Ochsner Medical Center - Kenner

71%

Patients that would definitely recommend
1% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Death following a serious complication after surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

71%

Would definitely recommend
1% higher than the national average

Ochsner Medical Center - Kenner

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Ochsner Medical Center - Kenner

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

Great experience. Had leg/back pain for around 9 month. Dr. Denis found nerve problem in my lower back. MicroSurgery done with a short recovery time. Leg pain gone 2 weeks after procedure. Highly recommended.

Mitchel D. May 19 2020

Review for Dr. Denis

He was very informed. I felt comfortable and he answered all my questions. I am having a procedure next week. I heard great recommendations for him.

Bonnie K. Kerner May 14 2020

Review for Dr. Guirguis

Marcia Santos May 12 2020

Review for Dr. Thomas

An irresponsible doctor. Misdiagnosed my migraines and then made it so difficult to send my labs that it was simply obstructive.

May 04 2020

Review for Dr. Redillas

Excellent ! He is a very knowledgeable,caring, thorough Dr. He takes the time to listen and speak with you. Concerned about your health. I always recommend him to everyone. I've made him my primary dr years ago.

Darlene N Herreros May 03 2020

Review for Dr. Mai

Staff had procedures in place, and made me feel comfortable during my visit. Dr. Treuting was very informative, and took the time to explain my situation. Will recommend him to family and friends.

Emily Castagnetta May 02 2020

Review for Dr. Treuting

She is very kind and takes time to really listen.

Apr 24 2020

Review for Dr. Aguillard

S Apr 21 2020

Review for Dr. Jolly

Apr 03 2020

Review for Dr. Miller

Dr. Swindler is the best doctor I have ever had. She is very focused on her patients in giving them the best health care. She is very compassionate and appears to have all the time in the world for you. Great personality and puts you at ease.

Cathy Huddleston-James Mar 31 2020

Review for Dr. Swindler

Dr Gandolfi is a wonderful caring doctor. She is thorough and committed to understanding particular medical issues her patients are experiencing. She makes you feel confIdent ahe us there to assist you to achieving beat care and better health choices.

Toni Horvat Mar 25 2020

Review for Dr. Gandolfi

Best doctor I have ever seen he is treating me for my headaches. Very professional courteous and great bedside manners his 3 nurses are courteous and professional as well ??

Julian Martinez Mar 22 2020

Review for Dr. Richeh

Mar 17 2020

Review for Dr. Jolly

Dr. Simeon is the best Doctor I have ever been to. He listens, he is very kind and I just adore him. So happy I found his office. His staff is amazing too!

Faith Mar 15 2020

Review for Dr. Simeon

Mar 14 2020

Review for Dr. French

Mar 12 2020

Review for Dr. Wickboldt

Angela Summers Mar 11 2020

Review for Dr. Munshi

Dr. Evans was easy to talk to and answered all of my questions. Would definitely recommend him to others.

Mar 06 2020

Review for Dr. Evans

Best doctor I have ever had in my life. Very kind and is loving to everyone.

Mar 03 2020

Review for Dr. Liles

Feb 28 2020

Review for Dr. Dalmau

Jenny Kuo is an excellent physician who will work with you to improve your health in the short term and to improve your health over the long term.

Feb 22 2020

Review for Dr. Kuo

Very Satisfied with the outcome. Everyone has been great

Frances O. Feb 13 2020

Review for Dr. Jansen

Doctor Jansen took the time to listen to my concerns and issues and was able to help. He was always willing to answer questions and I was not rushed in my office visits. My experience was very positive and I am very happy with the results.

Kristi C. Feb 13 2020

Review for Dr. Jansen

Pleasant experience

Feb 12 2020

Review for Dr. Maddox

A confident approach is a great advantage from a doctor prior to serious surgery.the quiet confident approached is followed by a successful outcome-thank you.

Feb 12 2020

Review for Dr. Bolton

I had an excellent experience and will feel comfortable using this provider for years to come.

Feb 07 2020

Review for Dr. Truitt

Fainted and went to Ochsner Hancock. Initial thought at ER was dehydration. Dr. McInnis tracked down a Pulmonary Embolism, of which I had none of the typical symptoms. It's quite possible he saved life.

Feb 05 2020

Review for Dr. McInnis

I saw Dr. Tarsia as a follow up one month after having a stroke during pregnancy. He was extremely knowledgeable, well versed on my records and helpful. I was seen at my appointment time, and he spent about 50 minutes with me. I was very impressed.

