Lake Charles Memorial Hospital

70%

Patients that would definitely recommend
Equal to the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

70%

Would definitely recommend
Equal to the national average

Lake Charles Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Lake Charles Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%70%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%73%

Providers

Provider Reviews

Constance Fontenot Jul 14 2020

Review for Dr. Stewart

He is an amazing Dr.he makes sure to explain anything and everything you want or need to know.my experience with Dr Stewart was very great . I like how he cares about his clients.i highly recommend him. He is very professional and informative.he is the best doctor .

Harpreet kaur Jul 08 2020

Review for Dr. Stewart

great

WILBURN BENNETT Jul 05 2020

Review for Dr. Murray

BL Jul 03 2020

Review for Dr. Whatley

Amanda Jun 29 2020

Review for Dr. Grimshaw

I Mrs. Granda Hudson, like Dr. Sarwar as my Primery Physician.{ think he"s awesome, a great Dr.He,s been seeing me since 1997.I wouldn't change him unless he stop seeing me.He also has great Resident Dr. working with him. i don't put Dr's before God, but I thank God for them, we need them.

The Nurse, i dont know the name. that is my Email. Jun 29 2020

Review for Dr. Sarwar

He has been willing to listen and help me with my diabetes. He’s also helped me with my thyroid issues. He has sent me referrals for other outstanding doctors as needed for other health issues. I am lucky to have found him.

Rebecca Herron Jun 29 2020

Review for Dr. Gilbert

My wife had a procedure and explained everything they did. Even printed pictures out for me to see and understand. Knowing my wife was in such great hands put me at ease for any up coming procedures. Best bed side manners I have encountered.

Cade Matte Jun 25 2020

Review for Dr. Stewart

Marta J Jun 24 2020

Review for Dr. Axelrad

I love going c dr. Stewart he delivered both of my babys n always puts a smile on my face :)

dajleigh frye-mose Jun 17 2020

Review for Dr. Stewart

Jennifer Fuchs Jun 13 2020

Review for Dr. Stewart

Kayla Thomas Jun 11 2020

Review for Dr. Stewart

Great he delivered both my little ones.

Alyissa Thomas Jun 10 2020

Review for Dr. Stewart

My mom broke her leg and Him and his team did an excellent job, from the surgery putting pins in her leg At Lake Charles Memorial Hospital

Deborah Jun 07 2020

Review for Dr. Axelrad

Always excellent

Jun 01 2020

Review for Dr. Digiglia

Nia Mitchell May 30 2020

Review for Dr. Stewart

LADONNA GREEN May 27 2020

Review for Dr. Greenman

G. D. Simmons May 21 2020

Review for Dr. Thompson

Jeane May 21 2020

Review for Dr. Billiodeaux

Wonderful doctor!Great bedside manner. He takes time with his patients.He sees our whole family and I am so glad we found him.Great atmosphere in the office as well.They truly care about everyone.

Tnehls May 19 2020

Review for Dr. Leleux

Dr. Sherk is very kind and compassionate. She is very thorough. I

Trisha Gaffield May 11 2020

Review for Dr. Sherk

Dr. Shimer has excellent bedside manners. He is compassionate and I'm glad that he's my surgeon. If I ever need surgery, in the future again, he will be the one I call!

Trisha Gaffield May 11 2020

Review for Dr. Shimer

Great & caring Doctor. Very professional. Great bedside manners.

Kimberly Fuselier Apr 30 2020

Review for Dr. Digiglia

Katie D. Apr 28 2020

Review for Dr. Stewart

Awesome Doctor so knowledgeable and so caring, best doctor in town!!!!

Apr 27 2020

Review for Dr. Lafuria

Vanessa L Apr 23 2020

Review for Dr. Stewart

Antwanette Elliott Apr 23 2020

Review for Dr. Stewart

Apr 13 2020

Review for Dr. Nour

responsive and informative with a superb nurse and staff

Apr 11 2020

Review for Dr. Greenman

Whitney Duncan Apr 04 2020

Review for Dr. Stewart

Mar 31 2020

Review for Dr. Billiodeaux

He was kind and made me very comfortable and the staff where wonderful as well. Tammy worked around my schedule was was always so kind.

Mary Leger Mar 20 2020

Review for Dr. Nour

He always takes his time to address any concerns that I may have. He explains anything confusing in a way that I can understand. You know he really listens.

Jennifer Hyatt Mar 20 2020

Review for Dr. Nour

Dr. Nour and his nurses were excellent. They were very compassionate and thorough. Thank you!

Kassie Mar 14 2020

Review for Dr. Nour

Office staff is very welcoming. My appointment was on time and nurse and doctor showed concern and urgency. Highly recommended!!!!

Mar 14 2020

Review for Dr. Nour

He was very patient with me through my procedure. He explained everything well and made me feel comfortable. I highly recommend him as a doctor. I am very thankful for him.

