St. Elizabeth Florence

72%

Patients that would definitely recommend
2% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

72%

Would definitely recommend
2% higher than the national average

St. Elizabeth Florence

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

St. Elizabeth Florence

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Jul 07 2020

Review for Dr. Tolbert

Nicole Neary Jun 27 2020

Review for Dr. Vormbrock

Thorough exam. Speaks in way one can understand.

Fred Naffziger Jun 25 2020

Review for Dr. Bilbo

Karen B Jun 13 2020

Review for Dr. Tillery

He's great! Really cares and helps you!!!

Danielle Jun 12 2020

Review for Dr. Leverage

His expertise and thorough exam were exemplary. He also is very personable. He was very concise in his explanation of findings and the plan of care. Very timely and caring .

Tina Louise Ranson Jun 09 2020

Review for Dr. Due

Jun 05 2020

Review for Dr. Kuy

Never available always have to see other doctors Not there when you need him. Not even thru my chart sends back unhelpul and rude responses Has no time for his patients I now have a real doctor who has time for me Beware he'll never be there for you only interested in your money

Tamela Hutton Jun 05 2020

Review for Dr. Patterson

Jun 04 2020

Review for Dr. Tcheng

Dr.Elliott saved my life when I had my brain bleed/stroke I want to thank him from the bottom of my heart.He is a very special person an Dr.

Roseanna Hamilton Jun 03 2020

Review for Dr. Elliott

Brian Walters is an excellent physician. I feel like he truly cares. He spends time with me and doesn’t rush the appt.

Mike Jun 02 2020

Review for Dr. Walters

Dr. Grunkemeyer put my 4-year-old at ease when I brought her in with a broken wrist. He explained the cast to her in a way she could understand and helped calm any fears she had. As a parent, I found the friendliness and caring nature of the staff to be very reassuring.

Kristen May 31 2020

Review for Dr. Grunkemeyer

Was very polite and listened to my concerns. Was able to help shed some light into what was going on and offered several different options.

May 27 2020

Review for Dr. Dusing

I have had Dr. Willmott for many years now! My COPD has been abreast for quite a few years now. Very through and a easy to talk to.

Richard Lander May 26 2020

Review for Dr. Willmott

This is my second time having Dr.Larkin as a physician. Even though it was 3 years ago, he recalled my former condition and was able to pinpoint the problem. He’s an excellent physician.

May 24 2020

Review for Dr. Larkin

Dr Schilff is an amazing Doctor. Always Carling and williams to help. Easily acessible. Great service overall. Thank you!

May 22 2020

Review for Dr. Schilff

Wonderful experience, Dr. McClellan was incredibly helpful in restoring me to my usual lifestyle after years of neck problems.

Rebecca W. May 21 2020

Review for Dr. McClellan

I have seen Dr. Veazey at the Edgewood location several times. She is very professional and thorough.

May 18 2020

Review for Dr. Veazey

Jamie May 17 2020

Review for Dr. Brown

Friendly and professional. Thoroughly explained procedure I need. Short wait time in waiting room. His assistant Matt was also friendly and professional.

Sherry L Clingerman May 16 2020

Review for Dr. Grunkemeyer

Dr. McClellan actually listened to me and was able to diagnosis and eventually cure my back and leg pain with an outpatient surgery. I'm so happy that I finally found someone willing to take the time to figure out what was causing my leg pain. Thank you Dr. McClellan, I have my life back!

Aaron May 15 2020

Review for Dr. McClellan

Louis M Galluppi May 15 2020

Review for Dr. Bailey

Serena May 13 2020

Review for Dr. Oakley

Dr. Shertzingter was very nice. He was easy to talk to about my issues. He was prompt getting me to X ray and follow up with MRI. I couldn't expect anything more. I am very pleased..

April May 13 2020

Review for Dr. Schertzinger

Best neurologist ever

David Vandiver May 09 2020

Review for Dr. Perkins

Pleasant, professional, to the point. Put me at ease.

Rebecca Shanks May 08 2020

Review for Dr. Bailey

Dr Metzler is always nice and professional. He helps my knees feel better and now is helping with my shoulders. I always recommend him to everyone!

Shirley May 02 2020

Review for Dr. Metzler

Very satisfied with over all evaluation and treatment

Phyllis Korte Apr 26 2020

Review for Dr. Grunkemeyer

Benjamin glasscock Apr 25 2020

Review for Dr. Gupta

We were very happy with our recent visit. My 3 year old broke his arm and Dr. Metzler was very professional and kind to us. He explained all our options and successfully reset the broken bone. Thank you!!

Katie Schwartz Apr 25 2020

Review for Dr. Metzler

Always listens. Very thorough. Coordinates well with other providers and specialists. Understands conditions in depth. Compassionate. Personable. Considerate of individual needs.

