Ochsner Medical Center - Kenner

73%

Patients that would definitely recommend
3% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Ochsner Medical Center - Kenner

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Ochsner Medical Center - Kenner

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Friendly. Patient. Did not feel rushed. Very through. Recommend her to others.

May 17 2021

Review for Dr. Togami

Dr Madrecha is a wonderful Dr. He is personable, responsive to questions, very thorough, and he genuinely cares about his patients. I'd give him more stars if they had them. Absolutely the best!

ikoimbo May 12 2021

Review for Dr. Madrecha

everything was seamless from start to finish

May 12 2021

Review for Dr. de Laureal

Dr Jordan took the time to ask about and address all of my issues. She is very knowledgeable and personable. I trust her fully to deliver great patient care.

May 11 2021

Review for Dr. Jordan

Very pleasant got a lot of details taken care of and happy with the results

May 06 2021

Review for Dr. Togami

Location

Ochsner Medical Center - Kenner

180 W Esplanade Ave, Kenner, LA 70065

Frequently Asked Questions

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