Saint Charles Parish Hospital

78%

Patients that would definitely recommend
8% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Breakdown of abdominal incision site

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10
11% higher than the national average

78%

Would definitely recommend
8% higher than the national average

Saint Charles Parish Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%89%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Saint Charles Parish Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%74%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Dr. Sonia Alencherry, MD

Family Medicine

4 Ratings
Dr. Sonia Alencherry, MD

Dr. Tlaloc Alferez, MD

Internal Medicine

7 Ratings
Dr. Tlaloc Alferez, MD

Dr. Miriam Azuoru, MD

Hospital Medicine

Dr. Miriam Azuoru, MD

Dr. John Burvant, MD

Orthopedic Surgery

8 Ratings
Dr. John Burvant, MD

Dr. Kiran Chava, MD

Internal Medicine

3 Ratings
Dr. Kiran Chava, MD

Dr. Sujata Chava, MD

Internal Medicine

8 Ratings
Dr. Sujata Chava, MD

Dr. Thomas Crouch, MD

Emergency Medicine

Dr. Thomas Crouch, MD

Dr. Vadakkipalayam Devarajan, MB

Nephrology

Dr. Vadakkipalayam Devarajan, MB

Dr. Gautam Dixit, MD

Emergency Medicine

Dr. Gautam Dixit, MD

Dr. Brandon Donnelly, MD

Orthopedic Hand Surgery

6 Ratings
Dr. Brandon Donnelly, MD

Dr. Deanna Elsea, MD

Internal Medicine

54 Ratings
Dr. Deanna Elsea, MD

Dr. Joseph Finstein, MD

Orthopedic Surgery

6 Ratings
Dr. Joseph Finstein, MD

Dr. Kimberly Fremin, MD

Nephrology

2 Ratings
Dr. Kimberly Fremin, MD

Dr. Jorge Garces, MD

Transplant Nephrology

Dr. Jorge Garces, MD

Dr. Charles Haddad Jr, MD

Orthopedic Surgery

14 Ratings
Dr. Charles Haddad Jr, MD

Dr. Daniel Harlin, MD

Radiology

9 Ratings
Dr. Daniel Harlin, MD

Dr. William Holmes Jr, MD

Family Medicine

2 Ratings
Dr. William Holmes Jr, MD

Dr. Chemmale Jayakrishnan, MD

Cardiology

Dr. Chemmale Jayakrishnan, MD

Dr. Kevin Joseph, MD

Family Medicine

5 Ratings
Dr. Kevin Joseph, MD

Dr. Joshua Kaufman, MD

Physical Medicine & Rehabilitation

4 Ratings
Dr. Joshua Kaufman, MD

Dr. Douglas Koppel, MD

Dermatology

5 Ratings
Dr. Douglas Koppel, MD

Dr. Marc Labat, MD

Emergency Medicine

3 Ratings
Dr. Marc Labat, MD

Dr. Willard Mann Jr, MD

General Surgery

2 Ratings
Dr. Willard Mann Jr, MD

Dr. Robert Marroquin Jr, DPM

Podiatry

2 Ratings
Dr. Robert Marroquin Jr, DPM

Dr. Manon Mashburn, MD

Psychosomatic Medicine

18 Ratings
Dr. Manon Mashburn, MD

Dr. James McConville Jr, MD

Forensic Psychiatry

2 Ratings
Dr. James McConville Jr, MD

Dr. Keith Melancon, MD

Orthopedic Surgery

12 Ratings
Dr. Keith Melancon, MD

Dr. Jack Murphy, MD

Cosmetic Dermatologic Surgery

12 Ratings
Dr. Jack Murphy, MD

Dr. Parimal Parikh, MD

Internal Medicine

2 Ratings
Dr. Parimal Parikh, MD

Dr. Christopher Paris, MD

Cardiology

5 Ratings
Dr. Christopher Paris, MD

Dr. Escipion Pedroza, MD

Endocrinology, Diabetes & Metabolism

31 Ratings
Dr. Escipion Pedroza, MD

Dr. Henry Pretus, MD

Vascular Surgery

3 Ratings
Dr. Henry Pretus, MD

Dr. Sidney Raymond, MD

Internal Medicine

7 Ratings
Dr. Sidney Raymond, MD

Dr. Andrew Sander, MD

Psychiatry

3 Ratings
Dr. Andrew Sander, MD

Dr. Marguerite Sandow, MD

Obstetrics & Gynecology

Dr. Marguerite Sandow, MD

Dr. John Seymour, MD

Emergency Medicine

2 Ratings
Dr. John Seymour, MD

Dr. Jeffrey Sketchler, MD

Orthopedic Surgery

12 Ratings
