Palo Alto County Hospital

70%

Patients that would definitely recommend
Equal to the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

70%

Would definitely recommend
Equal to the national average

Palo Alto County Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%66%

Palo Alto County Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%85%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%82%73%

Providers

Provider Reviews

The worst communication skills I’ve ever encountered with a doctor. Perhaps it’s a language barrier - I’ll never know because I will never go back. Especially maddening that it concerns cardiac health. Trust me, stay away, stay away, stay away.

Palm Springs, CA - Oct 07 2019

Review for Dr. Gholam Zadeii, MD

He was quick and he did an awesome job! Glad I had the chance to see them and looking forward to more positive experiences with this office. Everyone was very understanding and very nice.

Aug 26 2019

Review for Dr. Gholam Zadeii, MD

My experience with Dr. Zadeii and his staff has always been great!

Jul 15 2019

Review for Dr. Gholam Zadeii, MD

After meeting Dr. Koenen to discuss my upcoming surgery, I was very pleased with his explanation of the procedure, what would take place,. He answered my questions very thoroughly and took time, never felt hurried. I would definitely recommend him.

Jul 02 2019

Review for Dr. Jason Keonin, MD

Short wait time. Dr came fairly quickly, but didn't rush the appointment.

Jun 26 2019

Review for Dr. Samuel Congello, DO

As always Dr. Congello shows concern about my health.

May 28 2019

Review for Dr. Samuel Congello, DO

Always enjoy my visit with Dr Congello. Even though he is a busy man he always takes the time needed for my appointment! He is super!

Apr 19 2019

Review for Dr. Samuel Congello, DO

Dr. Thangaraf is very compassionate and explains very well. I always get my results promptly and he cares very much for his patients

Apr 15 2019

Review for Dr. Yuvaraj Thangaraj, MD

Short time in waiting room, nurse was personable and thorough and Dr Congello instills great confidence . Thanks for making a scary diagnosis less scary with a treatment plan and support.

Apr 04 2019

Review for Dr. Samuel Congello, DO

Dr. Helmink took the time to carefully explain the procedure to me and was a good listener. I found him to be a genuine, caring individual, which seems to be more and more of a rarity among doctors nowadays.

Apr 04 2019

Review for Dr. Jeffre Helmink, MD

I always am treated great by Dr. Congelo and his staff.

Feb 20 2019

Review for Dr. Samuel Congello, DO

I have been going to the good doctor for over 20 years and the service has always been excellent.

Jan 03 2019

Review for Dr. Samuel Congello, DO

Recently saw Dr. Pruitt for my right scapular pain. His compassion & expertise was superior. Feeling much better! So appreciate his care.

Nov 13 2018

Review for Dr. Alexander Pruitt, MD

in Fort Dodge, IA - Nov 08 2018

Review for Dr. Stephen Fox, MD

Just excellent all around. Could not ask for s better doctor

Oct 20 2018

Review for Dr. Joshua Espelund, MD

I would recommend Dr. Fox to all my family and friends

in Rockwell City, IA - Aug 05 2018

Review for Dr. Stephen Fox, MD

Jul 13 2018

Review for Dr. Jason Hough, MD

Great visit with Dr. Congello and staff. Always good to see him and the staff. He is a very friendly and jolly doctor. So glad I have him for my doctor.

Jul 03 2018

Review for Dr. Samuel Congello, DO

Dr. Pruitt is an excellent doctor who will give you the best care. I highly recommend him.

in Harlan, IA - Jun 10 2018

Review for Dr. Alexander Pruitt, MD

Dr. Pruitt is an excellent doctor in all aspects. Professionalism, bedside manner, care, kindness, etc. etc. He is the best.

in Harlan, IA - Jun 10 2018

Review for Dr. Alexander Pruitt, MD

Milford, IA - May 18 2018

Review for Dr. Alexander Pruitt, MD

in Emmetsburg, IA - May 10 2018

Review for Dr. Thomas Getta, MD

May 08 2018

Review for Dr. Alexander Pruitt, MD

Dr Congello has taken good care of me since 2009 He is very professional and explains everything so you can understand. The staff was also very professional and the wait time was great. I saw him in Belmond which was a real plus. Lois Beyer

May 01 2018

Review for Dr. Samuel Congello, DO

Excellent care! Had my knee operated on and had little wait time, Dr was to the point and did an excellent job! The staff was friendly and helpful. I would trust him to operate on me again.

in Orange City, Iowa - Apr 12 2018

Review for Dr. Alexander Pruitt, MD

Milford, IA - Apr 10 2018

Review for Dr. Alexander Pruitt, MD

Would highly recommend Dr. Pruitt as he was extremely professional and put you at ease when discussing surgery and recovery.

