UnityPoint Health - Trinity Bettendorf

74%

Patients that would definitely recommend
4% higher than the national average


UnityPoint Health - Trinity Bettendorf is a medical facility located in Bettendorf, IA. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

74%

Would definitely recommend
4% higher than the national average

UnityPoint Health - Trinity Bettendorf

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

UnityPoint Health - Trinity Bettendorf

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Dr Dolphin and his staff are amazing and courteous. I am 2 weeks post op and am now pain free. 100% better than where I was before surgery.

Aug 07 2020

Review for Dr. Dolphin

I got excellent care from Dr. Dunlay, He was very thorough on what to expect on my knee surgery as it was a serious injury. I would highly recommend him.

Yesenia Golden Aug 06 2020

Review for Dr. Dunlay

Marcia Green Aug 05 2020

Review for Andrea Wehrle

Tracy Parsons Aug 03 2020

Review for Dr. Bream

Dr. Davidson found pre-cancer in my colon, which had been overlooked by a primary care doctor. If I hadn't gone to Dr. Davidson, I could have ended up with cancer. After he removed pre-cancerous polyps, I'm symptom free.

Aug 02 2020

Review for Dr. Davidson

Dr. Fenzl very easy to talk with. Answers all questions and concerned with your vision.

Brenda Brown Aug 01 2020

Review for Dr. Fenzl

Every appointment and phone calls goes excellent. Dr. Pokorney listen and he address every concern and my knee surgeries went excellent.

Aug 01 2020

Review for Dr. Pokorney

PROFESSIONAL

Jul 31 2020

Review for Dr. Fenzl

I had a puzzling but dire cornea problem. After Dr Fenzl’s initial exam, he researched several possible causes (that night, on his personal time) and concluded my symptoms were a rare drug side effect. The next day he started treatment that restored my vision. Best. Ever.

Jul 25 2020

Review for Dr. Fenzl

Satisfactory courteous and efficient

Martin Rich Jul 22 2020

Review for Dr. Shay

Marilyn Broemmer Jul 21 2020

Review for Dr. Pokorney

Suresh Jul 19 2020

Review for Dr. Luszczyk

Shanda Jul 19 2020

Review for Dr. Pokorney

I had lumbar fusion surgery to alleviate spinal stenosis. Results were immediate (day of surgery). He thoroughly explained the procedure he would use for the surgery. He also explained to my wife how the surgery went shortly after it was completed.

Ken Jul 18 2020

Review for Dr. Berry

All of my visits with Dr. Fenzi and his staff were professional and friendly.

Louie Alongi Jul 18 2020

Review for Dr. Fenzl

Wonderful! Very nice bedside manner. My procedure was explained to me in great detail.

Mary Nolan Jul 18 2020

Review for Dr. Pokorney

Kathy Jul 16 2020

Review for Dr. Martin

My experience was very informative, professional, and satisfying. My eye sight is very much improved due to cataract removal and I am very pleased with the results! Would highly recommend Dr. Fenzl and ESA!!

Jul 16 2020

Review for Dr. Fenzl

I highly recommend Dr Shay. He is a great doctor who is ready to help!

Jan Jul 15 2020

Review for Dr. Shay

Dr Martin did both of my knees. I like him and I trust him!

Christine Jul 12 2020

Review for Dr. Martin

He’s very good and answers all questions.

Jackie Jul 11 2020

Review for Dr. Fenzl

This was my first follow-up after cataract surgery. I’m very pleased with the outcome.

Jul 10 2020

Review for Dr. Fenzl

Dr. Shay answered all my questions. He was very personable and knowledgeable. He gave me options and allowed me to decide on my best treatment. I would recommend him to everyone!

Tammy McCracken Jul 09 2020

Review for Dr. Shay

Jul 06 2020

Review for Dr. Dunlay

First I really like dr Shay he is very knowledgeable and cares about you.

Al Jul 05 2020

Review for Dr. Shay

Always explains procedure and takes time to answer questions. Staff exceptionally helpful, polite and professional. All surgical procedures have been done without any complications of infection. Office and surgical areas very clean with extreme sterile technique used at all times!

Jul 04 2020

Review for Dr. Van Raalte

Excellent experience

Jul 02 2020

Review for Dr. Fenzl

Wonderful bedside manor. She really care about her patients and times the time needed. Would never see anyone else

Stephanie Pannell Jul 02 2020

Review for Dr. Hass

Just a very calm Doctor, Staff and surroundings. Easily accessible office location. Concern/attentiveness/professionalism exceptional.

richard wells Jul 01 2020

Review for Dr. Duncan

Jul 01 2020

Review for Dr. Ciaccio

Jun 27 2020

Review for Dr. Ciaccio

Dr. Rink was very thorough and took the time to explain everything. Also, very kind.

