West Jefferson Medical Center

67%

Patients that would definitely recommend
3% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

America's 250 Best Hospitals Award™ (2019)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Stroke Care Award™ (2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Gastrointestinal Care Excellence Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Neurosciences Excellence Award™ (2019)

Superior clinical outcomes in stroke care and neurosurgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

67%

Would definitely recommend
3% lower than the national average

West Jefferson Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

West Jefferson Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%73%

Providers

Provider Reviews

Upon meeting Dr Varughese I found his bedside manner professional and friendly. He actually listened to my issue and wasn’t eager to rush me out the door. I wish more doctors practiced this methodology of quality healthcare and not quantity. I’m thankful to call him my healthcare provider.

Joey Goodwin Jul 03 2020

Review for Dr. Varughese

Dr. Shibu is a blessing! He took his time with me, and his diagnosis and treatment were effective immediately. He is a very kind man. His office staff were also excellent.

Stacey Schouest Jul 03 2020

Review for Dr. Varughese

Dr. Varughese is an excellent healthcare provider. I’ve had very positive results under his care for migraines after not having much luck with other physicians.

Sarah Goodwin Jul 03 2020

Review for Dr. Varughese

Great doctor! I highly recommend Dr. Munshi if you suffer from chronic pain. He is compassionate and very intelligent. He gave me an injection in my back and now I'm pain free and living life again! THANK YOU SO MUCH DR. MUNSHI!!! :)

Jun 29 2020

Review for Dr. Munshi

Very friendly and professional. Would 100% recommend!

Irena Eitelmann Jun 27 2020

Review for Dr. Jolly

Wonderful physician! He has completely changed my life and I am now able to do things I couldn't before!

rena Jolly Jun 25 2020

Review for Dr. Jolly

Been Seeing Dr. Hijazi for 9 years he’s a first class doctor...and will not give u bad advice.

Bryan Guillot Jun 19 2020

Review for Dr. Hijazi

DR ALLEN is the best Dr I have ever had. Tells it like is is. Nothing but the truth from him. Wished I could have him as a PC too.

Carrol J Armand Jun 11 2020

Review for Dr. Allen

Doctor did all the talking. Knowledge lacking

Jun 09 2020

Review for Dr. Jackson

I seen Dr. Ralph katz May 14-2020 talk to you and let you know what goning on with my knee glad all i need is pt. For the knee all of westside orthopediclinic is very nice

Angela Mabes Jun 05 2020

Review for Dr. Katz

Excellent physician, very friendly and nice staff as well.

Jun 04 2020

Review for Dr. Larsen

Deidre R. Gray Jun 03 2020

Review for Dr. Melancon

She was so rude not helpful as well as everyone in her office do not support or take your money to her. I can’t believe she’s been in business this long

Jun 01 2020

Review for Dr. Nguyen

I have had two successful surgeries with Dr. Steck. He and his staff are very professional and easy to work with. I recommend him highly!!!

Laura M May 29 2020

Review for Dr. Steck

wendolyn arabie May 28 2020

Review for Dr. Steck

May 19 2020

Review for Dr. Fervil

Stacey Lapeyrouse May 17 2020

Review for Dr. Steck

Arlene white, Green Valley,AZ May 15 2020

Review for Dr. Sherafgan

Lisa Guidry May 01 2020

Review for Dr. Lundberg

Dr Matheney is a very good Dr. He saved my Brother with a Pacemaker. I just need to say, Dr Matheney, I will be having surgery by Dr Mackey for a Lumpectomy. May 1 tomorrow.

Jane Chatelain Apr 30 2020

Review for Dr. Matheney

He listens very well. I think hes a good Doctor. I would like to tell him I am having surgery tomorrow. May 1 2020 Dr Mackey will do it next door to Baptist.

Janie Chatelain Apr 30 2020

Review for Dr. Richards

Dr. Rynick has improved my quality of life immeasurably. He is spot on in his DX and treatment plans each time I visit. Had a new issue which he diagnosed during a teleconference and now has a new plan in place. I’d give him 10 stars if I could. He has Magic Hands.

Ann Thompson Apr 22 2020

Review for Dr. Rynick

S Apr 21 2020

Review for Dr. Jolly

Apr 17 2020

Review for Dr. Tender

Dr. Comiskey has the best bedside manner and is very personable and knowledgeable. He takes his time explaining the methods of surgery beforehand. He gives you peace of mind when you are apprehensive about undergoing surgery. You will appreciate having him as your surgeon for sure.

Liz Hunter Apr 15 2020

Review for Dr. Cummiskey

I have gone to Dr. Wise for over 35 years, and credit him with the best care ever possible. I so wish he continued to work on the northshore, and I understand his wanting to slow down, but I sure do miss him greatly..he is the best.

