CHRISTUS Shreveport-Bossier Health System - Highland

75%

Patients that would definitely recommend
5% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

2 ratings were better than expected

  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

75%

Would definitely recommend
5% higher than the national average

CHRISTUS Shreveport-Bossier Health System - Highland

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

CHRISTUS Shreveport-Bossier Health System - Highland

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%68%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Doctor was very concerned about the condition of my health ,did some research and came to a solution and right now I’m doing very well. Thanks! Dr Dies and staff so much!

Carey L. Morris Sr. Nov 25 2021

Review for Dr. Dies

Basic checkup.

Nov 22 2021

Review for Dr. Davis

Dr Martin is strictly a classy guy. He doesn’t shame you or use vocabulary that is like dr talk unless he is actually talking to someone who understands what he is saying. Very uplifting and down to earth. I love dr Martin!!!

Cobyleger Nov 21 2021

Review for Dr. Martin

Very prompt in getting me into a room. Everyone was extremely friendly. Dr. Harris was very thorough, answered all my questions and explained everything carefully. Wonderful doctor

Nov 21 2021

Review for Dr. Harris

Everything went well! All were friendly and knowledgeable.

Barbara Sturdivant Nov 19 2021

Review for Dr. Harris

Location

CHRISTUS Shreveport-Bossier Health System - Highland

1453 E Bert Koun Loop, Shreveport, LA 71105

Frequently Asked Questions

Where is CHRISTUS Shreveport-Bossier Health System - Highland located?

Has CHRISTUS Shreveport-Bossier Health System - Highland won any recent awards from Healthgrades?

Does CHRISTUS Shreveport-Bossier Health System - Highland score well in safety ratings?