Dr. Jeffrey Sketchler, MD

Dr. Michael Smith, MD

Emergency Medicine

Dr. Michael Smith, MD

Dr. Harold Stokes, MD

Orthopedic Hand Surgery

12 Ratings
Dr. Harold Stokes, MD

Dr. Erik Sundell, MD

Emergency Medicine

Dr. Erik Sundell, MD

Dr. Pallavi Sunkara, MD

Internal Medicine

Dr. Pallavi Sunkara, MD

Dr. Charles Thomas, MD

General Surgery

20 Ratings
Dr. Charles Thomas, MD

Dr. Michael Zeringue, MD

Pain Medicine

21 Ratings
Dr. Michael Zeringue, MD

Provider Reviews

Disappointed. Took 2 days to get 1 medication refilled. Switching asap.

Aug 31 2019

Review for Dr. Sonia Alencherry, MD

Always very professional and great bed side manner.Did a revision on my rt.hip and did an excellent job.Always x rays my hip on every visit and shows it to me as to doing well.I recommend him to anyone needing an orthopedic Dr.

Jul 30 2019

Review for Dr. Jeffrey Sketchler, MD

Jul 18 2019

Review for Dr. Miriam Azuoru, MD

Jun 11 2019

Review for Dr. Charles Haddad Jr, MD

My brother has been under Dr. Pretus care for quite some time. He is a great doctor. I pray that God continue to bless him with His special blessings. Thank you ?? for taking care of our brother. Robin Scott Raphael

in Gramercy , LA - Jun 07 2019

Review for Dr. Henry Pretus, MD

Very Professional and Compassionate! Would recommend him 100%

in Picayune, MS - May 29 2019

Review for Dr. Keith Melancon, MD

I was clearly told my abdominal hernia needed surgery in Oct of 2018. After a 7 month runaround 4 office visits and 2 MRIs i was then told surgery was not necessary. I am now filing a complaint against Southern Surgical. Very disorganized staff and surgeon

May 22 2019

Review for Dr. Charles Thomas, MD

Excellent bed side manned and takes his time with you.

Apr 20 2019

Review for Dr. Michael Zeringue, MD

My daughter, husband, and daughter have been going to Dr. Koppel for many years and we love him. He is very friendly and takes the time with his patients to answer all of their questions and assess any problems without feeling rushed.

Apr 16 2019

Review for Dr. Douglas Koppel, MD

Dr. Haddad has done 3 knee surgeries on me. He is a great doctor with a wonderful bedside manner. I highly recommend him!

in Boutte, LA - Apr 15 2019

Review for Dr. Charles Haddad Jr, MD

Mar 12 2019

Review for Dr. Andrew Sander, MD

Doctor has a great bedside manner and is always attentive to his patient needs. He looks at the resident as pa erson not as a problem or diagnosis

in metairie, LA - Feb 25 2019

Review for Dr. Parimal Parikh, MD

Jan 16 2019

Review for Dr. Escipion Pedroza, MD

Doctor Burvant became agitated with my numerous questions regarding my injury and proposed treatment and begrudgingly return for one more minute when I had additional questions. Health care is expensive. Paying patients deserve quality care.

Metairie, LA - Nov 03 2018

Review for Dr. John Burvant, MD

Dr. Melancon is a great doctor. Very compassionate & caring. Took his time in explaining the diagnosis & plan of care for my mom. His treatment plan was on target & helped her pain. No narcotics prescribed, either!!

Aug 11 2018

Review for Dr. Keith Melancon, MD

in Metairie, LA - Jul 11 2018

Review for Dr. John Burvant, MD

This clown Dr. Kevin Joseph just billed my Blue Cross medical insurance for a bogus visit. I will be contacting my insurance company to remove this bogus bill for almost $250.

