Norton Hospital

72%

Patients that would definitely recommend
2% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

4 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Norton Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Norton Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Dr Kyle is very friendly and put me at ease.

Jun 12 2021

Review for Dr. Kyle

Follow up on 2 yr knee surgery. Had issue with hip. Dr popham has always been very professional. Diagnosed hip issue and hopefully issue has been resolved. Very efficient office from the time you check in till you leave. Glad this office is in our area.

Debbie burns Jun 12 2021

Review for Dr. Popham

Dr. Popham is great! He listens and really cares about helping you feel better and doesn't take any shortcuts.

Jun 12 2021

Review for Dr. Popham

Jun 12 2021

Review for Dr. Musich

Dr Nawab is the standard by which all other health care professionals should be measured. Compassionate but clear regarding the path forward & risks associated with your condition.

M.T. Caci Jun 11 2021

Review for Dr. Nawab

Location

Norton Hospital

200 E Chestnut St, Louisville, KY 40202

Frequently Asked Questions

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