InEdgewood Apr 23 2020

Review for Dr. Minning

Worst communication on the planet. I have been waiting five months for a prescription to get approved through his office, and you've got to call repeatedly to get any information. They say they'll call you. They won't. Useless.

Rob Calvert Apr 22 2020

Review for Dr. Allen

I liked Dr. Larkin's ATTENTION to me the patient and his showing of concern for my problems. The staff was very nice and helpful too.

Brad Jones Apr 20 2020

Review for Dr. Larkin

Was in and out quick. The doctor was very friendly and the whole staff was friendly.

Apr 19 2020

Review for Dr. Gates

Dr. Geunkemeyer made me feel at ease, and was very knowledgeable, he explained my injury in a way that was understandable.

Teresa Blackaby Apr 17 2020

Review for Dr. Grunkemeyer

Dr Bishop is the best doctor in the world.

Anton von Neff Apr 15 2020

Review for Dr. Bishop

Dr. Heis is very gentle, patient, and listens to the patient. Highly recommend him!

Donna Ferrell Apr 13 2020

Review for Dr. Heis

Tami C. Apr 12 2020

Review for Dr. Grunkemeyer

Drove 2 Hours to see Dr. Mittal. Well worth it. While my dad's local doctors were quick to recommend Dialysis, Dr. Mittal adjusted Meds, food, and conferred with his other doctors. (never had to do dialysis) Thank you again, for all you and your crack staff did for us.

Apr 11 2020

Review for Dr. Mittal

I had a minor surgery for fractured nose. Technical term is “closed fracture of nasal bone.” The staff was friendly and amazing, and Dr. Haas was honest with me regarding the appearance. Overall, I was very happy with the procedure, service and appearance of my nose.

Fabiola Mar 30 2020

Review for Dr. Haas

Very thorough and professional Provider, answered all questions, and did not rush visit, addressed all concerns, super nice guy

Kimberly Haugabook Mar 21 2020

Review for Dr. Metzler

Tricia Metzger Mar 16 2020

Review for Dr. Tillery

Ruined my life had surgery with him had two discs put in .Have more pain now then before surgery .No bedside manner at all no contact after surgery does not care about his patients.

Mar 15 2020

Review for Dr. Kakarlapudi

Denise Walsh Mar 14 2020

Review for Dr. Shamsi

Lizanne Jump Mar 14 2020

Review for Dr. Jones

Very much liked Dr. Metzler. He has great personality, doesn't rush into surgery unless needed. Very professional.

Karen Camp Mar 12 2020

Review for Dr. Metzler

Thomas Due seems to be very knowledgeable in his field. However, having a PCP as a father, I know he would take every one of his patients seriously. Dr. Due was a little arrogant and laughed with his male assistant on how my injury occurred. As a doctor, that is not acceptable.

Mar 10 2020

Review for Dr. Due

Mar 10 2020

Review for Dr. Durrani

Family and I see Dr, Schumann for more than 10 years HE WAS a good Family DR. But seen more Money in the Fat center (weight loss Center) At St."E" on Houston road In Florence, Ky So he becomes a FAT Watcher DR !!. Schumann Dumped all his Patients In Independence. Sad But True...

B.G. Napier Mar 10 2020

Review for Dr. Schumann

Susan Flood Mar 09 2020

Review for Dr. Fagel

T O'Brien, MSN, MHA/Ed, BSN, RN, RAC-CT Mar 07 2020

Review for Dr. Patton

He doesn't only listen to ya, he hears what you say

K.m.m. Mar 06 2020

Review for Dr. Barth

Great doctor. Explains things in a way that is easy to understand. She listens and spends all the time needed at a visit. I would highly recommend her.

Mar 06 2020

Review for Dr. Edwards

Amazing. Listened. Offered me options in work up and treatment. I can not recommend him enough.

Mar 05 2020

Review for Dr. Schussler

Joan Freeman Mar 04 2020

Review for Dr. Gieske

Dr Tolbert is an excellent Dr. He listens to your situation without rushing you. He goes above and beyond to make sure your needs are addressed. I have zero complaints!!

Mar 04 2020

Review for Dr. Tolbert

My Doctor for Thirty Years. Is gifted in being able to explain complex medical conditions on terms you can understand. He's the best!

Feb 29 2020

Review for Dr. Allnutt

I love Dr. Saalfeld. She has been my doctor for many years and I trust her and really feel comfortable talking to her about my health issues.

Feb 29 2020

Review for Dr. Saalfeld

J. C. Feb 29 2020

Review for Dr. Kuy

Feb 28 2020

Review for Dr. Sharma

dr kuy popped in to address my concerns

Anonymous Feb 27 2020

Review for Dr. Kuy

I went to St. Elizabeth Physician Podiatry for a painful bunion on my foot. Dr. Shamsi and his staff were professional, caring and efficient. My surgery and recovery went perfectly thanks to Dr. Shamsi. I would highly recommend this doctor and this office!

