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Ochsner University Hospital and Clinics

Ochsner University Hospital and Clinics is a medical facility located in Lafayette, LA. This hospital has been recognized for Outstanding Patient Experience Award™.

77%

Patient Experience Rating

13% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Death in procedures where mortality is usually very low
  • Breakdown of abdominal incision site

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

12% higher than the national average

77%

Would definitely recommend

13% higher than the national average

Ochsner University Hospital and Clinics

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%73%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%61%47%

Ochsner University Hospital and Clinics

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%71%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%66%

Providers

Provider Reviews

Dr.Zachary Davis was very friendly, knowledgeable and very caring ! He made me feel at ease. Over all excellent experience with him !!!

Marie A. Jun 10 2024

Review for Dr. Davis

I have been under Dr. Jays care for many years! He and his staff follow my care and schedule me for regular checkups and anything out of the ordinary! I have recently begun bringing my husband who is a stage 4 COPD patient under Hospice Palative Care! Dr Jay is extremely thorough and cautious! ...

Madeline Leblanc Jun 06 2024

Review for Dr. Jaikishen

A great neurologist who knows his specialty. He always explains things thoroughly and never rushes in and out. I would recommend him!

Fay May 24 2024

Review for Dr. Foreman

My daughter’s dental appliance broke. Called the office. The staff was very helpful working her in on the same day. Repaired appliance and ordered a new one.

May 23 2024

Review for Dr. Landry

I felt she had my best interest at hand and was so knowledgeable about my condition! Her staff was excellent and compassionate!! Excellent! Excellent!!!

Blaise Talbot May 21 2024

Review for Dr. Grisby

Location

Ochsner University Hospital and Clinics

2390 W Congress St, Lafayette LA 70506

CallDirections

(337) 261-6000

Frequently Asked Questions

Where is Ochsner University Hospital and Clinics located?

Ochsner University Hospital and Clinics is located at 2390 W Congress St, Lafayette, LA 70506. Find other locations and directions on Healthgrades.

Has Ochsner University Hospital and Clinics won any recent awards from Healthgrades?

Yes, Ochsner University Hospital and Clinics has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Ochsner University Hospital and Clinics highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Ochsner University Hospital and Clinics score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Ochsner University Hospital and Clinics?

Phone number, appointment information, and directions can be found on Healthgrades Ochsner University Hospital and Clinics profile..

How does Ochsner University Hospital and Clinics rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2390 W Congress St

Lafayette, LA 70506

Directions

(337) 261-6000