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CHRISTUS Ochsner Lake Area Hospital

CHRISTUS Ochsner Lake Area Hospital is a medical facility located in Lake Charles, LA. This hospital has been recognized for Outstanding Patient Experience Award™.

77%

Patient Experience Rating

13% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

4% higher than the national average

77%

Would definitely recommend

13% higher than the national average

CHRISTUS Ochsner Lake Area Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%47%

CHRISTUS Ochsner Lake Area Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%74%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%66%

Providers

Provider Reviews

Muy amable y excelente médico

Yadira May 07 2024

Review for Dr. Ardoin

I love her she’s very sweet and friendly very understandable when you talking to her

Ms leger Apr 24 2024

Review for Dr. Vaughn

She was completely dismissive to any of my concerns, would not listen to me explaining my condition. Treated and talk to me like I was a complete idiot and didn't know my own body. Avoid her at all cost.

Audrey Apr 13 2024

Review for Dr. Vaughn

Came into my room on 2 occasions in the middle of me undressing ; two minutes after the nurse told me to change into a gown for a procedure. Scraped my cervix for an extended time and made me bleed for a whole week. Shaked my specimen and tossed it sideways on the counter. Went back for the results;...

Apr 03 2024

Review for Dr. Vaughn

Dr. Musa is amazing she takes the time to understand what is going on, and makes sure to listen to your concerns.

Shlovi1999 Mar 23 2024

Review for Dr. Musa

Location

CHRISTUS Ochsner Lake Area Hospital

4200 Nelson Rd, Lake Charles LA 70605

CallDirections

(337) 474-6370

Frequently Asked Questions

Where is CHRISTUS Ochsner Lake Area Hospital located?

CHRISTUS Ochsner Lake Area Hospital is located at 4200 Nelson Rd, Lake Charles, LA 70605. Find other locations and directions on Healthgrades.

Has CHRISTUS Ochsner Lake Area Hospital won any recent awards from Healthgrades?

Yes, CHRISTUS Ochsner Lake Area Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is CHRISTUS Ochsner Lake Area Hospital highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does CHRISTUS Ochsner Lake Area Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at CHRISTUS Ochsner Lake Area Hospital?

Phone number, appointment information, and directions can be found on Healthgrades CHRISTUS Ochsner Lake Area Hospital profile..

How does CHRISTUS Ochsner Lake Area Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

4200 Nelson Rd

Lake Charles, LA 70605

Directions

(337) 474-6370