Feb 02 2020

Review for Dr. Tarsia

Dr. Johnson was very accommodating. I needed surgery on my tibia and he made sure I was taken care of in office and throughout recovery. I would highly recommend him to everyone. He is very knowledgeable and did a great job repairing my leg.

ecmulvany Feb 02 2020

Review for Dr. Johnson III

I am the 1% for things to go wrong and I would not trust anyone else to touch me. The hospital stay was the best I have ever had in all my life. Dr. Jansen and his team made me fill like I was family and nothing but the best was gonna do. I am blessed to have him as my doctor

Lorenz'a S. Jan 30 2020

Review for Dr. Jansen

Kourtney D. Jan 22 2020

Review for Dr. Jansen

Absolutely horrible bedside manner I’m not sure why he’s in pain management he has no empathy to the patients

Jan 21 2020

Review for Dr. Jolly

Jan 18 2020

Review for Dr. Ismail

Dr. Yazdi was so nice and caring and most of all took care of my health.

Andrew Jan 15 2020

Review for Dr. Yazdi

Alan G. Jan 11 2020

Review for Dr. Treuting

very scared , was surprised at how well and easy the recovery was for me !!

Anonymous Jan 09 2020

Review for Dr. Jansen

He's Great!

Anonymous Jan 09 2020

Review for Dr. Jansen

Raina K. Jan 08 2020

Review for Dr. Jansen

Spare yourself the agony. Dec 27 2019

Review for Dr. Toribio

Maura Lucchese Dec 25 2019

Review for Dr. Dasa

I have been to Dr. Lee's office for years now and he is always thorough, friendly, and understanding. I would highly recommend Dr. Lee for anyone looking for a PCP.

Luke Dantin Dec 18 2019

Review for Dr. Lee

Dr.Potluri is very patient and knowledgeable. She takes time to explain everything in detail and made sure I understood. Thanks to her for taking care my thyroid issues.

Dec 15 2019

Review for Dr. Potluri

Anonymous Dec 12 2019

Review for Dr. Jansen

As good of a doctor as I've ever visited. She is patient as the day is long, smart as hell & personable to boot. Answers questions willingly & unpretentiously - even the stupid ones. Ochsner is lucky to have her on staff.

Victor Hastings Dec 08 2019

Review for Dr. Jones

Dr Aguillard is wonderful! I have been to Dr Sheth for years, but he is super booked. I’m very happy with Dr Aguillard.

Jon Dec 07 2019

Review for Dr. Aguillard

Dec 06 2019

Review for Dr. Jolly

He was awesome

Anonymous Dec 05 2019

Review for Dr. Jansen

Very quick service and I am already feeling better after being educated on my problem. Thanks!

Dec 03 2019

Review for Dr. Anand

Kat Dec 01 2019

Review for Dr. Jones

Dr. Madrecha is always polite, helpful and explanatory. I’m pleased to have him as my primary care doctor.

Trish McDonough Dec 01 2019

Review for Dr. Madrecha

Friendly practice and staff. Thumbs up!

Nov 29 2019

Review for Dr. Anand

Saw Dr Anand for snoring, he provided an education of my symptoms, as well as a range of options with no pressure. Initial results are great and highly recommend Dr. Anand. His staff is warm and friendly as well as compassionate.

Dan Nov 26 2019

Review for Dr. Anand

steve acheson Nov 20 2019

Review for Dr. Lafleur

Awesome, first visit/

Nov 20 2019

Review for Dr. Togami

Best cardiologist in New Orleans that I’ve encountered. Not that the others aren’t okay, she just really seems to care about her patients and listens to them.

Ryan Bramlett Nov 16 2019

Review for Dr. Polin

I've been coming here for 2 years. Had first surgery, had a total of three surgeries and had success with them all. I like the care he gives at office visits. Love the office staff! Thanks Dr. Jansen.

Paulette W. Nov 14 2019

Review for Dr. Jansen

Janet Bailey Nov 12 2019

Review for Dr. Roque

Dr.Potluri is very knowledgeable. She helped me with my Diabetes

Nov 10 2019

Review for Dr. Potluri

Dr. LaFleur has been my doctor for years and is the most caring, thorough doctor interested in all aspects of a patient’s well-being. I have recommended friends and family to Dr. LaFleur.

Barbara Jin Metairie, LA - Nov 08 2019

Review for Dr. Lafleur

Kelli F. Nov 07 2019

Review for Dr. Jansen

I got exactly what I was hoping for. His staff was really friendly and helpful. You can tell he loves what he does and cares about his work. Would do it again tomorrow !

Anonymous Nov 07 2019

Review for Dr. Jansen

Dr Jansen is easy to talk to and I have received great results from him!

Anonymous Nov 07 2019

Review for Dr. Jansen

My experience with him was great. He was caring and truly a medical professional. Very nice and took as much time as was needed for his patients.

