Waverly Health Center

84%

Patients that would definitely recommend
14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10
14% higher than the national average

84%

Would definitely recommend
14% higher than the national average

Waverly Health Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

Waverly Health Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%76%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Jul 17 2019

Review for Dr. Kathie Whitt, DPM

in Waterloo, IA - Jul 02 2019

Review for Dr. Annie Kontos, DO

Jul 01 2019

Review for Dr. Richard Naylor, DO

in Reinbeck, IA - Jun 28 2019

Review for Dr. Jeffrey Clark, DO

went to him for a long time about 2 years i liked him seemed professional he's assistant on the other hand fails to listens to patient .She can't even keep her dates straight or when she does or doesn't prescribes meds.fails to apologize when she is wrong.

Jun 10 2019

Review for Dr. Russell Buchanan, MD

Dr. Adams is always very personable, professional, and thorough. I respect his knowledge and place my trust in him 100%. Our discussions are comfortable, frank, and informative. He is a fine urologist...I am very glad I am his patient.

May 31 2019

Review for Dr. Christopher Adams, MD

Dr. Gorsche was very friendly and professional. He was always happy with my progress. He answered my questions. In my opinion he is an excellent doctor.

May 31 2019

Review for Dr. Thomas Gorsche, MD

May 18 2019

Review for Dr. Jeffrey Clark, DO

Dr Adams is what doctoring should be about. He is intelligent, thorough, kind, honest and straight forward. He took steps that should have been taken months ago. His manner is thoughtful and personal. His staff is kind and friendly.

Apr 24 2019

Review for Dr. Christopher Adams, MD

Apr 18 2019

Review for Dr. Jeffrey Clark, DO

Apr 04 2019

Review for Dr. Russell Buchanan, MD

Mar 11 2019

Review for Dr. Lee Fagre, MD

in Waterloo, IA - Mar 06 2019

Review for Dr. Jeffrey Clark, DO

in Waverly, IA - Feb 15 2019

Review for Dr. Jeffrey Clark, DO

I had bunion surgery. The result could not have been better if I had gone to Mayo or Iowa City, Dr. Gorsche has a wide experience in a wide range of Orthopedic procedures. So fortunate to have this level of expertise so close to home.

in IA - Feb 11 2019

Review for Dr. Thomas Gorsche, MD

Dr. Valente always takes plenty of time to explain everything to my 86 year old mother so she understands. He is a super nice man! His office staff is always very courteous and he is very punctual!

in Waterloo, IA - Feb 06 2019

Review for Dr. Richard Valente, MD

Dr. Whitt listened to all my concerns, explained all of my options to me and then helped me choose the best option for me. She is so patient and kind and explained things in a way that was easy to understand. I would highly recommend her to anyone looking for a foot/ankle specialist!

Waterloo, IA - Feb 02 2019

Review for Dr. Kathie Whitt, DPM

I have had more Drs, then anyone woud care to have Right away Dr Adams made me at ease. Explaining everything making sure I understood. Didn’t act like he was running for the door. Very Pleasant to talk too. Even tho my stroke I had confused me a little at times he was paitient.

in Mason City, IA - Jan 31 2019

Review for Dr. Christopher Adams, MD

Everyone was very nice. Scheduling was easy, wait time was minimal, nurse was very nice and Dr. Mulholland is an excellent doctor. I would recommend this staff to everyone.

Jan 28 2019

Review for Dr. Timothy Mulholland, MD

Jan 04 2019

Review for Dr. Christopher Goetzinger, MD

My visit with Dr Mulholland went very well. Dr. Mulholland has a sense of humor which I apreciate. The staff were personable and did their job well. My visit resulted in a plan that is working well.

Nov 28 2018

Review for Dr. Timothy Mulholland, MD

in Waterloo, IA - Nov 12 2018

Review for Dr. Richard Naylor, DO

Cedar Falls - Nov 07 2018

Review for Dr. Benjamin Mason, MD

Oct 16 2018

Review for Dr. Claro Palma, MD

Oct 16 2018

Review for Dr. Himanshu Tandon, MD

Waverly, IA - Oct 16 2018

Review for Dr. Stephen Styron, MD

Fluid in ear. Easy to see, now I know why.He suggested I yawn and swallow. He said antibiotics wouldn’t help. Which probably was the case. Went to PA 2 days later and got simple ear drops to dry up fluid. Pretty much waste of time and money. Seems to be a bit lazy as most md’s at that clinic are.

in Waverly , IA - Oct 15 2018

Review for Dr. Daniel Darnold, MD

Dr. Mulholland has been working with me for a long time now. He is always pleasant and treats me well. If I need him he's there. Very professional, but yet down to earth, easy to talk to etc.

