University Medical Center New Orleans

77%

Patients that would definitely recommend
7% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

6 ratings were worse than expected

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

77%

Would definitely recommend
7% higher than the national average

University Medical Center New Orleans

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

University Medical Center New Orleans

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%71%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

Oct 08 2021

Review for Dr. Delahoussaye-Soine

Dr, Mason is professional, likeable, compassionate and worth recommending to those about whom you care enough to want excellent care. She has a wonderful bedside manner, which is obviously the product of integrity and experience. Yes, I highly recommend Dr. Mason.

Patricia Rizzuto Sep 13 2021

Review for Dr. Mason

truly concerned about whole health picture. would recommend to anyone.

WILTON HUNT Sep 11 2021

Review for Dr. Delahoussaye-Soine

The doctor knew immediately what my problem was and prescribed the medications needed. She was kind, unrushed, and explained the problem clearly. I am 100% better now.

Aug 14 2021

Review for Dr. Delahoussaye-Soine

Very disrespectful physician who has no business practicing medicine.

Clayton Broyles Aug 11 2021

Review for Dr. Mackey

Location

University Medical Center New Orleans

2000 Canal St, New Orleans, LA 70112

Frequently Asked Questions

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