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Touro Infirmary

Touro Infirmary is a medical facility located in New Orleans, LA. This hospital has been recognized for Outstanding Patient Experience Award™.

74%

Patient Experience Rating

10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10

10% higher than the national average

74%

Would definitely recommend

10% higher than the national average

Touro Infirmary

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%47%

Touro Infirmary

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%66%

Providers

Provider Reviews

Dr. Todd listened and answered all of my questions and concerns.

Jul 18 2024

Review for Dr. Todd

Dr. Ewing did not explain the procedure he schedule for me. On the procedure day he entered the room without introducing himself to my spouse. He made a joke about my urinalysis. He was eager for my spouse to look through an instrument to see the inside of my bladder. He failed to find the stone...

Jul 16 2024

Review for Dr. Ewing

Dr. Watson replaced my left knee in 2018; also repaired mistake on right knee done by another surgeon. My knees are great now. In March, 2024, I fell and fractured my left femur. This is a very serious and painful injury. I’m 83 years old and diabetic. Of course I requested Dr. Watson for the...

Hackman Marion Jul 13 2024

Review for Dr. Watson

From front desk, nurse, radiology tech and Dr Estrada I felt welcomed, they cared about me and my problem. Dr Estrada was OUTSTANDING, explained everything to me which I appreciated.

Jul 12 2024

Review for Dr. Estrada

Dr Harmon was very kind, professional and gave us the details we were looking for. Dr Harmon is thorough and her staff is amazing. Thanks for making this journey easy and comfortable.

Jul 12 2024

Review for Dr. Harmon

Location

Touro Infirmary

1401 Foucher St, New Orleans LA 70115

CallDirections

(504) 897-7011

Frequently Asked Questions

Where is Touro Infirmary located?

Touro Infirmary is located at 1401 Foucher St, New Orleans, LA 70115. Find other locations and directions on Healthgrades.

Has Touro Infirmary won any recent awards from Healthgrades?

Yes, Touro Infirmary has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Touro Infirmary highly rated with patients?

75% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Touro Infirmary score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Touro Infirmary?

Phone number, appointment information, and directions can be found on Healthgrades Touro Infirmary profile..

How does Touro Infirmary rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1401 Foucher St

New Orleans, LA 70115

Directions

(504) 897-7011