Citizens Medical Center

100%

Patients that would definitely recommend

30% higher than the national average

Citizens Medical Center is a medical facility located in Columbia, LA. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2021, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
100%

Patients who gave a rating of 9 or 10

31% higher than the national average

100%

Would definitely recommend

30% higher than the national average

Citizens Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%100%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%100%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%97%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%96%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%99%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%96%53%

Citizens Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%98%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%98%73%

Providers

Provider Reviews

John Nelson Mar 30 2021

Review for Dr. Mouhaffel

Dr. Jones is great, one of the best doctors I have ever known.

Cheryl Sanders Oct 25 2019

Review for Dr. Jones

I have searched a long time to find the wright cardiologist now I found the wright one every one there is very nice explain there self very well very respectful I would recommend this doctor to any one if happened to ask about a good heart doctor

danny spells Jul 30 2019

Review for Dr. Mouhaffel

Jul 14 2019

Review for Dr. Head

a very respectful person, try to explain your situation to you and very helpful, honestly, he helps me with my chest pain, wish him the best of luck.

May 04 2019

Review for Dr. Mouhaffel

Location

Citizens Medical Center

7939 HIGHWAY 165, Columbia LA 71418

CallDirections

(318) 649-6106

Frequently Asked Questions

Where is Citizens Medical Center located?

Has Citizens Medical Center won any recent awards from Healthgrades?

Is Citizens Medical Center highly rated with patients?

Contact Us

7939 HIGHWAY 165

Columbia, LA 71418

Directions

(318) 649-6106