica Madden Apr 19 2020

Review for Dr. Forbush

Dr Morse was both pleasant and professional. He answered any questions I had without any confusion. I would go back to him anytime.

Sandra Mizda Apr 16 2020

Review for Dr. Morse

great 90 day post L knee..

Butch Urquhart Apr 16 2020

Review for Dr. Tsismenakis

I had a telephone visit this time and my previous visits were with his assistant, Cara, who was very good at explaining to me about my injury and what needed to be done. I like her a lot, and both she and Dr. Brooks have put my own health ahead of their own. I'm blessed to get such good care.

Barbara Doody Apr 14 2020

Review for Dr. Brooks

Professional, listened and addressed our concerns in a compassionate way.

isac bloch Apr 08 2020

Review for Dr. Bloch

If I could leave zero stars I would. Not a provider I trust, seems very distracted and unable to form sentences in a way that anyone can understand. When he did get a sentence out it was just mumbled. My entire visit I felt like I was just a nuisance to him.

Apr 07 2020

Review for Dr. Kirbach

Dr Nepal is a very caring, compassionate man. He has a wonderful bedside manner and explains everything so the common person can understand what is going on. He works closely with my transplant doctors to keep everything on an even keel. I feel very safe in his care.

Linda T. Mar 31 2020

Review for Dr. Nepal

I have had Dr Benoit since 1992 and I can’t say enough about him! From the birth of my children to my many female surgeries he’s always been top notch. I would recommend him or anyone in his office. I just love that man as a person and a Dr.

Amy Bishop Mar 27 2020

Review for Dr. Benoit

Michele G Mar 25 2020

Review for Dr. Cohen

Greeted me with a smile at 8:30 AM, before I knew he was to be my surgeon. We chatted all through the 20 minute skin cancer surgery. No problems 5 days hence. He has my confidence and respect.

Arnold Stevens Mar 20 2020

Review for Dr. Starks

She was compassionate and knowledgeable. Answered all my questions thoroughly. I appreciated her expertise and experience. I felt confident in her care.

Mar 20 2020

Review for Dr. Kerr

CL Mar 18 2020

Review for Dr. Rock

He's the best.

Daniel Taylor Mar 13 2020

Review for Dr. Cruz

excellent. Dr. Hajjar was very thorough, knowledgable, and explained in detail everything did during my visit.

Paul Whitney Mar 13 2020

Review for Dr. Hajjar

Excellent neurologist! Really listens and takes the time to address your concerns. He is very knowledgeable about ms .

Judy Dunham Mar 09 2020

Review for Dr. Elmalik

Do not see this man...

James McAllister Mar 09 2020

Review for Dr. Waterman

Mar 06 2020

Review for Dr. Brown

When I was informed I needed a brain biopsy I was naturally apprehensive. Dr Cohen made the entire process worry free. He is knowledgeable, caring, patient, and his bedside manner is excellent. I experienced no pain and was feeling confident and cared for. I highly recommend Dr Cohen

Elizabeth Krista Mar 04 2020

Review for Dr. Cohen

I have been a patient for over five years. He is an excellent physician. He explains things thoroughly, he listens, and cares about his patients and has given me expert medical advice.

Mar 03 2020

Review for Dr. Santhyadka

a Five (5) plus

Gail E. Lynch Feb 28 2020

Review for Dr. Devereaux

Dr. Floyd and her team were professional, courteous and kind from start to finish. I appreciate her delicate hand and patient care.

Feb 26 2020

Review for Dr. Floyd

Feb 24 2020

Review for Dr. Sinclair

Feb 20 2020

Review for Dr. Weitman

Refused to continue my retired doctors protocol, which had been working wonderfully for me. Argued with me; did not maintain a calm, rational, professional approach to problem solving. Never went back.

Feb 18 2020

Review for Dr. Evans

Outstanding Doctor who saved my life! I found out today that he has retired! I wish him the best of anything life can honor this wonderful doctor/HUMAN BEING wherever he may be now! I hope he gets my message! I have an empty spot inside if me now that was created for him!

Shivon Feb 13 2020

Review for Dr. Mohan

A prompt response to a heart attack. Fixed it with a stent within 14 hours of entering the hospital. A very skilled and attentive doc.

Feb 13 2020

Review for Dr. McKay

Elaine Feb 08 2020

Review for Dr. Swartzbaugh

Dr. Moulton has treated me for over 10 years. I had suffered from temporal arteritis some years ago, and more recently had cataract surgery done by Dr. Moulton. He is an outstanding doctor who will be greatly missed when he retires. Wishing him all the best!!!!!!!!!!!

Gerri Feinstein Feb 06 2020

Review for Dr. Moulton

Dr.Cohen did an excellent job he explained procedures so that I could understand what the outcome would be and why he did things the way he did in order for me to have a quicker recovery. I recommend him to anyone who needs repair to the discs. Thank you Dr. Cohen

John Woodley Jan 23 2020

Review for Dr. Cohen

First class doctor. He listens well and addresses every issue. He has helped me do away with some irritating long term issues. I’ve had MS for 32 years and I’ve had a lot of doctors. This ones a keeper!

MaggieH in Trenton, ME - Jan 17 2020

Review for Dr. Elmalik

I had surgery in Nov, 2019, Dr Benoit was wonderful, caring answers all questions explains everything about the surgery and what to expect after the surgery. Great bedside manner and truly cares about his parients. I would highly recommend Dr Benoit

Suzanne white Jan 14 2020

Review for Dr. Benoit

This DR is very dismissive and rude. It felt like an ER visit. I left feeling ridiculed.