Linda Reed Jun 27 2020

Review for Dr. Rink

Frustrated Parent Jun 25 2020

Review for Dr. Hoffman

Kevin E Jun 25 2020

Review for Dr. Collins

C6 pinch nerve, Dr. Berry did a great job explaining my options. Will be moving forward with his recommendations.

Jun 25 2020

Review for Dr. Berry

Dr. Hoffman is very thorough when explaining the process of my upcoming surgery and what to expect after surgery. Also the process of recovery and its time frame.

Joseph M. Tapia Jun 24 2020

Review for Dr. Hoffman

Violet Diann Palmer Jun 24 2020

Review for Dr. Hoffman

Great, Dr. Shay is very friendly and listens to your concerns.

Patty Richards Jun 24 2020

Review for Dr. Shay

He recently performed carpal tunnel release surgery on my right wrist. The scar is small and recovery time was 2 weeks. The pain I had been experiencing during the night was gone immediately. I highly recommend him.

Susan Jun 23 2020

Review for Dr. Mann

I just had my left shoulder repaired. I had already had Dr Hussain do the right one. He again did a super job as did the entire staff. I was so pleased I would recommend him to anyone.

J Miller Jun 23 2020

Review for Dr. Hussain

Dr.Mendel and Jason are very caring, knowledge able and thoughtful.

Marcia L Johnson Jun 23 2020

Review for Dr. Mendel

Absolutely the best at injections. I have seen him for finger and knee injections. The injections always get rid of the pain and seem to last for several months.

Susan Jun 22 2020

Review for James Earel Jr

Jun 22 2020

Review for Dr. Arnold

NL - Le Claire, Iowa Jun 21 2020

Review for Dr. Van Raalte

He is a very skilled surgeon and has a great bed side manor and I would recommend him to everyone

Jun 20 2020

Review for Dr. Fenzl

She was a very Nice Doctor and knew what was wrong with me- :)

Lisa Clark Jun 20 2020

Review for Dr. Darmafall

He is the Best Doctor I have been to also his nurses are the Best.

Jun 19 2020

Review for Dr. Dolphin

Lisa Lial Jun 17 2020

Review for Dr. Pokorney

Dr. Bayne is a very good dr. Takes the time to talk with you and gives you all your options. I have had three surgeries with him in the last 4 months and have only heard good things about him from the hospital staff. I would recommend him to anyone.

Jun 17 2020

Review for Dr. Bayne

Awful. He should not be allowed to practice medicine. Nightmare endoscopy. Explains nothing, says "not his job" as answer. Should have a zero stars option.

Jun 16 2020

Review for Dr. Huh

So professional and explained everything well. Very thorough and answered all my questions. Great Dr. he came highly recommended by my Dr. in Arizona.

Carolyn Jun 15 2020

Review for Dr. Fenzl

Dr Fenzl is always pleasant and addresses any concerns immediately with empathy in layman’s terms.

Jun 14 2020

Review for Dr. Fenzl

Jun 13 2020

Review for Dr. VonGillern

No questions unanswered. Could not have been happier with my results from surgery

Chuck wiles Jun 13 2020

Review for Dr. Hussain

My experience with my hip replacement was fantastic. I felt no pain at all. I was able to go home the day after surgery.

Mary Jun 13 2020

Review for Dr. Martin

Kathy Nicoletto Jun 12 2020

Review for Andrea Wehrle

Never would I recommend Dr. VonGillern to my worst enemy! He rendered my right hand useless following surgery!

Lois Farrey Jun 11 2020

Review for Dr. VonGillern

Dr. Mendel was very informative as to my case. He also put me at ease about the procedure he will use.

Bonnie Mangelsdorf Jun 11 2020

Review for Dr. Mendel

Wonderful

Dorothy Dawson Jun 11 2020

Review for Dr. Martin

My wife and I have been attended to by Dr. Rink repeatedly. I am grateful for his expertise, his kind manner, and his contagious smile.

Bill Gralewski Jun 11 2020

Review for Dr. Rink

I am 36 years old with 2 children and recently had breast implants done, I absolutely love them I am so happy he did an excellent job! Dr. Van Raalte and his entire staff and amazing

BB Jun 11 2020

Review for Dr. Van Raalte

Very knowledgeable, took the time to understand the issue and provided proper feedback.

Jun 11 2020

Review for Dr. Darmafall

Amazing!!! He took care of my daughter same day with a traumatic injury. She is healing better than expected! Incredible surgeon.

Robinson HM Jun 11 2020

Review for Dr. Mendel

He’s brutally honest so if you can’t take the truth go somewhere where they’ll tell you what you want to hear not what actually is. He’s a good doctor

Jun 11 2020

Review for Dr. Mendel

Shaun Glancy Jun 10 2020

Review for Dr. Rink

Dr. Mann is amazing! I didn't feel rushed at all. He was very nice and took the time to listen to my questions and concerns. I highly recommend Dr. Mann!

