Mercy Regional Medical Center

69%

Patients that would definitely recommend
1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018, 2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

69%

Would definitely recommend
1% lower than the national average

Mercy Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%88%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%71%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Mercy Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%71%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Dr. Eduardo Alvarez, MD

Internal Medicine

1 Ratings
Dr. Eduardo Alvarez, MD

Dr. Brent Ardoin, MD

Hospice & Palliative Medicine

Dr. Brent Ardoin, MD

Dr. Charles Aswell III, MD

Internal Medicine

7 Ratings
Dr. Charles Aswell III, MD

Dr. Donald Barnes Jr, MD

Obstetrics & Gynecology

12 Ratings
Dr. Donald Barnes Jr, MD

Dana Batts, FNP

Nursing (Nurse Practitioner)

32 Ratings
Dana Batts, FNP

Dr. Carl Boagni, MD

Internal Medicine

8 Ratings
Dr. Carl Boagni, MD

Dr. Jevin Bordelon, MD

Family Medicine

Dr. Jevin Bordelon, MD

Dr. Charles Bowie, MD

Urology

6 Ratings
Dr. Charles Bowie, MD

Dr. Michael Brunet, MD

Orthopedic Surgery

15 Ratings
Dr. Michael Brunet, MD

Dr. Chantel Burns, MD

Emergency Medicine

1 Ratings
Dr. Chantel Burns, MD

Dr. Francisco Cantu, MD

General Surgery

1 Ratings
Dr. Francisco Cantu, MD

Dr. Jason Chambers, MD

Family Medicine

3 Ratings
Dr. Jason Chambers, MD

Dr. Kevin Courville, MD

Advanced Heart Failure & Transplant Cardiology

2 Ratings
Dr. Kevin Courville, MD

Dr. Robert Craig, MD

General Surgery

5 Ratings
Dr. Robert Craig, MD

Dr. Henry Dupre, MD

Emergency Medicine

7 Ratings
Dr. Henry Dupre, MD

Dr. Kian Ehsan, MD

Cardiology

3 Ratings
Dr. Kian Ehsan, MD

Dr. Stephen Etheredge, MD

Family Medicine

9 Ratings
Dr. Stephen Etheredge, MD

Dr. Marc Fernandez, MD

Family Medicine

2 Ratings
Dr. Marc Fernandez, MD

Anna Fontenot, APRN

Nursing (Nurse Practitioner)

7 Ratings
Anna Fontenot, APRN

Dr. Charles Fontenot, MD

Family Medicine

3 Ratings
Dr. Charles Fontenot, MD

Dr. James Fontenot, MD

Internal Medicine

8 Ratings
Dr. James Fontenot, MD

Dr. Kayla Fontenot, MD

Obstetrics & Gynecology

6 Ratings
Dr. Kayla Fontenot, MD

Dr. Thomas Fontenot, MD

Family Medicine

4 Ratings
Dr. Thomas Fontenot, MD

Dr. Daniel Frey, MD

General Surgery

5 Ratings
Dr. Daniel Frey, MD

Dr. Leonard Giuffreda III, MD

Family Medicine

Dr. Leonard Giuffreda III, MD

Dr. Gregory Glowacki, MD

Pediatrics

1 Ratings
Dr. Gregory Glowacki, MD

Dr. Prashant Gupta, MD

Emergency Medicine

Dr. Prashant Gupta, MD

Dr. Richard Hebert II, MD

Ear, Nose, and Throat

4 Ratings
Dr. Richard Hebert II, MD

Dr. Brian Heinen, MD

Family Medicine

4 Ratings
Dr. Brian Heinen, MD

Dr. Jade Heinen, MD

Family Medicine

7 Ratings
Dr. Jade Heinen, MD

Dr. Monty Heinen, MD

Obstetrics & Gynecology

40 Ratings
Dr. Monty Heinen, MD

Dr. Raphael Higginbotham, MD

Nephrology

3 Ratings
Dr. Raphael Higginbotham, MD

Dr. Lawrence Hill, MD

Family Medicine

Dr. Lawrence Hill, MD

Dr. Michael Holland, MD

Orthopedic Surgery

15 Ratings
Dr. Michael Holland, MD

Herndon Jeansonne II, APRN

Nursing (Nurse Practitioner)