Jan 10 2020

Review for Dr. Baliog

ME - Jan 08 2020

Review for Dr. Larson

Refused to sign emergency blood order and prevented patient from getting current cancer tumor markers and overall health. She also tried to treat a healthy patients with 8 more rounds/months of chemotherapy. You'll be in great hands if you want to die quickly!

Jan 07 2020

Review for Dr. Sinclair

Larry Cyr Dec 25 2019

Review for Dr. Forbush

Mike J Dec 07 2019

Review for Dr. Cohen

My regular physician. See her once a year for wellness checkups.

Emmanuel Boss Nov 27 2019

Review for Dr. Comstock

Caring, efficient, staff easy to work with. Love his secretary she went above and beyond

Lillian Tracy Nov 25 2019

Review for Dr. Morse

Very poor. Dr Lommler does not honor the medical privacy laws. He shares private patient information without requesting the permission of the patient.

Bangor, ME - Nov 24 2019

Review for Dr. Lommler

Nov 22 2019

Review for Dr. Crofoot

Not in any would I recommend Dr. Self.

Nov 21 2019

Review for Dr. Self

This was my first visit with Dr Liu and found her very knowledgeable and nice Listened well and answered all my questions Did not feel rushed at all . Would recommend her and this practice to family or friends

Nov 17 2019

Review for Dr. Liu

Dr. Starks performed 2 parathyroidectomies and one gallbladder surgery on me. He has very good bedside manners, and is very knowledgeable about his work and details. He is truly one of the best surgeons. I am very satisfied with Dr. Starks as my doctor. I respect him.

Christine Miller Nov 13 2019

Review for Dr. Starks

For a PCP his care would have been outstanding, so for a WALK IN CARE physician to listen this well and make a patient feel so NOT RUSHED and HEARD was amazing! I walked out with exactly what I needed, unlike when I talked to my PCP, who didn't listen at ALL.

Nov 09 2019

Review for Dr. Sardina

Linda Sawyer Nov 08 2019

Review for Dr. Waterman

I will definitely miss him He took the time with me during my visits.

Nov 07 2019

Review for Dr. Maegawa

Nov 04 2019

Review for Dr. Kirkpatrick

Compassionate, straight forward, knowledgeable. I highly recommend this excellent physician.

Nov 03 2019

Review for Dr. Openshaw

I felt like she gave up on me. Lack of communication. I felt like she thought I was just wasting her time. I need help and apparently she cant provide it. Very upset.

Oct 31 2019

Review for Dr. Kirkpatrick

I took my mother to her and what I liked about her she takes the time to listen to her patients. She does everything she can to help them get well. I would highly recommend her a great doctor a job well done thanks

Jacquelyn Morrison Oct 30 2019

Review for Dr. Horton

Absolutely love Dr. Elmalik! Best neurologist I've had! Very knowledgeable and compassionate. Never talks down to me and always explains things clearly. I never feel rushed.

Sandi MacDonald Oct 28 2019

Review for Dr. Elmalik

Fantastic care, great humor, and was able to successfully remove a large tumor in a complicated spot. If I need an Orthopedic surgeon again I'm going to Dr. Morse.

James Oct 22 2019

Review for Dr. Morse

Dr. Miller is an excellent doctor and I have full confidence in him. He is knowledgable, thorough, and a very good listener. He takes the time to make sure all my questions are answered and he is very compassionate. I highly recommend him!

Oct 21 2019

Review for Dr. Miller

Never have to wait. Willing to take the time to answer all questions and concerns. Patient and personable.

Oct 18 2019

Review for Dr. Martin

Truly exceptional care

Oct 17 2019

Review for Dr. Morse

Dr. Brooks is always very pleasant and professional. I would recommend him to anyone who would need a surgeon.

Clairma in Hudson, ME - Oct 15 2019

Review for Dr. Brooks

Great friendly staff.

Oct 14 2019

Review for Dr. Walsh

I. have complete trust and faith in Dr Brooks He does and wants the best outcome for his patients

Kathy Oct 12 2019

Review for Dr. Brooks

The office is very comfortable and attractive.

Oct 11 2019

Review for Dr. Martin

Dr. Walsh has always been available to me. He responds to telephone calls, is not at all rushed and spends whatever time is necessary. He also knows me and remembers my challenges. I am very pleased he is my orthopedic surgeon.

Bruce T. Saunders Oct 09 2019

Review for Dr. Walsh

very professional, friendly and compassionate and very concerned for the patient's well being

Oct 08 2019

Review for Dr. Brooks

Dr. Brooks was friendly, reassuring, informative. He gave me his full attention. I did not feel that he was in a hurry. Actually he is quite handsome and charming.

Margaret Robinson Oct 08 2019

Review for Dr. Brooks

I have had two hip replacement surgeries with Dr. Newman. He and the whole team are fantastic. He takes time to explain everything and has the best bedside manner, making all the anxiety away.

June Oct 06 2019

Review for Dr. Newman

Dr Brooks takes time to talk and explain everything . Very caring Doctor.

Oct 05 2019

Review for Dr. Brooks

Dr Walsh is, in our opinion, the best knee Dr in town. I trust his knowledge and experience in caring for my tired knees.

Joseph (Brian) Burby Oct 04 2019

Review for Dr. Walsh

Dr. Martin was excellent. He explained what to expect on my journey with my new knee. I’m 10 days post op and very pleased with my progress so far.

Oct 04 2019

Review for Dr. Martin

Location

Eastern Maine Medical Center

489 State St, Bangor, ME 04401