ARH Our Lady of the Way Hospital

88%

Patients that would definitely recommend
18% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10
17% higher than the national average

88%

Would definitely recommend
18% higher than the national average

ARH Our Lady of the Way Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%90%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%90%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%80%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

ARH Our Lady of the Way Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%72%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%83%73%

ARH Our Lady of the Way Hospital

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%90%66%

Providers

5000 KY Route 321 # 2162 Prestonsburg, KY 41653undefined mi
9350 US Highway 23 S Ste 104 Stanville, KY 41659undefined mi
255 Church St Ste 203 Pikeville, KY 41501undefined mi
Dr. Anant Chandel, MDEmergency Medicine
Dr. Anant Chandel, MD
11203 Main St Martin, KY 41649undefined mi
255 Church St Ste 102 Pikeville, KY 41501undefined mi
Dr. Hassan Helwani, MDInternal Medicine
Dr. Hassan Helwani, MD
11203 Main St Martin, KY 41649undefined mi
11087 Main St Fl 3 Martin, KY 41649undefined mi
12579 Main St Ste 101 Martin, KY 41649undefined mi
11217 Main St Martin, KY 41649undefined mi
James Music, APRNNursing (Nurse Practitioner)
James Music, APRN
12579 Main St Martin, KY 41649undefined mi
Dr. Angela O'Quinn, DOFamily Medicine
Dr. Angela O'Quinn, DO
12579 Main St Ste 101 Martin, KY 41649undefined mi
77 Millard Allen Dr E Lackey, KY 41643undefined mi
61 Dewey St Prestonsburg, KY 41653undefined mi
11203 Main St Martin, KY 41649undefined mi
Dr. Andrew Sparkman, DOInternal Medicine
Dr. Andrew Sparkman, DO
2000 Brookside Dr Kingsport, TN 37660undefined mi
11087 Main St Fl 2 Martin, KY 41649undefined mi
Dr. Chandra Varia, MDObstetrics & Gynecology
Dr. Chandra Varia, MD
11021 Main St # 926 Martin, KY 41649undefined mi
Dr. Prem Verma, MDEmergency Medicine
Dr. Prem Verma, MD
11087 Main St Fl 2 Martin, KY 41649undefined mi
9350 US Highway 23 S Ste 3 Stanville, KY 41659undefined mi

Location

ARH Our Lady of the Way Hospital

11203 Main St, Martin, KY 41649