2 Ratings
Herndon Jeansonne II, APRN

Dr. Yamen Korab, MD

Family Medicine

3 Ratings
Dr. Yamen Korab, MD

Dr. Upendra Kulkarni, MD

Obstetrics & Gynecology

10 Ratings
Dr. Upendra Kulkarni, MD

Dr. Jeffery Lafleur, MD

Internal Medicine

5 Ratings
Dr. Jeffery Lafleur, MD

Dr. Marcellus Lahaye, MD

Urology

3 Ratings
Dr. Marcellus Lahaye, MD

Dr. Nicholas Lahaye, MD

Family Medicine

5 Ratings
Dr. Nicholas Lahaye, MD

Dr. Wayne Lahaye, MD

Family Medicine

Dr. Wayne Lahaye, MD

Dr. Blaine Lavergne, MD

Family Medicine

5 Ratings
Dr. Blaine Lavergne, MD

Dr. Larry Leblanc, MD

Family Medicine

2 Ratings
Dr. Larry Leblanc, MD

Dr. Larry Leyser, MD

Cardiology

Dr. Larry Leyser, MD

Dr. John Lindsay, MD

Internal Medicine

Dr. John Lindsay, MD

Dr. Robert Menuet, MD

Cardiology

1 Ratings
Dr. Robert Menuet, MD

Dr. Randall Miller, MD

Internal Medicine

3 Ratings
Dr. Randall Miller, MD

Dr. Charles Monier, MD

Cardiology

Dr. Charles Monier, MD

Dr. Louis Nix, MD

Sleep Medicine

1 Ratings
Dr. Louis Nix, MD

Dr. Vitalis Okechukwu, MD

Infectious Disease Medicine

17 Ratings
Dr. Vitalis Okechukwu, MD

Dr. Robert Ordonez, MD

Family Medicine

Dr. Robert Ordonez, MD

Dr. Michael Owens, MD

Emergency Medicine

Dr. Michael Owens, MD

Dr. Matthew Prudhomme, DO

Internal Medicine

Dr. Matthew Prudhomme, DO

Dr. John Rainey, MD

Family Medicine

4 Ratings
Dr. John Rainey, MD

Dr. Joseph Reed Jr, MD

Diagnostic Radiology

Dr. Joseph Reed Jr, MD

Dr. Eric Reish, MD

Ophthalmology

10 Ratings
Dr. Eric Reish, MD

Dr. Juliet Robinson, MD

Internal Medicine

3 Ratings
Dr. Juliet Robinson, MD

Dr. Oscar Rodriguez, MD

Internal Medicine

4 Ratings
Dr. Oscar Rodriguez, MD

Dr. Kristen Sager, MD

Oncology

1 Ratings
Dr. Kristen Sager, MD

Dr. Jose Santiago Jr, MD

Pulmonary Disease

1 Ratings
Dr. Jose Santiago Jr, MD

Dr. Reginald Segar, MD

Family Medicine

1 Ratings
Dr. Reginald Segar, MD

Dr. Lawrence Simon, MD

Pediatric Otolaryngology (Ear, Nose & Throat)

5 Ratings
Dr. Lawrence Simon, MD

Dr. Kondilo Skirlis-Zavala, MD

Family Medicine

Dr. Kondilo Skirlis-Zavala, MD

Dr. Thomas Soileau, MD

Family Medicine

3 Ratings
Dr. Thomas Soileau, MD

Dr. Michael St Romain, MD

Emergency Medicine

2 Ratings
Dr. Michael St Romain, MD

Dr. Zebediah Stearns, MD

Hospice & Palliative Medicine

6 Ratings
Dr. Zebediah Stearns, MD

Dr. Adam Tassin Jr, MD

Family Medicine

Dr. Adam Tassin Jr, MD

Dr. Tanyanika Towe, MD

Oncology

1 Ratings
Dr. Tanyanika Towe, MD

Dr. John Vallee, MD

Urology

15 Ratings
Dr. John Vallee, MD

Melissa Vallet, FNP-BC

Nursing (Nurse Practitioner)

4 Ratings
Melissa Vallet, FNP-BC

Dr. Steven Vidrine, MD

Family Medicine

4 Ratings
Dr. Steven Vidrine, MD

Dr. Lori Vidrine-Parks, MD

Internal Medicine

Dr. Lori Vidrine-Parks, MD

Dr. David Ware, MD

Family Medicine

5 Ratings
Dr. David Ware, MD

Dr. Michael Williams, MD

Family Medicine

Dr. Michael Williams, MD

Provider Reviews

Sep 27 2019

Review for Dr. Stephen Etheredge, MD

Couldn't ask for better people! Absolutely amazing! Thanks for everything!