Sarah Feb 26 2020

Review for Dr. Shamsi

I have seen Dr. Martin for many years due to my health issues. He is always courteous and kind and truly cares about his patients. He has a great staff with Lana and the team. I would highly recommend Dr. Martin for any vascular needs. He is the best!

Gerald Williams Feb 26 2020

Review for Dr. Martin

Feb 23 2020

Review for Dr. Bailey

Dr. Kempiners and his staff are amazing! Took the time to explain everything going on, performed my surgery and I have never felt better! Thank you!!!!!

E.J. Wagner Feb 22 2020

Review for Dr. Kempiners

Was having a lot of pain in my shoulder and arm. Couldn't lay on arm because of the pain. Have had a shot in that arm which did nothing. Dr. Grunekeyer took great care of my problem. Thank you Dr. Grunkemeyer.

Judith Feb 21 2020

Review for Dr. Grunkemeyer

Dr. Scherzinger was very personable. He showed me xrays and explained what was going on so I could understand. I would highly recommend him to anyone.

Feb 20 2020

Review for Dr. Schertzinger

Linda Feb 20 2020

Review for Dr. Johansen

Dr Edwards performed urethraplasty on me Feb 2015

Feb 20 2020

Review for Dr. Edwards

Excellent

Feb 20 2020

Review for Dr. Larkin

Arthritis and bone spurs in my shoulder. Dr. Greiwe gave me a shot of Cortisone.

Christine Skerritt Feb 15 2020

Review for Dr. Greiwe

Just had a vasectomy 3 days ago by Dr. Cirulli. The procedure was absolutely painless, I have experienced no swelling, bruising or pain since the procedure either. As long as it turns out to be effective I don't know what else you could ask for!

Feb 14 2020

Review for Dr. Cirulli

I loved Doctor Zeff. He was excellent at what he does. I was so sorry to find out yesterday,he is no longer at the practice.

Karin Vickers Feb 14 2020

Review for Dr. Zeff

She used to be a good and caring doctor. Now she's just like everyone else, just out for money. I walked in on infusions and walked out on nothing. I'd rather be allergic to my medication than be left like this.

S. Sauser Feb 14 2020

Review for Dr. Winiarska

Dr. Bailey removed a cernovial cyst and half of a herniated disk from my back which was causing me to fall frequently. Surgery went excellent, and following therapy treatments I am doing great. Dr. Bailey is a fanstatic DR. and surgeon.

Rick Feb 11 2020

Review for Dr. Bailey

I do not recommend for an effective vasectomy!

Feb 10 2020

Review for Dr. Cirulli

I've been going to him for a few years with visits about multiple things. He never fixes anything. One issue turned out to be caused by a medication he prescribed which I figured out after 3 visits and I found out via Google. Once I stopped taking the medicine my issues stopped.

Feb 10 2020

Review for Dr. Jones

Dr. Burns is thorough, welcomes questions, listens well, is knowledgable and practices medicine in a true patient /customer service manner. He provides a balanced blend of a professional and personal approach. Have been his patient approximately thirteen years.

Gary Flesch Feb 08 2020

Review for Dr. Burns

Barb B. Feb 08 2020

Review for Dr. Atluri

I would highly recommend Dr. Larkin. He seems genuinely interested in helping people and takes time to explain things in detail. He is also an excellent surgeon.

Bill Harrington Feb 01 2020

Review for Dr. Larkin

Dr.Grainger is very easy to talk to and he takes the time to answer your questions.

Sandie Jan 30 2020

Review for Dr. Grainger

Donna M. Jan 29 2020

Review for Dr. Atluri

I have been to many doctors and I have to say there are none better than Dr Hartman. He is compassionate and very thorough.

Becky Rose in Florence , KY - Jan 28 2020

Review for Dr. Hartman

Jan 28 2020

Review for Dr. Brown

Sandie Macht Jan 24 2020

Review for Dr. Dusing

Clearly explains your condition. His assistant Kim, is a great asset to his practice. Always spends enough time and offers options of treatment.

Union, KY - Jan 24 2020

Review for Dr. Toltzis

Jan 24 2020

Review for Dr. Geraci

Denise B. Jan 23 2020

Review for Dr. Atluri

Joan R. Jan 23 2020

Review for Dr. Atluri

Gil S. Jan 23 2020

Review for Dr. Atluri

Jan 21 2020

Review for Dr. Eilerman

Jan 21 2020

Review for Dr. Ashcraft

Very informative.

Jan 18 2020

Review for Dr. Heis

Cathy Bon Jan 17 2020

Review for Dr. Spanyer

Diana G. Jan 16 2020

Review for Dr. Kuy

C. B. Jan 15 2020

Review for Dr. Atluri

Location

St. Elizabeth Florence

4900 Houston Rd, Florence, KY 41042