CHRISTUS Shreveport-Bossier Health System - Highland

78%

Patients that would definitely recommend
8% higher than the national average


CHRISTUS Shreveport-Bossier Health System - Highland is a medical facility located in Shreveport, LA. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

2 ratings were better than expected

  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

78%

Would definitely recommend
8% higher than the national average

CHRISTUS Shreveport-Bossier Health System - Highland

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

CHRISTUS Shreveport-Bossier Health System - Highland

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

G

Nov 23 2020

Review for Dr. Chhabra

KatiiM Nov 22 2020

Review for Dr. Stafford

Angela Renee Crosslin Nov 22 2020

Review for Dr. Harris

I have had one appointment with Dr. Megan Harris and changing Neurologist when my previous one retired unexpectedly. The appointment went very well, which will require Dr. Harris’s staff to research my old records To determine if previous diagnoses were correct. I am very happy with Dr Harris.

Charles W. Thibedeau Nov 21 2020

Review for Dr. Harris

Dr West is so caring and loving. He is gentle in his exams and he is so kind.

Sharon Little Nov 20 2020

Review for Dr. West Jr

Location

CHRISTUS Shreveport-Bossier Health System - Highland

1453 E Bert Koun Loop, Shreveport, LA 71105

Frequently Asked Questions

Where is CHRISTUS Shreveport-Bossier Health System - Highland located?

Has CHRISTUS Shreveport-Bossier Health System - Highland won any recent awards from Healthgrades?

Does CHRISTUS Shreveport-Bossier Health System - Highland score well in safety ratings?