UnityPoint Health - Des Moines Iowa Lutheran Hospital

76%

Patients that would definitely recommend
6% higher than the national average


UnityPoint Health - Des Moines Iowa Lutheran Hospital is a medical facility located in Des Moines, IA. This hospital has been recognized for Pulmonary Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

9 ratings were as expected

  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

76%

Would definitely recommend
6% higher than the national average

UnityPoint Health - Des Moines Iowa Lutheran Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%54%66%

UnityPoint Health - Des Moines Iowa Lutheran Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

He is always very thorough. He considers a wide differential of causes. I recommend him highly.

Donald Graham Aug 07 2020

Review for Dr. Harvey

Stef H. Aug 05 2020

Review for Dr. Layton

Chad Aug 04 2020

Review for Dr. Baeth

Love her, amazing compassionate physician

Aug 04 2020

Review for Dr. Brehmer

As a healthcare professional who has worked with multiple physicians, I can honestly say that Dr. Lewis is one of the most collaborative, caring, most knowledgeable, and respectable physicians I have ever met. I highly recommend him.

Brenda Aug 03 2020

Review for Dr. Lewis

So far he has been a great Dr to deal with. I do have knee replacement scheduled soon but feel he is going to be my best choice

Jul 31 2020

Review for Dr. DeWall

She follows up with everything you discuss. Good listener and is also apprised of current methodologies and drug protocols. Highly recommend but it’s an ego shatter to see she’s a “geriatric” Dr. ??

Jul 30 2020

Review for Dr. Questad

I'm in my mid 70s and I had a colonoscopy Dr Rogers came in and discussed it with me prior. Very pleased with result. 7/27

William Max Braunger Jul 29 2020

Review for Dr. Rogers

Very good, great bedside manor.. Caring and kind, explains things well. I would recommend him to my friends and family.

Jul 25 2020

Review for Dr. Obrien

Working with Dr. Cody Koch has been a wonderful experience. Compassionate, honest, and amazing with all the work that he does. I can confidently stay that his medical spa is the best in Des Moines. The physicians and staff are excellent. Thank you, Dr, Koch - will be returning soon.

Mario P. Jul 25 2020

Review for Dr. Koch

I've been seeing Dr. Jones for several years now. I have found her to be very compassionate and caring. I never feel rushed. Highly recommend her.

Lyn W Jul 10 2020

Review for Dr. Jones

Have been going to Dr. Gloor for over 10 years for my physical. His memory of who I am from year to year is amazing! His care and concern are above expectations. Top notch MD!!

Jul 03 2020

Review for Dr. Gloor

Highly skilled provider and staff. Highly recommend.

Kathy Jul 03 2020

Review for Dr. Cherny

I am the office manager at Iowa Specialty Surgeons. I had to have my gallbladder removed a month ago. Dr Mayfield is not only a great person, but a great surgeon. He and Our team our The best. I am healing great and never once was I worried or scared. Thank you team and thank you Dr. Mayfield.

Wyman Debora Jun 25 2020

Review for Dr. Mayfield

Best gynecologist I ever went to. Complete hysterectomy done. I had zero pain afterward from it and never had to take a pain pill while recovering.

Techwriter777 Jun 20 2020

Review for Dr. Elg

Jun 19 2020

Review for Dr. Gloor

Blamed celebre side effects on Covid. When will I learn?

Disappointing Jun 11 2020

Review for Dr. Pittman

Had to repeat bunion surgery because of poor quality surgery. Foot pain caused more surgery and now have a deformed foot.

Jun 06 2020

Review for Dr. Grundberg

Poor. She became angry that I went to a chiropractor when she canceled my osteopathic manipulation appointment due to her illness. So glad she had her tantrum as I have found a very good physician who listens and treats people properly.

chris May 29 2020

Review for Dr. Hornbrook

Both my Mother and myself are patients of Dr. Jones. All visits with her have been positive interactions. Dr. Jones takes time to listen about your medical situation(s). Dr. Jones is compassionate with her patients.

MD Arnold May 27 2020

Review for Dr. Jones

May 25 2020

Review for Trisha Hittenmiller

Right from start of visit with front desk to end with the doctor, the whole experience was absolutely wonderful. Dr Aggarwal is such a caring doctor, he is knowledgeable but kore importantly he goes above and beyond for his patients. I will be forever grateful to him. May God bless him.

Robert S. May 24 2020

Review for Dr. Aggarwal

Nicole Crum May 20 2020

Review for Dr. Mayfield

I think he’s a fabulous doctor, a lot better then the two I had before him! Thank you for treating me! Sherran Locker.

Sherran Locker May 20 2020

Review for Dr. Stevens

May 19 2020

Review for Dr. Defrancisco

Extremely competent, caring, and thorough. Best physician that has taken care of me.

