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Our Lady of the Lake Surgical Hospital

Our Lady of the Lake Surgical Hospital is a medical facility located in Slidell, LA. This hospital has been recognized for Outstanding Patient Experience Award™.

91%

Patient Experience Rating

19% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Breakdown of abdominal incision site

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
90%

Patients who gave a rating of 9 or 10

15% higher than the national average

91%

Would definitely recommend

19% higher than the national average

Our Lady of the Lake Surgical Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%91%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%80%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%75%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%69%54%

Our Lady of the Lake Surgical Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%88%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%86%76%

Providers

Provider Reviews

He’s such a good Dr. He’s very straight forward and self sufficient!!! He’s done multiple procedures for me. And every single procedure has turned out above expectations!!!

Cindy Carranza Jun 16 2024

Review for Dr. Balder Jr

Informative, kind, attentive, great bedside manner, very helpful.

Melissa Gillespie Jun 04 2024

Review for Dr. Estopinal

I came to him stable from my Tailbone removal pain after years of procedures and medication experimentation. He insisted on changing my stable routine and caused me a roller coaster of issues. He insisted he knew what was best for me and pushed a spine stimulator. It seemed when I asked questions...

May 26 2024

Review for Dr. Lee

Office visit with Dr. Sessions was quite thorough--explaining everything and providing my options. Had carpal tunnel surgery 8 weeks ago and able to function 99% normally. As they say 'it was a piece of cake'! Highly recommended!

May 20 2024

Review for Dr. Session

He took the time to talk to me. He was not rushed

May 17 2024

Review for Dr. Finney

Location

Our Lady of the Lake Surgical Hospital

1700 Lindberg Dr, Slidell LA 70458

CallDirections

(985) 641-0600

Frequently Asked Questions

Where is Our Lady of the Lake Surgical Hospital located?

Our Lady of the Lake Surgical Hospital is located at 1700 Lindberg Dr, Slidell, LA 70458. Find other locations and directions on Healthgrades.

Has Our Lady of the Lake Surgical Hospital won any recent awards from Healthgrades?

Yes, Our Lady of the Lake Surgical Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Our Lady of the Lake Surgical Hospital highly rated with patients?

90% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Our Lady of the Lake Surgical Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Our Lady of the Lake Surgical Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Our Lady of the Lake Surgical Hospital profile..

How does Our Lady of the Lake Surgical Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1700 Lindberg Dr

Slidell, LA 70458

Directions

(985) 641-0600