The Medical Center at Franklin

59%

Patients that would definitely recommend
11% lower than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

6 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

59%

Would definitely recommend
11% lower than the national average

The Medical Center at Franklin

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%66%

The Medical Center at Franklin

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%68%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%90%73%

Providers

Provider Reviews

Jul 21 2020

Review for Dr. Jarboe

tlobe Jun 06 2020

Review for Dr. Unick

K. D. Mar 20 2020

Review for Dr. Fee

EXCELLENT SERVICE, AWESOME MD. SHE EXPLAINS THINGS, SEES YOU TIMELY, AND HAS TRANSPORTATION TO ASSIST YOU IF YOU NEED IT

Dec 23 2019

Review for Dr. Wentworth

jessica Nov 16 2019

Review for Dr. Richards

jessica Nov 16 2019

Review for Dr. Wentworth

Nov 14 2019

Review for Dr. Wentworth

Oct 31 2019

Review for Dr. Wentworth

Lydia Diego Oct 17 2019

Review for Dr. Unick

The staff was professional, respectful with a caring attitude toward patients. I followed instructions for eye healing following surgery. No complaints of the surgical procedure. I highly recommend Dr Wentworth and her team.

Sep 10 2019

Review for Dr. Wentworth

Dr Persad is only doctor in Franklin who will help me with my migraines. He is a great doctor!

Jana Jul 08 2019

Review for Dr. Persad

Spent less than 2 minutes with me, never ask me any questions. Never even looked at my knee, didn't seemed to consider my concerns.

Larry in Summer shade - Jun 05 2019

Review for Dr. Fee

He is helping me get my pain to a tolerable point.

Apr 29 2019

Review for Dr. Vessels

Bowling green , KY - Apr 07 2019

Review for Dr. Patton

Jeff Graham in Bowling Green, KY - Mar 19 2019

Review for Dr. Patton

Staff or doctor one gets appointments mixed up. Keeps patient waiting when she sees the patient. Does not seem to know what to do.

Mar 09 2019

Review for Dr. Jarboe

Excellent care; highly recommended

Jan 24 2019

Review for Dr. Benge

Excellent!

Bill Wilkinson in TN - Nov 15 2018

Review for Dr. Ellis

Excellent care during my stay at Vanderbilt

Giles in TN - Nov 09 2018

Review for Dr. Ellis

Wait over an hour for less than a 5 minute appointment. This office and practice is more interested in getting your money than helping you get better.

KY - Oct 24 2018

Review for Dr. Richards

Been at same location for 44 years. Doctor Sam Persad best hometown doctor around.

Debbie Hicks in Franklin , KY - Sep 28 2018

Review for Dr. Persad

Dr. Vessels is not only remarkably proficient as a dr specializing in pain control, he is a fine young man who actually takes his time with his patients and listens to their personal history of pain and their pain management.

Corby Lambert in BG, KY - Sep 20 2018

Review for Dr. Vessels

D. Blick Jul 28 2018

Review for Dr. Unick

Clarisa England in Glasgow , KY - Jun 07 2018

Review for Dr. Patton

Dee Shneiderman in Franklin, KY - Jun 05 2018

Review for Dr. Adams

Marty Mitchell in Bowling Green, KY - Jun 01 2018

Review for Dr. Richards

I was treated after I car accident didn't receive an app right away due to car insurance my surgon on april 6 2018 office visits has been prompt main concern is having a limp in left leg after knee replacement and what exactly was placed in knee bone pushed up only

kdmc in BOWLING GREEN - May 31 2018

Review for Dr. Richards

B. Staten in BG Ky - May 20 2018

Review for Dr. Unick

Staff was very friendly and outgoing. Dr. Downing was very pleasant and knowledgeable. Great office, great staff, great physician. Highly recommend!!

Kathy in Franklin, KY - May 02 2018

Review for Dr. Downing

Limped in to his office.. Walked out... He gave me injections. Diagnosed my knee problem. I am very happy with Dr.Fee and will be seeing him in the future. Later..surgery.I have that much conference in him.

Anne Ostler in Russellville Ky. - Apr 19 2018

Review for Dr. Fee

Harold B Oliver in Bowling Green, Ky - Feb 28 2018

Review for Dr. Patton

Very easy to talk to

Jan 17 2018

Review for Dr. Richards

Great assessment after X-rays explained procedure to understanding of patient.

Mary K Tucker in Bowling Green, ky - Jan 10 2018

Review for Dr. Fee

did not help me with my problrm and did not seem to care or listen, i would not see him again.

