Cypress Pointe Surgical Hospital

88%

Patients that would definitely recommend

18% higher than the national average

Cypress Pointe Surgical Hospital is a medical facility located in Hammond, LA. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2021, 2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2021, 2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
89%

Patients who gave a rating of 9 or 10

20% higher than the national average

88%

Would definitely recommend

18% higher than the national average

Cypress Pointe Surgical Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%82%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%73%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%67%53%

Cypress Pointe Surgical Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%86%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%84%73%

Providers

Provider Reviews

Great experience. I would not let anyone else work on me. He is thorough and totally competent. I have had both knees replaced and could not have asked for a better doctor or staff.

Linda T. Jan 18 2022

Review for Dr. Greene

established a relationship and he did a great job explaining the process

Monica D. Jan 18 2022

Review for Dr. Greene

easy and helpfull

Keith M. Jan 17 2022

Review for Dr. Oberlander

He was awesome

Mark W. Jan 16 2022

Review for Dr. Palo

Dr. Greene performed a total knee replacement on me. I did not have any problems! He answered all my questions and was very patient with me. His office staff was always available to me for any questions! Highly recommend!

Dr. Greene is a great knee doctor! Jan 16 2022

Review for Dr. Greene

Location

Cypress Pointe Surgical Hospital

42570 S Airport Rd, Hammond LA 70403

CallDirections

(985) 510-6200

Frequently Asked Questions

Where is Cypress Pointe Surgical Hospital located?

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Contact Us

42570 S Airport Rd

Hammond, LA 70403

Directions

(985) 510-6200