John Hughes Nov 05 2019

Review for Dr. Wickboldt

Thanh Nguyen Oct 25 2019

Review for Dr. Anand

Dr Jansen and his staff are very professional, caring and understanding. Results of my surgery are amazing

M. G. Oct 10 2019

Review for Dr. Jansen

i was treated so nice and would highly recommend dr. david

Lachon B. Oct 10 2019

Review for Dr. Jansen

I've not been seeing Jennifer for very long but she has already been a blessing for me. Not only is she an excellent PT, she is kind, caring and compassionate, all qualities one would want in a health care provider. I highly recommend her!

Oct 10 2019

Review for Jennifer Fabre

Jennifer is always super focused on my progress and my limits. I feel that she has my best interests in mind and will not stop until I am better. I would recommend her to ANYONE.

CSaucedo Oct 08 2019

Review for Jennifer Fabre

Shawn Oct 05 2019

Review for Jennifer Fabre

Best doctor. She knows everything and she is very polite and respectful.

Muniba Sep 30 2019

Review for Dr. Ara

I'm VERY PLEASED with Dr Toribio. She was thorough and patient. Listen to all my concerns and questions. Would highly recommend.

Kent D Robert Sep 28 2019

Review for Dr. Toribio

Debra Ewing, Phoenix, AZ Sep 27 2019

Review for Dr. Boudreaux

I was very hesitant to get a breast lift but after meeting Dr. Jansen i felt much more at ease. I am so happy with my results, he really did a great job. I just wish i would have done this sooner.

B. D. Sep 26 2019

Review for Dr. Jansen

Madeline G. Sep 25 2019

Review for Dr. Jansen

Was always easy to talk to about any health concerns. Gave detailed information to help in patient care.

C. Hebert Sep 21 2019

Review for Dr. Sheth

Dr Jansen and his staff were totally amazing!!!

Anonymous Sep 19 2019

Review for Dr. Jansen

Dr. Jansen has phenomenal bedside manner! Genuinely concerned with your overall experience and results! He even stayed an extra hour to do what needed to be done at the time of my procedure! I just can't say enough how great he is!

J. W. Sep 19 2019

Review for Dr. Jansen

Been with Dr Jansen for four years. He was a great dr to have on my side.

Rae D. Sep 19 2019

Review for Dr. Jansen

So great that i referred a friend!

Anonymous Sep 18 2019

Review for Dr. Jansen

Actually felt at ease in doctor's office, which is unusual for me. Doctor listened to what I said, patiently and thoroughly explained things without being condescending.

Linda Sep 12 2019

Review for Dr. Oschwald

i am extremely confident in Dr David Jansen.If I ever need anything else done, this is the only Plastic Surgeon I would ever go to. Vicki B. Witman

Anonymous Sep 11 2019

Review for Dr. Jansen

Dr.Youman gave me a new lease on life when others said no she said yes and for that I am grateful. She also treated me like a human being not a number. Thank you Dr. Youman. I will recommend her to my family & friends L. St.Sauveur

Sep 09 2019

Review for Dr. Youmans

Dr. Is very kind, professional, doesn’t rush you. My surgery was excellent!! Hardly any pain. Explains very thoroughly. Whenever my family needs surgery, he’s our go to Dr. (depending on type)

Kathy Sep 08 2019

Review for Dr. Suleman

Thanks for making a potentially negative experience positive

Ann Thompson Sep 07 2019

Review for Dr. Cheema

Sep 06 2019

Review for Dr. Jolly

He is just THE BEST DOCTOR IN THE WORLD!

MS. PROCTOR Sep 04 2019

Review for Dr. Johnson III

Extremely great listener !

Aug 30 2019

Review for Dr. Kuo

He is really good.

Aug 29 2019

Review for Dr. Lucas

I have seen Dr. Mohare many times over the last several years. I find her to be very attentive and she listens quite carefully. She also explains difficult health situations plainly.

Aug 28 2019

Review for Dr. Mohare

My compliments to Dr. Polin are all rejected by this website.

Richard Chopin Aug 26 2019

Review for Dr. Polin

Dr B is awesome! But the wait time is awful. Staff is friendly.

Aug 25 2019

Review for Dr. Beaucoudray

Gypsy P. Aug 22 2019

Review for Dr. Jansen

I had a tummy tuck with Dr. Jansen. he and his staff are absolutely wonderful love my results

Anonymous Aug 22 2019

Review for Dr. Jansen

Colleen K. Aug 22 2019

Review for Dr. Jansen

I had a breast reduction done. Everything went very smoothly. I have always felt very comfortable around Dr. Jansen and his nurses. I am now very happy and more confident with my body.

A. C. Aug 22 2019

Review for Dr. Jansen

Rhonda Hardwick Aug 21 2019

Review for Dr. Happel

Location

Ochsner Medical Center - Kenner

180 W Esplanade Ave, Kenner, LA 70065