May 30 2018

Review for Dr. Kevin Joseph, MD

I've been with Dr. Pedroza for over 30 years. I travel every 90 days from Houma to his Laplace office because he is the best. I've tried to seek the same quality care in Houma and have found none!

in Houma, La - Apr 27 2018

Review for Dr. Escipion Pedroza, MD

in Arabi - Apr 18 2018

Review for Dr. Escipion Pedroza, MD

in BATON ROUGE, LA - Mar 30 2018

Review for Dr. Escipion Pedroza, MD

Dr Pedroza is an excellent doctor, very knowledgeable about your problems, and listens and has answers for your questions. the staff is very friendly and helpful. the wait time is a little long but he is worth the wait. Nicholas Patterson

in kENNER - Mar 13 2018

Review for Dr. Escipion Pedroza, MD

Mar 10 2018

Review for Dr. Escipion Pedroza, MD

Metairie, LA - Mar 07 2018

Review for Dr. Escipion Pedroza, MD

in River Ridge - Mar 06 2018

Review for Dr. Escipion Pedroza, MD

New Orleans - Mar 02 2018

Review for Dr. Escipion Pedroza, MD

in Metairie La - Feb 24 2018

Review for Dr. Escipion Pedroza, MD

Very knowledgeable about diabetes and a very nice person

in Houma, LA - Feb 10 2018

Review for Dr. Escipion Pedroza, MD

Feb 06 2018

Review for Dr. Escipion Pedroza, MD

Feb 06 2018

Review for Dr. Escipion Pedroza, MD

This Doctor doesn’t know how to manage his time wisely. You may wait 3 plus hours after your appointment time to be seen. Doesn’t help you feel confident in his abilities to treat you.

Metairie, LA - Nov 30 2017

Review for Dr. Michael Zeringue, MD

When we moved to Oakland 4 years ago we never dreamed we would find a physician like Dr Elsea. She is amazing. She is so patient and understanding and such a great doctor. We need more doctors like her. I highly recommend her.

Oakland, TN - Nov 03 2017

Review for Dr. Deanna Elsea, MD

in Hahnville, Louisiana - Sep 09 2017

Review for Dr. Tlaloc Alferez, MD

in Luling, LA - Sep 03 2017

Review for Dr. Brandon Donnelly, MD

Aug 29 2017

Review for Dr. Manon Mashburn, MD

He's the best! . Highly recommend. Had wrist ruptured flexor tendon repaired and wrist plate removed from surgery from a different Doctor No complication with Dr Donnelly surgery. Wished I had him for my first fractured wrist surgery. The staff were always pleasant

Picayune, MS - Aug 24 2017

Review for Dr. Brandon Donnelly, MD

in Belle Chasse LA - Aug 17 2017

Review for Dr. Charles Thomas, MD

in Oakland,TN - Jul 19 2017

Review for Dr. Deanna Elsea, MD

New Orleans, LA - Jul 19 2017

Review for Dr. Kevin Joseph, MD

in Somerville,TN - Jul 18 2017

Review for Dr. Deanna Elsea, MD

Excellent doctor. Takes the time to answer all question that you have.

in Somerville TN - Jul 07 2017

Review for Dr. Deanna Elsea, MD

very kind and informative. took time with my family member and explained the details. like the fact he used an anatomy book to help explain things

New Orleans, LA - Jun 29 2017

Review for Dr. Charles Thomas, MD

in Oakland, TN - Jun 10 2017

Review for Dr. Deanna Elsea, MD

Dr. Elsea has been my Dr. For 10 years. She is very professional and through. The only complaint is the time it takes for lab resultsto be called to you. I highly recommend her as your primary care provider.

in Oakland, TN - Jun 10 2017

Review for Dr. Deanna Elsea, MD

Dr Elsea has been my doctor for several years. She and her staff are always kind and understanding. I would highly recommend Dr Elsea to anyone who needs a professional, knowledgeable, caring physician.

Toronto, ON - Jun 02 2017

Review for Dr. Deanna Elsea, MD

Dr. Elsea has been my PCP since 2008. I have been very satisfied with the care she and her staff provide. I especially like that it has remained a small office where the doctor remembers your name. Highly recommend.

in Oakland, TN - May 28 2017

Review for Dr. Deanna Elsea, MD

My only complaint about my experience with this office is informing you about lab and test results in a timely manner.

Oakland, TN - May 26 2017

Review for Dr. Deanna Elsea, MD

Somerville, TN - May 12 2017

Review for Dr. Deanna Elsea, MD

This woman is one of the worst doctors I have ever seen. She is more interested in her phone calls and lunch than in her patients.

Metairie, La - May 10 2017

Review for Dr. Manon Mashburn, MD

in Kenner, LA - May 10 2017

Review for Dr. Sonia Alencherry, MD

Would not recommend this Dr. To anyone. Does not care for patients. Does not take time with them.

in Bellechasse, LA - May 10 2017

Review for Dr. Charles Thomas, MD

Location

Saint Charles Parish Hospital

1057 Paul Maillard Rd, Luling, LA 70070