Hays Medical Center

68%

Patients that would definitely recommend
2% lower than the national average


Hays Medical Center is a medical facility located in Hays, KS. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

68%

Would definitely recommend
2% lower than the national average

Hays Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Hays Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

Dr.Barnes was extremely friendly and did great with our one year old. He has worked with myself and two other children of mine.

Jun 06 2021

Review for Dr. Barnes

The most uncompassionate doctor I have ever seen. Cares nothing for the elderly and cares less about trying to help them to survive.

Jun 03 2021

Review for Dr. Hemphill

I have been seeing Dr. Glynn for about 10 years. He's probably the one doctor in my life that I can depend upon AND be glad to help me. He cares about you and your wellbeing. I feel lucky to have found Dr. Glynn and would recommend him to anyone looking for an ENT.

TerriF May 28 2021

Review for Dr. Glynn

Dr. Lee is very thorough and takes his time to listen and respond. He’s done both of my hip replacement surgery’s and I wouldn’t change a thing. He’s very honest with me and makes sure I understand what’s been done and what I need to do to make my recovery effective.

May 24 2021

Review for Dr. Lee

Robert P Motta May 14 2021

Review for Dr. Coe

Location

Hays Medical Center

2220 Canterbury Dr, Hays, KS 67601

Frequently Asked Questions

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