Bowling Green - Nov 15 2017

Review for Dr. Patton

Shepherdsville, KY - Oct 21 2017

Review for Dr. Vessels

Chris in Bowling Green, KY - Oct 10 2017

Review for Dr. Ciochetty

Bowling Green, KY - Aug 02 2017

Review for Dr. Vessels

He's absolutely the best in our opinion. He takes time with his patients. He really listens to his patients. Also he is a Godly man. He has been both my husband's and my surgeon for many years. We consider him a great friend as well. We highly recommend him for patients needing a surgeon.

Buddy and Carolyn Bonds in Bowling Green, KY - Jul 23 2017

Review for Dr. Korba

I really like Dr. Fee and the staff have always been very friendly when I have gone in for an appointment, however, getting through to someone when I call has been nearly impossible. I almost always have to leave a message, which is essentially a dead end because I rarely get a return call.

Bowling Green, KY - Jun 02 2017

Review for Dr. Fee

Easy to speak with. Very knowledgeable. Procedures are explained well enough that I could understand

Bowling Green, KY - May 18 2017

Review for Dr. Ciochetty

Dena in Bowling Green, KY - May 03 2017

Review for Dr. Patton

Excellent care. Trust him totally

Stumbo in Bowling Green, KY - Apr 20 2017

Review for Dr. Korba

LaDonna Spears in Franklin, Kentucky - Feb 25 2017

Review for Dr. Adams

Dr. Adams has been seeing me and my unique conditions for several years now. He and his staff are friendly, caring and knowledgeable.

Auburn, KY - Feb 17 2017

Review for Dr. Adams

Not just professional, but also very friendly. Will sit with you for however long necessary answering all of your questions. And the staff is amazing!!

Bowling Green, KY - Feb 04 2017

Review for Dr. Moore

The best doctor I have ever seen! He truly cares about his patients.

Barney in Franklin, ky - Jan 27 2017

Review for Dr. Persad

Very rude

franklin ky - Jan 24 2017

Review for Dr. Patton

She is an absolutely amazing doctor that truly cares about her patients! Highly recommend her to anyone that needs cataract surgery or any other eye needs.

Steve Beard in Bowling Green, Ky - Oct 27 2016

Review for Dr. Wentworth

Josh in Bowling Green, Ky - Oct 22 2016

Review for Dr. Ciochetty

The only complaint I have is the length of time waiting. My last visit was 2 hour wait. No explanation either. I think he is an excellent doctor but wait time is excessive. Will see after my next visit.

Knoxville, TN - Oct 17 2016

Review for Dr. Ellis

He was amazing during my entire ordeal w/hip replacement surgery in Aug, 2016. He was again wonderful when my hip dislocated in September, 2016. He truly cares, answers questions & does excellent work. I'm so thankful I chose him!

Kara in Bowling Green, KY - Oct 07 2016

Review for Dr. Patton

Coracias in Bowling Green, KY - Oct 04 2016

Review for Dr. Grau

HM in Bowling Green, KY - Sep 28 2016

Review for Dr. Richards

Dr Ellis is very thorough with everything being done. Would trust him with my life-infact I have a couple of times. He explains everything so you can understand whats going on and whats going to be done to correct it.

marilynn kielty in Lake City, TN - Aug 15 2016

Review for Dr. Ellis

Prefer not to answer in Bowling Green, KY - Jun 08 2016

Review for Dr. Ciochetty

Guyla O'Brien in Adolphus, KY - Jun 04 2016

Review for Dr. Daniel

debbyg in Portland, TN - May 04 2016

Review for Dr. Ellis

Dr. Reddy is very friendly and detailed, but her office is a little understaffed, so it takes a little while to get finished with an appointment

Keith K in Franklin, KY - Apr 07 2016

Review for Dr. Reddy

Mar 23 2016

Review for Dr. Wesley

Focused, caring and he listened to my questions then thoughtfully answered each one.

James R in Bowling Green, KY - Feb 08 2016

Review for Dr. Richards

Tammie in Franklin, ky - Jan 25 2016

Review for Dr. Adams

Surgery to repair hernia in 2015. Dr Korba was outstanding in care and compassion. Well done! Surgery to remove gall bladder in 2001! Dr Korba's was and is top notch!

Buddy Crabtree in Russellville, KY - Jan 20 2016

Review for Dr. Korba

W. Clint in Athens, AL - Dec 25 2015

Review for Dr. Ellis

Location

The Medical Center at Franklin

1100 Brookhaven Rd, Franklin, KY 42134

Frequently Asked Questions

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