Norton Hospital

73%

Patients that would definitely recommend
3% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Bloodstream infection following surgery

8 ratings were as expected

  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Norton Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Norton Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Maryln S. Jul 14 2020

Review for Dr. Gum

Jul 10 2020

Review for Dr. Alrefai

quick and efficient visit. knew the problem and fixed it quickly.

Anonymous Jul 09 2020

Review for Dr. Mauser

Dr, Mauser and the staff was extremely knowledgeable and friendly. I would highly recommend Louisville Podiatry.

L. S. Jul 09 2020

Review for Dr. Mauser

Teresa Morris Jul 09 2020

Review for Dr. Wagers

very good and please with my experience

Michael D. G. Jul 09 2020

Review for Dr. Mauser

Dr Hanna is a awsome doctor Ive been his patist for about 5 years now and i wouldnt go to another doctor

Shanna H. Jul 08 2020

Review for Dr. Hanna

I believe that Dr Crawford has a God give gift of healing. I trust him with my life. Glory Ann Clay 06-14-1944

Clay Glory Ann Jul 08 2020

Review for Dr. Crawford

John Hauschildt Jul 08 2020

Review for Dr. Jurige

Easy to get in and out of, quick to see patient, and quick to treat!

L C. Jul 06 2020

Review for Dr. Mauser

After my 1st initial visit , I was confident that all would go well . He explained exactly what was to be done and the probable outcome ,

Jul 04 2020

Review for Dr. Spalding

Was an enjoyable experience. Wish I didn't need the services but I'm glad I found Dr. Alan Mauser and Staff Thank you!

Joshua C. Jul 02 2020

Review for Dr. Mauser

Very speedy and easy service.

Troy B. Jul 02 2020

Review for Dr. Mauser

Dr Newstadt has been my GP for 16 year since I moved to Kentucky. One word describes her.... OUTSTANDING..... I am alive because of her and the specialist she insisted I see. Her bedside manner is warm and understanding. She makes you feel like you are truly pary of the Norton's family.....

Gina Peele Jul 01 2020

Review for Dr. Newstadt

Friendly, positive visit. Very professional.

Mark F. F. Jul 01 2020

Review for Dr. Hanna

very good and helpful

Chris C. Jun 30 2020

Review for Dr. Hanna

Dr.Maria is amazing ,encouraging and positive dr. Thanks to her.

Mohini Patil Jun 30 2020

Review for Dr. Schweichler

Duygu Yapar Jun 28 2020

Review for Jamie Messer

Excellent. Couldn’t have been more pleased.

Jun 27 2020

Review for Dr. Rochet

Jun 27 2020

Review for Dr. Langness

Dr. Coyle takes care of our family's allergy needs. He is pleasant, caring and thorough. We are lucky to have him care for our children.

JC Jun 26 2020

Review for Dr. Coyle

Dr. Delafield was my doctor 12 years ago when he was in Indianapolis. He removed a mile from my arm and was so confident in his work. His technique left a HUGE scar on my arm that I now have to remember him by. Don’t use him for mole removal or probably anything.

Jun 26 2020

Review for Dr. Delafield

i like his humor, it helps easy the uncomfortablness

Jennifer H. Jun 26 2020

Review for Dr. Mauser

On time appointments - staff is great.

Marie H. Jun 26 2020

Review for Dr. Mauser

Very knowledgeable. Concerned for my well-being and explained treatment options.

Sharon Jun 25 2020

Review for Dr. Elramahi

Very laid back, explained everything very impressed.

Jun 25 2020

Review for Dr. Kyle

short wait time, listened very well and explained everything in great detail. love the new insoles!

Mike R. Jun 25 2020

Review for Dr. Mauser

he was great helped me understand everything

Keisha K. Jun 24 2020

Review for Dr. Hanna

Dr. Mauser is a great doctor!! He's helped me out since my 1st appt!! Takes the time to hear you out, and gives you no run arounds!!! I highly recommend Dr. Mauser and his staff!! Nice group if people!!

Shawn Jun 24 2020

Review for Dr. Mauser

dr. hanna was great at treating me, explaining my treatment and prevention.

Booker B. Jun 24 2020

Review for Dr. Hanna

Dr. Johnson is wonderful...he listens to your needs and will help you as long as it takes...I have referred many happy, satisfied people to him...his staff is the best...