Sep 26 2019

Review for Dr. Monty Heinen, MD

Thorough fast visit. Took proper amount of time with me. Easy to talk to. Proper treatment for injury.

Sep 19 2019

Review for Dr. Stephen Etheredge, MD

Sep 18 2019

Review for Dr. Stephen Etheredge, MD

Have been a patient here for years. Great staff! They never disappoint

Sep 17 2019

Review for Dr. Monty Heinen, MD

I would recommend seeing wDr. Heinen. He is a very caring doctor with good bedside manners and he treats everyone with dignity and respect.x

Sep 13 2019

Review for Dr. Monty Heinen, MD

Best doctor in town! Very passionate and knowledgable! He treated me in the emergency room and in the clinic! And when it comes to facial aesthetics procedures he is the best!! A real artist indeed !

Aug 08 2019

Review for Dr. Yamen Korab, MD

Dr. Etheredge was very thorough. He took the time to listen, answered all my questions and was very professional. His support staff was great too!

Aug 08 2019

Review for Dr. Stephen Etheredge, MD

Jul 31 2019

Review for Dr. Stephen Etheredge, MD

Jul 20 2019

Review for Dr. Stephen Etheredge, MD

She is a wonderful Doctor, she listens to me, takes time to hear everything that is going on and wants to help you.

Jul 16 2019

Review for Dr. Juliet Robinson, MD

He has done wonders for my overall health. Prescribed the perfect balance pf meds for my blood pressure and diabetes treatment. Would highly recommend him.

Jul 01 2019

Review for Dr. Charles Aswell III, MD

in Baton Rouge, LA - Jun 30 2019

Review for Dr. Stephen Etheredge, MD

The office staff are inept. We had scheduled the appointment but when we got there, they had no record.

May 31 2019

Review for Dr. James Fontenot, MD

May 27 2019

Review for Dr. Charles Aswell III, MD

If there was an option for ZERO stars, I would select it. By far, the most unprofessional, rude and arrogant doctor I’ve ever met.

May 22 2019

Review for Dr. Vitalis Okechukwu, MD

He is a nice, well-education physician who listens to his patients. My only problem with him is I believe he doesn't treat aggressively enough. I guess that could be due to the opiod epidemic.

May 11 2019

Review for Dr. Jeffery Lafleur, MD

When he took time off for wedding/honeymoon, his office told me that I need to find a new doctor. And then they said they couldn't recommend anyone else for me. I had to ask my child's doctor to recommend another internal medicine doctor for me. PATHETIC!

May 11 2019

Review for Dr. James Fontenot, MD

Dr. Fernandez listens to his patients very well. He is thorough in addressing any need and quickly assesses a situation to explore options concerning your health complaints. I'm very satisfied.

May 01 2019

Review for Dr. Marc Fernandez, MD

Always takes the time to answer any/all questions. Effective communication when detailing patient care. Best doctor for my mom’s chronic eye condition.

Apr 03 2019

Review for Dr. Eric Reish, MD

Mar 28 2019

Review for Dr. John Rainey, MD

He is astute and genuinely interested in your health issues. He has improved my health conditions significantly.

Mar 20 2019

Review for Dr. Raphael Higginbotham, MD

Very attentive during consultation, pre op and post op visits. Thorough explanation of procedure and possible risks and recovery time. Post op, I felt genuinely cared for Dr Craig, Mercy Hospital's staff, and his ofc staff during follow up visits. I could not have asked for better care.

in Iowa, LA - Mar 06 2019

Review for Dr. Robert Craig, MD

An amazing Dr. I trust him completely and he makes you feel very comfortable. I pray he's able to help extend my family. I would recommend him to anyone!

in Ville Platte, LA - Feb 08 2019

Review for Dr. Upendra Kulkarni, MD

Feb 07 2019

Review for Dr. Marc Fernandez, MD

I have nothing but wonderful things to say about Dana. She is thorough and attentive. I wish I could give her 10 stars!

