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Saint Francis Medical Center

Saint Francis Medical Center in Monroe, LA - Get directions, phone number, research physicians, and compare hospital ratings for Saint Francis Medical Center on Healthgrades.

72%

Patient Experience Rating

8% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

5% higher than the national average

72%

Would definitely recommend

8% higher than the national average

Saint Francis Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Saint Francis Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%66%

Providers

Provider Reviews

Dr. Tommy Banks is an outstanding physician. He's very professional, compassionate and thorough. As a patient, I have been able to share my concerns about my overall health and my needs have been met. I would definitely recommend Dr. Banks to anyone who is seeking a doctor that cares about their...

Robin Chisholm Jun 14 2024

Review for Dr. Banks III

I wouldn’t recommend anyone else. Bring a survivor or prostate cancer for years I look back at the way he treated it. He sat me down and explained that it was a nine on the Gleason scale and was very aggressive and serious. Making a long story short he spent over 4 hours doing surgery on me and...

Jun 12 2024

Review for Dr. Murphy

Short wait times,question answered thoroughly, Staff is very nice and professional.

Jun 11 2024

Review for Dr. Cordas

Dr. Vekovius did not give up until he found a solution to my condition. The vision in my right eye has improved greatly since seeing him. He was able to recommend the exact tests needed to confirm my condition. I am thankful that he did not give up on me and my eyes.

Donna Faulkenberry Jun 11 2024

Review for Dr. Vekovius

Dr Ensminger is the best doctors. We have always had a great experience with him and his staff. Our family has used him for over 20 years. We have followed him from Winnfield to Ruston, over a 2 hour drive one way. He is the type of doctor that sits and listens to you. He will find out what's...

Anita Murray Jun 06 2024

Review for Dr. Ensminger

Location

Saint Francis Medical Center

309 Jackson St, Monroe LA 71201

CallDirections

(318) 966-4000

Frequently Asked Questions

Where is Saint Francis Medical Center located?

Saint Francis Medical Center is located at 309 Jackson St, Monroe, LA 71201. Find other locations and directions on Healthgrades.

Has Saint Francis Medical Center won any recent awards from Healthgrades?

No, Saint Francis Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Saint Francis Medical Center highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Saint Francis Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Saint Francis Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Saint Francis Medical Center profile..

How does Saint Francis Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

309 Jackson St

Monroe, LA 71201

Directions

(318) 966-4000