Sue Jackson Jun 24 2020

Review for Dr. Johnson

Christi West Jun 22 2020

Review for Dr. Digenis

hanna is a great doctor and truly cares about his patients

Brandy Z. Jun 22 2020

Review for Dr. Hanna

Janet Smith is the BEST cardiologist.

Jun 21 2020

Review for Dr. Smith

Dr. Musich is very friendly, answers all of my questions, and provides helpful information. Highly recommend.

Mike Jun 21 2020

Review for Dr. Musich

Best experience with a health care professional. Staff was so kind and friendly.Dr Kyle is an amazing doctor!

Jun 18 2020

Review for Dr. Kyle

excellent

Mary S. Jun 18 2020

Review for Dr. Mauser

Spent 15 minutes with me on Telehealth and reviewed my records from 2016. Very caring and professional

Stuart Cohen Jun 17 2020

Review for Dr. Ramirez-Icaza

i was very pleased.

Barbara R. Jun 17 2020

Review for Dr. Hanna

He was personable, thorough, and not rushed.

Jun 16 2020

Review for Dr. Kyle

Jun 16 2020

Review for Dr. El Kheir

Deborah G. Jun 16 2020

Review for Dr. Mauser

gr8

Anonymous Jun 15 2020

Review for Dr. Mauser

help me out.

Derrick C. Jun 15 2020

Review for Dr. Mauser

Dr. Alan Mauser is amazing. He took the time to explain everything. I will recommend him to everyone I know

Christina H. Jun 15 2020

Review for Dr. Mauser

Dr. Mauser is very good at what he does. It was an easy experience and everyone in the office is very friendly. Thanks!

Lauren C. Jun 15 2020

Review for Dr. Mauser

it was great and the people was great as well

James R. Jun 15 2020

Review for Dr. Mauser

Jun 13 2020

Review for Dr. Stewart

He is an excellent physician. I feel “safe” in his hands; he is an artist with a scalpel.

Jun 13 2020

Review for Dr. Pomeroy

Kind and reliable. Not a long wait and very good at explaining my injury to me.

Patricia B. Jun 12 2020

Review for Dr. Mauser

Dr Mauser is very knowledgable- I think he is a very good Doctor with a very nice helpful staff!

Patti D. Jun 12 2020

Review for Dr. Mauser

I loved everything about the radiation therapist. Very professional and informative. Great sense of humor and a pleasure to be around. Thanks for making this easier!

Steven Emily Jun 12 2020

Review for Dr. Musich

dr mauser is great! he knows what he is doing and has an awesome persaonality!

Anissia C. Jun 12 2020

Review for Dr. Mauser

he's a very good listener

Laura M. Jun 12 2020

Review for Dr. Mauser

quick efficient service

David C. Jun 12 2020

Review for Dr. Mauser

Great time, excellent staff. Highly recommend this office

Aturo S. Jun 12 2020

Review for Dr. Mauser

Dr. Kyle was very attentive and knowledgeable. The office has a great COVID response plan, too. I felt safe and everything was very clean. Nothing but good comments!

Jun 11 2020

Review for Dr. Kyle

It was great

Angela Jones Jun 11 2020

Review for Dr. Hill

Very pleasant office and Dr. Hannah definitely does not do unnecessary surgery, which is something that I will tell people when I recommend him.

Babette B. Jun 10 2020

Review for Dr. Hanna

CW Jun 10 2020

Review for Dr. White

Sherry K. Jun 09 2020

Review for Dr. Digenis

Fast and tells you a plan before leaving his office. Excellent Orthopedic Doctor.

Robin ONeil Jun 09 2020

Review for Dr. Popham

The doctor did an excellent job and he was very understanding and gave me a lot of advice and what he can do and I appreciate him so much the only downside is the lady at the front desk racially profiled me so I just don't understand folks

Dontae Holden Jun 09 2020

Review for Dr. Kyle

She is wonderful. She was so thorough and explained everything in detail and I felt like she was spot on. I've already recommended her to 2 different people. Will be going back for cataract surgery.

Patricia Nichols Jun 09 2020

Review for Dr. Mandava

Dr. Hanna goes the extra mile for his patients. So thankful for him.

