Touro Infirmary

72%

Patients that would definitely recommend
2% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Touro Infirmary

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Touro Infirmary

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Two days ago Metropolitan Gastroenterology Associates uptown at 2820 Napoleon performed a colonoscopy procedure for me. The doctor (Herbert K. Mayer, MD) ,nurse, and the entire staff were terrific and professional.

Robert Nunn Jun 14 2021

Review for Dr. Mayer

Dr. Mayer spent time answering and discussing all of my concerns. I never felt rushed and he was very thorough.

Jun 13 2021

Review for Dr. Mayer

Cassandra santoke Jun 12 2021

Review for Dr. Lemann

Dr. Lemann is my favorite doctor. I only wish she could be my regular doctor rather than a specialist. She is kind and attentive and sincere. This is my third procedure with her and she seems to always remember me.

Linda Lesperance Jun 11 2021

Review for Dr. Lemann

Very professional very patience and very helpful and kind .

Ida mary lawson Jun 11 2021

Review for Dr. Lemann

Location

Touro Infirmary

1401 Foucher St, New Orleans, LA 70115

Frequently Asked Questions

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