A. Wilson Mar 14 2020

Review for Dr. Nour

Follow up with Dr. was a disappointment. I had to call several times to get results from MRI & then the nurse was not very professional when finally telling me how I was to follow up from diagnosis. No discussion about cause of injury, therapy, exercises, etc.. Will not be returning.

Mar 13 2020

Review for Dr. Hinton

Staff is very professional, make you feel welcome and comfortable. Wait time was less than 5 minutes. Dr. Collins and the nurse explained each step in detail and gave thorough instructions along with other useful information. Will definitely recommend to others.

Dana A.C. Mar 12 2020

Review for Dr. Collins

We love Dr Springer very much. He is very through and very kind. Very kind to his patients

Myrtice Standley Mar 08 2020

Review for Dr. Springer

Sara Scherer Rougeau Mar 07 2020

Review for Dr. Nour

Blunt and to the point. Which I personally appreciate. Very knowledgeable. He listens to his patients. One of the best in the area.

SPhillips Mar 06 2020

Review for Dr. Loewer

Dr. Fruge was very thorough and explained everything in a way that was easy for myself and my child to understand.

Tiffany M. Mar 03 2020

Review for Dr. Fruge

celeste Feb 27 2020

Review for Dr. McAlpine

Great doctor. Wasted time with a doctor in lake Charles for two years. I highly recommend Dr.Fenn

Feb 13 2020

Review for Dr. Fenn Jr

Great doctor. I have been seeing him for over 3 years. Highly recommend.

Feb 13 2020

Review for Dr. Cantu

Dr. Primeaux has been my doctor for more than 25+ years and he knows exactly how to help and he really does have care and compassion for his patients. Thank You for not only being my doctor but a friend.

Feb 11 2020

Review for Dr. Primeaux

I am in my late 80’s but active. Dr. Collins is a very good listener. The surgery and recovery went great. Smaller scare than some others I have seen. The staff is very friendly and helpful.

J Deville Feb 11 2020

Review for Dr. Collins

Receptionist was rude and made my 85 year old Mom reschedule because she was a few minutes late due to the valet parking taking so long! 85 years old! You need a new receptionist!!!

Feb 07 2020

Review for Dr. Khan

Great experience...Dr. Stewart is very knowledgeable. He is caring, and he listens attentively to patient concerns.

L. Stewart Feb 05 2020

Review for Dr. Stewart

I think that Dr. Rubino is a great doctor. He is very knowledgeable, polite, respectful, and has great staff and good bedside manners

Feb 02 2020

Review for Dr. Rubino

B. Mueller Feb 01 2020

Review for Dr. Mendez

I had great service, Dr. was so nice, you would have thought he knew foryears

Lois Douget Feb 01 2020

Review for Dr. Desonier

Dr. Stewart is very respectful and understanding. He takes the time to really listen to the patient concerns large or small and gives great knowledge that’s easy to understand. And you do not feel rushed!!!!!!

Ms. Turner Jan 29 2020

Review for Dr. Stewart

Great doctor! Terrible secretaries. It’s such a hassle every time I try to go I’m switching back to my old doctor.

Melanie Huddleston Jan 28 2020

Review for Dr. Stewart

Dr. LeBert is top-notch in my book. His caring and compassionate staff are definitely a compliment to him as well. I would recommend ENT and Allergy Clinic to anyone with ear, nose and/or throat issues.

Return patient Jan 27 2020

Review for Dr. LeBert

He is just amazing

Mystene Jan 26 2020

Review for Dr. Burklow

Dr. Duarte is a very compassionate Doctor , willing to go the extra mile for his patients. I am so thankful he was able to help me . He TRULY Cares! Hard to find these kind of doctors??

L aura Phillips Jan 14 2020

Review for Dr. Duarte

Gervous Lambright Jan 06 2020

Review for Dr. Broussard

GERVOUS LAMBRIGHT Jan 05 2020

Review for Dr. Ellington

He is ver professional, informative. He genuinely cares about his patients and takes time to listen and answer any questions I have. His staff are also polite and professional.

Jan 03 2020

Review for Dr. Stewart

Quick service, nice people

Victoria Frey Dec 20 2019

Review for Dr. Collins

She was so knowledgeable and easy to talk to!

Bri Dec 18 2019

Review for Dr. Joseph

House doctor I don't recommend. He has made many mistakes and tries to cover it up! I urge everyone to be attentive if you're in a situation if you have to use him and report any misleading information to state board.

Dec 16 2019

Review for Dr. Lafuria

Very informative and caring. I was recieved with the utmost respect and kindness.

R. Z. Smith Dec 13 2019

Review for Dr. Joseph

Lake Charles, LA - Dec 12 2019

Review for Dr. Duarte

Dr Lugo was my surgeon back in 2008 for my stage 3 esophageal cancer. Great surgeon along with his surgical team.

Darrel Lucas Dec 06 2019

Review for Dr. Lugo

He is the best OBGYN, he deliver my last baby and he was very professional and kind. He is always rally patient during the appointments. I love being his patient, I strongly recommend him.