Cynthia p Jun 08 2020

Review for Dr. Hanna

C. Long Jun 08 2020

Review for Dr. Brown

amazing

Brent S. Jun 05 2020

Review for Dr. Hanna

I feel much better than I did before I came in, and the process of appointment setting we easy and very personal

Desera F. Jun 05 2020

Review for Dr. Hanna

I had you on my mind with all the sickness and rioting!!! I'll never forget ...you saved my life and was such a honest and caring Doctor?? God's Blessing for you and your Team???? Stay Safe my Dear Friend???? WISH ALL DOCTORS WERE AS DECACATED AS YOU SIR??????????

Beverly Mccubbins Jun 04 2020

Review for Dr. Benns

Doctor Davis has always been very professional and a real pleasure to visit. I've been going there for years and never had any problems with him or his staff.

Jun 04 2020

Review for Dr. Davis

Very good communication skills. Good treatment course. Trustable.

Jun 04 2020

Review for Dr. Schrepferman

it was great , made suggestions for healing and treatment in steps scheduled follow up appt. to check progress

Brittney W. Jun 03 2020

Review for Dr. Hanna

quick, clear, and amazing

Michael M. Jun 03 2020

Review for Dr. Hanna

My visit was very helpful and Dr. Kyle explained everything so I could understand it. Thank you for all that you do.

Jun 03 2020

Review for Dr. Kyle

I have used him on 2 occasions for epidurals. Everything went well and my acute issues were resolved. I found him and his staff to be very attentive to my issues and needs.

SW Jun 01 2020

Review for Dr. Collis

Jun 01 2020

Review for Dr. Walker

Samantha G May 31 2020

Review for Dr. Garcia

Would not change her for world!! Only if she retires.

May 31 2020

Review for Dr. Newstadt

My visit was very pleasant and uplifting in knowing I have people of high caliber looking after my health

Nancy Diane Hillard May 30 2020

Review for Dr. Pomeroy

I just had a lumbar surgery with Dr. Doss and I never expected to have everyone on this team be so awesome From Katie, Jeremy, Mike,Kelly,Sarah and Samantha. From the beginning to the end they made me feel so comfortable you guys are awesome

Heather Jones May 30 2020

Review for Dr. Doss

personable, knowledgeable, just a great guy to meet

Bill Smallwood May 29 2020

Review for Dr. Kyle

I had an ap, but couldn't keep it this time I will

Robert Smirh May 28 2020

Review for Dr. Becker

He was my doctor for several years. Always courteous, attentive, skilled, and said, "take good care" at the end of the appointment.

May 28 2020

Review for Dr. Reinstine

Every visit I have had with Dr. Lainhart, I have been treated very well. She listens. She doesn't rush you out like you're a number.

Kima Borders May 28 2020

Review for Dr. Lainhart

Dr. Kyle is a very knowledgeable physician. He takes the time to really listen to his patients.

Robert Andrews May 27 2020

Review for Dr. Kyle

Wendy T May 27 2020

Review for Dr. Banis

Took time to explain options and answered all questions

A W. May 27 2020

Review for Dr. Hanna

Nightmare. He ordered test had the test, but yet to get results.

May 26 2020

Review for Dr. Chaker

Office nice and clean. Staff was friendly and followed all guidelines to keep patients safe. Dr. Pomeroy was excellent answered all my questions and provided a good treatment plan.

Candice May 26 2020

Review for Dr. Pomeroy

May 24 2020

Review for Dr. Thompson

Tim May 24 2020

Review for Dr. Laratta

Pre ope visit

John Anderson May 23 2020

Review for Dr. Pomeroy

Diane Turk May 23 2020

Review for Dr. Farmer

I have known and used Dr. Mickler as my ENT for 40+ years. He is always knowledgeable on medical issues, and discusses course of treatments. Members of my family have used him. I have recommended him to others with complete confidence.

Carolyn Houghton May 23 2020

Review for Dr. Mickler

Dr. Kyle was so friendly. He immediately developed a good rapport with my special needs adult son and made his visit so much easier. Dr. Kyle was professional, knowledgeable, and kind. I would definitely refer him to friends with foot and ankle problems.

Janet Ballinger May 22 2020

Review for Dr. Kyle

GM May 22 2020

Review for Dr. Arla

Location

Norton Hospital

200 E Chestnut St, Louisville, KY 40202