Baptist Health Richmond

72%

Patients that would definitely recommend
2% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Baptist Health Richmond

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Baptist Health Richmond

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Dr. Miller identified very quickly exactly why my current orthotics were hurting my feet and my knees. He is going to make new orthotics that give me much more support. I can’t wait till I get them. His staff was very helpful and friendly.

Tim Weaver Jun 17 2021

Review for Dr. Miller

Having plantar fasciitis injections and was pleased with the service and the kindness that he showed me as an individual. Great staff as well and good clean atmosphere.

Eva Jun 10 2021

Review for Dr. Miller

Darlene Jun 09 2021

Review for Dr. Miller

Great staff Dr Miller is awesome made my feet a lot better.

Craig Jun 08 2021

Review for Dr. Miller

Norma Jean Spurlock Jun 07 2021

Review for Dr. Miller

Location

Baptist Health Richmond

801 Eastern Byp, Richmond, KY 40475

Frequently Asked Questions

Where is Baptist Health Richmond located?

Has Baptist Health Richmond won any recent awards from Healthgrades?

Does Baptist Health Richmond score well in safety ratings?