Stacey Jun 10 2020

Review for Dr. Mann

Very professional. Listened to & addressed concerns. Realistic with prognosis.

Jun 10 2020

Review for Dr. Berry

Did excellent job on my left hip replacement

Jun 10 2020

Review for Dr. Hoffman

Very happy with eye exam and minor surgery

Sandra Keeney Jun 10 2020

Review for Dr. Fenzl

I’ve been a pt of Dr Iindaman since he started with Dr Kreiter years ago. I trust his opinion and his stable hands.

Karen Shelangoski Jun 10 2020

Review for Dr. Lindaman

Could not ask for or received any better treatment

Mark Zeroth Jun 09 2020

Review for Dr. Fenzl

Although Dr. Mendel didn't spend A lot of time, he quickly told me the problem and suggested immediate ways to treat it.

Jun 03 2020

Review for Dr. Mendel

Dr. Dolphin does a very good job of explaining the procedure that he will be performing. He is willing and able to answer any question that you might ask. It is important to him that you understand what will be happening to you.

Jun 03 2020

Review for Dr. Dolphin

Went well

Jun 02 2020

Review for Dr. Hoffman

He saw that I was scared thinking that I had a need for surgery but he reassured me that it wasn't necessary

Ashli Lally May 30 2020

Review for Dr. Berry

May 29 2020

Review for Dr. Barr

My experience with the Dr was good. The office follow up is really bad. I am supposed to start physical therapy and it has been 3 days and no one has called back. There was no follow up visit set up so I had to call back for that. The nurse when taking out stitches was not wearing a mask

Tammi Wild May 29 2020

Review for Dr. Dunlay

He was very nice, and took the time to talk to me and I didn't have to wait for-ever to see him. And he also said he would call me with my results instead of me driving back there- I thought that was awesome:)

Lisa Clark May 28 2020

Review for Dr. Dolphin

Have no complaints, Satisfied with everything. Would recommend Dr. Mendel, and Mississippi Valley Surgery Center

Gary Loy May 28 2020

Review for Dr. Mendel

I am highly satisfied with drdunley Love the location and convenient Location.all the buses are very kind

Mary walrup May 28 2020

Review for Dr. Dunlay

My experience with Dr. Hussain has always been very comforting. He has been very informative and seems concerned about my overall health. He explained my procedure in depth and is always helpful with all questions that I may have. I highly recommend him for rotator cuff surgery.

Suzie Batey May 27 2020

Review for Dr. Hussain

Kimberly Collins May 26 2020

Review for Dr. Hartman

Amazing staff! Always have smiles and take the time to listen and answer questions! (First time mom questions especially) love all the staff!

Lyndsay F. May 26 2020

Review for Dr. Hartman

Dr. Frederick most of graduated at the bottom of her class she thinks she knows more the a Neurosurgeon she lies to your face and to your company I'm very surprised that she hasn't been sued

May 25 2020

Review for Dr. Frederick

Dr. Mann was vary professional. He did not rush thru my appointment and allowed for me to ask questions and explained my xray. Explained my plan for treatment.

May 25 2020

Review for Dr. Mann

Dr. Hussain was very friendly which automatically put me at ease. He was very thorough with his assessment of my knee and of the MRI imaging and report. I was very satisfied with his treatment plan. I would highly recommend Dr. Hussain to others.

L. Jackson May 24 2020

Review for Dr. Hussain

Very professional, thorough and caring. Easy to talk to. Felt like he listened and genuinely took what I had to say seriously. Couldn’t be happier

Mark Raskie May 23 2020

Review for Dr. Berry

Tremendous personal attention..yet gets right to it..incredible guy!

May 22 2020

Review for Dr. Dolphin

Outstanding

Melvin May 22 2020

Review for Dr. Shay

Very easy to talk with, explained the situation, and options for action on my knees.

Adam Jawoisz May 21 2020

Review for Dr. Hussain

I can always count on Dr. Dolphin explaining changes If any from my last appointment. He’s always forthcoming and doesn’t sugarcoat

NANCY HEINISCH May 21 2020

Review for Dr. Dolphin

Very knowledgeable and professional. Took the time to listen to my concerns and impressed with his plan of action for my treatment.

Jennifer May 20 2020

Review for Dr. Mendel

Tyler and Julie Glaum May 20 2020

Review for Dr. Dunlay

Judy May 20 2020

Review for Dr. Raman

Fantastic doctor and staff. They get to know their patients.

May 20 2020

Review for Dr. Hartman

Dr. Dolphin and his entire staff are top notch. Very patient and listen to your concerns and issues during your visit.

May 19 2020

Review for Dr. Dolphin

Location

UnityPoint Health - Trinity Bettendorf

4500 Utica Ridge Rd, Bettendorf, IA 52722

Frequently Asked Questions

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