ME - Nov 16 2018

Review for Dana Batts, FNP

After 3 procedures in 2018 each of which have been successfully and professionally performed I acknowledge my utmost satisfication. Dr Vallee goes the extra mine to make his patients and guest comfortable.

Oct 11 2018

Review for Dr. John Vallee, MD

Dr. Chambers has the best bedside manners I’ve ever encountered. He does not rush and answers all questions. He knows a lot and teaches too

Eunice, LA - Oct 01 2018

Review for Dr. Jason Chambers, MD

We are so thankful that Dr. Frey was in the ER at Lourdes when we came in. He was the expert that we needed and saved my husband's life.

Sep 13 2018

Review for Dr. Daniel Frey, MD

Aug 28 2018

Review for Dr. John Vallee, MD

Dr. Vallee is a wonderful physician. He is very knowledgeable and caring.

Aug 21 2018

Review for Dr. John Vallee, MD

in Charlottesville, VA - Aug 19 2018

Review for Dr. John Vallee, MD

“I just wanted to thank Dr. Valle for his professional and thoughtful care. Thank you for being so compassionate!”

Aug 14 2018

Review for Dr. John Vallee, MD

in Opelousas, LA - Aug 04 2018

Review for Dr. John Vallee, MD

Aug 03 2018

Review for Dr. Brian Heinen, MD

ONE OF THE BEST GYNECOLOGIST I HAVE EVER HAD THE EXPERIENCE OF KNOWING ! I WOULD RECOMMEND HIM TO ANYONE !! MY FAMILY AND I TRUST HIM COMPLETELY!!! HE HAS A WONDERFUL BED SIDE MANNER TO ADD TO HIS EXPERTISE!!

in Pine prairie, LA - May 28 2018

Review for Dr. Upendra Kulkarni, MD

Dr Heinen makes you feel like family. Great Dr all around. He works with you to help you be healthy.

in Oberlin - May 25 2018

Review for Dr. Monty Heinen, MD

in Eunice, LA - Apr 04 2018

Review for Dr. Jason Chambers, MD

Apr 03 2018

Review for Dr. Charles Bowie, MD

Dr. Reish is a superb physician who manifests his skills in his genuine care and concern for each of his patients. He is truly a credit to his profession.

Mar 27 2018

Review for Dr. Eric Reish, MD

Mar 27 2018

Review for Dr. Eric Reish, MD

Employees are uneducated, lack knowledge, not friendly and make for a hostile environment. Do NOT recommend to anybody and will never return. What a joke!

Iota, LA - Feb 05 2018

Review for Dr. Zebediah Stearns, MD

I wouldn't recommend her after what ive been through .She did surgery on me and messed something up now i have to see a specialist to fix it .She dont listen and is very rude

Feb 02 2018

Review for Dr. Kayla Fontenot, MD

He is a very caring doctor you are a name not a number he has been a blessing to me and many others!!!!!!!

in Oakdale La - Dec 30 2017

Review for Dr. Jeffery Lafleur, MD

Basically she did what she wanted with my body .after telling her over and over i wanted one of my ovaries.she removed both of them anyways .ive had nothing but problems since.

Atlanta, GA - Dec 09 2017

Review for Dr. Kayla Fontenot, MD

Great bedside manner. Put me at ease during the visit.

Lafayette, LA - Nov 11 2017

Review for Dr. Blaine Lavergne, MD

Lafayette, LA - Oct 04 2017

Review for Dr. Vitalis Okechukwu, MD

in Basile, LA - Aug 21 2017

Review for Dr. Donald Barnes Jr, MD

in Villa Platte la - Jul 12 2017

Review for Dr. Richard Hebert II, MD

He and his staff are awesome. Once you enter the office, there is a warm feeling that makes you feel apart of their family.

in Ville Platte, LA - Jun 15 2017

Review for Dr. Monty Heinen, MD

Location

Mercy Regional Medical Center

800 E Main St, Ville Platte, LA 70586