May 13 2020

Review for Dr. Peterson

James Collier May 12 2020

Review for Dr. Peterson

Apr 29 2020

Review for Dr. Nelson

Stu Bassman Apr 29 2020

Review for Dr. Rosenberg

He doesn't know how to treat survivors of child abuse. He got snappy when I asked for a recommendation for a therapist. He asked, "What have you got to be so depressed about?" His tone was rude.

Amanda Apr 28 2020

Review for Dr. Layton

I had my knee replacement surgery done 12 years ago with Dr. Lin, and I'm still going strong.

Apr 24 2020

Review for Dr. Lin

Visit was semi emergent bc of time symptoms present, evaluations by other doctors without finding anything, increasing pain, and office closed because of covid19. Dr Porto was unfriendly, seemed to have predetermined my diagnosis, and appeared irritated I was there.

Karen Lonsdale Apr 24 2020

Review for Dr. Porto

Rick Apr 22 2020

Review for Dr. Hillebrand

Had forehead lift and blepharoplasty. Very satisfied with care. My vision has improved, especially at night

VickieBoelman Apr 21 2020

Review for Dr. Koch

Amazingly caring! Foot looks great!

Apr 15 2020

Review for Dr. Albrecht

Apr 14 2020

Review for Dr. Ostiguy

Broke two bones in my foot at work, Dr. Ostiguy saw me and explained the need for surgery to correct the issue. 6 weeks later I was in a regular shoe and having no pain.

Apr 14 2020

Review for Dr. Ostiguy

Apr 14 2020

Review for Dr. Ostiguy

John Apr 14 2020

Review for Dr. Cunningham

He just doesn't seem to have medical skill to provide that best medical advice. He seem to discriminate against people with different disabilities.

justin Apr 11 2020

Review for Dr. Baeth

He doesn't know what he talking about. Then he starts a petition online to put shelter in place for state Iowa to send to governor. Conflict of interest between state & hospital. Unity Point should go out of business

Apr 09 2020

Review for Dr. Baeth

Judy Apr 03 2020

Review for Dr. Koch

Kelly Linkenmeyer Mar 25 2020

Review for Dr. Defrancisco

I have seen Dr. Koch a couple of times now; he is a great guy and a very skilled surgeon. He is very honest about outcomes and only has his patients' best interests in mind. I would highly recommend him.

Jameson Mar 21 2020

Review for Dr. Koch

I went to Dr. Koch for masseter reduction and he did a great job explaining the procedure, I felt well-informed and taken care of, injection was not painful at all, no side effects, I’m very happy with my overall experience!

Mar 21 2020

Review for Dr. Koch

I loved this office! Dr. Koch was very friendly and did an amazing job! I was very nervous about getting the procedure done but I am more than satisfied with the results! ?? thank you!

Brooke Mar 21 2020

Review for Dr. Koch

Dr. Young is a kind person and a good surgeon. I’m glad that my doctor referred me to her.

Joanne O Mar 15 2020

Review for Dr. YoungSzalay

Joe Mar 07 2020

Review for Dr. Ostiguy

Feb 28 2020

Review for Dr. Vittetoe

Wonderful doctor. Low key, exceptionally knowledgeable, good listener, and always on time, at least for our appointments. Will continue to see him.

Deb P Feb 26 2020

Review for Dr. Peterson

LT Feb 25 2020

Review for Dr. Ledet

Love Dr. Mohr. He is very thorough, caring, laid back and to the point! I would highly recommend him.

Feb 22 2020

Review for Dr. Mohr

Feb 20 2020

Review for Dr. Brown

2016 Dr. Rosenberg saved my life.. kidney failure right side 2 weeks in hospital! He removed my right kidney and I got my health back.. Dr. Rosenberg is a very caring person and listens to me..

Sharon Bakley Bevins Feb 19 2020

Review for Dr. Rosenberg

Exceptional surgical care with proper diagnosis and workup! Staff is very organized and friendly.

Feb 14 2020

Review for Dr. Ostiguy

Very kind and compassionate provider.

Feb 11 2020

Review for Dr. Heffernan

Feb 07 2020

Review for Trisha Hittenmiller

Cheryl Feb 06 2020

Review for Dr. Hill

He has been treating me for the last 3 years. He and his team are wonderful. Answers questions til I understand everything. Friendly,thorough, kind. And the staff are the same.

Feb 04 2020

Review for Dr. Lair

He's been my doc for 11yrs now. I like him cause he's honest, doesn't sugar coat things and if its something he's not able to treat he makes sure i get to the right specialist!!

Jo Jan 31 2020

Review for Dr. Johnson

Laura M., Ankeny, IA Jan 30 2020

Review for Dr. Sandre

Carolyn Fay Jan 27 2020

Review for Dr. Honsey

Great Dr., very pleasant and easy to understand.

