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Ochsner Medical Center-Kenner

Ochsner Medical Center-Kenner is a medical facility located in Kenner, LA. This hospital has been recognized for Patient Safety Excellence Award™.

61%

Patient Experience Rating

3% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023, 2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • In-Hospital Fall Associated Fracture Rate

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10

1% higher than the national average

61%

Would definitely recommend

3% lower than the national average

Ochsner Medical Center-Kenner

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%47%

Ochsner Medical Center-Kenner

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%66%

Providers

Provider Reviews

Dr. Johnson was very thorough with me. Going over X-rays and explaining them!

Valencia Dunn May 31 2024

Review for Dr. Johnson III

So relieved to have found her. She’s been so professional and personable.

Jaci May 24 2024

Review for Dr. Lo

Very smart, knowledgeable and a great listener. Am on a good course of action with Dr Todd!!!!

May 23 2024

Review for Dr. Todd

Friendly & professional staff. Very clean & organized environment. Prompt appointment & professional support and service. Very pleased with my experience.

Amner Irizarry May 21 2024

Review for Dr. Johnson III

SPENDS TIME AND ANSWERS ?S

May 20 2024

Review for Dr. Kadish

Location

Ochsner Medical Center-Kenner

180 W Esplanade Ave, Kenner LA 70065

CallDirections

(504) 230-0658

Frequently Asked Questions

Where is Ochsner Medical Center-Kenner located?

Ochsner Medical Center-Kenner is located at 180 W Esplanade Ave, Kenner, LA 70065. Find other locations and directions on Healthgrades.

Has Ochsner Medical Center-Kenner won any recent awards from Healthgrades?

Yes, Ochsner Medical Center-Kenner has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Ochsner Medical Center-Kenner highly rated with patients?

66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Ochsner Medical Center-Kenner score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Ochsner Medical Center-Kenner?

Phone number, appointment information, and directions can be found on Healthgrades Ochsner Medical Center-Kenner profile..

How does Ochsner Medical Center-Kenner rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

180 W Esplanade Ave

Kenner, LA 70065

Directions

(504) 230-0658