JoAnne Cole Apr 11 2020

Review for Dr. Wise

Outstanding staff, a respected leader and a great cardiologist Very busy but always makes time for those in need. He saved my life

Lobo Joe Apr 04 2020

Review for Dr. RodriguezFierro

Vanessa Knight Ralph Apr 01 2020

Review for Dr. Holmes

I see Dr paddock march 12-2020 my visit was very good

Angela marie mabes Mar 27 2020

Review for Dr. Paddock

Mar 17 2020

Review for Dr. Jolly

Angela Summers Mar 11 2020

Review for Dr. Munshi

Dr Matheney took care of my mom as though she was his. He was very patient and explained everything he was doing.

Barry Brown Mar 06 2020

Review for Dr. Matheney

Kimberly Feb 21 2020

Review for Dr. Scanlan

Candace Berry-Vaughn Feb 21 2020

Review for Dr. Craig

Dr. Perez is the BEST!

Feb 19 2020

Review for Dr. Perez

Answers any question that you ask! I have been a patient since the 80s. Now live in mandeville and travel. Always asks about family! If she runs late she may have had previous patient with problems.

Judi Johnson Feb 10 2020

Review for Dr. Killeen

The nicest man. Makes what could be an uncomfortable situation easy for the patient. Inspires confidence.

Feb 06 2020

Review for Dr. Bryan

Dr. Kim and her staff are cordial, even friendly. She is prompt in meeting appointment times and through with he patients, no rush. Personable yet professional. She listens to patients request for alternative treatment options. And always a welcoming greeting. She manages my health well.

Beau Fournet Feb 02 2020

Review for Dr. Kim

I went to her complaining of extreme fatigue and she wouldn't do any bloodwork on me. Turns out I had blood cancer!

Feb 01 2020

Review for Dr. Bragg

Hope Feb 01 2020

Review for Dr. Wax

Jan and Jowell and Darla are the reflection of Dr. Waguespack. Professional kind caring first class people you would like helping you. Represent the medical profession as we know it to be. First class. Highly recommend.

Armand Jr. Jan 31 2020

Review for Dr. Waguespack

I highly recommend Dr. Clasen. She took excellent care of me throughout my pregnancy and delivery. She was very warm and friendly and answered all my questions and concerns.

Jan 23 2020

Review for Dr. Clasen

Absolutely horrible bedside manner I’m not sure why he’s in pain management he has no empathy to the patients

Jan 21 2020

Review for Dr. Jolly

Jan 16 2020

Review for Dr. Mohnot

LM Jan 09 2020

Review for Dr. Mohnot

Dr Davis is very thorough and takes time with both myself and my husband who also sees him. The staff is wonderful, my visits are always on time, I feel very good about the care I receive and recommend him all the time

Chryl Corizzo Dec 20 2019

Review for Dr. Davis

Great primary care physician.

Dec 20 2019

Review for Dr. Mizell

Super nice and thorough.

Dec 20 2019

Review for Dr. Scanlan

Dr. Robert and Staff were Excellent....! An Extremely skilled surgeon which resulted in a successful and speedy recovery- Highly Recommend !!!

Florence Najolia Dec 16 2019

Review for Dr. Robert

Dr. Hudson was extremely professional and incredibly helpful. I would strongly recommend her.

Tom I Dec 11 2019

Review for Dr. Hudson

Dec 06 2019

Review for Dr. Jolly

It's a excellent doctor very professional yo no lo cambio ni ala clínica ni la enfermera que lo asiste her name Lisa es muy amable y sonriente

Nov 23 2019

Review for Dr. Sirven

Barbara Reeves Nov 21 2019

Review for Dr. Frisard

Nov 19 2019

Review for Dr. Jones

C S Nov 19 2019

Review for Dr. Arshad

I love Dr.Hutchinson. She's great. She's passionate, knowledgeable, a great listener and always empathic. Been with her for 3 years.

Emoni Williams Nov 15 2019

Review for Dr. Hutchinson

Oct 29 2019

Review for Dr. Bryan

Dr Freiberg has been my neurologist for over 10 years. He is professional and very understanding.

Oct 27 2019

Review for Dr. Freiberg

Very dismissive of my symptoms and felt very rushed. Did not feel like thorough exam was given.

Oct 25 2019

Review for Dr. Hutchinson

Metairie - Oct 22 2019

Review for Dr. Jackson

Dr Arshad is exceptional . He has provided excellant care to my family and has made world of a difference in our lives. We will pray for him forever.

B Griffin Oct 19 2019

Review for Dr. Arshad

Inattentive, did not listen or ask questions, did not take time to review my chart, rude,

Oct 15 2019

Review for Dr. Chandrasekaran

Oct 15 2019

Review for Dr. Marino

Dr. Aoun is very professional and truly cares about her patients. She is a bright light on a dreary day. Always positive and smiling. I wouldn't want my life in anyone else's hands. I trust her 100%.