Jan 26 2020

Review for Dr. Bebensee

She always listens to me and works me in for emergencies. She has a kind demeanor and on my last visit she listened to all my concerns and addressed each one of them

Kimberly Martin Jan 24 2020

Review for Dr. Olson

Sinus Infection

Jan 14 2020

Review for Dr. Layton

Worst Dr ever. Doesn't listen to his patient and quickly off to another Diagnosed me with pulled muscle and UTI Had blood clot in my lung and pneumonia

Marlene Krukow Jan 14 2020

Review for Dr. Keshwani

I want my pediatrician GI back! Jan 01 2020

Review for Dr. Leman

Dr. Szczepanek takes time to listen to you. He is thorough during his visit and listens to you. He is kind and has a good bedside manner.

Jan 01 2020

Review for Dr. Szczepanek

Dr Raatz and his staff are the best. He has done 2 surgeries on my ankles. He cares about his patients and is an excellent doctor.

Dec 31 2019

Review for Dr. Raatz

Dec 29 2019

Review for Dr. Barp

Kim N. Dec 28 2019

Review for Dr. Mortens

KG in IA - Dec 13 2019

Review for Dr. YoungSzalay

Kathy Browns Dec 13 2019

Review for Dr. Sandre

Professional and efficient. She treated me like a human being and not like a sewer drain. I will request her from now on for a colooscopy.

Allen Dec 12 2019

Review for Dr. Verma

Dr. Schupp has been my primary care doctor for 30 years now. He is the best doctor I have ever visited. He has a great bedside manner has been a very good listener to my medical issues over all of these years. I wish him the very best in his retirement years.

Rex S. Dec 08 2019

Review for Dr. Schupp

Dr Olmstead is my primary care physician. I've been seeing for her 12 years. She's a great listener and knows how I am about things and knows my responses. She's not afraid to tell me if I need to be more diligent about my treatment.

Elyse Sims Dec 07 2019

Review for Dr. Olmstead

Great doctor. Saved my husband's life. Very professional, yet also compassoniate. Came to see us on his own time while in the hospital. I wish their were more doctors like him.

Randy Raulston in Boone, IA - Dec 05 2019

Review for Dr. Buroker

Dr Layton has been my doctor since I was 8 we drove to Ankeny (30 minutes away from home) just to keep appointments with him. I am now 20 and I cried when I heard he left Ankeny. But am so happy he will be continuing in Polk city where I will be going from now on.

Robar Dec 05 2019

Review for Dr. Layton

Nov 29 2019

Review for Dr. Rosenberg

Dr. Henderson is wonderful, smart, engaging, respectful, kind and caring. She remembers you, takes time to listen and counsel you, and you walk away feeling like she really wants what is best for you. I cannot recommend her highly enough.

Sheila K. Nov 26 2019

Review for Dr. Henderson

Karen Kopecky Nov 24 2019

Review for Dr. Ledet

He helped me out no questions asked always explain himself very well chewed me out when I don’t listen praises me when I do. love this man. A true helpful blessing in my life I’m sad he is retiring but I’m happy he is if that’s what he wants your patient and your friend thank you very much sir.

Tony Wren Nov 16 2019

Review for Dr. Schupp

Dr. Rice was very unkind. He did not listen to me and did not seem to care at all about the problem I was seeing him about.

Nov 14 2019

Review for Dr. Rice

She gives you the time you need and she listens.

Nov 11 2019

Review for Dr. Hornbrook

Nov 07 2019

Review for Dr. Groben

If you are over weight. Find a new Doctor. Whatever hurts is your fault because you're fat

MARTI EVANS Nov 06 2019

Review for Dr. DeWall

I was satisfied with the oversight that Dr. Jones gave to my elderly mother when she was hospitilized at Methodist Hospital. She listened and provided information and helped with transitions.

Oct 29 2019

Review for Dr. Jones

Fantastic caring and compassionate doctor. Always on time, never have to wait. Listens well to your concerns and offers solutions and care.

Steve B Oct 25 2019

Review for Dr. Schneider

BeBe Oct 17 2019

Review for Dr. Smidt

Belinda Oct 17 2019

Review for Dr. Smidt

We are very satisfied with Dr. Kenny. He helped my father get the situation under control. He is never rushed with you. He explains things very thoroughly. I highly recommend Dr. Kenny for any Urology needs. He and his nurses are so kind, gentle and you are treated well.

Oct 16 2019

Review for Dr. Kenny

Great doctor

Oct 11 2019

Review for Dr. Dakovich

It was a great experience.

Oct 07 2019

Review for Dr. Mayfield

Very professional, went out of his way to accommodate us on short notice. His assistant is a rockstar!!! Extremely helpful and polite. This is how all medical offices should be ran.

Oct 04 2019

Review for Dr. Mayfield

I have used Dr. Cherny for 30 years. He is awesome. From pre- cancer surgery to melanoma surgery. Also severe injury to my left hand from a horse kicking me. I have always recovered well. The skills have left my surgeries almost undetectable. Very satisfied

GARRY SMITH Oct 01 2019

Review for Dr. Cherny

Ken Seversen Sep 27 2019

Review for Dr. Struck

Location

UnityPoint Health - Des Moines Iowa Lutheran Hospital

700 E University Ave, Des Moines, IA 50316

Frequently Asked Questions

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