Oct 05 2018

Review for Dr. Timothy Mulholland, MD

Dr Clark is a good doctor. I just got really frustrated with Brenda she never calls you back. She put a stat on my MRI and I still have not heard back and it has been 5 days. The office makes promises and she does not follow through. I waited over an hour in their office.

Waterloo, IA - Sep 28 2018

Review for Dr. Jeffrey Clark, DO

Sep 26 2018

Review for Dr. Arnold Delbridge, MD

The doctor is habitually late. It is not unusual to wait an hour or more to be seen. They do not call you to let you know when the doctor is running late so you can plan accordingly. I work and when I have to wait over an hour, I lose time and money. See someone else if you value your time.

Aug 22 2018

Review for Dr. Mukund Nadipuram, MD

in Waterloo, IA - Jul 11 2018

Review for Dr. Kathie Whitt, DPM

Dr. Clark understood my hip situation and gave me a new hip in 16. In the two years, I feel great. Having no pain and being active are real blessing. Dr. Clark and his staff were easy to work with and very understanding. I would recommend Dr. Clark for any hip replacements.

in Waverly Iowa, IA - Jun 29 2018

Review for Dr. Jeffrey Clark, DO

Dr. Clark treated my avulsion fracture and was very professional and superior at explaining the course of treatment and his office staff was always very courteous and helpful. I would recommend him highly to anyone needing orthopedic opinions or treatment! Office was clean and exam room was roomy.

in Readlym IA 50668 - May 09 2018

Review for Dr. Jeffrey Clark, DO

Dr Whitt takes the time to explain my diagnosis and treatments, making sure that all of my questions and concerns are answered, I would not trust my feet to any other office

in Hudson - May 02 2018

Review for Dr. Kathie Whitt, DPM

in Cedar falls, Ia - Apr 21 2018

Review for Dr. Annie Kontos, DO

Dr. Adams went so far as to show me the actual CT scan which I was very appreciative of. Then he explained to me what I was looking at. Everyone was friendly and courteous. I really like Dr. Adams.

Mar 26 2018

Review for Dr. Christopher Adams, MD

Dr. Whitt is very professional in her appearance and her work! She is very knowledgeable and caring. I would not hesitate to recommend Dr. Whitt! Victor Palmer

in Allison, Iowa - Mar 12 2018

Review for Dr. Kathie Whitt, DPM

I liked my experience very much, and would recommend Dr. Adams and his staff. They are professional and courtess and really do care for the patient's comfort.

Mar 01 2018

Review for Dr. Christopher Adams, MD

all aspects regarding treatment of my condition have been excellent from the Doctor, scheduling, treatment, facilities in both Mason City and Iowa Falls and their staff.

Feb 21 2018

Review for Dr. Christopher Adams, MD

in Iowa - Feb 21 2018

Review for Dr. Jeffrey Clark, DO

Feb 10 2018

Review for Dr. Jessica Boevers, MD

Very pleased with the entire experience. After health discussion, Dr. Adams changed my prescription which should provide better results and save money.

Jan 11 2018

Review for Dr. Christopher Adams, MD

I was one who put off knee replacement well past when I needed it. Dr. Clark was always honest with me on my options and I am now one of the "I wish I'd done it sooner" crowd, Dr. Clark and his staff are great!

in Cedar Falls, IA - Dec 07 2017

Review for Dr. Jeffrey Clark, DO

I've had a great experience with Dr Clark and would recommend to anyone. Everyone in his office has been great to deal with and treatment was as expected.

in Cedar Falls, IA - Nov 07 2017

Review for Dr. Jeffrey Clark, DO

Doctor Clark replaced both my hips ! The left in 2010 and the right in 2013 !! I was unable to go for walks with my wife prior to surgery. Now I play golf at least 4 to 5 times a week ! My quality of life is outstanding! Dr Clark and his staff are outstanding ( Brenda ) ! Thank You !!!!

in Pella Ia - Oct 29 2017

Review for Dr. Jeffrey Clark, DO

Had a great experience with Dr. Clark. Nice guy, knowledgeable and definitely answered all of my questions. It's also really convenient that Advanced Diagnostic Imaging (for MRIs and such) is also right in his office. Definitely would recommend him.

Waterloo - Oct 27 2017

Review for Dr. Jeffrey Clark, DO

I have been going to Dr. Clark for a long time. I just had total knee replacement surgery and will be going back for the other knee. I feel he did an excellent job.

in Waverly - Oct 25 2017

Review for Dr. Jeffrey Clark, DO

in Nashua, IA - Sep 28 2017

Review for Dr. Linda Martin, MD

Excellent surgeon! He was my dad's surgeon. Very kind & takes the time to listen to the patient and answer questions the patient and their family may have. Mason City is very fortunate to have Dr. Adams.

St. Ansgar - Sep 17 2017

Review for Dr. Christopher Adams, MD

Location

Waverly Health Center

312 9th St SW, Waverly, IA 50677