Chris Wattigney Oct 08 2019

Review for Dr. Aoun

Dr Juneau has always helped me cure my aches and pains. His bedside manner is like a relative visiting your home.

Sandy Oct 05 2019

Review for Dr. Juneau

Been going to this doctor for 9 years my blood sugars were around 300 + in 2010 today after going every 3 months since blood tests endless logs sent in with no response, taking so much medicine it is hard to imagine today my blood sugars are 300+

Sugar daddy Oct 02 2019

Review for Dr. Scanlan

anonymous lawyer Sep 20 2019

Review for Dr. Tender

She is great, very quick surgery, very nice doctors, I highly recommend

Sep 17 2019

Review for Dr. Elliott

Sep 17 2019

Review for Dr. Puente

Alex Sep 16 2019

Review for Dr. Wax

Thanks for making a potentially negative experience positive

Ann Thompson Sep 07 2019

Review for Dr. Cheema

Dr Sampson and the staff are all wonderful. I would never take my son to another pediatrician.

Sep 07 2019

Review for Dr. Sampson

Sep 06 2019

Review for Dr. Jolly

Dr Arshad is excellant . He is caring and kind. He is attentive and respectful. He has made world of a difference in my life. He has diagnosed me correctly and prescribed the right medications to help me.

Sep 01 2019

Review for Dr. Arshad

I have been going to Dr. Jones for a few years, since she was at the Ochsner main campus clinic, and she is great! Always attentive and listens well. I like that she is now at a women's clinic. I think it is important to have specialized care as a woman.

Emily Aug 28 2019

Review for Dr. Jones

DR PADDOCK IS AN EXCELLENT UROLOGIST

GBURNS Aug 28 2019

Review for Dr. Paddock

l.pierce Aug 27 2019

Review for Dr. Puente

Dr. Sirven is a kind, prompt doctor who takes his time with his patients while also staying on schedule.

Aug 27 2019

Review for Dr. Sirven

He is the best

Aug 26 2019

Review for Dr. Gillen

Lyndsee Aug 25 2019

Review for Dr. Allen

Angela Boyer Aug 15 2019

Review for Dr. Frisard

Good Psychiatrist I have seen Dr Arshad for several years . I left town to go to Texas but had bad experience with psychiatrists there . They seemed so business like . They never took the time to understand me . Dr Arshad is caring and kind and very different from others I saw .

EJ Jul 22 2019

Review for Dr. Arshad

Margaret from Baton Rouge Jul 19 2019

Review for Dr. Arriaga

Zach Jul 17 2019

Review for Dr. Pippin

I love Dr Puente! He is personable and really listens to your symptoms and finds the best treatment plan for you as an individual. Definitely would recommend him to everyone looking for a neurologist.

Rebekah Jul 11 2019

Review for Dr. Puente

In my experience, Dr. Bryan goes above and beyond to meet patients' needs, and is very patient-centered in his approach. He never rushed me or spoke over me, and made sure to address any concerns I had. I felt very involved in the decision process for my care. He clearly cares for his patients.

Kimi Jul 09 2019

Review for Dr. Bryan

Dr. Hughes is very compassionate and understanding. She takes time to speak with you and makes you feel comfortable. I had special issues and she addressed them with kindness and the highest of professionalism. I am so glad I found her??????

Mulligan Theresa in Covington , LA - Jul 04 2019

Review for Dr. Hughes

Jul 02 2019

Review for Dr. Scanlan

Helped my neuropathy with off label meds after several neurologist told me nothing else could be done

Bonnie in New Orleans , LA - Jun 21 2019

Review for Dr. Khoobehi

De Anna Sanford in Marrero, LA - Jun 20 2019

Review for Dr. Kim

Jun 12 2019

Review for Dr. Arshad

He gave me everything a patient looks for in a heart surgeoun. I always felt at ease when I left his office which is so important.

Jun 11 2019

Review for Dr. Kukuy

Laura C. in Marrero , LA - Jun 06 2019

Review for Dr. Labadie-Belendez

God has given him magic hands. Take advantage. He is blessed and I am blessed to be his patient. He did two surgeries, did not open my back. My arm is fully working. Back pain is gone.

Harmeet Guraya in Kenner, LA - Jun 04 2019

Review for Dr. Tender

I was having many bad headaches monthly. Finally went to see Dr Mohnot after he was recommended and helped my mother in law. After 2 years. I may have one headache every 6 months. He is very thorough and cares about the needs of his patients. I highly recommend Dr. Mohnot.

Ponchatoula, LA - Jun 04 2019

Review for Dr. Mohnot

Dr. Kukuy is a fantastic surgeon. I would recommend him without reservation.

Jun 04 2019

Review for Dr. Kukuy

Location

West Jefferson Medical Center

1101 Medical Center Blvd, Marrero, LA 70072