Ileana Nunez Dec 06 2019

Review for Dr. Stewart

Dr Lyman has been very helpful to me. I feel so blessed to have him as my doctor. Thank you Dr. Lyman.

Cindy Marshall Dec 03 2019

Review for Dr. Lyman

Great doctor. He treats my daughter for sickle cell disease. Glad to have found such a competent hematologist/oncologist. I would highly recommend him to anyone with a blood disorder or cancer.

L. C. Dec 02 2019

Review for Dr. Khan

Dr. McAlpine is the BEST! He cares about his patient’s and explains his self very well. I trust him so much and I know the advise he give me is 100%. Love him!

Roxanne Borel Nov 27 2019

Review for Dr. McAlpine

She is the absolute best doctor I have ever been to. She listens to everything you have to say and answers any questions you have. She is caring and compassionate and professional. I only hope she never retires!

Mary in Lake Charles , LA - Nov 26 2019

Review for Dr. Ieyoub

Everyone was pretty understanding and thoroughly explained the whole visit and the reason for every procedure. They laughed at my jokes too when I was scared of the needles, and that’s a huge plus for me!

Rebecca Jordan Nov 21 2019

Review for Dr. Fruge

Everything about his office is something to brag about, from the staff to how fast you're in and out without being rushed.

Nov 19 2019

Review for Dr. Burklow

The wait time was short and the staff was friendly.

Nov 12 2019

Review for Dr. Collins

Melissa C Nov 08 2019

Review for Dr. Stewart

Dr Basra is one of the sweetest doctors I’ve ever seen! She takes her time with me and is willing to answer any questions I have. She even caught my Hashimotos before I saw an endocrinologist! I definitely recommend her!!!! She’s awesome!!

Wonderful Doctor!!! Nov 08 2019

Review for Dr. Basra

Dr. Seep is an excellent physician. He is very caring and compassionate about his patients. He takes the time to explain everything to you and answer any questions that you may have.

Sean Nov 04 2019

Review for Dr. Seep

Awesome doctor and staff as well! I love that he takes the time out to listen to his patients. Just awesome all the way around. Never rushed always take time to hear your concerns

Guice Nov 02 2019

Review for Dr. Groves

Sarah G Kennedy Oct 30 2019

Review for Dr. Bradberry

Great

Mary VanWinkle Oct 24 2019

Review for Dr. Primeaux

I went to Dr O and had never had a nerve test before. Well he was honest and comforting all at the same time. I don’t care to ever have another test like that but. If I need to I’d prefer to go back to Dr. O.

Rhonda Benoit Oct 23 2019

Review for Dr. Odenheimer

Ashley LeBleu Oct 19 2019

Review for Dr. Stewart

Doctor Joseph has been a blessing to our family. Love her and the entire staff they are all 5 stars

Oct 17 2019

Review for Dr. Joseph

Very friendly,she remember all her patience that's something I love. She answered all my questions

Oct 17 2019

Review for Dr. Joseph

Provider and Nurse took their time to explain why this is being done and what outcome we may see if we follow through as told!

Oct 14 2019

Review for Dr. Joseph

Very down to earth and professional

Oct 14 2019

Review for Dr. Broussard

Great doctor, compassionate staff.

Oct 10 2019

Review for Dr. Digiglia

Very patient and well-spoken. She explained everything in detail. Her staff was courteous and welcoming.

Christopher Galvez Oct 10 2019

Review for Dr. Joseph

Amazing experience!

Oct 10 2019

Review for Dr. Fruge

Dr. Joseph really listens. I have been struggling with eczema all my life and finally feel that I am on the right track.

Oct 08 2019

Review for Dr. Joseph

Dr. Joseph and staff are very friendly. We have been going here for about 5 years. Couldn’t ask for a better doctor to see about my children.

Caitlin Oct 08 2019

Review for Dr. Joseph

Dr Digiglia is great - he will always explain things where I can understand it. I have and will recommend him to family or friends. The staff is so friendly and great to deal with.

Oct 05 2019

Review for Dr. Digiglia

Friendly staff and Dr Digiglia is great to deal with. answered all my questions

Oct 05 2019

Review for Dr. Digiglia

Dr. Courville as now been my Pulmonologist for years, now. I remain amazed at his recall of my specific case each visit. Bot h his and his staff's response to my personal needs and questions have been top shelf. I strongly recommend his services.

Bryan Richardson Oct 04 2019

Review for Dr. Courville

Dr. LeBert and his staff are very professional, caring and compassionate. I would recommend him to family and friends. He has diagnosed and treated me for issues that I have been experiencing that other doctors were not able to treat.

Patricia B. Oct 02 2019

Review for Dr. LeBert

I had a very pleasant visit.Everyone is just so nice and helpful.

Dorothy Ardoin Oct 02 2019

Review for Dr. Digiglia

Location

Lake Charles Memorial Hospital

1701 Oak Park Blvd, Lake Charles, LA 70601