Apr 05 2018

Review for Dr. Alexander Pruitt, MD

Dr. Kolwadkar saw me for my shoulder. He explained everything very well. I will recommend him to all of my friends and family. He's wonderful!

in Spencer - Apr 05 2018

Review for Dr. Yogesh Kolwadkar, MD

Dr. Pruitt helped me with my shoulder. He was excellent! Explained everything very well. I also needed an MRI, which they have an Open MRI at their office which was convenient. I was able to the MRI authorized quickly. I recommend Dr. Pruitt to everyone. His expertise is worth it!

in Spencer - Apr 05 2018

Review for Dr. Alexander Pruitt, MD

Spencer - Mar 31 2018

Review for Dr. Alexander Pruitt, MD

He is amazing I mean I am glad I went there he is outstanding and great with his patients he is very good explaining things in terms we would understand I was getting run around before him and he got right down to everything and the staff was friendly and helpful also

Mar 24 2018

Review for Dr. Alexander Pruitt, MD

Very caring Dr. Receptionist Carolyn squeezed me in twice for urgent tests. Technicians were kind and professional. I would highly recommend Dr Zadeii.

in Palm Springs - Mar 10 2018

Review for Dr. Gholam Zadeii, MD

Mar 03 2018

Review for Dr. Gholam Zadeii, MD

Had a scheduled ablation on 12/29/17. I had complications and a angiogram on 12/30. Spent 1 night in CCU and next night on cardiac floor. Dr. Congello and entire staff of Heart Center and Mercy hospital were wonderful and the care was excellent.

Feb 08 2018

Review for Dr. Samuel Congello, DO

Excellent. Dr. Congello really helped by referring me to the Twin Cities Spine Clinic for my back. He demonstrated real caring and I appreciated that. When no one else in Mason City would help me he did.

Dec 22 2017

Review for Dr. Samuel Congello, DO

Dr . Congello is very competent, careful in diagnosis ---make you feel he covers all areas of the problem.

Dec 18 2017

Review for Dr. Samuel Congello, DO

excellent service and care all around !!! thank you: Bill

Dec 12 2017

Review for Dr. Samuel Congello, DO

My appointment was handled to my satisfaction in all areas!

Nov 22 2017

Review for Dr. Samuel Congello, DO

My experience was very good. the staff was friendly and kind . Dr. Congello is the best.

Nov 15 2017

Review for Dr. Samuel Congello, DO

Dr. congello Is a excellent doctor. Very caring and personal.

Nov 07 2017

Review for Dr. Samuel Congello, DO

Spencer, IA - Oct 20 2017

Review for Dr. Yogesh Kolwadkar, MD

Spencer, IA - Oct 20 2017

Review for Dr. Alexander Pruitt, MD

Owatonna, MN - Oct 19 2017

Review for Dr. Alexander Pruitt, MD

Dr. Congello is the only doctor I trust to let me know what is going on and the only one I trust with my life. He has always been truthful to me and I to him. Hard to find that kind of doctor these days. Hope he never retires.

Sep 14 2017

Review for Dr. Samuel Congello, DO

in Hastings, MN - Sep 03 2017

Review for Dr. Sherry Kolacia-Tighe, MD

Dr. Kolwadkar was patient and explained everything to me. I would recommend Dr. Kolwadkar for all your orthopedic or sports injury needs.

Spencer, IA - Jul 19 2017

Review for Dr. Yogesh Kolwadkar, MD

Spencer, IA - Dec 05 2016

Review for Dr. Alexander Pruitt, MD

Dr Hough listened to my complaint and after exam offered a couple of solutions. Worked like a charm. Will return to him any time needed.

Spencer, IA - Aug 18 2016

Review for Dr. Jason Hough, MD

Ruthven, IA - Aug 15 2016

Review for Dr. Jason Hough, MD

I had lost the ability to use one thumb. Dr. Pruitt did some reconnecting surgery, and I now have the ability to use that thumb.

in Spirit Lake, IA - Jul 14 2016

Review for Dr. Alexander Pruitt, MD

Location

Palo Alto County Hospital

3201 1st St, Emmetsburg, IA 50536